Asia/Singapore Saturday, 27th December 2025
Page 327

TTG Asia’s responsible tourism development feature bags an award

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A feature on Asian destinations that are committed to rebuilding tourism more responsibly and sustainably post-lockdown has won the PATA Gold Awards 2022 for Business Article.

Group editor Karen Yue (extreme right) receives the award on behalf of the TTG Asia team; the award was presented by PATA’s Liz Ortiguera (extreme left) and Macao Government Tourism Office’s Maria Helena de Senna Fernandes

Titled Building back better, the article was authored by TTG Asia‘s Marissa Carruthers, Mimi Hudoyo, Rosa Ocampo, as well as Suchat Sritama, who was the former correspondent-Thailand for TTG Asia Media.

It was published within the TTG Asia July-August 2021 issue.

This is TTG Asia‘s second PATA Gold Awards win for Business Article, and the ninth for TTG Asia Media’s stable of English language trade titles. TTG Asia Luxury won the award in 2016; TTGmice won the award in 2008, 2011, 2013, 2014, 2018 and 2020.

CTG Hotel appoints new COO

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CTG Hotel has appointed James Kim as the chief operating officer of CTG Hotel. He will take full charge of the operations of CTG Hotel and its subsidiaries.

With more than 28 years of experience in the global hotel industry, his extensive market insight, advanced business strategies and exceptional operational management skills have contributed to the strategic development and operations management of CTG Hotel in China and abroad.

Prior to this position, he was the chief overseas development and operations officer at CTG Hotel, responsible for the development, operation and management of the company’s overseas projects and hotels.

Gareth Martin

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Seeing is believing, so will fam trips for the buyer community be one of the top activities on Business Events Perth’s agenda as it rebuilds travel demand?
Fam trips are certainly a priority for the Business Events Perth team. Earlier in (August), we had the pleasure of hosting a group of Australia’s top PCOs. The group explored new hotels, event venues, restaurants and incentive activities to update their product knowledge of our extraordinary state.

Following that, we welcomed a group of key clients from the Asia-Pacific region for a fam trip (to see) Fremantle, the Swan Valley, Rottnest and our vibrant city centre which is practically brand new.

Since the beginning of July 2022, we have hosted 12 client site inspections and three fam trips. Our business development team has more site inspections and fam trips on the agenda.

Our strategy in showcasing Western Australia (WA) through these activations is to ensure our member partners get face-to-face meetings with business event organisers so that they can profile their venue or service in person, allowing a mutually beneficial showcase of WA’s capabilities in hosting events.

The bulk of destination marketing messages in the past year has been about new and refreshed experiences awaiting post-lockdown visitors. How is Business Events Perth breaking through similar tunes to reach target planners?
Over the past 18 months, we’ve diversified our marketing and communications efforts and channels in a big way, in order to effectively convey our message on the international stage.

They say a picture is worth a thousand words and in this case, a thousand stories. WA is set to become the nation’s premier destination for authentic Aboriginal cultural experiences, and we aim to highlight opportunities for business event visitors to connect with signature Indigenous Cultural experiences across the state. We recently commissioned an artwork through Nani Creative, a local, Aboriginal-led creative studio based in WA, highlighting the importance of Indigenous Cultural experiences. This work features native flora and fauna spanning this vast state, from the red sands of our North to the deep colours of our abundant South-west and in between.

You will see this displayed throughout our marketing, activated to recognise our 50th year as an organisation and at tradeshows. We want international visitors to connect with the world’s oldest living culture, dating back 60,000 years.

This activation is part of our efforts to support the delivery of the Jina: Western Australian Aboriginal Tourism Action Plan 2021-2025, which was developed by the WA government to strategically enhance the state’s Aboriginal tourism experiences and encourage engagement and employment for Aboriginal people in the tourism sector.

We’re (also) leveraging some trailblazing mediums such as virtual reality, to showcase our iconic experiences and environs. A big part of destination marketing in the current climate relies on engaging non-locals in an immersive way and giving them a glimpse of what we have on offer from the comfort of their home. In addition, and in an Australian first, we have produced an extensive library of 3D venue tours to allow clients to explore a vast array of WA venues while travel was restricted.

We’ve reimagined our Business Events Planners Guide to be completely virtual, increasing its accessibility to global stakeholders, and expanding its scope to better represent WA’s business events offering through a series of strategic industry partnerships.

We also introduced a first-of-its-kind funding incentive, Keynote Speaker Funding, created to strategically generate leads for Western Australia in the long-term, while supporting the continuance of business events.

Are there programmes to play up the intellectual side of the state to attract congresses?
Each year, Business Events Perth runs the Aspire Awards Program (2022 edition is now open) to support WA researchers, academics and professionals by sponsoring them to attend an international business event (that will benefit) their professional development. This is a very important programme to recognise and foster the career of those who are doing amazing things for the WA community. The awards also highlight the talent and innovation that can be found in WA and in turn attract business events to our state.

To support the development of (the state’s eight key economic) sectors, and through increased Reconnect WA funding from the WA government, we have aligned our business development strategy to reflect these priorities by bidding for conferences aligned to the areas of growth. This has already generated strong success with several key national and international conferences secured for the state (across multiple) sectors, (including) the World Indigenous Tourism Summit – all occurring in the next six months.

BESydney fires up MICE efforts with Ignite Sydney funding

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A participant scaling the Sydney Harbour Bridge with BridgeClimb Sydney

A new programme, the Ignite Sydney Business Event Fund, has been launched in India, Indonesia, Malaysia, Singapore, Thailand and Vietnam, specifically for corporate meetings, incentives and conferences held in Greater Sydney in 2023.

The funding will offset costs for events with 200 to 400 delegates, whereby the client will receive support to the value of A$40 (US$26) per person. For events with a group size of over 401 delegates, it will be deferred to a customised funding offer. Applications will be assessed on a first-come-first-served basis.

A participant scaling the Sydney Harbour Bridge with BridgeClimb Sydney

“BESydney’s Ignite Sydney Business Event Fund is an exciting initiative, to stimulate a return to hosting incredible corporate events and incentives in our harbour city,” said BESydney CEO, Lyn Lewis-Smith.

“We want to support our important meeting planners and encourage the return of our Asian incentive and corporate market to Sydney to experience the vibrancy and energy of the city, as well as our new products, attractions and venues.”

Applications are now open, and will close on November 18, 2022, or earlier if funds have been allocated.

Photo of the day: Taiwan invites MICE guests with wide open arms

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The MEET TAIWAN Program held its Open Arms from MEET TAIWAN Press Conference at the Taipei International Convention Center on October 4, 2022, to officially welcome international business events and visitors back to Taiwan.

Organised by Taiwan’s Bureau of Foreign Trade, the press conference featured a magic carnival theme with MEET TAIWAN representative Amelia W. J. Day, secretary general of the bureau of Trade Bureau, lighting up the stage with magic and hope, announcing that Taiwan’s business events industry has entered a new chapter.

Numerous VIPs from international associations, venue operators, and companies showed their support both in person and online, symbolising the joint efforts and support from both public and private sectors alike, bringing Taiwan’s business events industry to new heights.

Looking to 2023 and beyond, Simon Wang, president & CEO of the Taiwan External Trade Development Council, expressed positivity and excitement about the prospects of business events in Taiwan.

Taiwan will be welcoming more than 500 international conferences and corporate meetings next year, bringing around 390,000 delegates and generating economic benefits of around US$800 million.

Asian MICE leaders agree on next steps to propel business events forward

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Stakeholders underlined their commitment to the region and the vital role that the industry plays in supporting governments

Five key areas of collaboration were agreed upon by some 100 business events stakeholders, trade associations, and government representatives today at the inaugural Joint Leadership Summit (JLS), held at The Fullerton Hotel, Singapore.

Stakeholders underlined their commitment to the region and the vital role that the industry plays in supporting governments

With the aim of boosting the growth of the industry through international and regional collaboration, the five areas are as follows:

1) Define business events as “controlled gatherings”

Business events are not public gatherings, but highly controlled assemblies. They need to be classified as distinct from generic mass gatherings. This will ensure that, in future situations, the sector can continue to operate and fulfil its strategic role for governments.

2) Establish business events as both an economic and tourism tool

Business events are economic, scientific, and professional in nature. Beyond serving as a key pillar of the tourism and hospitality sector, it also provides industry platforms to discuss and achieve strategic priorities. Therefore, it is imperative that business events are recognised as tools and platforms to be leveraged upon in the context of trade, economic development, social and investment, and policies should be mirrored as such.

3) Accessibility

The success of business events that gathers international delegates relies on the accessibility of respective markets. Accessibility is driven by cross-regional alignments on issues related to travel, immigration, and health & safety protocols. There needs to be cross-regional collaboration to reduce accessibility hurdles to empower business events to deliver their benefits.

4) Talent and capability development

The pandemic has caused a massive talent loss to the industry and attracting new and existing talent back will be among the key challenges to ensure the increasing demand for physical business events is met as the region continues to reopen. The region needs to come together to address and reduce the talent gap through talent sharing and collaboration on capability development initiatives.

5) Sustainability

While reviving the region’s business events industry remains the key focus, there is an understanding that sustainability plays a key role in the growth and revival of the industry. More than ever, delegates and attendees are demanding greener events. Therefore, we need to seize opportunities to collaborate internationally, regionally and locally between stakeholders (countries/cities, venues, organisers and suppliers) to step up our efforts to ensure that we not only deliver on our customers’ needs, but create a more sustainable future for the industry together.

The parties will reconvene in October 2023 to review the progress and discuss additional measures to drive the next stage of growth for the region’s business events industry.

Supported by the Singapore Tourism Board and co-organised by the Association of Event Organisers, Singapore Association of Convention & Exhibition Organisers & Suppliers, Society for Independent Show Organizers and UFI, The Global Association of the Exhibition Industry, the Asia CEO Summit will continue to serve as the definitive networking and learning event for the business events sector for the next two years in Singapore.

Sabah joins Travel Spark by TTG video series

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Sabah Tourism Board has joined the Travel Spark by TTG video series with content that sheds light on the Malaysian state’s progress in the space of business events.

While the destination is a renowned adventure paradise, with Mount Kinabalu as well as the Sipadan and Mabul islands drawing global spotlight, Sabah offers far more than these natural playgrounds.

Under the leadership of Sabah Tourism Board and with the support of a committed private sector, the destination is building up a calendar of major events, presenting new hardware and experiences for event delegates, and advancing on its responsible tourism objectives.

The episode is now available on TTG Asia Media’s YouTube channel.

STB inks three new MICE partnerships

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Global MICE Sustainability Alliance

The Singapore Tourism Board (STB) has signed three Memoranda of Understanding (MoUs) with key business events stakeholders to grow the industry.

The first signing was under the Global MICE Sustainability Alliance, where the seven-party MoU aims to meet the growing demand for sustainable business travel by reducing waste and the carbon footprint of exhibitions. The signatories are STB, Informa Markets, Constellar Venues, PICO World (Singapore), Cityneon Holdings, Kingsmen Exhibits and the Singapore Association of Convention & Exhibition Organisers & Suppliers (SACEOS).

The alliance will explore new solutions for green events and leverage its global expertise in sustainable event planning to ensure that these will adhere to local business events sustainability standards that are currently being developed. It will also focus on industry education to increase awareness and adoption of green practices. The alliance aims to set out clear sustainability targets over the next six months for the identified pilot event – Food & Hotel Asia -Food & Beverage 2024 and trial green initiatives there.

These efforts build on Singapore’s sustainability efforts under the Singapore Green Plan 2030, and are part of STB’s ambition for Singapore to be a top sustainable urban destination.

The second MoU, lasting three years, has been signed with Italy-based exhibition organiser Italian Exhibition Group (IEG), as part of a business expansion to South-east Asia. This includes establishing IEG’s South-east Asia regional headquarters in Singapore – its first office in Asia – by the end of 2023.

Under the partnership, IEG and STB will also explore ways to develop and anchor events in Singapore.

As a start, IEG is acquiring two tradeshows in the jewellery and F&B sectors from Conference & Exhibition Management Services – The Singapore International Jewelry Expo; and Café Asia, Sweets & Bakes Asia and Restaurant Asia. The aim is to expand IEG and the tradeshows’ presence in Singapore and South-east Asia.

Finally, the last was a three-year agreement with event organiser Comexposium, which will grow existing shows such as Milipol Asia-Pacific, Asia-Pacific’s largest homeland security event. Two anchor events will also be launched: SILMO Singapore, an eyewear and lifestyle tradeshow held from April 12-14, 2023; and Vinexpo Asia, a major wine and spirits exhibition scheduled for May 23-25, 2023. Both events are linked to established brands in Paris.

The signing ceremony was held alongside the launch of the Asia CEO Summit on October 5, 2022, at The Fullerton Hotel Singapore, on the back of a strong business events recovery following the reopening of Singapore’s borders in April this year. It also underlines the confidence that global event organisers continue to have in Singapore as the preferred destination for business events and a launchpad for international expansion.

Meliá Chiang Mai unveils sky-high fine-dining restaurant

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Meliá Chiang Mai has opened a 40-seater fine-dining restaurant on its 21st floor, serving contemporary Northern Thai dishes with Mediterranean influences.

Adjacent to the hotel’s executive lounge and tucked under the highest rooftop bar in the city, diners enter the venue under an arch that pays homage to a nearby temple. In a salute to Chiang Mai’s Bo Sang Umbrella Village, large lit installations of umbrella ribs cling to the ceiling. Various artworks of umbrella canopies hang on the walls, such as those made from antique Chiang Mai textiles.

Under the stewardship of executive chef Suksant Chutinthratip (Billy) and sous chef Karn Phojun, each dish from the restaurant’s seasonal menu is prepared à la minute from an open kitchen.

Expect dishes such as the Pla Salmon Nham Prik Oung, a baked salmon fillet with northern Thai-style tomato confit, sautéed gurmar leaves and pickled garlic served on steamed pandan rice.

Of the 28 menu options, 12 belong to the hotel’s ‘360° Cuisine’ concept, which has been designed to minimise waste and carbon emissions. Under the programme, chefs craft dishes using produce from the hotel’s nearby organic gourmet farm partnership with ORI9IN, and use every part of each ingredient possible before leftovers are returned to the farm as compost.

Minimum spending for private events at Mai Restaurant & Bar is 120,000 baht (US$3,213) per meal, with set menu prices starting from 1,300 baht per person.

CWT adds team travel functionalities to myCWT

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CWT adds new trip planning, management and collaboration functionalities

CWT has introduced several new features to its myCWT platform, making it easier for business travellers and TMCs to plan and manage trips, and share itineraries easily with colleagues.

The new share-a-trip feature, designed to facilitate team travel, allows travellers to provide their colleagues with a real-time view of their itinerary via the myCWT web portal and mobile app. Recipients can see the traveller’s flight and hotel details, including any changes in the itinerary after the trip has been shared.

CWT adds new trip planning, management and collaboration functionalities

Another functionality currently in the works, travellers – who want to join their colleagues on a trip – will be able to replicate a shared itinerary by shopping for the same flights and hotels with the click of a button, further streamlining the booking process for teams travelling together.

Flight booking modifications have also been simplified. Travellers can now quickly view the change and cancellation rules, shop for alternative flights, and understand the cost of changing their booking.

Meanwhile, travel planners can now search and book flights on behalf of their colleagues. When a travel planner selects a traveller in the system, that traveller’s policy information and loyalty programmes are automatically pulled from their CWT profile and applied to the booking. Hotel bookings are already live, with car rental and train booking capabilities to be added in the near future.

Erica Antony, CWT’s chief product officer, stated that “with remote and hybrid working becoming the norm, we expect people will travel more for small meetings to get some face-time with their teams, increasing the importance of simple ways to coordinate itineraries and make changes quickly on the go”.

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