Asia/Singapore Wednesday, 31st December 2025
Page 709

TCEB faces budget cuts

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Nichapa: XXXXX

Thailand Convention & Exhibition Bureau (TCEB) will get lesser ammunition next year, as its budget gets slashed from 1,000 million baht (US$31 million) to 800 million baht.

“The budget we get from the government has been decreasing due to (money being channelled to developing) the EEC (Eastern Economic Corridor),” explained Nichapa Yoswee, TCEB’s senior vice president, business, who quickly added that “it is for a good cause”.

Nichapa: smarter use of lesser money

With reduced funding, Nichapa said TCEB will need to focus on collaboration to improve “efficiency” in what it seeks to do.

As one of the major new economic projects undertaken by the Thai government, the EEC will transform the Chachoengsao, Chonburi and Rayong Provinces into a trade and investment hub, and centre for regional transportation and logistics.

Part of TCEB’s new efforts for 2019 is the Thailand: Redefine Your Business Events campaign. Through it, TCEB will highlight Thailand’s position as a hub for South-east Asian MICE; encourage new business events through national economic policies including Thailand 4.0, EEC and 10 S-Curve Industries; and redefine the organisation’s role.

Nichapa indicated that TCEB will “play more of a partnership and collaborator role”, and be the link between the government and business community.

For the 2019 fiscal year, TCEB projects in excess of 1.4 million overseas business travellers generating about 130,200 million baht in revenue.

Resort buy-out middleman on the prowl in Asia

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Rudolf: nobody does what we do

The business events world now has a new middleman – a hotel and resorts buy-out specialist with a cruise rental sub-brand.

“We started with our first events in 2016. Last year, business was really good, and this year, even better. Business has (gotten off the ground) very fast, but also because there’s nobody else is doing what we do,” said Daniel Rudolf, head of sales & marketing of the Germany-based Rent-A-Resort.

Rudolf: nobody does what we do

Established in 2015, Rent-A-Resort is the world’s first company specialising entirely in property buy-outs for business events.

On how the industry can benefit from a middleman specialising in buy-outs, he said: “Planners looking for a buy-out can (approach) 10 resorts and nine will say no. Many won’t even understand what they’re talking about.

“They can approach the convention bureau, but the (bureau) doesn’t have the (relevant expertise) or handle buyouts. They can only tell you what hotels are available (and the planner has to go through the long process of sourcing).”

Rent-a-Resort’s expertise and network reduces the trial-and-error process for planners, which translates to time-savings and a better match. Clients approach the company with information on dates and number of rooms required, and can hear back as soon as in 48 hours, he shared.

“We know which resorts don’t do buyouts, and there are many reasons for that, having (prior) arrangements with tour operators (is one). And we know which ones do.”

The company also has knowledge of when resorts in Europe have their seasonal closures, hence opening them up is possible for “season extensions” for corporate groups.

In parts of Asia, where many resorts open year-round, Rudolf admits Rent-a-Resort’s knowledge of the landscape “is still in the development stage”.

Still, requests for Asia are coming in strong, and the company’s resort network is quickly shaping up.

Anantara Mu Ne in Vietnam was Rent-A-Resort’s first buyouts in Asia

The company secured its first property buy-out in Asia earlier this year, a booking of Anantara Mui Ne in Vietnam. Rent-A-Resort has site inspections in Phuket and Danang lined up for November, and is hoping to work with Banyan Tree’s Angsana resort in Vietnam.

Demand for Asian resorts is palpable. “Asia is far, but you probably have more flights from Frankfurt to Phuket, for example, than you have to Ibiza or other islands closer by. It’s a long (way to Asia), and more expensive, but accessibility to (many Asian resort destinations) is good. Asian resorts are also a lot more exotic for European clients than an island they visit all the time with their families,” he remarked.

The company is a “venue finder” first and foremost, but it also has partners that can charter flights and book tickets. For more complicated arrangements, Rent-A-Resort has agency and DMC partners.

Lifting the lid on meetings at sea

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Genting Cruise Lines’ Michael Goh (middle) and Princess Cruises’ Farriek Tawfik (right) discuss MICE possibilities on a panel moderated by TTG Asia Media’s Karen Yue (left)

To attract more business events from the corporate sector, cruise industry leaders are speaking out to dispel common myths and misperceptions about bringing conferences and meetings on board cruise ships.

One common misconception is that business events have to book out a whole cruise in order to enjoy its facilities, shared Princess Cruises’ South-east Asia director Farriek Tawfik at the Asian MICE Cruises Conference at IT&CMA in Bangkok on September 18.

Genting Cruise Lines’ Michael Goh (middle) and Princess Cruises’ Farriek Tawfik (right) discuss MICE possibilities on a panel moderated by TTG Asia Media’s Karen Yue (left)

In reality, corporate groups as small as a meeting of 10 pax can enjoy the privacy of venues not used in the day, such as lounges and discotheques, Farriek revealed. He added that usage of these venues is free of charge, and corporates need only pay for add-ons like canapés and drinks.

Michael Goh, senior vice president – international sales, Genting Cruise Lines, chimed in: “There are different formats for different MICE businesses, such as full charter, partial charter and a group block arrangement. Groups can run from 50 to 4,000 pax and have different programmes, so organisers have to innovate all the time. No two MICE cruises are the same.”

Although cruises have become known for fun incentives and teambuilding programmes thanks to on-board entertainment, serious conferences and training sessions can also be conducted on a ship with the right facilities, alongside light-hearted elements in shore excursions.

“The best is for travel agents to match their passenger demographics and needs to the correct ship,” said Farriek.

Arrangements for events on board are typically taken care of by one planner from the cruise company, advised Goh. This provides a “seamless arrangement” of elements from dining preferences to entertainment and even shore excursions.

“These misperceptions persist because of a lack of brand and product awareness. There is a lot of training and product education needed, and more MICE-optimised facilities, entertainment, meeting rooms and shore excursions,” expressed Farriek.

An incentive group from Surabaya that Princess Cruises recently hosted was a good word-of-mouth platform to spread awareness of business cruisings, said Farriek.

Dream Cruises also recently hosted a 2,000-pax business group alongside 2,500 leisure passengers on board its ship.

Dangling unique experiences at sea for MICE groups

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Skydiving is one of the unique activities that can be done onboard Royal Caribbean Cruises' Quantum of the Seas

Cruises are courting business event groups onboard with their offer of customised activities and unique venues, according to the panel of global cruise CEOs who spoke at the Asian MICE Cruise Conference at IT&CMA in Bangkok on September 18.

Sharing how Royal Caribbean Cruises is able to provide a collection of innovative experiences, Angie Stephen, its managing director, Asia Pacific, said: “When you are looking for an agenda for a meeting group, you would not think one can ice skate, skydive and surf all at once, but you can onboard Royal Caribbean.”

Skydiving is one of the unique activities that can be done onboard Royal Caribbean Cruises’ Quantum of the Seas

With the ability to customise activities according to group sizes and physical abilities, meeting planners will have a seamless experience when planning programmes on board, said Stephen.

Likewise Michael Goh, senior vice president – international sales, Genting Cruise Lines shared how corporate planners will have a “breeze” with the planning of onboard entertainment as different shows are staged every night during the cruise.

Goh shared: “We all know it is always a challenge for any MICE organiser when it comes to entertainment, and we at Star Cruises are able to settle all that.

“The potential for MICE is so great because cruises are able to take care of everything from accommodation and meals to entertainment and meeting venues,” he elaborated.

Citing how exorbitant it may cost for business events organisers to stage fireworks in a destination, Goh highlighted how Dream Cruises offers fireworks on sea as a grand finale for five-night cruises, which would certainly appeal to delegates.

Goh and Stephen both also shared how there are plenty of unique meeting venues available onboard – away from the typical boardrooms – which would charm delegates.

For instance apart from hosting team-building activities, Royal Caribbean’s ice skating rink can also be used for casual meetings. Star Cruises also provides another venue in Galaxy of the Stars – which offers panoramic views of the ocean from a glass-fronted observatory area.

According to Goh, the MICE segment is “clearly growing”, especially over the past five years.

“In the past, we probably might only see a MICE group size which ranges between 50 to 100 onboard. But today a MICE group can go up to a few thousand, with some even opting for a charter option,” Goh said.

Sharing how new destinations have also been developed to cater to this growing market, Goh said Genting Cruise Lines started cruising to more than six new destinations last year like North Bali and Macleod Island – a private island – in Myanmar.

As for Royal Caribbean Cruises, Stephen said: “We develop our destinations and itineraries based on what consumers want, and we see that the Asians want shorter cruises because they are new to it and want to test it first.”

According to Stephen, three- to four-night cruises are the most popular options for the Asian market now.

She advised: “There are different ship sizes and classes in the cruise industry, so it is critical that you put your group on the right ship with the right brand to the right destination.

“I guarantee you will be a standout in your pitch to your clients when you put cruise as an option, because it will be something unexpected and it will surprise and delight your customer,” Stephen concluded.

Routes Asia heads to Chiang Mai come 2020

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Chiang Mai International Exhibition and Convention Center

The Airports of Thailand (AOT) will be the next next host of Routes Asia 2020.

The date has yet to be confirmed, but the event will take place at the Chiang Mai International Exhibition and Convention Centre.

Chiang Mai International Exhibition and Convention Center is one of the newest in the country

This announcement was made following a meeting between Supak Phuangvarapun, vice president of business development and marketing at AOT, and Steven Small, brand director of Routes.

AOT owns six international airports and previously hosted Routes Asia in 2006 in Pattaya.

Supak Phuangvarapun, vice president of business development and marketing at AOT, said: “We believe that hosting this event will have a great impact not only for AOT, but on Thailand’s economy overall. Air transport is one of the most powerful means of regional economic developments, and Routes events are where the world’s network planners meet to discuss future air services.

Steven Small, Brand Director of Routes, added: “We are excited to be supporting AOT with their goal of growing Chiang Mai as an international hub and we are delighted to be taking this event back to Thailand.

Beyond Asia: Grand Hyatt Bogota, Integrated Systems Europe, and Washington State Convention Center

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King Room with a view of the Andes

Grand Hyatt opens in the capital of Colombia
The first Hyatt hotel in the Colombian capital and the first Grand Hyatt branded hotel in Colombia has opened with 372 rooms including 50 suites.

Amenities in the Grand Hyatt Bogota include the upscale Ushin Japanese & Grill, all-day Capitalino Restaurant, Ilustre Bar, and 2,270m2 of meeting and event space ranging from the 1,000-pax Grand Ballroom to the 25m2 conference room. Recreational facilities include the Zaitania Spa boasting 11 treatment rooms, three hydrotherapy pools, steam room, and dry sauna; as well as an indoor pool and gym.

The hotel stands in the heart of Ciudad Empresarial Sarmiento Angulo commercial district, up the road from the Corferias and Ágora Bogotá convention centers.

ISE moves to Barcelona from 2021
The exhibition for integrated electronic systems for commercial and domestic buildings, Integrated Systems Europe (ISE), will be moving to Barcelona in 2021.The fair, which draws around 1,300 exhibitors and 80,000 visitors will now take place at the Gran Via for capacity reasons.

Since its founding in 2004, ISE has been hosted at Rai Amsterdam, where the two coming editions will be held. The next edition takes place February 5-8, 2019.

WSCC breaks ground for additional facility
Washington State Convention Center (WSCC) will be expanding its space, where the new building is slated to be completed in 2022.

The additional building will be named Summit, and the US$1.7 billion project adds more than 23,225m2 of exhibition space. When finished, the Summit is expected to drive more than 400,000 new conventioneers to the city and generate more than US$19 million dollars in tax revenue each year. To differentiate the spaces, the existing building will be called Arch.

Artyzen Sifang Nanjing ready to welcome guests

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Artyzen Hospitality Group has unveiled the Artyzen Sifang Nanjing, the Group’s first Artyzen Hotels and Resorts property and its second operational hotel in Mainland China.

Located at the foot of Lao Shan National Forest Park, north-west of Nanjing Foshou Lake, the newly-opened hotel is a 68,000m2 masterpiece. The sprawling property currently offers 91 rooms and will gradually add 93 more rooms in 20 one-of-a-kind villas, each designed by a famous architect (think Wang Shu, the first Chinese winner of the Pritzker Prize).

F&B options include Mediterranean restaurant Labbra Rosse; and Chuan Palace which offers Cantonese, Huai Yang and Sichuan cuisines; a lobby lounge, as well as a rooftop bar.

Aside from the 14 private dining rooms in Chuan Palace, event planners may also avail the 6,000m2 of function space across several indoor and outdoor venues.

Artyzen Sifang Nanjing is the sixth hotel to join Artyzen Hospitality Group’s operating portfolio. It has 10 hotels in its pipeline.

Move at a steady clip

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The Tourism Promotions Board’s (TPB) push to reclaim the Philippines’ claim to fame in hosting meetings stands to benefit metro Manila which, despite its limitations and challenges, remains the hub for this specific segment of business events.

TPB’s deputy chief operating officer for marketing and promotions, Maricon Ebron, remarked: “We start small with top multinational corporations in the Philippines that have monthly, quarterly, semi-annual meetings. Then we will start bidding for their regional meetings”.

Ebron said that from there, they can also court international organisations such as the World Bank or the International Monetary Fund, that have not held their meetings in Manila for a long time.

Manila used to be the leading venue for business events in Asia but has since been taken over by other countries that have invested heavily in meetings hardware, marketing and promotions.

“We are up against competition that keeps on changing,” Ebron said.

Part of drawing more corporate meetings, Ebron pointed out, is asserting the advantages of the country including its English-speaking people, improved infrastructure, and a growing list of venues to choose from.

Admitting that the perks being given to business events are “basic” and “not enough”, Ebron said reviews are now underway while taking budget limitations into consideration.

TPB will also be changing its tack and have a more focused approach to cultivating source markets for business events. For instance, the shorthaul Asian market, which was earlier identified in the Philippines’ MICE roadmap crafted through a collaboration between the government and private sector.

Stakeholders believe that this is a sensible approach as Asia currently makes up 70 per cent of the Philippines’ total arrivals and Chinese, South Koreans, and Japanese are among its fastest growing markets.

Rajah Tours’ president Jojo Clemente opined that metro Manila will always be the capital of business events, as it is the country’s main city and has all the main facilities and infrastructure needed for business events.

But Clemente suggested that investment in newer and bigger facilities in Manila – to attract larger meetings and conferences of 3,000 pax or more – is necessary, as this is a growing trend.

“We still don’t have those kind of facilities and that is our disadvantage when compared to Malaysia, Thailand and Singapore,” he lamented.

Clemente also noted that while the metro’s hotel stock is rapidly increasing, it doesn’t have mega-sized hotels. As such, accommodation is still a problem when a big convention hits town.

“Once you have a big convention in metro Manila or 10 conventions happening at once, hotels are fully booked in the Makati and Manila Bay areas, (and sometimes) even up to Ortigas and Bonifacio Global City (BGC),” he pointed out.

Afro Asian World Events president’s Angel Ramos Bognot added that new developments in Manila, such as the opening of new cities in BGC, the Newport City near the airport, and Entertainment City in the Bay area with hotels and meeting facilities, have helped Manila’s business events sector evolve over the past few years.

Other reasons for the market’s evolution, he said, is that multinationals based in the Philippines are increasingly opting to meet in the metro instead of abroad as the local currency is fast depreciating in value against the US dollar.

Bognot added that the Department of Tourism (DoT) also needs to help investors in business events facilities by giving them advice and training on how to make their spaces more MICE-friendly.

“In some cases, the function rooms are designed more for weddings and social events, but they will be able to win international accounts if they are taught how to improve the technical aspects on sound and lighting for instance,” Bognot said.

And while Bognot supports TPB’s programmes for tapping into the meetings and conferences sectors, she noted that in the MICE roadmap, only exhibitions were mentioned while incentive trips were missing.

Other sources shared that perhaps the omission has something to do with the fact that the report was prepared by PACEOS (Philippine Association of Convention/Exhibition Suppliers). Or that the local association, Movement for Incentive Travel Executives (MITE), was not as active.

On the association meetings front, the Philippine Council of Associations and Association Executives (PCAAE), has an agreement with TPB to help bid for international events to be held in the Philippines, a natural flow given the associations’ international connections.

President and CEO Octavio Peralta said: “While PCAAE has not kept track of international events organised or won by its members as our initial role is one of a linker and facilitator, moving forward, PCAAE plans to proactively encourage its members to bid for international events, as well as monitor and record these events, including the number of participants and speakers from overseas.”

Song Saa Private Island welcomes new executive chef

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The Song Saa Private Island in Cambodia’s has appointed Jeremy Simeon as executive chef.

Simeon brings with him 25 years of culinary experience, having worked primarily in New Zealand and Australia.

Trained in French techniques as well as macrobiotic cooking, Simeon brings with him a range of gastronomic expertise under his belt from his years at the Hapuku Lodge in Kaikoura, and Minaret Station in Wanaka, in addition to his experience across other luxury properties throughout New Zealand.

CapitaLand’s Ascott gets 70% stake in Indonesia’s Tauzia with US$26m investment

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Yello Hotel Manggarai Jakarta

CapitaLand’s wholly owned serviced residence business unit, Ascott, is investing US$26 million for a 70 per cent stake in Green Oak Hotel Management, the holding company for Tauzia Hotel Management (Tauzia).

This is Ascott’s first major move into the lodging segment beyond its core serviced residence business and existing business in apartments for corporate lease.

With its investment in Tauzia, Ascott will get an instant boost of close to 20,000 units spanning 122 hotels across Indonesia, Malaysia and Vietnam, half of which are under development. This puts Ascott’s portfolio at more than 94,000 units globally, surpassing its 2020 target of 80,000 units.

Kevin Goh, Ascott’s CEO, said in a statement: “Tauzia’s fastest growing mid-tier business hotels will enable us to capture the ballooning middle-class segment in Asia, which will be home to two-thirds of the world’s middle-class by 2030.

“Prior to our investment in Tauzia, we have 10 business hotels with about 2,000 keys in our portfolio. On top of the units under Tauzia, we see potential to add another 20,000 keys over the next five years across South-east Asia. This will increase our hotel portfolio to over 41,000 keys, constituting about 25 per cent of our 160,000-unit target by 2023.”

The majority of Tauzia’s portfolio are located in Indonesia, with close to 60 per cent in key cities such as Jakarta, Bali, Bandung, Surabaya and Yogyakarta. About 70 per cent of Tauzia’s hotels cater to business and convention travellers, while 30 per cent are targeted at leisure travellers.

Tauzia has six in-house lifestyle brands, comprising the mid-tier Harris Hotels; Fox Harris Hotels; Yello Hotels; economy POP! Hotels; upscale boutique hotels Tauzia’s Préférence brand; and high-end business Harris Vertu Hotels.

In Indonesia, Ascott has 17 serviced residences and more than 3,000 units across Jakarta, Bali, Bandung, Karawang, Makassar, Surabaya and Yogyakarta.

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