Asia/Singapore Monday, 13th April 2026
Page 80

Malaysia and Kuala Lumpur rise in ICCA rankings

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Kuala Lumpur (pictured) moves up six spots to Top 30 in ICCA World City Rankings

Malaysia and Kuala Lumpur continue their upward trajectory in the ICCA (International Convention & Conference Association) 2024 Country & City Rankings report, strengthening their profiles as business events destinations in the global marketplace.

Malaysia hosted 129 international association meetings, moving two places up to 31st in the global country rankings and placing ninth in the Asia Pacific region. Kuala Lumpur showed strong improvement, jumping six spots to 26th in the World City Rankings, with the Kuala Lumpur Convention Centre (the Centre) among the venues that accommodated some of the city’s 78 international association meetings that year.

Kuala Lumpur (pictured) moves up six spots to Top 30 in ICCA World City Rankings

“Malaysia and Kuala Lumpur’s growing reputation reflects their compelling value proposition,” said the Centre’s general manager John Burke. “With KLIA served by 79 airlines and visa-free access for 175 countries, Malaysia provides the great connectivity that global business events demand. On top of that, we have a mature supply chain aligned with global standards, wide English proficiency and a favourable exchange rate. Combined with its rich cultural heritage and natural assets, Malaysia is a competitive choice.”

To promote the global profile of both Malaysia and Kuala Lumpur, the Centre maintains a strong partnership with the Malaysia Convention & Exhibition Bureau (MyCEB) – an agency under the Ministry of Tourism, Arts and Culture – regularly collaborating at international tradeshows to attract business events to the country.

Bruke also noted that as global emphasis on ESG escalates, sustainable growth will be key to ensuring the success of Malaysia, Kuala Lumpur, and the Centre in the business events sector. He stressed the importance of industry efforts in positioning Malaysia as a sustainable business events destination.

“At the Centre, we are fully committed to setting a global benchmark in environmental responsibility and sustainability. In 2024, we achieved 100% food waste circularity through composting and strengthened our emissions reduction strategy by adopting green power via the Green Electricity Tariff (GET). We are targeting a 25 per cent reduction in Scope 1 and 2 emissions, guided by our Net Zero Carbon Events goals. We are also on our way to ISO 20121 certification in Sustainable Event Management,” he said.

By 2030, business events are projected to contribute RM42.12 billion (U$9.9 billion) to Malaysia’s national economy.

IT&CM Asia & CTW Asia-Pacific 2025 returns to Bangkok

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IT&CM Asia and CTW Asia-Pacific 2025 is set to return to Bangkok, Thailand, from September 23-25, 2025 promising an amplified focus on delivering cutting-edge thought leadership, fostering inclusive travel experiences, and providing educational content for the business events and corporate travel sectors.

Day One will kick off with a focus on education and skill-building, supported by leading global associations such as the Global MICE Collaborative (IAEE, MPI, SITE), ICCA, and GBTA.

IT&CM Asia 2024

Delegates can pre-register for the MICE Fundamentals: Conferences, Exhibitions & Incentive Events certification course by the Global MICE Collaborative.

“The Global MICE Collaborative is thrilled to be the educational partner with TTG Events for IT&CM Asia and CTW APAC 2025,” shared Annette Gregg, CEO of SITE. “This certification builds a strong foundation for professionals in emerging MICE markets.”

In addition, ICCA will lead a Sustainable Gastronomy in MICE activity that explores the wonders of gastronomy through the lens of sustainability and innovation. Delegates will take part in interactive experiences that encourage knowledge sharing and promote responsible practices within the business events landscape.

Powered by GBTA, CTW Asia-Pacific will facilitate discussion on the topic of business travel and its future resilience, with a focus on sustainability, policy, and traveller well-being.

The conference agenda will also include an opening keynote that discusses mindfulness and delegate experience design in business events and corporate travel; five-minute roundtable engagement for buyers and exhibitors; and a roundtable session that explores how food is a wellness driver.

Hosted buyers and media will also be able to experience business events destinations beyond Bangkok, where the 3D2N post-show experiences will offer tours to Phitsanulok – Sukhothai, Krabi, or Khon Kaen.

Better Stands’ reusable stands framework opens to global industry

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Better Stands will enable all stakeholders in the events industry to better understand the measurable benefits they will bring

Better Stands, a new framework designed to champion sustainability in the global events industry, is now accessible worldwide.

This means event organisers, service providers, venues, and associations across the globe can adopt its principles to foster a more environmentally conscious approach to event infrastructure.

Better Stands will enable all stakeholders in the events industry to better understand the measurable benefits they will bring

The initiative specifically promotes and celebrates the shift from single-use to reusable exhibition stands, encouraging best practices that not only enhance sustainability, but also drive cost savings and greater efficiency.

Better Stands operates by providing a consistent framework to measure the reusability of event stands, setting classification criteria according to how much of a stand or booth is reusable or recyclable. Stands can achieve Bronze, Silver or Gold Better Stands level, recognising and celebrating the work and commitment of exhibitors and stand contractors to sustainability.

This status can be achieved either through a Pre-Certification process, where contractors gain recognition for their reusable build methods ahead of the event, or via onsite assessments conducted by trained assessors during the event itself. More than 50,000 stands have so far been assessed under the Better Stands criteria in the development stage of the initiative.

Better Stands is stewarded by a Steering Committee of 13 organisations, representing organisers, service contractors, assessors, venues and associations who have trialled the initiative. It is supported by the International Federation of Exhibition & Event Services, and hosted by Net Zero Carbon Events.

The concept for Better Stands was created by Informa and has been piloted by a group of organisers since 2023. This pilot was extended to a group of service providers, assessors and others in 2024. To date, Better Stands has been successfully implemented at over 400 events in more than 37 countries.

Qantas Group sheds Jetstar Asia in strategic restructure

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Jetstar Asia operations out of Singapore will cease by July 31

Intra-Asia airline, Jetstar Asia, will cease operations on July 31, as parent Qantas Group embarks on a strategic restructure to support its historic fleet renewal programme and strengthen its core businesses in Australia and New Zealand.

In a press statement issued early this morning, Qantas Group said the closure of Jetstar Asia would enable the group to recycle up to A$500 million (US$326.4 million) in capital, supporting its historic fleet renewal programme.

Jetstar Asia operations out of Singapore will cease by July 31

The move will allow 13 Jetstar Asia Airbus A320 aircraft to be progressively redeployed to Australia and New Zealand, bringing about more low fares and more local jobs.

Sixteen intra-Asia routes operating out of Singapore will be impacted by the closure of Jetstar Asia, while services operated by Jetstar Airways and Jetstar Japan into Asia will not be affected. All of Jetstar Airways international services in and out of Australia also remain unchanged.

Qantas Group noted that Jetstar Asia has faced growing challenges in recent years. Despite delivering exceptional customer service and operational reliability, Jetstar Asia has been impacted by rising supplier costs, high airport fees, and intensified competition in the region. This has fundamentally challenged the low-cost airline’s ability to deliver returns comparable to the stronger performing core markets in the group.

The airline is expected to post a A$35 million underlying EBIT loss this financial year, prior to the closure decision.

In the lead up to the July 31 closure, the airline will operate on a progressively reduced schedule. Customers with existing bookings on cancelled flights will be offered full refunds and the group will look to accommodate customers onto other airlines where possible.

All affected Jetstar Asia employees will be provided redundancy benefits as well as employment support services. Qantas is also actively working to find job opportunities across the group and with other airlines in the region.

ICC Sydney gears up for a busy 2025 exhibition schedule

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A busy day at ICC Sydney; photo by Guy Wilkinson

The International Convention Centre Sydney (ICC Sydney), managed by ASM Global, is set to host a lineup of 63 exhibitions in 2025, anticipating more than 618,000 visitors.

Adam Mather-Brown, ICC Sydney’s CEO, highlighted the “impact exhibitions have in driving economic and social benefits in the local economy”.

A busy day at ICC Sydney; photo by Guy Wilkinson

“… What’s especially exciting is the rise of entertainment-centric, interactive, and culturally rich exhibitions such as those inspired by technology, gaming, and pop culture which are capturing the imagination of younger audiences. These vibrant, immersive experiences highlight the growing influence of the creative industries and underscore the importance of connecting with all generations through innovative, genre-spanning formats,” Mather-Brown said.

ICC Sydney’s 2025 schedule includes a range of prominent events such as EDUtech, Australia’s largest conference and exhibition for educators and EdTech providers; the Good Food & Wine Show (June 20-22, 2025), where 25,000 consumers are expected to attend.

The Hair Festival in June will embody the ‘festivalisation of events” trend, aiming to engage a business audience with a bold, creative, and fun experience for over 8,000 attendees.

Then in August, the co-located Integrate and Security Exhibition & Conference will serve as a crucial meeting point for 8,000 trade professionals in the security, audio visual, and integrated solutions industries.

Other new exhibitions ICC Sydney has added to its portfolio include The Luxury Travel & Cruise Event (February 2025); OZTEK ADX Australia (March 2025); SmallBiz Week (August 2025); Light Commercial Motor Show (August 2025); and The Business Show Sydney (November 2025).

Radisson Blu Plaza Hotel, Bangkok names new GM

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Radisson Blu Plaza Hotel, Bangkok has appointed Björn-Henning Buth as the hotel’s new general manager, who will spearhead the hotel’s continued drive for excellence in the heart of Bangkok and introducing fresh perspectives that enhance guest satisfaction and business growth.

He brings over 20 years of leadership experience across Thailand, the Philippines, Indonesia, and China, including 15 years as a general manager within Radisson Hotel Group.

Data is key for identifying cost savings and understanding programme gaps: BCD Travel

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BCD Travel’s latest travel buyer report highlights the importance of leveraging travel data to meet programme priorities

A new global survey by BCD Travel reveals that leveraging data is paramount for travel buyers in developing their programmes, particularly for boosting supplier negotiations, improving policy compliance, and optimising travel spend.

The survey polled 197 travel buyers from various top industries including manufacturing, life sciences, and financial services. The majority of respondents work for large corporations with over 10,000 employees, with 48% holding global responsibilities and 41% reporting directly to procurement departments.

BCD Travel’s latest travel buyer report highlights the importance of leveraging travel data to meet programme priorities

When it comes to programme priorities, travel buyers list savings and cost control (94%) as extremely or very important. Policy compliance (90%) and duty of care (86%) followed. Data analytics and business intelligence were also highly rated: 82% consider this extremely or very important.

The top two data-related priorities include enhancing collaboration with TMCs and travel suppliers around data collection and analysis (48%) and improving data quality (47%). This is followed by consolidating data from different sources (44%), enhancing data analysis (42%), acting on insights (36%), and streamlining data collection (33%).

Indeed, data adds value to travel programmes, albeit in different ways. Travel data brings particular value when it comes to negotiating with vendors (65%), improving compliance (59%) and optimising spend (57%).

Collecting data for data’s sake is not the goal. Rather, understanding the story that data reveals, and turning it into actionable insights, is.

Half of the participants struggle with using data proactively versus reactively. This is a significant opportunity for improvement since data can reveal areas for cost savings, traveller behaviour trends, and out of policy bookings.

Further highlights of the report include:

Most travel buyers regularly dedicate time to working with travel data. Whereas 74% of respondents have the skills and experience needed to interact with data, 56% prefer to leave working with data to professionals.

Although 60% regularly check their dashboards and analyse new data, 40% interact with travel data only when absolutely needed. Lack of time (44%) was the main reason for infrequent interaction with data.

TMCs are a major source of travel data for most travel buyers (89%). Respondents report payment and expense solutions (69%) and online booking tools (66%) as their top external data sources. Two in 10 use external data aggregators or consultants.

Only one out of 10 use AI to collect, analyse and report travel data. The main reason for employing AI is to save time.

Travel buyers consider real-time analytics that allows spotting trends (64%) as the most valuable feature of data analytic tools, followed by built-in dashboards (57%).

Maharashtra establishes India’s first state-led convention bureau

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The Maharashtra Convention Bureau was launched at IMEX Frankfurt

The Maharashtra Government’s Department of Tourism has formed the Maharashtra Convention Bureau (MCB), India’s first state-led initiative focused on cementing the state’s position as a compelling destination for global conventions, exhibitions, and business events.

Based out of Mumbai, MCB will serve as a catalyst to attract and facilitate international events, building upon the state’s global reputation as a business and tourism hotspot. This initiative reflects the key focus of the Maharashtra Tourism Policy 2024, highlighting the growing importance of business events tourism, and aims to accelerate the growing visitor economy across the state.

The Maharashtra Convention Bureau was launched at IMEX Frankfurt

“The establishment of the MCB marks a transformative moment for our state’s economic and cultural landscape. Maharashtra has long been a leader in industry, education, and innovation – and with this new bureau, we are unlocking the full potential of the business events industry to amplify that leadership on a global stage. Through strategic investment in MICE, we are creating a powerful platform for innovation, collaboration, and intellectual exchange.”

“This initiative will serve as a catalyst across key sectors – from tourism and hospitality to higher education, manufacturing, and infrastructure. It will attract global thinkers, investors, and changemakers to Maharashtra, generating new opportunities for our youth, our entrepreneurs, and our communities…, “ said Shri Indranil Naik, minister of state for tourism, industries, public works, higher & technical education, tribal Development, soil & water conservation, Government of Maharashtra.

MCB will work closely with international event organisers, offering administrative assistance, and providing resources to ensure the success and impact of events. Additionally, MCB will collaborate with key stakeholders, including hotels, venues, and service providers to ease the planning process and enhance the overall experience.

Mumbai has already hosted global events like the 21st World Congress of Accountants 2022, The G20 Sessions 2023, the 141st International Olympic Committee Session 2023, and the Miss World Grand Finale 2024 at the Jio World Convention Centre.

Moving forward, Mumbai has successfully secured future conventions such as the International Baccalaureate Congress (2026), ICANN (Internet Corporation for Assigned Names and Numbers) Annual Conference, International Olympiad on Astronomy & Astrophysics (2025), Asian Seed Congress (2025), and the UIA International Forum of Architects (2027), all of which will be hosted at the Jio World Convention Centre.

Mumbai, which also contributes close to 15 per cent of the country’s GDP, also recently bid for the prestigious International Astronautical Congress in 2028.

Medical-related conventions and association meetings key to Bali Beach Convention Center’s growth

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Bali Beach Convention Center

Driven by the Indonesian government’s strategic development of the 42-hectare Sanur Special Economic Zone, the 3,750m2 Bali Beach Convention Center is actively pursuing medical-related conventions and association meetings.

“The main target of the zone is focused on getting Indonesians to stay in Indonesia for medical services they usually go to Malaysia, Singapore, Thailand or South Korea for,” Ed Brea, general manager of The Meru Sanur and Bali Beach Hotel, which includes management of the Bali Beach Convention Center, told TTGmice.

Bali Beach Convention Center

A natural evolution of that is enticing medical conferences and associations to hold their business events in Bali.

“I was at IMEX Frankfurt 2025 to promote medical conferencing. We have four medical conferences booked this year, and have received interest from other European companies that want to come for their incentives, association meetings, and research purposes. For example, I have an Italian incentive group that is interested to do a buyout of the property next year,” Brea shared.

A reasonably-sized group that can “plug and play into any one of our spaces” is 400 to 500, according to Brea. But given that Bali Beach Convention Center can hold up to 4,000 theatre-style or 2,000 banquet-style, he works with other hotels in the area to host overflows.

The Meru Sanur and Bali Beach Hotel offers 184 and 273 rooms respectively, alongside a spa, two swimming pools, and four F&B venues (another two will open by end-2025). Aside from hotel facilities, the Sanur Special Economic Zone is also home to the 250-bed Bali International Hospital, which Brea noted is “the first time that foreign doctors have been allowed to practice in Indonesia”.

There are also plans to build another four-star, 450-room business hotel. Twelve clinics – offering different types of treatments from stem cells to aesthetics – are also slated to open by end-2026.

Since its opening in May 2024, Bali Beach Convention Center has hosted around 250 business events across a range of sectors.

Brea added: “We have also created events, such as Beautyverse, a beauty and wellness event; and Eco Tourism Week, a B2B exhibition of sustainable solutions tailored for the hospitality sector. We are also organising a food-related event, where we are bringing about 12 Michelin chefs to Bali. (Even though some of these created events are leisure-focused), it is about supporting tourism here, and building awareness of our convention facilities.”

When asked if he has seen a reduction in government meetings, Brea shared that although such events have been cut back by about “50 per cent”, there has been some reengagement lately, with several enquiries “trickling in”.

Currently, Bali Beach Convention Center’s top market are corporate events out of Jakarta, with Australia a close second. In fact, one of the medical conferences on this year’s events calendar is from Australia.

“At the end of last year, we started looking towards Singapore in particular to augment our government business and domestic events. We are also looking towards attracting corporate events from Taiwan, China, and South Korea,” said Brea.

Overall, Brea remains optimistic and confident in the venue’s ability to attract more business events moving forward.

“These days, people look for something more than just a venue. Bali has always attracted people because of its cultural and spiritual side, while continuing to be a value-for-money destination for business events. So for us as a venue, we need to continue building our network with PCOs and DMCs outside of the country.”

GBTA APAC Committee bolsters ranks to tackle region’s gaps in meetings and events strategy

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From left: Amex Global Business Travel’s Kaori Pereyra-Lago; MSD International’s Adeline Kang; and Cvent’s Navodit Srivastava

The 10-member GBTA APAC Meetings & Events Committee, formed in February, will be adding three more members in the coming weeks to achieve a 50-50 buyer/seller mix to better develop strategic meetings management (SMM) programmes and encourage higher adoption in the region.

While SMM is not new, committee chair Brenda Quek said Asia-Pacific is “not as mature” compared to other regions, citing differing organisational structures and where there is no one-size-fits-all.

From left: Amex Global Business Travel’s Kaori Pereyra-Lago; MSD International’s Adeline Kang; and Cvent’s Navodit Srivastava

Quek, EY global meetings and events services lead and APAC travel lead, added corporate structures may often have different travel programme and meetings and events strategies and non-aligned interests.

As managed travel and meetings and events programmes differ, corporate travel managers need “to know the meetings and events process”.

She continued: “They may struggle a bit if the meeting objective is not aligned and it is also dependent on where meetings and events sits in the corporate structure.

“While TMCs can offer venue sourcing, the event planner needs an end-to-end plan where the buyer is looking to drive efficiency, increase audience engagement and offer stakeholder ROI.”

At the recent GBTA APAC Conference Revolutionising SMM with Event Technology education session, presented by the APAC committee, 81 per cent of attendees polled would consider a meetings and events strategy.

“The education journey is important,” Quek commented. “There was unanimous consensus the region is not as mature, and the committee’s goal is to create small learning modules like podcasts and webinars based on topics suggested.”

According to session feedback, meetings and events is more complex compared to managed travel where supporting local service providers, women, LGBTQ communities, and impact reporting are some desired corporate outcomes.

Consolidation with proper thinking for a framework and cost is important, was suggested.

Another observation was the situation of Internal meetings teams managing events remaining largely unchanged from a decade ago, and there needs to be a move towards working with agencies and providers of end-to-end sourcing.

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