Asia/Singapore Thursday, 7th May 2026
Page 258

Cairns Convention Centre lifts the curtain on its expansion

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Views of the Trinity Inlet can be seen from the Trinity Room

The A$176 million (US$112.5 million) Cairns Convention Centre, operated by ASM Global since it opened in 1996, will now be able to host multiple events, as well as larger conferences requiring multiple break-out spaces.

The state-of-the-art expansion delivers an extra 10,500m2 of space comprising an exhibition area with space for 30 booths; 450-seat theatre-style plenary lecture space that can be divided into two; three large meeting rooms that can be configured into multiple sizes; and a 500-capacity Trinity Room banquet space.

Views of the Trinity Inlet can be seen from the Trinity Room

The outdoor terrace, and lobby for pre-event functions, can also be utilised by meeting planners.

A key part of the expansion is the Trinity Room and Terrace level, offering unparalleled views over Trinity Inlet. The significant expansion project also includes a large undercover Porte Cochere planted with native, tropical flora that can also be used as a function space.

ASM Global (Asia Pacific) chairman and chief executive, Harvey Lister, said the Centre’s expansion and refurbishment would deliver significant economic benefits to the Cairns economy over the next decade and beyond.

“Cairns Convention Centre is on track to host 160 events this financial year, including 60 conferences bringing more than 35,000 delegates to Cairns, delivering a visitor spend of over A$100 million into the region,” noted Lister.

Cairns Convention Centre, general manager, Janet Hamilton, said the refurbished and expanded centre was poised to welcome event organisers and delegates from across Australia and the world.

“We are already receiving positive reactions to the new spaces, with clients impressed with the contemporary design and light filled areas that feature our lush, tropical rainforest in the background,” Hamilton said.

“We sit at the heart of one of the world’s most beautiful destinations and great care and consideration was taken to bringing the natural environment into the Centre’s spaces. From our open spaces with floor-to-ceiling windows, to our stunning Trinity Room and Terrace with views across the inlet, the Centre showcases Cairns’ natural assets.”

Companies have sustainable goals, but not many are aware or have targets: BCD survey

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Despite importance of sustainable travel, companies lack sustainable travel goals during corporate travel

While 82% of companies have sustainability goals in place, only 45% have targets for sustainable business travel, with only 20% of business travellers are aware of their company’s sustainable travel goals.

This is according to a BCD Travel survey of more than 100 travel buyers and almost 1,800 business travellers to gauge the importance of environmental sustainability in business travel.

Despite the importance of sustainable travel, companies lack sustainable travel goals during corporate travel

Sustainability priorities
Among the top three sustainability priorities, travel buyers name supporting general company sustainability goals, tracking and reporting travel sustainability, and reducing the environmental impact of business travel. Over two-thirds rate these priorities as extremely or very important. Meanwhile, offsetting carbon emissions and satisfying traveller interests are the least important.

Benefits and challenges
In addition to reduced environmental impact (88%), travel buyers see enhanced company reputation (65%), and talent recruitment and retention (46%) among the main benefits of adopting a sustainable travel programme. However, more than half mention the extra cost of sustainable travel options as their biggest pain point. Other challenges include traveller education, a lack of standard measurement approaches and definitions, and having the right tools, e.g., online booking tools supporting carbon budgets.

Selecting suppliers
Only one-third of travel buyers require suppliers to have sustainability goals and commitments in place. A quarter looks for suppliers with similar sustainability values and environmental certifications such as EcoVadis.

One sixth requires the availability of a carbon emissions calculator, science-based targets and other sustainability metrics. Although most buyers don’t mandate sustainability criteria, around half view them as “nice-to-have”.

Sustainable travel options
While half of companies encourage sustainable travel, only a third promote sustainable options at the point of booking. Reducing travel volumes and travelling by train instead of plane are the top two options promoted by travel buyers. They often also promote taking direct flights instead of connecting flights, combining several trips in one, and limiting the number of employees on the same trip. Additionally, travellers mentioned sharing ground transportation and choosing economy class over business class as frequent recommendations by their companies.

Traveller behaviour
During a trip, the most popular traveller sustainability practices relate to hotel stays. Seven in 10 travellers avoid frequent towel changes, and six in 10 refrain from using daily housekeeping. Recycling, going paperless with travel documents, supporting local vendors or walking where possible are similarly popular. Some four in 10 also mention travelling with only hand luggage and bringing their own reusable water bottle.

While over half of travellers are willing to take fewer but longer business trips, or try new, more sustainable ways of travelling, only 30% are willing to pay more for travel to include carbon offsets or purchasing sustainable aviation fuel (SAF).

Regional differences
The surveys reveal regional differences in sustainable practices for both travellers and travel buyers. Companies in EMEA focus on reducing travel volumes and travelling by train instead of plane, while flying economy class instead of business and sharing ground transportation are more common in North American companies. Employers in APAC often promote direct flights and eco-friendly hotels.

Download the buyer survey report and the traveller survey report for the complete survey results.

IMPACT unveils green meeting package

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IMPACT continues to push the sustainability envelope

IMPACT Exhibition Management in Bangkok, Thailand, has introduced a new Green Meeting Package that provides event planners with a structured mechanism to run more sustainable events.

This includes discouraging the use of tablecloths, chair covers, straws, and plastic bottled water at meetings; using green air conditioners for all exhibition halls; separating waste; and using environmentally friendly paper bags, hand soap, and dishwashing liquid.

IMPACT continues to push the sustainability envelope

Event planners will also be offered plant-based protein menu options and an option to donate excess food from the events to various foundations.

A carbon footprint report – which measures energy, water, gas consumption and food waste – will also be provided to help organisers keep track of the entire event process from set up to tear down. The numbers in the carbon footprint report are calculated based on the guidelines formulated by the Thailand Convention and Exhibition Bureau and Thailand Greenhouse Gas Management Organization.

Come 2025, visitors will also be able to take the Pink Line monorail when it is fully operational. Free shuttle services from Sri Rat station to Muang Thong Thani are currently being provided while construction is still ongoing.

“The green meeting package has been designed to mitigate climate change that requires urgent attention. We hope that customers are willing to be a part of our sustainability efforts and will pay more attention to considering hosting events sustainably,” said Paul Kanjanapas, CEO of Bangkok Land.

Paul shared that currently, IMPACT’s exhibition halls are “full every week”, and a 100 per cent recovery is expected this year. In 1H2023, IMPACT successfully held 421 events, with another 200 more events on the calendar until the end of 2023.

VistaJet opens Singapore office, focuses on emerging APAC markets

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VistaJet Global 7500's cabin

Global business aviation company VistaJet, celebrating 15 years in Asia, wants to deepen its roots in “emerging markets” like India and has opened an office in Singapore to tap the growth in the inflow of investment and demand for professional services.

The Singapore opening complements its marketing and sales offices in Hong Kong, Dubai, London, New York and Los Angeles.

VistaJet Global 7500’s cabin

Ian Moore, chief commercial officer, said private aviation did not see a downturn during the pandemic with big corporations adopting a “no asset, no hazard” business model – not owning, operating and maintaining its own fleet – and “commercial solutions” not being able to deliver the “value of time”.

Asia, he continued, was a big buyer of its flagship Bombardier VistaJet Global 7500 product and tailored flight-hour subscription plan offering guaranteed access and availability to the entire fleet at a fixed hourly rate anytime and anywhere around the world.

This comes as corporates, Moore commented, were looking for “certainty” and “anonymity, combined with luxury and efficiency”.

The Global 7500 can fly non-stop from Singapore to London, Vancouver, San Francisco and Cape Town with its range. Hourly rates start from US$15,000 and between 20 and 30 per cent more for short hops and during peak hours.

The aircraft seats 14, sleeps eight, and is designed with four living spaces comprising a living area, a dining area for up to six passengers, a cinema and a stateroom.

“Asia is growing significantly, and private aviation is taking off,” he said, citing the example of India creating a bigger footprint on world trade.

According to a statement, intra-Asia and flights to and from Asia in 1H2023 increased 80 per cent year-on-year.

VistaJet has committed to being fully carbon neutral by 2025 and since introducing offsets in 2020, more than 85 per cent of members have opted in to compensate for their fuel emissions by investing in certified carbon credits.

Moore said an announcement on the use of sustainable aviation fuel will be made soon.

FCM Meetings & Events consolidates business amid global expansion

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Simone Seiler has been appointed global general manager

FCM Meetings & Events (FCM M&E), a division of the Flight Centre Travel Group, has announced a global expansion of its business that will bring about a consolidation of all global offices under the purview of global general manager Simone Seiler.

Seiler is a seasoned travel industry executive with over two decades of experience in the business events sector.

Simone Seiler has been appointed global general manager

“We believe the meetings, events, and event travel markets are ripe for disruption worldwide. With this investment, we’re well-positioned to capitalise on the growing demand for high-quality and personalised event experiences that has seen an exponential bounceback,” Seiler said.

“It’s clear the demand for in-person connection continues to increase, with recent data showing conferences and events being one of the top two reasons for travel among both SME owners and decision-makers. The passion and engagement we’re seeing is very encouraging, and this is something that has and continues to be felt globally,”she continued.

She added that FCM M&E is experiencing and anticipating a steady annual growth rate of demand at 12 per cent year on year for in-person meetings.

Events, event travel and meetings are leading the business travel bounce back globally with a recent whitepaper by FCM M&E revealing that business events market size, in terms of revenue, is expected to grow at a compound annual growth rate of 6.6 per cent from 2022 to 2030 to reach US$1563.3 billion by 2030.

Large teambuilding events are back for Asia Ability

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Asia Ability ran the Say Hi To Everyone teambuilding event at IT&CM Asia

Mega-sized teambuilding events are back for team-bonding specialist, Asia Ability Creative Teambuilding, with its staff handling several gatherings with 700 to 1,000 participants this year.

David Fotheringham, director, Asia Ability Creative Teambuilding, told TTGmice that companies are “back to flying people in from everywhere to attend a face-to-face event, like in the good old days”.

Asia Ability ran the Say Hi To Everyone teambuilding event at IT&CM Asia

“It was still restrictive last year, but not anymore in 2023,” he cheered.

While Fotheringham did not immediately have the number of events conducted so far this year, he said the “volume and scale of events now certainly exceed what we did during the lockdown period”. Not only are events bigger in size, they are also “bolder and more intense”.

He believes that mega teambuilding activations are back because ease of travel has returned, companies have resumed full-scale operations, and “travel costs are getting a little bit closer to normal”.

“Sure, the cost of travel is still inflated compared to pre-Covid but much better than a year ago when rates were crazy, up to three times the price we saw pre-pandemic. Furthermore, there is still strong pent-up demand for face-to-face global meetings,” he added.

While companies sought activities to onboard new hires during the height of remote work, they are now focused on building people culture and strengthening communications. Classic teambuilding games are a big hit now, observed Fotheringham.

“Next month, a global accounting firm event for 700 new partners from around the world will utilise our Go Team city adventure game using iPads. This was the same game the company ordered from us 10 years ago,” he shared.

“In fact, our Go Team city adventure game has been our biggest sell since coming back from Covid, because it encourages interaction and is conducted outdoors, plus participants get to see the destination as they play,” he added.

Drone-related games, introduced during Covid, remain popular.

With a need to be more sustainable with its operations, Asia Ability is now working on moving tools and processes of some of its existing games onto proprietary apps so that reliance on paper instructions and writing materials can be removed.

Satair names new CEO and head of Airbus Material Services

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Satair has appointed Richard Stoddart as its new chief executive officer and head of Airbus Material Services, effective October 1, 2023.

Richard joins Satair with a wealth of experience from the Airbus Defence and Space and Commercial Aircraft divisions, where he has led various customer-oriented programmes. He most recently headed Airbus’ transformation towards a decarbonised future.

Power of Greater Bay Area drives mega events’ return to Hong Kong

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Tham: Hong Kong regains MICE star status

Hong Kong’s position within the thriving Greater Bay Area (GBA) has helped to catalyse the recovery of the city’s business events industry, with 98 per cent of regular B2B shows now back in action.

This has helped to elevate the number of overnight business events arrivals between January and July 2023, which is now more than 65 per cent of the average figure for the same seven-month period from 2017 to 2019.

Tham: Hong Kong regains MICE star status

Marilyn Tham, Meetings & Exhibitions Hong Kong’s deputy general manager MICE, described this as “a very strong recovery momentum”, despite the city only reopening in full this February.

She noted that Hong Kong used to conduct almost 90 international tradeshows every year pre-pandemic, spread between Hong Kong Convention and Exhibition Centre and AsiaWorld-Expo. “Most” are back, stated Tham, with only a few requiring some time to return after relocating to other cities during the Covid years.

Asia Fruits Logistica is one such event. It was well-established in Hong Kong for years, but had to move to Bangkok in 2022 after Covid’s disruption. It resumed in Hong Kong this month to “overwhelming interest”, shared Tham.

She said: “Many tradeshows have returned to Hong Kong because of the lure of GBA. Hong Kong was positioned as the world’s meeting place for a long time, but with the rise of GBA, Hong Kong is now the MICE hub for the wider region.”

GBA comprises nine cities in China’s Guangdong Province, Macau and Hong Kong. The population of Guangdong Province alone is 86 million despite occupying just one per cent of China’s land area; it contributes 11 per cent to China’s national GDP. The province is also home to many MNCs and unicorns, with 25 Fortune 500 companies this year being located there, especially in Guangzhou and Shenzhen cities.

“When organisers hold their events in Hong Kong, they can easily boost delegate numbers due to the GBA population and great connectivity around the area via the Hong Kong-Zhuhai-Macau Bridge and the high-speed rail that links Hong Kong with China’s Shenzhen in just 20 minutes. They also have easier access to Fortune 500 companies that are potential sponsors,” Tham said.

TTG Travel Awards honours 62 champions of travel

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From left: Philippine ambasador Millicent Cruz Paredes; and TTG Asia Media's Darren Tan, presented Singapore Airlines' WK Lim with the first Hall of Fame award

The annual TTG Travel Awards returned yesterday evening with its 32nd edition which commemorated 66 exceptional travel and tourism players across Asia Pacific.

This year, there were three new inductees into the TTG Travel Hall of Fame, an accolade reserved for those who have taken home a TTG travel award 10 consecutive times. They are Harbour Plaza, Phoenix Tours, and Resorts World Sentosa.

Philippine ambassador Millicent Cruz Paredes (left); and TTG Asia Media’s Darren Tan (right), presented Singapore Airlines’ WK Lim (centre) with the first TTG Travel Hall of Fame accolade

Several recipients that successfully defended their titles include Centara Grand & Bangkok Convention Centre at CentralWorld (Best Meetings & Conventions Hotel), Scoot (Best Low Cost Carrier), Frasers Hospitality (Best Serviced Residence Operator), and Corporate Travel Management Asia (Best Corporate Travel Agency).

For 46 others, it was the first time they ever won a TTG Travel Award. These new winners include Marina Bay Sands (Best Integrated Resort), Kempinski (Best Luxury Hotel Brand), Temple Tree Resort Langkawi (Best Boutique Hotel), Hamad International Airport (Best Airport), and The Standard Mahanakhon (Best New City Hotel).

The Outstanding Achievement Awards category – the only non-voting segment of the awards, with winners determined by TTG’s editorial team for their remarkable contributions to the industry – recognised Singapore as Destination of the Year; Tourism Authority of Thailand for the Best Travel Marketing Effort awards; and Marriott for the Most Sustainable Travel Company award.

The gala event was held at Centara Grand at CentralWorld, and coincided with IT&CM Asia and CTW Asia-Pacific double-bill event in Bangkok from September 26-28.

GCEC adds visual welcome story to accessibility toolkit

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GCCEC's main entrance

The Gold Coast Convention and Exhibition Centre (GCCEC) has released its first Visual Welcome Story, following the venue’s recent attainment of Accessibility Accreditation through the Australian Tourism Industry Council.

The Visual Welcome Story, prepared in collaboration with Autism Queensland, supports visitors of all abilities in feeling prepared for their visit and welcome to GCCEC. It is a step-by-step guide to accessing GCCEC and a description of what visitors may experience at the venue.

GCCEC’s main entrance

According to Autism Queensland, approximately one in five Australians have a disability, approximately one in seven people identify as neurodivergent, and one in 70 Australians is autistic.

Pam Macrossan, Autism Queensland’s CEO, said that there is a growing recognition by businesses and community organisations of the value of universal support to ensure all customers are included and welcome.

“Welcome stories are designed to help visitors prepare for their journey to a new venue or event, making them feel comfortable and welcome in the space,” she added.

Adrienne Readings, general manager of GCCEC, said “We have always worked hard to ensure that the convention centre is accessible to all types of visitors and we are proud to add resources such as the Welcome Story. This year, Queensland’s Year of Accessible Tourism is helping ensure that the state is a destination for people of all abilities, and we want to help lead the way for venues.”

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