Asia/Singapore Thursday, 14th May 2026
Page 449

First hybrid UIA APAC Round Table concludes successfully

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Telepresence avatar robots allowed speakers to engage with in-person attendees. Photo: Kathryn Worthley

The Union of International Associations’ recently held its first hybrid Asia-Pacific Round Table, where the event offered advice for associations keen to up their game, and insights for meeting organisers as they navigate Covid-19 impacts on operations.

The event was attended by in-person delegates in Tokyo and online delegates across the region, on October 21–22, at Congres Square Nihonbashi.

Telepresence avatar robots allowed speakers to engage with in-person attendees. Photo: Kathryn Worthley

Local host Tokyo Convention & Visitors Bureau (TCVB) carried out stringent anti-infection measures including Anshin Gate, which checks a person’s temperature and sanitises their hands and feet in one motion. The technology, which was used at Tokyo 2020, is slated for release by Panasonic next year, with strong sales expected for large venues. Another of the company’s yet-to-be-launched systems, which scans a space and analyses how crowded it is, was also utilised.

Speakers at the event said Covid-19 continues to present opportunities for innovation and challenges in hosting events, engaging with members and reaching new audiences.

“Planning became more important to all of us on a professional, personal and organisational level because of Covid,” said Belinda Moore, director at Strategic Membership Solutions. Fellow company director Julian Moore said Covid-19 has also resulted in a huge shift in expectations for sponsors, which now require virtual and face-to-face event elements as well as, electronic engagement and measurable results.

Chris Dingcong, managing director of Springtime Design, said there has never been a more important time for associations to “level up their brand identity”, pointing out that uncertainty on identity will lead to difficulty building a brand and therefore influence.

At the event, telepresence avatar robots were provided by iPresence, allowing speakers to engage with in-person attendees during break times.

Chris Christophers, founder and CEO, said their use “provided more complete interactivity to remote participants, creating truly hybrid experiences.”

To give participants a feel of the host city, TCVB featured videos on the online portal. They included “Tokyo in a Day,” which explored five neighbourhoods with a tour guide; a sushi experience with a fourth generation chef; a presentation of Nihonbuyo Japanese classical dance; and an introduction to iaido, the martial art of the sword. There was also a virtual green teatime from Tokyo, where attendees could learn about “the magic of green tea and its place in Japanese culture.”

Japan plans for reopening but holds breath on tourist entry

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The Japanese government is expected to reopen international borders to transient business travellers and visitors arriving for education and technical training as soon as this month, according to a report by Nikkei.

Tourists will be excluded in the initial immigration policy change, which has been in place since January 2021 to curb the spread of contagious coronavirus variants.

Japan may allow in foreign business travellers and students as early as this month

The quarantine requirement for short-term business travellers will be reduced from 10 days to just three, although companies and organisations will be required to monitor the activities of their foreign guests.

The shorter quarantine requirement will also apply to Japanese nationals returning from business trips abroad.

According to Nikkei, Tokyo is prepared to reimpose tighter controls quickly if new variants emerge overseas.

Confidence calling

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Last year, MICE stakeholders were calling on the government to prioritise the sector as the fastest way to jumpstart the economy. How is it going now?
We are one with that advocacy.

PACEOS (Philippine Association of Convention/Exhibition Organizers and Suppliers) has also asked the authorities to rethink MICE not as part of leisure tourism but business tourism. Business events are easier to manage as the participants are professionals, and share the advocacy for safety as opposed to leisure tourists.

That’s why as early as September 2020, we staged the hybrid PHITEX in Bohol in partnership with PACEOS and returned in December for a dedicated MICE fam tour. We succeeded in that area because of political support from the ground.

To the extent that TPB is allowed by law and regulations to support the MICE sector, we try to do as much as we can. We have a genuine concern for stakeholders whom we continue to hold dialogue with.

What concerns you most about the MICE sector?
It’s not particularly focused on the MICE sector, but it really has to do with our capacity as a country in terms of managing Covid-19.

If you look at those who monitor globally the metrics – the cases, vaccination rates, and public health system capacity – these are not under the purview of tourism, but these are things outside of our control that directly impact us on such a scale that if they do not succeed, we will also not succeed despite our efforts.

The silver lining is that through this dark phase, the tourism industry has not lost hope. With that spirit of resilience we will steer through the challenges, adapt to whatever comes our way, and stay flexible when taking on challenges. We are not perfect, there are pitfalls but we have the capacity to bounce back. These are really what I call glimmers that spark hope.

The Department of Tourism and TPB have offered to support and stage hybrid events. Can these events be sustained safely?
Not a single person tested positive in hybrid events such as the PHITEX 2020 in Bohol, PHITEX 2021 in Subic, PATA Adventure Travel Conference and Mart in Clark, Regional Travel Fair in Tacloban, and the two Tourism and Technology Forums in Metro Manila.

We adhere strictly to MICE safety protocols that are also in place internationally. We prioritise fully-vaccinated persons for physical attendance, and attendees had to undergo PCR (Polymerase chain reaction)tests prior to the event. Similarly, at the two-day Tourism and Technology Forum in Okada Manila, live out participants had to undergo daily Antigen Rapid Tests.

We are ready to host more hybrid events, and we are prepared for the trend of virtual events to make way for hybrid events.

Digital transformation is a must in travel and tourism. How is the government helping to address the country’s slow and unreliable Internet connectivity?
Do help us knock on the door of the Department of Information and Communications Technology (DICT), which has the mandate and the budget for the rollout of the national broadband network that will greatly improve Internet services.

But in fairness to DICT, last year they have identified tourist areas that they can be prioritised for free Wi-Fi access. While waiting for its implementation, telcos, as part of their CSR, are continuing with their efforts to install Internet access in tourist areas.

Busan MICE strides confidently into the new normal

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The city of Busan has geared itself up, and is ready to welcome corporate events back

Busan, a large port city in South Korea, has adopted the tagline “Busan MICE Must Go On”, and is keen to let the world that it is ready to host both domestic and international business events as software and hardware upgrades are nearing completion.

The Haeundae Centum area (Centum City-Bexco-Nurimaru APEC House-Haeundae Beach), which was designated an international conference complex by the city government, will soon be completed. This comprises the Convention Ten Minute Zone, where in a 10-minute-radius, delegates will be able to easily access a convention centre, banquet hall, accommodation, shopping, and tourist attractions.

The city of Busan has geared itself up, and is ready to welcome corporate events back

The Busan Tourism Organization (BTO), initially had a support fund that went towards hosting international conferences, but this has since been expanded to include virtual and hybrid meetings. For instance, for events where 10 per cent of the participants attend in-person, the event will still obtain 100 per cent support.

In addition, BTO is also offering to cover costs for hybrid events to help reduce the burden on event organisers. This support covers various conference technology such as video conferencing platforms, participation registration platforms, conference equipment, and event management software. For offline events, BTO will provide support via venue rental and consumable expenses (facial mask, hand sanitiser, and thermal imaging camera, etc.) to ensure the business event runs smoothly and safely.

The Busan Exhibition and Convention Center (BEXCO) has also beefed up its portfolio, and now boasts 10 video conference rooms, rooms for studio-type shoots, a video conference transmission system, as well as digital marketing support. There is also a MICE Information Center in BEXCO’s Auditorium, which provides foreign delegates with necessary information.

Past large-scale international conferences Busan has hosted include the ASEAN-Korea Commemorative Summit and World Diabetes Federation General Assembly. Through these efforts, Busan was ranked 13th in the world and fifth in Asia in the International Conference MICE Host City announced by the Union of International Associations in 2020.

The city of Busan has also been selected as an International Tourism City by the Korean government, where the project aims to attract foreign tourists to local areas; and foster and support a tourism base city beyond the domestic market.

Risk profiles for corporate travel will continue to evolve as world reopens

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CTMs need to keep an eye on with rising tensions and geopolitics.

Senior executives of ZeroRisk International have flagged “a different risk profile for corporate travel” in duty of care as global trips start to resume with more borders opening.

According to the high-risk consultancy company, the biggest concerns about corporate travel are still about being quarantined, being infected with Covid-19, borders closing, poor medical infrastructure at destinations and insufficient emergency response to help during a medical or security emergency.

Corporate travel managers need to keep an eye on rising tensions and geopolitics, and travel insurance policies

However, it is not just about the risk facing travellers today, Jamie Ross, chief of staff, pointed out, adding that corporates should have a roadmap for the next five to 10 to 15 years written by a competent safety and security professional.

Citing Hong Kong’s new security law and travel there and to China, Ross said companies need to be aware of access and barriers to operating in those jurisdictions or for employees to travel to those locations.

“Do not travel with anything incriminating on devices,” he said.

Additionally, it would be foolish to run anti-regime social media comments, he stressed during last week’s ITB Asia on The Resumption of Global Travel: Duty of Care.

Other considerations, such as “valid and relevant travel security policies”, and “full health screening and innoculation”, must be “constantly reviewed by a security and health adviser”, Ross advised.

Extra steps include downloading security apps that track travellers every 10 minutes and every three metres to guide them to an assembly point or point of safety as in the case of recent evacuation in the conflict in Afghanistan, he shared.

As for insurance, CEO Tony Loughran noted that those insured should not be caught out with family members not included, or if the terms and conditions were not updated.

He advised reviewing and conducting an insurance test, making sure that it is watertight and ensuring additional coverage for coup d’états, tsunamis, volcano eruptions, etc.

Last but not least, corporates must consider having “extra good flight service” for emergency flights where 24/7 access is embedded in the insurance policy.

Wellington announces operating partnership for Tākina

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Wellington wants to remain competitive in this business events market and Tākina provides a venue to allow that

Wellington has partnered with Te Papa Tongarewa, the National Museum of New Zealand, to be the operator for Tākina, the city’s convention centre opening in mid-2023.

Since opening in 1998, Te Papa has been a leading conference and events venue in New Zealand’s capital city hosting more than 900 events per year. By bringing Te Papa’s exhibitions and events experience to Tākina and working together with the Council and WellingtonNZ, it will support the promotion of the capital as a vibrant destination for hosting local and international events.

Wellington wants to remain competitive in this business events market and Tākina provides a venue to allow that

Under a new business unit, Tākina Events, Te Papa will market and operate its existing facilities and Tākina to attract and deliver a wider range of conferences, exhibitions and events. This will provide multiple benefits to clients, which includes the ability to access and book the spaces and services of two of Wellington’s conference venues together.

Tākina boasts 18,000m2 of flexible, multi-purpose conference and exhibition space, spread across three floors, is across the road from Te Papa and is within walking distance to other venues around the city.

Seoul designates more Unique Venues for smaller corporate meetings

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Seoul Book Bogo is one of the latest to join the Unique Venues list

The Seoul Tourism Organization (STO) has upped its list of Unique Venues from 53 to 71, citing the increase in small- and medium-sized business events a key factor.

Some of the new Unique Venues include Seoul Book Bogo, a public secondhand bookstore repurposed from a large, deserted warehouse. It was built as a publicity and purchasing platform for small second-hand bookstores, as well as a place to bring independent publications and donated books to readers. The academy space of the Seoul Book Bogo has a stage and audience seats, making it a potential venue for seminars and talks.

Seoul Book Bogo is one of the latest to join the Unique Venues list

Next, Rakkojae is a hotel that retains the traditional elements of a hanok (Korean house). In the basement of the Rakkojae Culture Lounge, lies a modern hall that can be used as a dining area. Elsewhere, Jeongdong 1928 Art Center has been repurposed from a 90-year-old Salvation Army Central Hall into a multipurpose complex that can now house various events such as performances, exhibitions, and lectures.

The additional list is as follows:

In addition to convention centers and hotels, Unique Venues include places where event organisers and participants can meet and network while experiencing the scenery, culture, history, and daily lives of Seoulites.

For a place to be selected as a Unique Venue, STO indicates that it has to be capable of serving food and signifying styles, stories, or sustainability unique to the city of Seoul. It should also be linked to major hotels, convention facilities, and tourist destinations in the city.

Seoul to host World Congress of Neurology in 2025

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Hosting the World Congress of Neurology in Korea will contribute greatly to the recovery of not only the domestic MICE industry but also tourism and related businesses

South Korea has won the bid to host the biennial 27th World Congress of Neurology, slated to be held from October 12-16, 2025, at Coex Convention Center in Seoul.

Held by the World Federation of Neurology (WFN), the World Congress of Neurology is a representative conference in the field of neuroscience gathering experts in the field from 120 countries around the world. More than 6,000 delegates are expected to attend.

Hosting the event will help speed up the recovery of South Korea’s domestic MICE industry

For this year’s bidding process, representatives from each member country of WFN voted among bidding countries, which included Australia (Brisbane), China (Beijing), and Turkey (Istanbul).

The success of this bid comes as a result of the preparation of the Korean Neurological Association with active support from The Ministry of Culture, Sports and Tourism and Korea Tourism Organization (KTO).

In preparation for the bid, KTO appointed Jeon Beom-seok, professor of neurology at Seoul National University College of Medicine as a ‘Korea MICE Ambassador’.

KTO also provided support for promotion activities, including the production of a new video and online promotional materials.

Moon Sang-ho, director of MICE marketing team at Korea MICE Bureau said: “Hosting the World Congress of Neurology in Korea will contribute greatly to the recovery of not only the domestic MICE industry but also tourism and related businesses. We plan to invite more international conferences to Korea in the future through close cooperation with related organisations.”

Wellington wins international sedimentology congress for 2026

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Wellington will be hosting

The city of Wellington in New Zealand has won the hosting rights to the 22nd International Sedimentological Congress (ISC) in 2026.

The ISC is one of the largest international conferences dedicated to the study of sedimentary rocks and the processes by which they are formed. The ISC is rarely held in the Southern Hemisphere but in 2026 it will be hosted by Geoscience Society of New Zealand’s Sedimentology Special Interest Group.

Wellington will be hosting the ISC in a few years’ time

The congress is expected to attract up to 1,000 participants to Tākina, Wellington Convention and Exhibition Centre and deliver an estimated NZ$3.4 million (US$2.4 million) to the economy.

The theme for the congress will be ‘Sedimentation on active plate margins through time and space’, and will include field trips across the country covering as broad a range of sedimentary systems in Zealandia as possible. Topics relating to Māori and Pacifica views of the sedimentary process will also be included.

The conference win is testament to both New Zealand’s strengths in earth science and its ability to provide fascinating first-hand experiences in the field, lead organiser and senior geologist at GNS Science, Mark Lawrence, said.

“Geologically New Zealand is very interesting. It has a whole range of geological attributes concentrated in a relatively small geographic area. Then you have the impact of tectonics, and climate change. It’s essentially a neat, small-scale laboratory,” he added.

Lawrence pointed out the congress is an excellent opportunity to engage the next generation of sedimentologists, who will be able to attend with fewer costs since the event is close to home.

“It will be particularly good for students who may otherwise be unlikely to attend such a prestigious event overseas. For those starting out in the field it’s a great opportunity to make these international contacts.”

Plans are also underway to ensure the conference has wider outreach to New Zealanders, through public lectures or learning experiences for school-age children.

Tourism New Zealand general manager domestic & business events, Bjoern, Spreitzer said: “Conferences like this showcase our expertise to the world and help grow our knowledge at home. They also deliver significant economic gains that benefit the New Zealand economy.”

Grand Mercure opens in Khao Lak, Thailand

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Located on a stretch of Thailand’s Andaman Coast in the province of Phang Nga, the newly-opened Grand Mercure Khao Lak Bangsak is reminiscent of a traditional Thai riverside village.

The property welcomes travellers ‘working from home’ or by the beach, and is equipped with a business corner offering computers, printing and other business services. Meetings and corporate events can also be catered for at the resort’s 260m2 meeting space, which can accommodate up to 100 guests.

There are 195 guestrooms and suites in total, all of which feature private terraces overlooking the canal which winds through the resort, swimming pool, and gardens.

F&B options include a pool bar, all-day dining restaurant Patio, and Southern Thai restaurant Green Mango on the beachfront. In addition, recreational facilities include two swimming pools, gym, and Pran Spa.

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