Asia/Singapore Monday, 4th May 2026
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Marriott International raises US$421K for charities in the Asia-Pacific

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Marriott International’s Run to Give Hotel Charity Runs have collectively raised close to US$421,000, in support of various charities across the Asia-Pacific.

The runs took place in 115 locations on September 24, 2017 across the Asia-Pacific, and it saw an attendance of close to 32,500.

Run to Give is a key event in this region under the company’s ‘TakeCare’ movement, which aims to encourage associates to live their best life by promoting physical, emotional and spiritual well-being and creating strong team synergy while making a difference in communities that Marriott International operates in. It was started in 2014.

Beyond Asia: Cyprus Tourism Organisation, Vegas Food Expo, and Messe München

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An aerial view of Limassol, a city on the southern coast of Cyprus

Cyprus Tourism Organisation launches MICE-focused schemes
The Cyprus Tourism Organisation (CTO) is offering four new financial incentives for conferences and business-related activities held on the island – or those involved in bringing business events to the island.

Each scheme is tailored to specific groups. One, for instance, is built for non-governmental, non-profit organisations/associations and higher and tertiary academic bodies and institutions (for conferences and meetings), and licensed tourism and travel offices and companies.

The incentive schemes and the specific criteria for each are available here.

Vegas Food Expo has a new location
In 2018, the Vegas Food Expo will be moved to Westgate Las Vegas Resort & Casino’s 3,000m2 Paradise Center North. The show will take place from April 15-16, and the event is a by-invite-only American food tradeshow that aims to help small, emerging food producers, and connect with retailers, distributors, and restaurants. The show first debuted in March this year.

Messe München expands portfolio in Africa
Messe München has purchased Lab Africa, the only laboratory and analytics fair in South Africa, which will become part of the Analytica exhibition network.

The first edition of Lab Africa, under the Munich organisers, will take place in 2019 in Johannesburg. In 2017, 109 exhibitors showcased their services and products to 1,698 trade visitors from 12 countries.

This latest acquisition adds to Messe München’s portfolio of exhibitions which include Bauma Conexpo Africa, Ifat Africa and Food & Drink Technology Africa.

AMEX report forecasts increased industry confidence and competition moving forward

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The meetings & events industry can be optimistic about growth prospects next year, driven by increased competition in the supply chain for market share, and robust investments and a desire for consolidation of spend by buyers, according to the 2018 Global Meetings and Events Forecast from American Express Meetings & Events.

Across the globe, the continued localisation of meetings programs will be a key trend next year, as meeting professionals seek to add flexibility and nuance to offerings that address specific market needs and drive program adoption. The link between compliance and security in today’s geopolitical landscape is another area of focus, with a special section on compliance challenges and risks associated with corporate meetings in China.

Meetings activity in the Asia Pacific is expected to remain stable in 2018

Technology is expected to continue its transformation of meetings and events in 2018, particularly on the end-to-end management of delivery and attendee experience. The potential of emerging technologies such as virtual reality and artificial intelligence, and the ongoing development of mobile-app and hybrid-meeting solutions are creating innovation and value add opportunities for both meeting owners and attendees.

“Following the shifting sentiment in 2017, next year should be more positive around the world in terms of spend, number of meetings and attendees. Meanwhile, meeting owners are prioritising attendee experience and engagement over scale. As a result, we expect to see shorter, more focused meetings,” said Issa Jouaneh, senior vice president and general manager, American Express Meetings & Events.

“Economic and geopolitical influences will continue to create uncertainty, but we anticipate ongoing industry resilience and continued focus on successful experiences,” added Jouaneh.

In Asia Pacific, meetings activity is expected to remain stable in 2018 within Asia Pacific, with small decreases of 0.8% to 1.2% in numbers of senior leadership and board meetings as well as advisory and incentive meetings. China and Hong Kong reflect the broader regional numbers, while Singapore stands out with predicted decreases of 1.4% to 2.2% for most meeting types.

Sales and marketing meetings comprise the greatest portion of expected meetings activity in the region at 20%, with even higher numbers in Australia at 27%. Product launches, advisory meetings, and incentives happen less frequently across the region, with incentives comprising 4% of meetings activity in Australia and advisory meetings at 4% in China and Hong Kong and 5% in Singapore. While conferences and tradeshows are predicted to account for less than 20% of meetings activity in the region, they represent one-third of planned activity in Singapore.

In terms of meeting sizes, half of the meeting types are expected to remain stable in terms of number of attendees in Asia Pacific. Sales and marketing meetings are expected to increase slightly in size, with respondents in Australia suggesting that this increase might be as big as 2.4%. Respondents expect that all meeting types, except training meetings, in Australia will grow in size in 2018, while most meetings types in Singapore are expected to be smaller.

As well, meeting length is predicted to remain essentially unchanged throughout the region overall. Respondents in China do, however, anticipate minor increases in the length of training meetings and product launches. In line with predicted attendee declines in the country, Singapore is expected to see small decreases of less than 1% in days per meeting for several meeting types as well.

As for budgets, predictions suggest that meeting spend in Asia Pacific will decrease by 1%. Within the region, Singapore may see the largest decreases of up to 3.7%; Australia is the exception with expected budget increases of 1.9%. With hotel rates expected to increase this is likely to create pressure on individual event budgets.

The cost per attendee is expected to remain relatively flat in 2018 across the region. Within the region there is a marked difference, however, between Australia and Singapore. While respondents in Australia expect cost per attendee to increase by nearly 1% for half of meeting types, and up to 3% for incentives, respondents in Singapore expect cost per attendee to decrease across all meeting types, from 2.4% for conferences and tradeshows up to 4% for incentive meetings.

Product launches, conferences and tradeshows, and senior leadership and board meetings are expected to have the higher costs per attendee in the region. According to respondents, cost per attendee in China and Hong Kong tend to be higher across all meeting types than cost per attendee in Australia and Singapore. Expected cost per attendee in Singapore is lower across most meeting types than cost per attendee in other countries.

When asked where they would cut costs in meeting budgets and still maintain the customer experience, one-third of respondents reflect those in other regions in suggesting off-site optional activities as the first to be cut. Thirteen percent each suggest that reducing the number of nights and room drops would be their first choice.

When asked if overall meetings budget increased 10% where they would make changes, one-fifth of respondents suggest that the preferred area of investment would be to increase the number of meetings and another fifth selected number of attendees at meetings. Nearly one-third stated that they would increase the budget for meeting content and production. These priorities reflect the emphasis we are seeing globally on more attendee-focused meetings with enhanced value.

Unlike other regions, nearly all respondents in Asia Pacific indicate that the primary locations for meetings are large cities. Only 3% identified second-tier city locations as primary for meetings. Location choice however, is complex.

The top 10 cities in Asia Pacific based on meetings and events activity remain largely the same as last year, with Bangkok moving into third and pushing Kuala Lumpur into fourth. Mumbai makes an entrance on the list this year in ninth position, taking Beijing’s place.

Respondents also suggest that 2018 group hotel rates will increase slightly by 1.4% across the region. Those in Australia expect increases up to 5.7%, setting Australia apart across the region.

In terms of property types, as with other regions, meetings professionals point to the growing range of possibilities to meet the increasing demand for unique venues. For instance, the Asia Pacific region stands out once as a more frequent user of luxury properties.

Kuching carves its own path on the global MICE map

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Borneo Convention Centre Kuching (BCCK), Sarawak’s only purpose-built convention centre, has been officially appointed as the host venue for three prominent international conferences next year.

The three conferences are The 4th International Energy Week (IEW’18), 17th Continuing Professional Development Series: Diabetes Asia 2018 Conference, and 18th Asian-Australasian Animal Production Congress 2018.

Borneo Convention Centre Kuching

The IEW’18 will be hosted from January 23-25 and will comprise both conference and exhibition components. It will bring the IEW’18 Conference and Technology Symposium, ElectroPowerAsia 2018 Exhibition, PetroleumAsia 2018 Exhibition, and Asia Infrastructure 2018 Exhibition to this energy-themed event which anticipates to welcome around 5,000 delegates.

Next, the 17th Continuing Professional Development (CPD) Series Diabetes Asia Conference (DAC) 2018 will take place from July 26-29. Approximately 600 delegates are expected at this four-day conference, which will also include a pharmaceutical and medical-themed exhibition.

Lastly, The Malaysian Society of Animal Production will host the 18th Asian-Australasian Animal Production Congress 2018 from August 1-5, and it will bring about 400 representatives from the Asian-Australasian Association of Animal Production Societies to Kuching.

The bids for these conferences were won through the efforts of both the Sarawak Convention Bureau (SCB) and BCCK.

Amelia Roziman, SCB’s chief operating officer said in a statement: “Kuching as a second-tier city has stood out for having a world-class convention venue that has time and again risen to the occasion to deliver many a prominent conference and proved itself capable of hosting events of myriad nature.

“These three upcoming international events are further testimonies that the BCCK has the resources and flexibility to match the customised needs of association meetings in terms of meeting spaces, technology and diverse food and beverage preference of multi-cultural attendees. SCB and BCCK both look forward to showcase what Kuching has to offer in terms of MICE and related hospitality resources,” she concluded.

STB and Maritz Global Events partner to target US MICE market

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The Singapore Tourism Board (STB) and Maritz Global Events are partnering with the aim of inspiring meeting planners to plan business events in Singapore.

This collaboration comes on the heels of the recently-launched unified brand, Singapore – Passion Made Possible by STB and the Economic Development Board. It is the first time Maritz Global Events has collaborated with a national tourism organisation on such an initiative.

The new partnership follows the Passion Made Possible brand

The STB-Maritz Global Events partnership will entail Maritz Global Events using its proprietary Experience Design Labs technology and other methods such as in-depth interviews to develop ‘personas’ based on the passion points of meeting planners, to glean insights into what motivates them. Based on the insights, STB and Maritz Global Events will then leverage the use of virtual reality to create a product that appeals to meeting planners.

David Peckinpaugh, president, Maritz Global Events, said: “There is a strong alignment between STB’s new Passion Made Possible brand and the importance Maritz Global Events places on delivering exceptional experiences. Both embrace experiences and transformation as being cornerstones of a meaningful journey, and we’re glad this partnership engages US MICE players in such a creative way. We’re excited to pioneer
this initiative approach with Singapore and deepen our partnership further.”

To complement the US MICE Passion Made Possible announcement, STB has also collaborated with Northstar Meetings Group on a campaign titled Their Passion Made Your Event Possible, which celebrates the passions of unsung heroes of Singapore’s business events industry in the U.S. and Singapore.

The campaign invites members of the US meetings industry to nominate and recognise the efforts of their unsung heroes. Thereafter, the US and Singapore unsung heroes will have an opportunity to meet with each other in their respective countries.

SereS Hotels & Resorts’ domestic expansion

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SereS Hotels & Resorts opened the SereS Springs Resort & Spa in Bali on October 7, and is aiming to grow its SereS and SenS brands domestically.

Its opening follows the success of the 97-room SenS Hotel & Spa Ubud Town Centre which opened a few years ago.

A ballroom in the newly-opened SereS Springs Resort & Spa

Located in the village of Singakerta, south of Ubud, SereS Springs Resort & Spa has 60 rooms and suites. Another 20 villas are expected to be added to the inventory by the end of the month.

Meeting facilities at the resort include two ballrooms, a corporate meeting room for 24 pax, a pavilion for receptions which can hold up to 26 guests, and a yoga bale for 18 yogis or 26 guests for cocktails.

The grand ballroom – which can be divided into two smaller venues – also comes with a pre-function foyer, and can hold up to 450 guests theatre-style. Meanwhile, the junior ballroom can also be divisible by two, with capacity for 200 guests.

Teck Thai Heng, managing director of SereS Hotels & Resorts, said: “We are confident that SereS Springs Resort & Spa, Singakerta, will be a new icon in Ubud and be quickly recognised as one of Bali island’s leading business events destination, a family-friendly resort and a most unique wedding venue set among Ubud’s padi fields with easterly views of Bali’s revered mountains.”

Teck adds that he expects business events would contribute 30 per cent of the hotel revenue.

Other facilities at the SereS Spring Resort & Spa include two large swimming pools with 46 lounge chairs, a hospitality lounge, spa, fitness centre, kids’ club and video lounge, and three F&B outlets.

Tighter travel programme can snag greater savings: HRS

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Emmanuel Ebray

Companies can ring up significant cost savings by having a more careful travel programme that will catch common errors like misreported hotel room rates.

Emmanuel Ebray, managing director for South-east Asia, India and South Korea, HRS, cautioned that more than one-fifth of all submitted hotel room rates are wrong.

Ebray: companies should look for an intelligent system

He noted: “Of approximately 450,000 hotels worldwide, 76 per cent are independent and are managed by different systems around the world.”

This leaves room for error in reported rates, which may not always be accurate or available in real time or on demand, said Ebray.

This is exacerbated by corporate travel booking platforms that are not intuitive. He said: “Many of us use B2C tools, which are very user-friendly, to book our private trips. So if a company is not able to provide its employees with user-friendly tools, (employees are more likely to) book directly (or) outside (of company policy).”

He advised: “Corporates must understand that while they could face some challenges, they should take this issue seriously and take control of (the accuracy of) their rates.”

To combat this, Ebray offered that it is important for companies – both large and small – to look for an integrated and seamless solution that not only captures and integrates booking data into the company system, but also produces “smart data”.

An intelligent system, for example, can detect when a company often books hotels within or near a city centre, and display similar and relevant options that conform to company policy and travel patterns during subsequent searches.

HRS’ Rate Protector is one such solution. After locking in preferred rates, HRS conducts a 360-degree rate audit and correction process to ensure that hotels submit accurate rates to its booking platform.

The tool also ensures that after committing to HRS’ best-buy rates, hotels follow through with a reasonable room availability rate.

OCEC unveils next launch phase

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The Oman Convention & Exhibition Centre (OCEC) celebrated its first year of business last week on October 10.

OCEC inaugurated the opening of the first phase – 22,000m2 of exhibition space – last year with their first event, InfraOman, organised by Al Nimr Expo.

OCEC celebrates its first year of operations

Next, OCEC will be unveiling another phase which includes a tiered theatre with 3,200 seats, a 450-seat auditorium, two ballrooms for banquets for up to 1,200 guests, 20 meeting rooms for up to 360 delegates, hospitality suites and a VIP pavilion.

The precinct includes a five-star JW Marriott Hotel linked to the Convention Centre, four-star Crowne Plaza Hotel, both of which represent 600 hotel rooms in total.

To date, OCEC has hosted 101 events and welcomed over 750,000 visitors who have attended a variety of events and helped boost the local economy.

This December, OCEC will hold its first international event – the ACI Airport Exchange 2017 (Conference and Exhibition). It will bring the world’s airport community to the Gulf for the largest event in the Airport Council International’s calendar.

This will then be followed by the second UNWTO/UNESCO World Conference on Tourism and Culture, where over 65 ministers from around the globe have confirmed their attendance.

In addition, OCEC has won bids for 11 major regional and international conferences, and is working on international bids for events scheduled as far ahead as 2024.

[Sponsored Post] Explore Malaysia Like Never Before!

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Known for its cultural diversity and mouth-watering cuisines, Malaysia has it all: 130 million-year-old rainforests, blissful tropical islands, UNESCO World Heritage sites, plus electrifying urban experiences. Check out Malaysia’s top destinations to give you something new, exotic and exciting that will make your corporate meeting and incentive trip rewarding.

Explore the Urban Jungle of Kuala Lumpur

The capital of the country is laced with swanky and trendy fashion inspirations, a haven for the most discerning retail therapy sessions. Strut in style as you get a complete makeover from fashion experts. Incorporate the local pride, batik as a finishing touch, tailored to suit your impeccable appearance. Home to three of the world’s largest shopping malls, you will be spoilt for choices with high quality shopping of international and local brands at affordable prices.  KL has something for everyone to pamper the mind, body and soul!

Sail Beyond the Horizon in Langkawi

A spellbinding archipelago of 99 mythical isles off the northern coast of Peninsular Malaysia, Langkawi can be as quaint and party-perfect canvas as you wish. Groove to the beat with your smoothest dance moves while gliding on the surface of the crystal clear Andaman sea, against a jewel-toned sunset. A cluster of islands with fascinating legends, mangroves and paddy fields, Langkawi is also known for its pristine beaches and luxury water villas, a paradise for your tropical experience.

Indulge in Cultural Luxury in George Town

The island of Penang will transport her visitors back in time through various experiential time tunnels, from UNESCO World Heritage Sites to reliving the past of enriching cultural activities such as traditional artisanal trades and craftsmanship. A food haven recognised by many, Penang’s culinary adventure will bring you on a palatable journey of the many cultures in the island.

Feel the Pulse of Nature in Kota Kinabalu

Journey through the tributaries of Sabah’s wild river and immerse in the majestic views of the riverbank while observing exotic wildlife of Borneo. Or spend a day following the local tribal warriors through the jungle where one can learn to use a blowpipe. While there, take pleasure in a constellation of flavours of a grand feast prepared following old-age recipes passed down from the indigenous tribe’s forefathers. Then, bask in the true meaning of luxury glamping, enclaved by the beauty of Mother Nature.

Roar in the Mighty Jungle of Kuching

Kuching, Sarawak, the 130 million years old tropical Malaysia Borneo rainforest is the perfect spot of tranquillity. But, tranquillity is being taken to another level through the ‘Silent Party’, clubbing in the jungle with headphones, dancing to the beat of your very own selection! Recharge your body, mind and soul in longhouses of head-hunters and feast sumptuous local traditional delights.

 

Crafting your corporate meetings and incentive travel moments in Malaysia just got more exciting! Reap exceptional deals and experiential rewards now with Malaysia Twin Deal XP! Discover a whole new side of Malaysia at www.likeneverbefore.my

For enquiries, please contact:

Malaysia Convention & Exhibition Bureau

Corporate Meeting & Incentive Sales

mycebci@myceb.com.my

[Sponsored Post] Grow your MICE business with the power of industry data

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The MICE industry is poised for vigorous growth in the coming years. In today’s marketplace, data and technology have become the sole catalyst for progression as event and meeting planners demand for a fundamental level of technology in products and services and highly customised data segments to better understand the market and effectively utilize the technology.

And there is a reason behind it…

Data and technology make several services more efficient and save costs. Any business in today’s world that doesn’t tap on the data available, risks running blind and not adapting to the ever-evolving market requirements. With that said, you may think you are making the most of data and technology, but what if your competitors are doing just the same? How do you stack up against the competition and stay ahead of the pack? One way is by benchmarking.

Benchmarking is a great way to assess your growth and market share with respect to competition. The competitive landscape of the MICE business market also needs benchmarking to get decisive context around business goals. It helps hoteliers to identify the gaps in their organisation’s processes and achieve a competitive advantage.

One of the largest global leaders in meeting, event and travel technology, Cvent, introduced Group Business Trends (for the USA Market) last year and expanded globally this year. This free Business Intelligence tool helps Hospitality and Event Industry professionals discover market trends and insights like- ADR, Response Rate, Market Share and Fair Share based on: Geography, RFP Type, Hotel Characteristics, Date Ranges etc. It allows industry professionals to view Cvent’s planner and hotelier data to discover new trends and develop their own strategy for the future.

This release offers over five years of Cvent data and 62,000,000 data combinations. In 2016 alone, planners sent $13.2B + worth of opportunities using Cvent. With such huge volume, Cvent’s data act as a strong indicator of the health and direction of MICE business in your Market.

Cvent also provides you with comp set reports that are customised to your competition and include far more data points. Check out this free tool to know more about such tailor-made reports, and analyse the good, the bad, and the ugly in your competitive landscape.

About Cvent:

Cvent is the global meeting, event and travel technology leader. Cvent provides hoteliers with an integrated platform, enabling properties to increase MICE business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.

On November 29, 2016, Cvent announced that it had been acquired by Vista Equity Partners. In addition, Cvent and Lanyon Solutions also announced the merger of their two companies, creating a global meeting, event and travel technology leader.

About Author:

Sunny Arora – Senior Marketing Manager at Cvent

A Global Product Marketing veteran with a decade of Hospitality Industry experience.

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