Asia/Singapore Tuesday, 23rd December 2025
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Oakwood opens first outpost in Yokohama

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Oakwood has opened the Oakwood Suites Yokohama, the first international serviced apartment brand in the Japanese port city, and its 12th property in Japan.

The 175-unit property is the second serviced apartment asset owned by Mapletree in Japan. Occupying the 46th to 51st floors of The Kitanaka Yokohama Tower, studios to three-bedroom residences are on offer, where each unit is fully-equipped with a kitchenette, washer and dryer.

Other facilities include a residents’ lounge, 24-hour fitness centre and restaurant.

Oakwood Suites Yokohama is located above the Bashamichi Station on the Minato-Mirai Subway line. Attractions such as Yamashita Park, Chinatown and Yokohama Red Brick Warehouses are within walking distance.

Herman Kemp helms Hyatt Regency Phnom Penh

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Hyatt has appointed Herman Kemp as general manager of Hyatt Regency Phnom Penh, which will become the first Hyatt Regency hotel in Cambodia when it opens in 1Q2021.

A Dutch national with extensive experience in South-east Asia, Kemp will also oversee the pre-opening of the 247-room property.

With more than 20 years of hospitality experience, Kemp’s career has taken him to hotels and resorts in The Netherlands, Indonesia and Cambodia. Most recently, he was general manager of Park Hyatt Siem Reap from 2016 to 2019, before relocating last year to lead the new Hyatt Regency Phnom Penh.

Kemp commenced his hospitality career as a marine hotel operations controller with the Seattle-based cruise company Holland America Line. Over the next 12 years, he held various F&B and management roles at Le Meridien, Sofitel and Carlton hotels, all in The Hague. In 2012, Herman was appointed general manager of Aryaduta Medan in North Sumatra, Indonesia before moving in the same role to The Edge Bali in 2014.

ASEAN-wide travel bubble in the works

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Chinese airlines allowed to set price on significantly more routes now

TTG Conversations: Five questions with Geoff Donaghy, ICC Sydney

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With business events disrupted for almost a full year, country governments are now realising the deep and wide implications on their economy and society, from GDP impact and job losses to tremors through the many supply chains that travel and events touch.

In this new episode of TTG Conversations: Five questions video series, Geoff Donaghy, CEO of the International Convention Centre (ICC) Sydney as well as director of convention centres, ASM Global – Asia Pacific, discusses how the MICE crisis has emphasised the industry’s role in economic contributions and community advancement, what venue operators can do to contribute to business events recovery, and how ICC Sydney is supporting local and regional communities despite business challenges.

Asia-Pacific countries ink world’s largest trade pact

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Photo: Ministry of Communications and Information

Fifteen Asia-Pacific ministers signed a massive free trade deal on November 15, as part of the four-day ASEAN summit, held virtually.

The Regional Comprehensive Economic Partnership (RCEP), first proposed in 2012, brings together the 10 ASEAN economies, as well as China, Japan, South Korea, New Zealand and Australia.

Country leaders and ministers at the RCEP virtual signing; Photo: Ministry of Communications and Information

RCEP builds on existing free trade deals among member countries. It will broaden and deepen economic links across the Asia-Pacific, ease trade in goods and services, facilitate the flow of foreign investments, and enhance protections in areas such as e-commerce and intellectual property.

The agreement will also eliminate tariffs for at least 92 per cent of goods, with additional preferential market access for exports. The flow of goods will also be faster.

More companies will be able to provide services in the region, with foreign shareholding limits raised for at least 50 subsectors including professional services, telecommunications and financial services. Businesses will also find it easier to navigate and integrate into regional value chains.

The RCEP will come into force when six ASEAN countries and three non-ASEAN countries have ratified it.

Terms of the deal were agreed upon by the 15 RCEP countries last year. However, this resulted in India’s pullout, who was worried that the elimination of tariffs would open its markets to a flood of imports that could harm local producers. Other countries have reiterated the door remains open to India.

According to The Straits Times, Singapore’s prime minister Lee Hsien Loong, said: “The RCEP is a major step forward for the world, at a time when multilateralism is losing ground and global growth is slowing.”

“It signals our collective commitment to maintaining open and connected supply chains, and to promoting freer trade and closer interdependence especially in the face of Covid-19 when countries are turning inwards and are under protectionist pressures,” he said.

In the same article, Asean secretary-general Lim Jock Hoi told The Straits Times that the RCEP will ensure markets are kept open, and provide much-needed certainty and stability for businesses as they cope with the Covid-19 crisis.

“The signing of the RCEP agreement at this time… is a demonstration of the region’s strong commitment to open, inclusive, and rules-based multilateralism and confidence of the contribution of trade to post-pandemic recovery efforts,” he said.

 

SMX Convention Center opens new facility in Olongapo City

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The latest opening represents the company's commitment to having a presence in key Philippine cities

SMX Convention Center, the largest privately-owned meeting and convention facility in the Philippines, unveiled its first managed venue in the north, the Olongapo City Convention Center.

The 2,130m2 Olongapo City Convention Center is located on the fourth level of the SM City Olongapo Central in Olongapo City, one hour and 15 minutes away from Clark International Airport.

The latest opening represents the company’s commitment to having a presence in key Philippine cities

The convention centre can accommodate 2,400 guests in a regular setting and no less than 1,900 guests in the new normal. It offers five flexible function rooms, seven meeting rooms, six kitchens or preparation rooms, one car lift, two freight lifts, and one passenger lift.

Owned by the Olongapo City Government, opening the venue now helps to build market confidence for when business events are allowed to restart,” said SMX Convention Center vice president-general manager Agnes Pacis.

Pacis also told TTGmice that the Olongapo City Convention Center “has been in the pipeline before the pandemic started to augment the need for venue spaces in the north”.

With hybrid meetings the way forward, domestic prospects includes corporate and government agency meetings, seminars with high-profile speakers, hospitality colleges with special courses, as well as church organisations.

To entice planners to hold hybrid events in its venues, aside from increasing its Internet bandwidth, she revealed that SMX is in the process of “acquiring additional software for virtual meetings to accommodate over 1,000 participants simultaneously”.

Current repurpose projects at SMX include film shoots, satellite kitchens for small catering businesses, co-working spaces, exam centres for professional certification, and fulfilment and packaging centres for e-commerce.

In addition to Olongapo City, SMX Convention Center also has a presence in Pasay, Taguig, Bacolod, Davao, Cebu and Mandaluyong.

Event experts devise ways to improve audience engagement online

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As people tire of virtual meetings and webinars, new ways to hold their attention have to be thought of

Conference and event organisers are thinking on their feet to evolve audience engagement – through bite-sized events and non-traditional speakers – as event attendees tire of basic Zoom meetings.

The shift is happening as virtual-only events give way to more hybrid events in the region, encouraging optimism for the return of physical meetings.

As people tire of virtual meetings and webinars, new ways to hold their attention have to be developed

“I think hybrid is here to stay and I think every virtual conference will have a physical element,” said Yeoh Siew Hoon, founder and editor of Singapore-based Web In Travel.

“I definitely see bite-sized events throughout the year, so you don’t have to have the big one, but just the tentpole and have it spread out with smaller, intimate gatherings throughout the year, so that there’s continuous engagement, whether with your customers or target audience,” she continued.

Yeoh was speaking on trends in the corporate meetings sector as part of a deep dive breakout at PCMA’s Convening Asia Pacific – Global Recovery Forum this week. She said she also sees potential in the growth of watch parties that allow small communities to gather and be part of much larger events.

“Just as the American Chamber of Commerce in Singapore organised a watch party of the US elections for more than 100 people, if you can’t get together in an industry room, why don’t you organise small client parties and watch an event together?” Yeoh proposed.

Meantime, Hong Kong-based technology keynote speaker James Bennet, director of Creative Technologies APAC for Project Worldwide, told PCMA conference participants the industry as a whole needs to move on from just watching livestreams, and limiting audiences’ online engagement to Q&As and conducting polls.

“They’re a necessary piece of the puzzle but I don’t think they’re the answer to anything,” he said, before continuing to demonstrate from his remote location in real-time, how a global audience can be immersed in 360 experiences like being onstage at an Elton John concert, or importing a six-foot robot into your room using a QR code.

However with digital, Yeoh said the onus is on individual participants to make the most of technology to create new connections for networking. “I don’t think we can be passive and that applies even in the physical world. But if you’re active, the virtual world really gives you a lot more connection points than the physical world so it’s up to you to make use of all those connection points to build your relationships,” she said.

PCMA’s Convening Asia Pacific – Global Recovery Forum featured topics and speakers considered non-traditional for the industry, such as a disruptive entrepreneur for its welcome keynote and heads of advertising companies, in response to feedback on the changing needs of business events tourism players.

“It’s the type of stuff we need to start thinking about and leaning towards, not more of the same,” said PCMA Asia Pacific’s managing director Karen Bolinger.

The forum was attended by more than 500 participants in 20 countries in a hybrid event filmed from ICC Sydney, with 46 per cent of attendees engaging with PCMA for the first time.

Hilton welcomes meetings and events back with EventReady

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Socially-distanced seating round tables

Hilton has globally rolled out EventReady with CleanStay, its meeting and events programme designed to help organisers create event experiences that are clean, flexible, safe and socially responsible.

With EventReady, Hilton has identified 10 “high-touch” areas in its event spaces where disinfection efforts have been enhanced, such as door handles and the podium. Hilton has also added room seals for both guest and meeting rooms to signify that no one else has entered the space after it has been thoroughly cleaned.

“It’s all about the touchpoints and mitigating risk, reducing the moments people need to touch before we clean. What we are trying to do is to keep it simple, because we all know that if we make it too complicated, it’s not going to happen,” said Herman Ehrlich, general manager of Conrad Bangkok.

One part of the EventReady programme comprises the Hilton EventReady Playbook, an interactive resource which covers the spectrum from pre-event attendee communications to hybrid meeting solutions; alongside health and wellness considerations to creative networking ideas.

The second part is the Local Pages, an additional information document tailored to each country’s climate and hygiene standards, the hotel or resort size and layout, and volume of event space being used.

In Singapore for example, Hilton Singapore works closely with Singapore Tourism Board to ensure its Local Pages provides specific, up-to-date information as restrictions are lifted and group numbers are increased, shared Peter Webster, regional general manager, Singapore, Thailand, Myanmar, Laos & Cambodia at Hilton.

When asked how the demand for corporate meetings was like at the moment for Hilton Singapore, Webster revealed there has been a “week-on-week increase in demand”. He added that the hotel has seen “a large number of domestic meetings”, and that international enquiries were coming in for 2Q2021 onwards.

“I am quietly confident that next year will be a good year because of all the pent-up demand. There’s nothing quite like meeting in-person to make decisions or conduct trainings; it’ll come back with a vengeance next year,” he opined.

It is not only the Singapore market that has noticed an uptick in momentum.

Paul Hutton, vice president, operations, South East Asia, Hilton, told TTGmice: “This month alone, our properties across South-east Asia have seen a 30 per cent increase in leads from June, of which 50 per cent are leads for social events such as weddings and celebrations. Of the 524 leads for meetings and events across South-east Asia, over 300 are leads generated in our key markets – Malaysia, Indonesia and Thailand – an encouraging sign that the MICE and events industry in the region is gradually making headway with recovery.”

EventReady was built upon Hilton’s CleanStay programme launched earlier this year, which are standards and procedures for hotel cleanliness and disinfection developed in conjunction with Lysol & Dettol maker RB, and Mayo Clinic. – Additional reporting by Anne Somanas

Sindhorn Kempinski Hotel Bangkok ready to welcome guests

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Swimming pool

Sindhorn Kempinski Hotel Bangkok in Bangkok’s Sindhorn Village has opened its next phase with 285 rooms and suites.

Meeting planners may avail the five flexible venues with a total space of 268m2 indoors on floor two, and an outdoor garden venue at 435m2. Each event space also boasts natural daylight and an outdoor balcony.

The lead-in guestroom category, the Grand Deluxe Room, is the largest in this category in Bangkok, at 66m2. Floor-to-ceiling windows flood all rooms with natural light and provide views of the city, park and the verdant gardens. Each room also has its own private balcony seating.

Specific room categories provide guests with exclusive access to the rooftop Executive Club Lounge, offering complimentary breakfast, all-day refreshments, afternoon tea, and evening cocktails.

This latest opening phase also boasts the 25m-long saltwater infinity swimming pool, and Sindhorn Wellness by Resense – with its hammam and thermal area, sauna, starry-sky steam room, cold room, micro-salt inhalation room, rasul mud room, experience showers and infrared tepidarium relaxation beds. These facilities join the boutique fitness, yoga and Pilates studios, which had opened earlier.

Meanwhile, F&B venues include the Lobby Lounge; all-day restaurant Flourish; Loukjaan by Saneh Jaan; and the Firefly Bar.

Indonesia readies for a new era of MICE

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Indonesia has been paving the way for a business events recovery as the world awakens from the Covid-19 slumber, establishing health and safety protocols, plugging the critical role of business events in economic stimulation, and pushing on with destination developments.

Learn how Indonesia, and Bali in particular, is laying the ground work for a return of business events

In a one-hour panel discussion on November 19 from 13.30 to 14.30 (GMT +8), Indonesia’s influential business events industry leaders will spill details on how the country is reviving its MICE industry and the many opportunities available to organisers to deliver an exciting and successful business event.

Panellists include Rizki Handayani, deputy minister for tourism product and events, Ministry of Tourism and Creative Economy of the Republic of Indonesia; Hosea Andreas Runkat, vice chairman for venue, Indonesia Convention & Exhibition Bureau; Ratna Ning, vice president, Pacto Convex Niagatama; and Ida Bagus Agung Partha Adnyana, executive director, Bali Tourism Promotion Board.

The event, to be broadcasted live during IT&CMA Virtual 2020, is branded under Travel Spark by TTG Asia Media, a new initiative to support trade players in their efforts to spark off travel and events desire, and speed up business recovery.

Registration is now open.

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