Asia/Singapore Monday, 27th April 2026
Page 214

Photo of the day: MyCEB and BE Sarawak join forces to bolster Malaysia’s MICE position

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In a joint effort to enhance Malaysia’s appeal as a leading destination for business events, Malaysia Convention & Exhibition Bureau (MyCEB) and Business Events Sarawak (BE Sarawak) held a MyCEB – BE Sarawak Engagement with BE Sarawak Industry Partners 2024.

Held at the Sheraton Kuching, the event saw the participation of around 100 event management companies, DMCs, PCOs, PEOs, associations, and relevant government agencies.

The focal point of the event was MyCEB’s incentive campaign, MyTripleE, launched in August 2023. MyTripleE aims to showcase Malaysia’s offerings in convention, exhibition, and corporate meetings and incentives, with a specific focus on Sarawak. The collaboration seeks to involve partners such as travel agents, hotels, and product owners in promoting and leveraging the MyTripleE campaign.

In 2023, MyCEB recorded support for 20 international events in Sarawak, bringing together 19,173 delegates with an estimated total economic impact of RM155.9 million (US$32.9 million).

Embracing the future: The resurgence of event tech in a post-pandemic world

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The incorporation of digital tools at events has become an expectation today

In the aftermath of the global pandemic, the events industry has transformed, placing technology at its core. This shift extends beyond live-streaming, embracing micro-interactions for enhanced personalisation, offering attendees bespoke experiences.

Micro-interactions are now integral to this technological shift, meeting guests’ expectations for personalised experiences tailored to their preferences. Event technology facilitates these micro-interactions, allowing attendees to personalise event journeys and engage with content and peers both before and after events.

The incorporation of digital tools at events has become an expectation today

Previously confined to conferences, event mobile applications have expanded to various events like staff parties and product launches. Affordable event dashboards, accessible via web browsers, enable attendees to manage their programme, interact with others, schedule one-on-one meetings, and engage with event tools and digital content.

While familiar to conference organisers, tradeshows and open houses featuring dashboards offer additional features such as floor plans, promotions, personalised surveys, and calls to action. Gala dinners, incentive trips, and staff parties integrate dashboards for digital programme and menu viewing, announcements, multiplayer games, and interactive activities like lucky draws and voting.

In response to the increased use of online tools due to Covid-19, event organisers have adopted polls, surveys, and games through platforms like Kahoot, Slido, and Google Forms. Insights from these tools, coupled with frameworks like Pico’s ExQ, provide valuable data for informed decisions on attendee experience and future event runs.

Despite tool familiarity, engagement is not guaranteed. Gamification has emerged as a trend, using incentives to boost interaction. For instance, at CWT’s MarketME event, lead scanning became a gamified experience with QR codes at booths leading to questions and prizes, addressing the challenge of Asian shyness at tradeshows.

In addition, Artificial Intelligence (AI) integration is transforming the events landscape, promising increased personalisation and efficiency. AI-driven solutions, such as business matching algorithms, analyse attendee profiles for meaningful connections, recommending personalised programmes. This ensures efficient networking and a satisfying event experience.

A 2023 poll from 180 partner event agencies in Asia revealed over 80 per cent experiencing a 50 per cent increase in demand for digital solutions. This resurgence signals a shift towards innovative, blended in-person and digital experiences, with technology enhancing engagement and personalisation.

Despite high interest in event technology, hurdles include budget constraints and unfamiliarity with solutions. A recommended approach is to involve a reliable event technology partner early in the process, seeking their guidance, cost estimates, and examples of past work.

The future of events will witness significant integration of cutting-edge tech solutions, offering memorable and tailored experiences. As event technology and organisers align, exciting possibilities emerge for the future of the events industry.


Lance Li Sheng is the CEO of Searix, a creative technology agency for event and campaign organisers.

Staybridge Suites expands with new Bangkok property

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King Bedroom Suite Living Area

Staybridge Suites, part of IHG Hotels & Resorts, has expanded its Asia-Pacific presence with Staybridge Suites Bangkok Sukhumvit, the brand’s second hotel in the region.

Staybridge Suites Bangkok Sukhumvit features 411 suites sized between 28m2 and 70m2, some of which come with a separate living area.

King Bedroom Suite Living Area

As with all Staybridge Suites properties, the hotel features an onsite shop called The Pantry, stocking a variety of food options and everyday essentials for purchase. Alongside daily housekeeping and complimentary breakfast, all properties host ‘The Socials’ three nights a week, giving guests a chance to relax with an hour of complimentary beer, wine, snacks and an opportunity to meet other guests and residents.

Communal areas, such as The Den and lobby have also been designed to encourage residents to meet and relax. For those looking to hold meetings, complimentary meeting rooms are available upon prior reservations.

Other facilities include onsen and sauna facilities, an outdoor pool, a golf simulator, and a fitness centre.

Hilton adds to its development team

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Hilton has appointed Nong Xia as president of development for Greater China & Mongolia and Maria Ariizumi as vice president of development for South East Asia.

Nong will lead Hilton’s development strategy in Greater China, bringing with him a wealth of experience from his tenure with H World Group, Starwood, Hyatt, and Groupe Pierre Vacances et Center Parcs. A Chinese native, he will leverage his deep industry and market expertise to drive Hilton’s expansion in Greater China.

From left: Nong Xia and Maria Ariizumi

Ariizumi will spearhead Hilton’s growth in South-east Asia with the knowledge gained from her time with Swire Hotels, Galaxy Entertainment Group, Marriott International, and Deloitte Tohmatsu Consulting.

MyCEB joins forces with ACMAR Marketing Xiamen to boost presence in China

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Malaysia Convention & Exhibition Bureau (MyCEB) has forged a strategic partnership with international travel agent, ACMAR Marketing Xiamen, a subsidiary of the ACMAR Group.

This collaboration was formalised with the signing of a Memorandum of Cooperation (MoC) between Azman Haji Tambi Chik, CEO of MyCEB, and Steven Tee, group managing director of ACMAR Group. The MoC signing took place during a three-day visit to the city.

MyCEB’s Azman Haji Tambi Chik; and ACMAR Group’s Steven Tee at the MoC signing

The MoC outlines a series of joint marketing activities aimed at capturing the attention of the Chinese market, sharing of market intelligence, facilitating knowledge exchange, and co-developing business leads and fostering collaboration opportunities for the private sector.

Both parties are committed to implementing innovative marketing strategies and fostering long-term partnerships to achieve their shared objectives. The collaborative efforts are expected to boost tourism and investment, and strengthen cultural exchange and bilateral relations between Malaysia and China.

“The collaboration bolsters both Malaysia and MyCEB’s presence in the promising Chinese market, specifically catering to the Xiamen business community. The MoC signed not only signifies national pride between two Malaysian entities, but also a significant step towards fostering bilateral cooperation and enhancing business events opportunities in the region,” enthused Azman.

ACMAR Group is known for their projects such as hotels, the Xiamen International Culture Building and more. Additionally, the Group also owns investment stakes in fixed assets such as commercial, residential, and other properties.

Apart from the MoC, MyCEB also engaged in discussions with the Xiamen International Conference & Exhibition Centre; chairman of Xiamen Welleast Smart City Technology; C&D Global Tourism Group; and president of Xiamen Tourism Association.

TTG Conversations: Five Questions with Akshay Kapoor, CWT

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Changes to real estate policies in relation to continued hybrid work preferences, growing expectations of mental wellness among staff, and intensifying seriousness towards diversity, equity, and inclusion at work are leading to corporate travel policy changes, observes Akshay Kapoor, head of sales, Asia-Pacific at CWT.

In this episode of TTG Conversations: Five Questions, Kapoor details how companies are reacting to these work culture changes and staff expectations, what expenses are being incurred to support current work and travel needs, how TMCs can help in such adjustments, and more.

Sabah Convention Bureau gears up with RM5 million injection

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Sabah International Convention Centre

Noredah Othman, the newly-appointed CEO of Sabah Convention Bureau, is presently in the process of registering the bureau as a non-profit agency under the Ministry of Tourism, Culture & Environment Sabah.

The bureau’s primary objective is to promote Sabah as a premier destination for business events.

Sabah has established a convention bureau; Sabah International Convention Centre pictured

During an interview with TTGmice at the BE in Sabah event, Noredah shared that the state government has allocated a RM5 million (US$1 million) seed grant to cover setup, operational, and marketing costs. Her immediate priorities include the recruitment of staff, with the goal of becoming operational by March.

The BE in Sabah event, held from February 29 to March 1, 2024, is Sabah’s inaugural business events forum, jointly organised by the Sabah International Convention Centre and the Malaysian Association of Convention & Exhibition Organisers & Suppliers (MACEOS) Sabah Chapter.

In her opening speech at the forum, Christina Liew, the minister of tourism, culture & environment Sabah, described the establishment of the convention bureau as a “game-changer.” She emphasised that this move signifies a strategic approach to elevate Sabah as a premier business events destination in Malaysia and the Asia-Pacific region.

Liew explained: “With meticulous planning, innovative ideas, and a commitment to excellence, we can attract conferences, tradeshows, and corporate gatherings that will not only boost our economy but also enrich our cultural fabric.”

She added that business events serve as “catalysts for socio-economic growth”, as hosting conferences creates jobs, stimulates local businesses, and fosters knowledge exchange.

“The impact extends beyond tourism, influencing education, technology, and even policy-making,” Liew stated.

Some high profile business events that will be held in Sabah this year include 18th Asian Federation of Sports Medicine Congress cum 8th ISN International Sports Medicine & Sports Science Conference in April; 11th Sabah Oil, Gas & Energy Conference & Exhibition in June; The World Engineering Science & Technology Congress in September; and Conference of the ASEAN Federation of Engineering Organisations in October – November.

BESydney launches funding support for India and SE Asia

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Sydney focuses on corporate groups from India and SE Asia; pictured

To alleviate cost pressures, Business Events Sydney (BESydney) has announced the availability of new funding for travel agents and meeting planners in India and South-east Asia.

Applications to the new Sydney Meetings Fund (SMF) are open for a limited time and can be used to cover/offset an event’s on-the-ground expenses in Sydney.

Sydney focuses on corporate groups from India and SE Asia; pictured

Designed for smaller (100 to 250 pax) corporate and incentive events, the funding support is accessible through BESydney’s website. Planners with events larger than 250 delegates can also contact BESydney directly via this site.

“Since the BESydney SMF opened, we have seen a number of event owners and organisers register and qualify for financial support for events in 2024. Sydney is the top market in Australia for India, and we look forward to welcoming corporate meetings and incentives from India and South-east Asia. From feedback received following our 2023 India fam to Sydney we know delegates love the natural beauty and wildlife in Sydney, as well as the adventure, sporting experiences and culinary offerings,” said BESydney’s executive general manager client engagement, Kristian Nicholls.

BESydney also offers planning tools, supplier connections and experts tips on the latest hot new experiences, hotels and attractions to surprise, delight and inspire delegates.

AirAsia strengthens corporate travel offering

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The enhanced AirAsia Corporate travel package comes in multiple attractive offerings for business travellers and corporations

AirAsia has upgraded its Corporate Travel programme, which now offers a wide range of exclusive benefits designed to elevate the travel experience for corporate clients for over 130 destinations across Asia.

Benefits include unlimited flight changes; ticket transferability; trip cancellations; a name change option at least 72 hours before departure; priority access to dedicated check-in counters; express boarding and baggage handling.

The enhanced AirAsia Corporate travel package comes in multiple attractive offerings for business travellers and corporations

Corporate travellers will also get an additional 7kg of cabin baggage allowance; 20kg of checked baggage allowance; and 20kg of sports equipment allowance. Rewards and status miles can also be earned through AirAsia’s loyalty programme, AirAsia Rewards.

In addition, corporate travellers will receive dedicated support through a specialised service team, ensuring prompt assistance for any travel-related queries or concerns.

Karen Chan, group chief commercial officer, AirAsia Aviation Group, said in a press release: “In response to the evolving needs of business travellers post-Covid-19, we have undertaken a comprehensive overhaul of our Corporate Travel programme to better serve our valued business clients and set a new standard in corporate travel experiences.

“With a focus on enhancing benefits such as exclusive fares and bolstering flexibility, our revamped AirAsia Corporate Program aims to provide unmatched flexibility, affordability, and VIP services tailored to the needs of our corporate clientele.”

Registration for the AirAsia Corporate Travel program is now open to legally registered organisations and Travel Management Companies with no upfront fees or enrolment charges. Existing users of the previous MyCorporate programme will seamlessly transition to the new AirAsia Corporate platform.

The sky’s the limit

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Event brief
Sands Expo & Convention Centre is constantly exploring how we can reimagine experiences, according to Ong Wee Min, vice president of sales and MICE, Marina Bay Sands (MBS), and the Crystal Dragon showcase is one such example.

“First conceptualised in July 2023 using event design methodology, we recognised the untapped potential of Expo Halls over the Lunar New Year period. This led to the creative transformation of Expo Halls A, B and C into a stunning showcase of delectable cuisine and show-stopping performances, setting the stage to usher in the Year of the Dragon,” he said.

Available until February 23, the Crystal Dragon showcase was booked for various internal and external events. Key events include Marina Bay Sands’ Lunar New Year Gala Dinner on February 2, and PropNex’s and AIA’s Lunar New Year festivities on February 15 and 22 respectively.

MBS’ Lunar New Year Gala Dinner served multiple purposes – first, it utilised the Expo Halls during a typically overlooked period; second, it showcased the transformative potential of these spaces; and third, it built closer ties with clients and partners.

The Crystal Dragon also redefines innovative event design, encouraging planners to explore unconventional spaces for their celebrations.

Event highlights
For Crystal Dragon, MBS sought to redefine event experiences, showcasing innovation and transformation in every detail.

The multipurpose venue was divided into multiple zones – a foyer, main dining area and dessert zone. Guests gathered in the foyer for canapés and cocktails before the start of the event and snapped candid photographs at the instant photo booth.

They then moved to the main dining area, which featured a long table winding through the hall, seating 88 guests in a dragon-inspired formation. Guests were entertained through the night by modern and traditional music and dance, including an aerial pianist.

After the last course, guests were invited to enter the Dessert Palace, where they could select their preferred sweet treats and network around cocktail tables.

The highlight of the event was the majestic 4.4-metre-long animatronic dragon that emerged from behind the stage suspended in the air, reminiscent of a dragon soaring through the air.

Crafted over three weeks with meticulous hand-carving and delicate painting, the dragon’s vibrant teal scales and golden horns befit a majestic mythical creature to welcome the Year of the Wood Dragon.

Transported in sections and assembled by a dedicated team, this spectacular sculpture underscored MBS’ dedication to creating unforgettable experiences at Sands Expo & Convention Centre.

Challenges
When the working team first pitched the idea of Crystal Dragon, there were concerns that the Expo Halls may lack the grandeur of other spaces such as the Sands Grand Ballroom.

However, the team pushed forward with the idea and brainstormed ways to elevate the Expo Halls through spectacular design and captivating programming.

One hurdle was the lack of kitchen facilities at the Expo Halls as MBS’ cooking areas are located on the meeting room floors. Leveraging its strengths from the newly-launched offsite catering services, MBS ensured the culinary experience remained exceptional.

The Dessert Palace, a pivotal element of the event, demanded extensive effort. Over six hours were dedicated to assembling desserts on the day of the Lunar New Year gala dinner, followed by another six hours for the setup, where the team delivered a visually stunning and delectable experience.

Event Crystal Dragon Lunar New Year Gala Dinner
Organiser Marina Bay Sands
​Venue Sands Expo & Convention Centre Halls A, B and C
​Date February 2, 2024
No. of attendees More than 700 sales clients and partners

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