Asia/Singapore Tuesday, 30th December 2025
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Ukraine-Russia conflict casts shadow on business travel

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While the conflict has not affected corporate travel much, it will push fuel and airfares up

While the invasion of Ukraine has not created a big impact on the region so far, the corporate travel community here is having to grapple with challenges and its fallout.

A Singapore corporate travel manager told TTGmice that “corporate retaliation” by way of sanctions was causing operational issues, for example, Sabre purging Aeroflot content and causing “workarounds if teams still need to fly with the Russian carrier”.

While the conflict has not impacted corporate travel per se, it will push fuel and airfares up

He noted that petrol prices which have increased between 20 and 30 per cent since the invasion of Ukraine were also impacting the operation of the company’s fleet of vehicles.

While CWT has also not seen a big impact on corporate travel demand, Hwang Cheng Meng, vice president, global market management, Asia Pacific, said the event is a reminder to companies about the importance of having robust risk-management measures in place.

Benson Tang, executive director, corporate travel, Informa Markets, observed that the main impact, aside from energy supply destabilisation, would be inflation as energy prices rise, and on trade and investments as financial sanctions are imposed by the US and western allies. For example, the removal of Russia from the SWIFT international financial system and partly disabling businesses from operating globally.

Tang continued: “Russia is the world’s 11th largest economy in terms of GDP size, is a major exporter of oil, gas, and coal, and has the world’s ninth biggest population. Hence, Russia’s involvement in the war will have a significant impact on the global economy.

“The most significant effect will be the increase in airfares. Fuel accounts for around 30 to 35 per cent of the total operating cost for an airline, and it is a cost which impacts the ticket price.”

Uncertainty over fuel prices is most worrisome for the aviation industry, Tang opined, and airlines would need to reconsider their network structure, reduce their cost where possible and engage in serious revenue management activities.

Tang commented there would be disruption of the global supply chain and endanger the recovery of the global economy if the situation in Ukraine drags on.

PCMA APAC announces regional advisory board, details for Convening APAC

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2022 Regional Advisory Board

PCMA Asia Pacific (APAC) has revealed its 2022 Regional Advisory Board, as the association prepares to launch its redesigned Convening APAC event for July to September 2022.

These 15 members will act as regional-local ambassadors to amplify the voice and presence of PCMA within Asia-Pacific.

2022 Regional Advisory Board

The following individuals will serve a two-year term:

    • Deborah Caldwell, senior vice president, regional lead APAC global events, Bank of America
    • Jean Chua, head, branding & communications, NTT Data
    • Simon Lin, vice president & executive director, APAC, HIMSS
    • Teagan Seccombe, head of events, Australia, Harcourts International
    • Deanna Varga, CEO & founder, Mayvin Global

The following individuals’ terms have been renewed for 2022:

  • Karen Bolinger, founder & chief disruptor, Karen Bolinger Consulting
  • Oscar Cerezales, chief strategy officer, MCI Group
  • Darren Chuckry, founder & managing partner, HK Initiative
  • Ramesh Daryanani, vice president, global sales, APAC, Marriot International
  • Shogo Kaneda, business events strategist, SK Business Events
  • Edward Koh, executive director, conventions, meetings & incentive travel, Singapore Tourism Board
  • Weemin Ong, vice president, conventions & exhibitions, Marina Bay Sands

Global Board liaisons:

  • Paula Rowntree, head of Eevents, Australian Psychological Society
  • Veemal Gungadin, CEO, GEVME

Staff Board liaison:

  • Florence Chua, PCMA managing director, APAC

Convening APAC 2022 will deliver a virtual everywhere experience July-September and two in-person experiences, one in Australia slated for August, and another in Singapore from September 7-9, at Marina Bay Sands. Themed, Your Community. Your Purpose, the experience offers live and on-demand, in-person and virtual activations for the community to remain connected for conversations, collaboration and practical learning throughout.

Registration is expected to open in late May.

“The business events industry is poised for recovery in the region with varying phases of reopening. There is a pressing need for the community to collaborate more to navigate the continued uncertainties ahead and, overcome the talent crunch faced in all markets,” said Chua. “Continuing education needs to be balanced with the workload of increased business to ensure our talents are recharged and up to speed with the latest developments.”

JW Marriott opens luxury resort and spa in Bengaluru

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Luxury Suite

JW Marriott has opened the 301-key JW Marriott Bengaluru Prestige Golfshire Resort & Spa, nestled within the Nandi Hills region of Bengaluru.

The property houses a fully-equipped Convention Center, spread over more than 3,250m2 and accommodating up to 4,000 guests. The convention centre is the first and largest of its kind in Bengaluru, with a 2,230m2 pillar-less ballroom. An additional 6,130m2 of open lawns and a range of smaller halls and breakout rooms provide the flexibility to accommodate outdoor networking sessions and conferences.

Luxury Suite

There are six dining options on-site, including the all-day dining restaurant Aviary; Aaleeshaan which offers North-Western Frontier Indian cuisine; and Patisserie Truffle & Co for freshly-baked pastries and gourmet coffees. There is also the Flamingo Bar & Pool, an open-air dining space with a terrace as well as a swim-up bar.

Recreational facilities meanwhile, include the Spa by JW with seven therapy rooms, a fitness centre, two outdoor pools, a lap pool and a temperature-controlled lagoon pool with a jacuzzi. A wide range of activities are also offered, such as yoga and meditation sessions, and cycling expeditions to explore the surrounding Nandi Hills.

For corporate guests travelling with children, there is a Kids’ Club offering a full schedule of family-friendly programming, including sessions with a local magician, an afternoon of creative fun with art, as well as music and sightseeing tours on and off the resort.

Emirates ramps up global operations

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Victoria wins big on sporting events

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Oceania Cruises gets a new culinary director

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Oceania Cruises has appointed chef Alexis Quaretti as director of culinary programmes and development. Previously senior executive chef for Oceania Cruises, Quaretti will now oversee all aspects of the development, introduction, and implementation of new concepts across the line’s seven ships and 12 restaurant brands.

Quaretti first joined Oceania Cruises in 2004 and was soon promoted to executive chef at the young age of 27.

“We welcome Chef Alexis, one of the most influential chefs in hospitality, back to the Oceania Cruises family with open arms,” said Howard Sherman, president and CEO of Oceania Cruises. “He brings a unique perspective to the role, having been an integral part of our growth and prowess over the last 20 years helping build our reputation for serving The Finest Cuisine at Sea.

New Zealand removes indoor capacity limits

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New Zealand lifts most vaccine mandates; Auckland pictured

The New Zealand government has moved the Covid-19 Protection Framework (traffic lights) down from Red to Orange, three weeks after it was first announced.

Under Orange, indoor capacity limits have been lifted, and the seated and separated rule for event venues – alongside bars, cafes and restaurants – have been lifted. People are also still required to wear a face mask in most indoor settings.

New Zealand lifts most vaccine mandates; Auckland pictured

Business Events Industry Aotearoa (BEIA) chief executive Lisa Hopkins said that this announcement, coupled with the lifting of border restrictions and doing away with self isolation, is very much welcome by the business events industry.

She added: “There is pent-up demand from Australian, international, and domestic event organisers with a robust booking pipeline waiting in the wings.

“Business events are critical to New Zealand’s recovery. The desire to meet face-to-face has never been stronger, and the return of in-person meetings and events, and people travelling for business events has never been more important. This will bring a positive impact right across our economy and our communities.”

Meanwhile, BEIA’s annual tradeshow MEETINGS is set for June 15-16, 2022, which Hopkins revealed has “attracted registrations from hundreds of Australian and New Zealand event managers and PCO”. MEETINGS will be held at the new Te Pae Christchurch Convention Centre, and have 200 exhibitors from 18 regions of New Zealand in attendance.

Cisco rebrands Socio to Webex Events

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A screenshot from Webex Events' promotional video

Socio has now been transformed into the all-new Webex Events, following the acquisition of Socio by Cisco, the owner of Webex, in July 2021.

This is according to a blog post shared by general manager, Webex Events (formerly Socio CEO) Yarkin Sakucoglu.

A screenshot from Webex Events’ promotional video

Socio began as an in-person event management solution that created a virtual offering during the pandemic. Webex Events has now been integrated into the larger Webex ecosystem, which includes products like Vidcast and Slido.

Describing Webex Events as a “true end-to-end, hybrid-ready event management platform”, Sakucoglu writes that “technical integrations” with other solutions like Webex Meetings and Voicea, are currently being accelerated. The platform is currently able to support registration, ticketing, check-in, and badge-printing to advanced studio production, sponsorship capabilities, engagement features, lead retrieval, and analytics.

In all, this would help the company expand beyond the online meeting space, and make a move on the in-person and hybrid event spaces.

In addition, Webex Events is remaining open to other streaming solutions, meaning that organizations that use Microsoft Teams can still host an event on Webex Events without needing a Webex license.

“Hybrid events are going to become increasingly commonplace, but at this pivotal moment, it’s important to look at hybrid events differently. Hybrid isn’t just about providing the same content to two distinct audiences, based on where they’re consuming it,” indicatedSakucoglu.

“Moving forward, events will live on a spectrum, allowing for unique, personalised experiences, no matter how people choose to attend.”

Ascott targets 150 lyf properties by 2030

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A meeting space within lyf one north

CapitaLand Investment Limited’s (CLI) wholly owned lodging business unit, The Ascott Limited (Ascott) has set a target to sign 150 properties with over 30,000 units under its lyf coliving brand by 2030.

The announcement was made at the official opening of lyf one-north on Monday, which was the second lyf property to open in Singapore.

A meeting space within lyf one-north

The 324-key property aims to meet the coliving needs of innovative start-ups, research and development firms as well as high-tech and media enterprises located nearby, while injecting vibrancy into the district through its experiential programmes and placemaking activities.

Lyf or ‘live your freedom’ is a lodging concept designed for next-generation guests. The apartments, social spaces and experiential programmes at lyf properties are designed for guests to forge connections and nurture a strong sense of community.

Kevin Goh, CLI’s CEO for lodging, said that lyf “combines the best of serviced residences, hotels and coliving apartments”.

“Our first lyf property – lyf Funan Singapore achieved an 80 per cent occupancy level within three months of its opening in September 2019. lyf one-north Singapore welcomed our first guest in November 2021, and we have already achieved a strong occupancy rate of above 85 per cent today,” he added.

At the opening ceremony, Ascott also announced the launch of the lyf Innovation Lab to power up its digital-enabled offerings. Created in collaboration with Temasek Polytechnic’s School of Informatics & IT, the lyf Innovation Lab will explore, design and testbed immersive virtual reality (VR) and augmented reality (AR) technologies and digital experiences for lyf. Lyf one-north Singapore will serve as a living lab for field testing these digital innovations, and successful pilots will eventually be implemented across other lyf properties worldwide.

Tan Bee Leng, Ascott’s managing director for brand & marketing, elaborated: “Tapping on VR and AR technologies, lyf is aiming to offer a borderless experience to our guests in the virtual realm. For example, our lyf Champions can host virtual property tours live or our Ambassadors of Buzzcan offer custom lyf tote bag design workshops where guests can then purchase their own creations in the metaverse as non-fungible tokens, or as actual merchandise in the real life. Guests looking for a workout can even spar over a game of virtual tennis and connect with other guests.”

Moving forward “creative co-innovation with industry partners, domain experts and institutes of higher learning” will be a key focus for Ascott, Tan added.

“We are in talks to set up more innovation labs for our other brands to field test new lodging concepts and hospitality programming. These living labs will enable us to rapidly prototype anything from eco-gyms to the latest cutting-edge technology. Guest usage patterns and preferences can then be translated into actionable insights to improve and expand Ascott’s hospitality product and service offerings. It will also shore up Ascott’s competitiveness through the upskilling of staff and the honing of our innovation capabilities,” Tan added.

Ascott currently has 17 lyf coliving properties with over 3,200 units in 14 cities and nine countries.

In 2022, five lyf properties are slated to open across the globe in cities such as Bangkok, Cebu, Kuala Lumpur, Melbourne and Xi’an. Five other lyf properties are scheduled to open in Beijing, Danang, Ho Chi Minh City, Manila and Paris by 2025.

IAPCO marks GMID with 99 per cent retention rate

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IAPCO, is a global non-for-profit organisation representing today 138 accredited business and professional events organisation companies in 40 countries

The International Association of Professional Congress Organisers (IAPCO) marked Global Meetings Industry Day 2022 on April 7 with the publication of a full update of its members’ 2021 statistics, where the statistics are based on annual return data provided by IAPCO members.

IAPCO currently has a community of 138 PCO offices in 40 countries. The association shares that it has maintained its membership throughout the pandemic, with a 99 per cent retention rate over the past two years and new applications currently being processed.

IAPCO represents138 accredited business and professional events organisation companies in 40 countries

Ori Lahav, president of IAPCO, stated: “The immense value that our members place in their membership of IAPCO is evident in this years’ annual retention rate which stands at an enviable 99 per cent. This is a remarkable success story in light of the global pandemic and in comparison, to what many other associations are experiencing.”

Employment has been impacted by the crisis with the IAPCO membership community down 20 per cent and back to 2017 levels. Members have indicated high activity in recruitment through the latter part of 2021 and into 2022 as the meetings industry reopens globally.

In 2021, 11,945 events were delivered, where switching to virtual and hybrid formats has raised the number of attendees from previous years to a total of 14 million. The ratio of attendees at these events was put at 2/3 virtual and 1/3 in person.

Martin Boyle, CEO of IAPCO, added: “Collectively, our members have doubled the number of attendees from 2019. Reaching new audiences, providing accessibility and inclusivity for all around the globe has been a positive outcome of these virtual and hybrid formats.”

The structure of events has also changed, IAPCO reports, with 60 per cent now being association meetings, four per cent governmental and 24 per cent corporate. Before the pandemic corporate represented 50 per cent of meetings.

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