Asia/Singapore Tuesday, 7th April 2026
Page 74

“Hush trips” challenge corporate duty of care amid bleisure rise

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When bleisure and hush trips are supported intentionally, it strengthens duty of care and allows for more comprehensive employee support
  • Rise of bleisure and hush trips blurs corporate duty of care
  • Companies are struggling to adapt to evolving traveller behaviours and compliance risks
  • Proactive solutions involve policy flexibility, transparency, and robust systems
When bleisure is intentionally supported, it strengthens duty of care and allows for more comprehensive employee support

The trend of bleisure continues to rise steadily, according to service providers, and Asian corporates are open to travellers mixing business with pleasure.

However, most are still “adapting to hush trips”, which refer to employees working remotely from a different city or country without disclosing or seeking approval.

Rebecca Malzacher, vice president, marketing H3S International, strategic projects, International SOS, said at the recent GBTA APAC Conference session Leisure & Hush Trips – Who Bears the Responsibility?, 64 per cent of participants believed hush trips were occurring within their organisations, yet only 73 per cent were familiar with the term.

“This disconnect highlights how quickly traveller behaviours are evolving and the urgency for organisations to ensure that their travel policies and support systems keep pace.

“As bleisure and hush trips become more common, the boundaries of responsibility are increasingly blurred, raising serious questions around an organisation’s duty of care, and its ability to support employees in unexpected situations.”

Industry grapples with new travel realities
A corporate travel manager in the pharmaceutical industry told TTGmice its leaders are watching the development, and he is now looking at what or what does not need to be put in place as “guardrails” if the organisation does not know where a traveller is and if he booked out of policy.

Another corporate travel manager in global retail product development, design, supply, manufacture and sales, while preferring to “say no entirely” to bleisure and hush trips, wants to explore extending travel insurance coverage from two days before and after to 10 days pre- and post-trip to address the “constant worry” and duty of care responsibilities.

Christine Connolley, BCD Travel, senior crisis programme manager, global crisis management, commented: “Globally, we’re seeing a steady rise in support for bleisure, particularly among companies that prioritise flexibility and give employees more control over how they manage time on the road.

“Tech is leading the charge, along with consulting, media, and professional services, industries where talent mobility and agile work models are already well established. These organisations view flexibility as a competitive advantage in today’s job market, a powerful tool for attracting and retaining talent, especially among younger employees.”

For traditional sectors like finance, legal, and manufacturing, Connolley pointed out they take “a more structured approach, often due to regulatory limitations and operational constraints”.

Although hush trips create compliance risks around tax, immigration and insurance, Connolley acknowledged flexible work has outpaced formal policy to support it.

“When the issue is addressed, it’s typically through HR or global mobility policies, not necessarily through a travel policy, as it touches broader compliance and oversight issues. Ideally, a cross-functional approach would include HR, legal, security and travel to help the company set expectations and manage the broader organisational risk,” she added.

Change in approach
BCD Travel has implemented a policy that allows employees to work remotely for up to 60 days per year from any of the 48 countries with an office location worldwide.

“It has helped us stay ahead of compliance while supporting flexibility and retention. More companies across APAC are beginning to take a closer look at how to manage these situations, building in flexibility where they can, but putting clearer structures in place to avoid compliance headaches.”

International SOS’ Malzacher observed a clear shift in corporate travel behaviour across the region, particularly among younger professionals who are more inclined to blend business with leisure, or take unapproved hush trips without informing their employers.

Travel patterns are also shifting. She continued: “With cost pressures and broader acceptance of remote work, companies are increasingly engaging in business travel to second-tier cities and non-traditional hubs, as operations become more decentralised. These destinations often carry less predictable risks, such as limited access to healthcare or variable infrastructure.”

As such, Malzacher advised companies to “foster a culture of transparency, where employees feel comfortable declaring leisure extensions without fear of penalty”. Building on this, organisations can then implement technology that maintains visibility and enables support throughout the entire trip, balancing employee privacy with duty of care responsibilities.

Malzacher concluded that success in today’s landscape hinges on investing in proactive education, effective systems, and a risk framework that supports employee autonomy while reinforcing corporate accountability.

New Zealand ramps up efforts for Asian business events

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Ryan: Asia is a growth market for New Zealand; photo by Adelaine Ng

Tourism New Zealand (TNZ) is stepping up its play for the Asian business events market, as it enters a rebuilding phase with increased government support.

A NZ$35 million (US$21.1 million) Tourism Growth Roadmap, announced at Meetings 2025 in Auckland, includes a second NZ$3 million injection into the Conference Assistance Programme, NZ$6 million to support South-east Asia and India, and NZ$13.5 million for China, shared with Australia and the US.

Ryan: Asia is a growth market for New Zealand; photo by Adelaine Ng

The new investments aim to rebuild capacity and re-energise international marketing efforts following a NZ$60 million cut in tourism funding in 2023, introduced as the country recalibrated with shifting priorities post-pandemic.

TNZ said the boost will allow it to “do more, go bigger and faster with our international marketing efforts” in key visitor markets.

Penelope Ryan, global manager for business events at TNZ, told TTGmice that in terms of government budget contribution, the new Roadmap restores just over half of the previous budget cut.

“It’s a really interesting phase where I would say we are still building back from Covid, and there are several factors still impacting our arrivals, like our air capacity. What I do know is that the appeal for New Zealand is the highest it has ever been,” she said.

She also acknowledged the need to intentionally shift perceptions around New Zealand’s remoteness for business events.

“Asia is one of our growth opportunity markets, and it is really about how we can be present there to build awareness of New Zealand, and the fact that we are easier to get to than people might think,” she said.

While there are no plans to increase in-market staff, the new funding will be directed toward driving activity through more touchpoints and attending different events in building New Zealand’s presence among key Asian decision-makers.

This includes participation at PCMA Business of Events in Singapore, and Destination Week in Goyang, South Korea.

Incentive travel continues to be a strategic focus, with efforts to balance high-value, short-lead bookings alongside longer-term association conferences. “We are looking at how to incorporate an incentive strategy as part of our associations activity as well,” said Ryan.

India is firmly on the radar, with growing enquiries prompting a specific incentive focus and plans for future direct air connections in the pipeline.

As of May, conference arrivals for FY25 were tracking at 75.6 per cent of pre-pandemic levels. Conversion performance exceeded targets by three percentage points to reach 63 per cent.

Conference delegates remain the country’s highest-yielding visitors, spending an average of NZ$379 per day, compared to the NZ$314 average for holidaymakers and NZ$203 for business travelers. Nearly 30 per cent of conference visitors travelled with family.

Looking ahead to FY26, Tourism New Zealand will focus on attracting more corporate and incentive arrivals from North America, Australia, and Asian markets, which also have a shorter lead time than conferences to generate year-round spending.

Glion Arena Kobe’s opening set to boost city’s MICE economy

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An aerial view of Glion Arena Kobe

Japanese venue operator One Bright Kobe has unveiled Glion Arena Kobe, a multipurpose indoor arena suitable for conferences, exhibitions, concerts and sporting events in the Kansai port city of Kobe.

Located in the revitalised waterfront area, Glion Arena Kobe can accommodate up to 10,000 people, with spaces featuring a high degree of adaptability for various event formats and a state-of-the-art AV system that includes one of Japan’s largest indoor high-definition LED screens.

An aerial view of Glion Arena Kobe

Describing the arena as “a major addition to the city’s MICE infrastructure”, Lance Ferguson, assistant manager at Kobe Convention Bureau, told TTGmice that the facility’s scale, modern amenities and flexible layout will enable the city “to attract a broader spectrum of business events, from product launches to innovation expos and high-profile corporate gatherings”.

Ferguson also anticipates potential in emerging event formats, noting that the arena “could become a highly attractive venue for international esports events”.

“The infrastructure is well-suited to large audiences and technology-driven productions, aligning well with Kobe’s growing appeal among younger, global audiences,” he explained.

Additionally, product launches and corporate events could host 2,000 to 5,000 pax, while stage events and esports tournaments could accommodate 5,000 to 7,000 pax.

Interest in using the venue for business events is expected to come from within Japan as well as Asia, Europe and North America. The South Korea, China and Taiwan markets are expected to perform particularly well following the launch of international flights connecting Kobe to these countries in April.

“By serving as a core facility for MICE, the Glion Arena aims to elevate Kobe’s recognition as a premier city for international conferences and exhibitions,” Ferguson opined.

Loy Joon How takes on mantle as TEA president

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The Tha Exhibition Association (TEA) has appointed Loy Joon How, general manager of IMPACT Exhibition Management Co. as its new president, effective June 2025.

Over the last two years, Loy served as vice president on TEA’s Executive Committee. He takes over from outgoing TEA president Panittha Buri from Bangkok International Trade and Exhibition Center.

Loy has over 40 years of professional experience in the exhibition industry, of which 18 years are in Thailand with IMPACT.

Sri Lanka targets Indian MICE market with upcoming roadshows

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This initiative aims to strengthen Sri Lanka’s tourism presence in India, a key source market; Colombo pictured

The Sri Lanka Convention Bureau (SLCB), in partnership with the Sri Lanka Deputy High Commission in Chennai, will be organising two MICE Roadshows in Hyderabad and Bengaluru next week.

The first roadshow is scheduled for July 1, 2025, at the Taj Krishna Hotel in Hyderabad, while the second will take place on July 3, 2025, at the Taj West End in Bengaluru.

This initiative aims to strengthen Sri Lanka’s tourism presence in India, a key source market; Colombo pictured

A 20-member delegation of Sri Lankan tour operators and hoteliers will participate in the roadshows, showcasing the country’s business events and tourism offerings to event planners, tour operators, corporate leaders, trade associations, and Indian travel industry stakeholders.

There will be B2B engagements, evening networking sessions, as well as a performance from a Sri Lankan cultural troupe.

Malkanthi Welikala, manager – marketing, SLCB, added that the roadshows will also “build momentum for the 5th Edition of the Sri Lanka MICE Expo”. Happening from September 22–26, 2025, in Colombo, the show is expecting to welcome over 100 international buyers.

India remains Sri Lanka’s top source market, contributing 20 per cent of total tourist arrivals. From January 1 to May 31, 2025, Sri Lanka welcomed over one million, with 204,060 from India. Sri Lanka’s tourism earnings have exceeded US$1.5 billion in 1H2025.

Sri Lankan Airlines operates 90 weekly flights connecting Sri Lanka with nine Indian cities. IndiGo and Air India also offer daily flights to Hyderabad and Bengaluru.

Cvent rolls out general availability of Cvent Essentials

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A screenshot from the Cvent Essentials website

Cvent has announced that Cvent Essentials – a new product designed for managing high-volume, simple in-person events – is now available to all Cvent customers.

Cvent Essentials simplifies the planning and execution of frequent, smaller gatherings like field marketing activations, internal meetings, client trainings, and networking experiences. It aims to provide a solution without the complexity or cost of traditional event management tools. The product helps event professionals set clear guidelines and templates, enabling anyone within their organisation to plan and execute smaller events with minimal oversight.

A screenshot from the Cvent Essentials website

The tool emerged from a rigorous beta programme involving hundreds of users across various industries.

Key capabilities of Cvent Essentials enables users to launch on-brand events in minutes using approved templates; offer streamlined registration and onsite experience through single-page online registration and check-in via the Cvent OnArrival app; and providing attendance data.

The solution includes built-in engagement tools like live polling, Q&A, and post-event surveys. For data management, it provides real-time data and integrations with platforms like Salesforce and HubSpot for timely data capture and ROI tracking.

The product also facilitates empowered, distributed teams with unlimited Essentials-only users, allowing business units to self-manage events within admin-defined guardrails. A powerful templating system ensures centralised governance over data collection, privacy, security, and event design.

This launch comes as industry data indicates 58 per cent of organisations plan to increase their volume of small, in-person events in 2025–2026.

Malaysia to host major women’s trade and investment expo this November

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MITEC (pictured) is the strategic venue partner

Malaysia’s largest women-focused trade and investment exposition, WE2025: Future in Motion, will take place at the Malaysia International Trade and Exhibition Centre (MITEC) from November 25-27.

Under the theme Women in Trade. Investment. Leadership., WE2025 aims to unlock RM100 million (US$23.5 million) in potential trade and investment and convene over 10,000 visitors, 1,000 conference delegates and 500 exhibition booths.

MITEC (pictured) is the strategic venue partner

Timed to coincide with Malaysia’s ASEAN Chairmanship, WE2025 also serves as a timely platform for regional cooperation, aligning with the National Women’s Policy 2025, and the Malaysian government’s vision of shared prosperity and inclusive progress.

The conference multi-format design integrates four core components – a leadership conference, trade exposition, business matchups, and curated knowledge sessions and mentorship forums.

A hallmark of the event is the dedicated marketplace for micro and small enterprises, particularly from underserved and emerging communities. This segment ensures that WE2025 is both top-level and grassroots in its reach and relevance.

The event is organised by Qube Integrated Malaysia in collaboration with the Ministry of Women, Family and Community Development, and supported by the Ministry of Investment, Trade and Industry, Ministry of Economy, Malaysia External Trade Development Corporation and Department of Women Development.

Jennifer Cronin joins The Star Gold Coast as interim CEO

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Australian casino group The Star Entertainment Group has appointed Jennifer Cronin as interim CEO of The Star Gold Coast, subject to regulatory approvals.

Starting on July 1, 2025, Cronin has agreed to assume the leadership of The Star Gold Coast for up to 12 months, while the company continues its search for a permanent CEO. She has also been appointed director of The Star Gold Coast.

The Gold Coast local was previously president and CEO of Wharf Hotels, Marco Polo Hotels and Niccolo Hotels in Hong Kong. Her extensive experience also includes working at Hyatt Regency Sanctuary Cove, Hololiday Inn Hope Island and at The Kooralbyn Hotel Resort on the Gold Coast before she pursued an international career working for global brands in Singapore and Thailand.

Amrit Mukhopadhyay moves to Ecko Hotels & Resorts

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Ecko Hotels & Resorts has appointed Amrit Mukhopadhyay as area general manager.

Amrit has over 18 years of extensive expertise in the hospitality sector, and has held key leadership positions such as head of department and hotel manager (unit head) at hospitality businesses including The Fern, Royal Orchid, and Clarks Inn.

Australia’s business events status shines with largest ever incentive group

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Delegates enjoyed the best of what Melbourne and regional Victoria had to offer from food to culture

Brought to you by Business Events Australia

Delegates enjoyed the best of what Melbourne and regional Victoria had to offer from food to culture; photo by Tourism Australia

Direct selling company Amway China’s 30th Anniversary Leadership Seminar in April 2025 was an event of unprecedented scale and impact that solidified Melbourne/Narrm’s reputation as a world-renowned business events destination. 

Melbourne Convention Bureau, together with the support of Tourism Australia’s Bid Fund Program, successfully secured the event following a competitive international bidding process, resulting in a win that not only highlighted Melbourne/Narrm’s global appeal, but also brought significant benefits to the local visitor economy.

Welcoming a staggering 16,000 delegates across six separate waves, this landmark event was the largest incentive group ever to visit Australia.

Over the course of the month-long incentive event, delegates immersed themselves in a dynamic programme of business sessions, world-class hospitality, unique cultural experiences, and regional exploration – all of which showcased the depth and diversity of what Melbourne and greater Victoria have to offer.

“Melbourne was the perfect destination for this landmark event for Amway China and our delegates have had a fantastic time exploring this wonderful city and state,” said Carl Wen, director of Special Events, Amway China.

A region-wide celebration of business and culture

The Melbourne Showgrounds served as the central hub for daytime business seminars and nightly gala dinners, showcasing its versatility as one of the city’s premier indoor-outdoor event venues. 

Each wave of 2,000 to 3,000 delegates took part in high-energy networking sessions by day, then returned to the Showgrounds in the evening for gala events featuring live entertainment and exquisite catering showcasing the best of Victorian produce.

The accommodation and hospitality elements were equally impressive, with eight of Melbourne’s leading hotels – including the Grand Hyatt Melbourne, Pullman on the Park, Sofitel Melbourne on Collins, and Pan Pacific Melbourne – accommodating delegates and generating 32,000 room nights. Melbourne / Narrm’s famed dining scene was on full display, with 66 restaurants across the city and regions taking delegates on a culinary journey through Victoria’s diverse flavours.

Delegates visited the renowned National Gallery of Victoria as part of their programme; photo by Amway

Beyond the boardrooms and ballrooms, Amway China delegates got a taste of the city’s rich culture and creative energy by exploring iconic attractions such as Melbourne Skydeck, Hosier Lane (where local artists created Amway-themed street art), Queen Victoria Market, and the National Gallery of Victoria.

However, it was the regional experiences that truly elevated the incentive programme, with thousands of delegates venturing beyond the city to discover Victoria’s breathtaking landscapes and regional treasures. Highlights included: wildlife encounters, including the famous penguin parade, on Phillip Island; wine tasting and food pairing in the Yarra Valley; helicopter tours to the Twelve Apostles on the Great Ocean Road, and immersive historical experiences at Sovereign Hill in Ballarat.

The VIP experience was a particular standout, with select guests enjoying a flight over the Yarra Valley in an Amway China branded hot air balloon – an unforgettable way to mark Amway’s milestone anniversary.

“Hosting an incentive of such scale was a key opportunity for us to showcase Australia’s world-class event capabilities and what truly sets us apart – our diversity of destinations, exclusive experiences in beautiful natural settings, and our friendly welcoming people,” Robin Mack, Tourism Australia Executive General Manager for Global Markets & Business Events.

A benchmark for future events

Amway’s 30th anniversary brought the largest gathering of delegates to Melbourne/Narrm; photo by Amway

Melbourne/Narrm’s seamless delivery of this monumental incentive programme demonstrated the city’s capability and creativity in delivering high-calibre international events, cementing its reputation as a leading destination for large-scale business events.

The Amway China Leadership Seminar delivered an estimated A$100 million (approximately US$64.8) in economic impact for Victoria and involved over 80 local businesses, directly boosting the tourism, hospitality, and event industries. 

The event wasn’t just the largest incentive programme in Australian history – it was a testament to what’s possible when collaboration, culture, and innovation come together. It leaves behind not only economic value but a lasting legacy of connection, inspiration, and opportunity.

“It has been incredible to witness the phenomenal impact of the Amway China incentive programme. It is a testament to Melbourne’s ability to host large-scale, bespoke events that showcase the best that our city and state have to offer,” Julia Swanson, Melbourne Convention Bureau chief executive.

Want more inspiration? Contact Business Events Australia today:
Edward Kwek
Senior business events manager, South East Asia
ekwek@tourism.australia.com.

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