Asia/Singapore Tuesday, 28th April 2026
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Hilton inspires sustainable, healthy choices for events

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Brought to you by Hilton

Hilton rolls out Meet with Purpose, a programme designed to make it easier for meeting professionals to reduce waste and incorporate wellness into meetings and events.

To cater to the increasing demand for meetings with eco-friendly and sustainable elements, such as organic food and environmentally friendly amenities, Hilton has launched Meet with Purpose in Southeast Asia.

This programme gives meeting professionals sustainable choices to incorporate into events that can align with many customers’ corporate responsibility goals. Inspired by Hilton’s own corporate responsibility strategy, Travel with Purpose, the concept focuses on the following pillars:

Mindful Eating offers an F&B experience that supports a balanced diet and includes local and seasonal ingredients, in line with today’s dietary trends, and where possible the ingredients is sourced locally, sustainably and responsibly. By sourcing locally, the hotels demonstrate their support for local businesses and minimise food miles.


Mindful Meeting inspires meeting professionals to host more sustainable events by considering practices that are less resource-intensive. The solutions range from making smart use of innovation and technology to save paper and trees to turning off climate control when a meeting room is not in use.


Mindful Being is about offering the delegates an experience that maintains high energy levels, boosts their well-being, and drives productivity. This includes fitness sessions and access to spa facilities.

 

First launched in the US in 2015, the programme has since offered meetings and events planners increased opportunities for more productive, memorable and meaningful meetings.

Presence in South-east Asia

With Hilton offering more than 30 hotels and resorts across nine countries in South-east Asia, there is always a city, a beach and a setting that hold the promise of an unforgettable meeting or event.Choose from vibrant cities like Kuala Lumpur, Singapore and Jakarta to resort locations in Bali or Phuket, where the dedicated and experienced team at Hilton can help you plan any type of event, from sales meetings, conferences and trade shows.

Choose from vibrant cities like Kuala Lumpur, Singapore and Jakarta to resort locations in Bali or Phuket, where the dedicated and experienced team at Hilton can help you plan any type of event, from sales meetings, conferences and trade shows.

Limited offer awaits

Make your next event extra rewarding and get more from the Hilton Honors Event Planner program.

For a limited time, get 3 Hilton Honors Bonus Points for every eligible US$1 spent on meetings and events with Hilton in Southeast Asia booked now through March 31, 2018 and completed by December 31, 2018.

To learn more and view the list of participating hotels, visit HiltonHonors.com/SEA3XRewards today.

All aboard the Sapphire Princess!

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Princess Cruises and TTGmice got together on January 24 to throw a party for Singapore-based business event planners on board the exquisite Sapphire Princess. Guests got to experience what the luxury ship can do for private event groups, from plush accommodation and round-the-world dining experiences to spectacular entertainment and memorable venues.

HKTDC Marketplace App makes its official debut

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The Hong Kong Trade Development Council (HKTDC), which organises some 30 tradeshows annually, rolled out phase one of three of its Marketplace App at four consumer fairs earlier in January, following a soft-launch in November last year.

HKTDC’s assistant executive director, Sophia Chong, who hosted a networking lunch in Singapore this week, told members of Singapore’s trade associations, the e-Badge feature, which was well-received, will be gradually introduced to most of its trade fairs this year.

Information regarding HKTDC fairs, such as event schedule and list of exhibitors can be found on the app

Apart from the e-Badge, the HKTDC Marketplace App also features HKTDC product magazines and supplements, the HKTDC Online Marketplace and hktdc.com Small Orders.

HKTDC has also enhanced its trade fair websites and launched a new year-round Exhibitions Online platform, which will go live later this year to enable online-to-offline connectivity between suppliers and buyers worldwide.

Chong said: “In 2017, the HKTDC fairs attracted more than 39,000 exhibitors from over 90 countries and regions, and more than 740,000 buyers from 200 countries and regions.”

With meeting space limited to around 60,000m2 at the Hong Kong Convention and Exhibition Centre in Wan Chai and another 40,000m2 at Asia World Expo in Chek Lap Kok near the airport, Chong said HKTDC was not competing with mainland China for mega-size events.

She said the trade fair industry is in the midst of transformation and the HKTDC is leveraging on trends where buyers are buying less in quantity but more frequently by developing an “audit platform for startups and SMEs in certain industries which can buy anywhere between one and five, and up to 1,000 items.

“By mobilising the HKTDC’s different department and overseas offices, we can offer services for a better experience for buyers and sellers.

Chong added: “Phases two and three of the HKTDC Marketplace App will be rolled out over the next 24 months. A (product) showroom is under development and we are now looking into the intellectual property rights, password protection and advertising opportunities on the platform.”

Tradeshows will not disappear even with the technology innovations, Chong opined, because buyers and sellers need to build business trust over the years with face-to-face contact.

PACEOS lures fresh, young minds with training

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The Philippine Association of Convention/Exhibition Organizers and Suppliers (PACEOS) has lined up several training programmes aimed at attracting millennials to join the business events industry.

The PACEOS’ Philippine MICE Academy, in tandem with the Department of Tourism and local government units, is currently organising training nationwide. The unit is currently finalising plans for its first offering this year, an Event Design Course, in addition to other certification courses on event management, strategic planning and the like.

These programmes will be targeted at nurturing the next generation of MICE professionals

“We would like to develop the second generation of young MICE professionals. Many schools recognise MICE and there are lots of graduates but they have a different mindset now. They get bored easily, turnover is fast. They don’t stay long in the job unlike in our generation,” noted PACEOS’ trustee Marisa Nallana.

Nallana added that PACEOS will also launch the Youth MICE Challenge this year for universities and their students. The winning groups will be then compete in AFECA’s (Asian Federation of Exhibition & Convention Associations) Asia MICE Youth Challenge, an international challenge for all students majoring in MICE or business events, business management, hospitality and tourism-related fields.

“We would rather train them fresh. Young people usually stay in their job for two years or less, then they leave. Their approach is different. You have to tell them the end goal so they would think along that line, unlike previously when we already knew what the end goal was,” pointed out Nallana, who is also AFECA’s secretary-general.

She added that AFECA is also working towards introducing the business events sector to millennials, and hoping to entice them to have long-term career in the industry.

IMPACT confident of reaching revenue target

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IMPACT Exhibition and Convention Center is confident of reaching its revenue target of 2.7 billion baht (US$86.1 million) by March 2018 this year, thanks to the uptick in customers holding events at the Bangkok venue.

During 4Q2017, IMPACT hosted a total of 164 events, up 55 per cent year-on-year increase, 20 per cent more than the growth seen last year.

The IMPACT Arena in the Muang Thong Thani district is the largest events venue in Bangkok

Paul Kanjanapas, managing director of IMPACT Exhibition and Convention Center, said that the upsurge in clients’ catering service requirements escalated rapidly due to the increasing demand for parties in companies and individuals, particularly from November 2017 to February 2018.

IMPACT Catering is capable of hosting multiple catered events of any size, and is the first MICE operator in Thailand to acquire the ISO 22000 certification for food safety management.

Refurbished Plaza Premium Lounge at Abu Dhabi International Airport opens

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Abu Dhabi International Airport has unveiled its revamped Plaza Premium Lounge – Al Dhabi in Terminal 1, adjacent to Aerotel Abu Dhabi.

Open 24/7, the refurbished lounge now features a family space, all-day dining room, prayer room, workstation area, four shower areas, and massage rooms. Seating capacity has also been increased by 47 per cent, and can now accommodate about 300 people.

The new lounge will be able to accommodate more passengers comfortably

Aside from TV shows, magazines and newspapers, there will also be a hot buffet available throughout the day.

Song Hoi-see, founder and CEO of Plaza Premium Group, the operator of Plaza Premium Lounge – Al Dhabi, said: “We are re-shaping what customers can expect from international travel in Abu Dhabi. Travellers can now experience a holistic approach to passengers’ wellbeing off the aircraft by indulging in reimagined spaces that provide maximum comfort in affordable luxury.”

Travellers flying first or business class with any airline are eligible for lounge access. Other passengers can access Plaza Premium Lounge – Al Dhabi for rates starting at AED 200 (US$54) per person for two hours and AED 350 per person for five hours. Children aged 2 to 11 will enjoy a 30 per cent discount.

Photo of the day: Penang goes deep into India

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The Penang Convention & Exhibition Bureau (PCEB) has concluded its first ever Penang Sales Mission to India, an intense roadshow that took 17 Penang business events partners to Kolkata, New Delhi, Mumbai and Bengaluru from January 17 to 24.

According to PCEB’s CEO Ashwin Gunasekeran (centre), India is one of the top five markets for business events coming into Penang.

Beyond Asia: Royal Museums of Fine Arts of Belgium, MilanoCard, and more

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New auditorium in one of Belgium’s largest museum complexes
Royal Museums of Fine Arts of Belgium, comprising the Old Masters Museum, Musée Fin-de-siècle Museum and Musée Magritte Museum, has launched its latest function space.

The new auditorium has been furnished with high-end audiovisual equipment, and offers 490 seats on two levels. The space also has its own private entrance via Rue du Musée, a 1,005m2 reception hall, as well as two multipurpose rooms totalling 315m2.

Situated near the Grand’Place in the heart of Brussels, these museums offer event planners the possibility to organise private visits to permanent or temporary collections in the evening as well.

MilanoCard and AIM Group sign agreement
MilanoCard, Milan’s tourist card, and AIM Group International, an events and congresses management company, have signed an agreement to encourage congress participants to extend their stays in Milan.

The digital card, available via the new MilanoCard app, allows visitors to benefit from free access to public transportation (in the urban area of Milan for 24h, 48h or 72h), a free ride with Uber and free or discounted rates for over 100 services and attractions in Milan and Lombardy.

The agreement consists of the offer of MilanoCard when planning congresses and events in the city.

Dmg events acquires exhibitions from Hypenica
Dmg events Middle East, Asia & Africa has acquired five exhibitions and an associated publication focused on the construction and transport infrastructure sectors from South African media company Hypenica.

The acquisition of African Construction Expo, Cape Construction Expo and KZN Construction Expo complements dmg events’ existing construction portfolio, while African Ports Evolution Forum and African Ports Evolution Forum – West Africa add a transport element.

KZN Construction Expo will be the first event to take place under new ownership, with the exhibition set to kick off in Durban, South Africa, on February 7, 2018, followed by the African Construction Expo in Johannesburg in May.

Why companies need more women at the top

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1. Better commercial performance
According to The McKinsey Quarterly’s A business case for women, published September 2008, companies with equal gender composition show better economic results.

Further, organisations with three or more women on their senior-management teams scored higher on all nine organisational criteria – including leadership, accountability, motivation and innovation – than did companies with no senior-level women.

Those with the highest criteria scores are also likely to have higher operating margins than their lower-ranked counterparts.

The study that sampled of 58,240 people in 101 companies worldwide, also purported that women benefited the workforce by alleviating talent shortages.

2. Achieve a stronger connection with the millennial workforce
The millennial workforce “generally likes to be managed like a coach would his ball player; someone to motivate and mentor them”, identifies Chan.

Taking into account the general nurturing nature of women, companies could achieve a stronger connection with these new aspiring leaders.

Chan also points out that mentorship as a management style – regardless of the gender of the leader providing it – is beneficial across all age groups, as it allows companies to tackle the high turnovers and talent shortage, especially in industries like the travel, hospitality and business events.

“A lot of companies don’t factor in the cost of losing a staff, re-hiring and re-training,” he explained, adding that a staff who stays on longer with a company, learns more and is a more valuable asset for the industry.

In Chan’s opinion, travel and hospitality companies – including those in business events – will get better at achieving gender diversity at the top “as more women rise to leadership position” and inspire younger females in the company.

 3. A more family-friendly work environment
“In the events industry, long hours and frequent travels come with the job, and anyone in it who hopes to break away from these traditions will find it hard, regardless of their gender. But as HR craft out a more balanced workforce, it will be pushed to look at better conditions for working mothers which in turn benefits working dads,” says Chan.

His projection is not for a distant future. Wharf Hotels (see case study) has made efforts to improve staff welfare and overall benefit structure, such as vacation entitlements, schooling allowances, flexible-work schedules, in order to encourage more talented women and those wanting to return to the industry – changes that are great for everyone.

Wharf Hotels’ success story
“The new leadership culture (with a gender-diverse executive team) as a whole has driven new policies, processes and initiatives that support a leaner, more productive and savvy work environment – moves which have benefited and been welcomed by all.”

Juliette Lim, vice president human resources for Wharf Hotels, whose president Jennifer Cronin was recognised as Mentor of The Year 2017 by ACI HR Solutions, commented that “businesses that embrace diversity… open up new opportunities, introduce new perspectives and generate creativity, energy and possibilities.”

Wharf Hotels is an example of a company with a gender diverse executive level. It has two female and two male vice presidents.

The company’s 2017 Associate Engagement Survey published in late-November showed a record-breaking increase in general satisfaction and loyalty score, and overall engagement score.

Lim explained: “We do not measure the positive response to a work culture based on the gender of the leaders but rather how effective our leaders are. As a woman however, I believe that female leaders approach management with a higher degree of compassion, and therefore create a more inclusive and humanistic environment where fellow female associates appreciate and trust that their needs are addressed.”

Lim added that it is especially critical that the hospitality industry attains gender diversity at the top, as that “brings diverse perspectives, strengths, priorities, chemistry and behavioural impact to the service cycle”.

 

This feature is part of TTGmice December 2017/January 2018’s cover story, Graceful powers.

Visitor confidence in Bali picks up

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Bali hoteliers have seen a gradual restoration of confidence, with both business and leisure traveller numbers on the rise. This comes after the destination reported numerous trip cancellations following Mount Agung’s eruption earlier in November, resulting in low occupancies in its typical peak months of November and December.

For instance, The Westin Resort Nusa Dua, Bali and Bali International Convention Centre told TTGmice that it has received some last minute business, allowing the resort to run at full capacity through the end of January.

Things are looking up for Bali’s hoteliers; Tanah Lot pictured

Saraswati Subadia, director of MICE sales, said: “There are fewer leads, but we have seen last minute bookings coming in. Earlier this month we received a group from an MLM company in China with 1,300 pax, booked with only two weeks’ lead time.

“We are getting some domestic (corporate groups) and a small one from India taking 50 rooms next week.”

Explaining the surprise surge in bookings, Saraswati said corporate groups have been “holding back” during the Mount Agung eruption, and are now “finally deciding to go ahead” with their events.

She believes that the Indonesian president’s visit – around Christmas 2017 when Joko Widodo called at several of the island’s tourist attractions – has a part to play in the brisk return in traveller confidence, and added that IMF’s and World Bank’s move to confirmed their annual meeting in Bali further reassured event planners.

“They now see that the island is safe,” she remarked.

Meanwhile, Anton Adijaya, director of Bali Rani, said: “Some hotels were forced to ask staff to take leave as occupancy was so low (November up to mid-December), but the situation started to improve during the Christmas and New Year period.”

He shared that European buyers at ATF 2018 were expecting demand from their customers to pick up due to promotional fares offered by some airlines between January and June this year.

“We are looking at some form of promotion so that we can boost traffic,” Anton said, and revealed bookings at Bali Rani were picking up from April onwards.

Peter Arya, director of Maya Resorts, shared: “Our European clientele knows Bali well. They are aware that our hotels are far away from the (volcano).

“Last year, we were doing very well with the (European) market, and this year we can at least reach the same level as we did last year.”

Similarly, Alpha Hotel Management (AHM) and Bali Villa Properties (BVP), which manage several hotels and villas in Bali have also seen the market bounce back.

Gufron, managing director of BVP, said: “Indonesian president Joko Widodo’s visit to Bali has really boosted the confidence of the (inbound) markets.”

“Some of our hotels are actually performing better this January compared to the last,” added Wayan Supandi, managing director of AHM.

At press time, Mount Agung volcano is calmer and the hazard zone has been reduced from 12 kilometres to just six kilometres.

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