Asia/Singapore Thursday, 7th May 2026
Page 833

Future of Japan’s MICE looks rosy

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Etsuko Kawasaki

As of September 15, 2017, Japan has surpassed the 20 million visitor mark, and is currently well its way to breaking its record of 24 million arrivals it received last year.

Etsuko Kawasaki

During a press conference at Visit Japan Travel & MICE Mart 2017 last week, Etsuko Kawasaki, executive director of the Japan Convention Bureau, revealed that the international conference segment has played a huge role in contributing to visitor numbers.

In 2016, based on data from the various Japan National Tourism Organization (JNTO) overseas offices, the number of meetings and incentives to Japan totalled 1,948, bringing with them 131,656 participants.

As well, consumption by foreign event participants amounted to 15.6 billion yen (US$139.3 million) in 2016, according to data from the Japan Tourism Agency.

In the three major cities of Tokyo Metropolitan area, Kansai area and Central Japan area, medical conference attendees were found to be bigger spenders than participants of other types of conferences. Medical conference attendees spent an average of 356,815 yen per person, while other participants spent an average of 300,328 yen.

Both expenditures were more than the leisure traveller average of 155,896 yen.

The lion’s share of corporate visitors (75 per cent) was attributed to the East Asian markets of South Korea, Taiwan and China, but JNTO noted that numbers from the South-east Asian markets of Thailand, Malaysia and Indonesia, are increasing each year.

When asked why Singapore was left out of the equation, Kawasaki indicated that on the contrary, the country was a very “important stable and mature market”.

She elaborated: “Requirements from Singaporean visitors gets higher and higher. There are a lot of repeat visitors and tend to be well-travelled, so they are not interested in general tour itineraries. They expect “wow” or “once-in-lifetime” experiences. So we encourage local convention bureaus to create more unique and cultural venues.”

Seeing the potential of such international conferences, the JNTO has linked up with and are working with Japan Conference Ambassadors around the globe. Currently, JNTO has 47 of such ambassadors, who have brought in more than 20 international conferences.

One notable conference win for Japan is the 1,000 pax group heading to Miyazaki next year for the 11th Language Resources and Evaluation Conference. The conference is usually held in Europe, and will for the first time come to Asia.

In 2019, two conferences of note are the 25th General Conference of the International Council of Museums from September 1-7 – the first time this event is being held in Japan; and the 5,000 pax 17th World Congress of the International Society for Prosthetics and Orthotics from October 5-8. The latter’s timing is impeccable, as the conference will help increase the understanding of para-sports globally just before the 2020 Tokyo Paralympic Games.

Meanwhile, the Congress of the International Society of Hypertension in Pregnancy will be held in Nara – the city’s first international conference – in 2020, in the soon-to-be-completed convention centre.

Aside from Nara, upcoming facilities that will open by 2021 include new convention centres in Nagasaki, Fukuoka, Kumamoto, Okinawa, Himeji, Nagoya, Yokohama and Kanazawa.

MyCEB, Malaysia Airlines extend MICE promotion agreement

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MyCEB's CEO Zulkefli Haji Sharif and Malaysia Airlines' COO Arved Von Zur Muehlen firm up another year of partnership with a handshake

Malaysia Convention & Exhibition Bureau (MyCEB) and Malaysia Airlines have extended their Strategic Partnership Agreement to promote Malaysia as a world-class business and major events destination for another year.

MyCEB and the Malaysian flag carrier first signed the agreement in 2016.

MyCEB’s CEO Zulkefli Haji Sharif and Malaysia Airlines’ COO Arved Von Zur Muehlen firm up another year of partnership with a handshake

The partnership benefits Malaysia Airlines in terms of participation in MyCEB-fuelled trade events, gaining first-hand insights from thought leaders in the industry, as well as creating a stronger brand presence in the business and major events industry. Meanwhile, MyCEB benefits from Malaysia Airlines’ proposition of global connectivity and presents a competitive and attractive edge in securing bid to host international business and major events in the country.

“This partnership has seen a fruitful collaboration between both parties and we at MyCEB are delighted to continue it for another year. We are constantly working to position Malaysia as the preferred destination for business and major events, and this renewal augurs well with the Ministry of Tourism and Culture’s target of achieving 36 million tourist arrivals by 2020,” said Zulkefli Haji Sharif, CEO of MyCEB.

COO of Malaysia Airlines, Arved Von Zur Muehlen, remarked that the “strategic partnership offers the perfect synergy for promoting Malaysia as the ideal place for meetings, incentives, conventions and conferences”.

He added: “Besides our excellent network and connectivity, we continue to work on upgrading our products and services to ensure visitors are introduced to the Malaysian hospitality as soon as they are onboard a Malaysia Airlines’ flight. Our guests can expect a new level of comfort, quality service and a seamless flight experience.”

 

Unique Japanese venues look towards international markets

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Mayank: targeting incentive groups from Singapore, Hong Kong and Vietnam

Unique venues Happo-en and The Grand Ginza Japan have recently taken an interest in the international business events markets in hopes of diversifying their revenue sources which are currently driven by mostly domestic bookers.

Mayank Dabral, spokesperson of Happo-en’s global sales section, told TTGmice that the company had only started global sales recently.

Mayank: targeting incentive groups from Singapore, Hong Kong and Vietnam

Happo-en comprises 14 banquet halls set in a 300-year-old traditional Japanese garden in central Tokyo. The company also has its own production catering, planning and designing team.

“Shortly after we launched our English website, we’ve been getting many direct email queries,” said Dabral.

He detailed: “Singapore is one of our target markets for incentives. We are also targeting Hong Kong and Vietnam. For Singapore and Hong Kong, they are countries where a lot of head offices of global companies are located, which equates to larger budgets for incentives.”

Currently, the international market stands at about 30 per cent of Happo-en’s business mix, while the remainder belongs to the domestic market. Out of this 30 per cent, 70 per cent is Asian, while Europe makes up the rest.

When asked what his target was, Dabral said that by 2020, he hopes to have a 50-50 split between the domestic and international markets.

The Grand Ginza, opened earlier this year in April, inspired managing company Value Management to start marketing its business events spaces internationally.

The Grand Ginza is housed on the top floor of Ginza Six building in Tokyo. Covering an area of 1,500m2, The Grand Ginza offers three banquet rooms – the largest of which can hold 140 standing, and a 120-pax (seated) multipurpose hall.

Fuai Zhang, Value Management’s head of marketing, told TTGmice: “Right now, our international market is less than 10 per cent of our overall business. We hope to grow this to 30 per cent by 2020.”

To achieve a stronger international presence, Value Management took part in Visit Japan Travel Mart for the first time this year.

Aside from The Grand Ginza Japan, the company manages four other venues such as the 400-year-old heritage venue Osaka Geihinkan in Osaka Castle Nishinomaru Garden, which only came under the company’s management last year.

In addition, Value Management also manages three small luxury hotels – Sasayama Castle Town Hotel Nipponnia, Takeda Castle Town Hotel, and Auberge Toyooka 1925. On the hotel side, they are aiming to manage 50 hotels by 2020.

Four Seasons heads for China’s Dalian

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Four Seasons Hotel Dalian

Four Seasons Hotel Dalian is scheduled to open in a redeveloped financial and commercial hub in Donggang (East Harbour), China come 2020.

Four Seasons Hotel Dalian

Part of a mixed-use tower that also houses office space, the hotel offer 250 guest rooms and suites, a pool, fitness centre and spa, several ballrooms and meeting rooms, in addition to F&B options such as a hotel bar, lobby louge, deli and pastry shop.

A partnership between developer Luneng Group and Four Seasons Hotels and Resorts, Four Seasons Hotel Dalian is set to begin construction later this year.

Grand Hyatt Erawan Bangkok rolls out grander meeting deal

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Grand Hyatt Erawan

Grand Hyatt Erawan Bangkok has launched its Grand Goes Beyond meeting package which offers two event benefits at a special price.

Events and groups that book and hold their full-day or half-day meeting package between now and December 31, 2017 will receive two perks: one, tailor-made morning and afternoon breaks with arrival refreshments; two, lunch at a either Erawan Tea Room (Thai set lunch) or Spasso (Italian set lunch with appetizer buffet). Planners can also opt for an international buffet at The Dining Room with a top up of 200++ baht (US$6).

Grand Hyatt Erawan

Grand Goes Beyond meeting package is priced from 1,800++ baht per person for a full day, 08.00 to 17.00, and 850++ per baht per person for half a day, 08.00 to 12.00, with coffee break only. A half-day package inclusive of a morning break and lunch costs 1,600++ baht per person.

Terms and conditions apply.

Email events.bangh@hyatt.com

Double victory for Penang CVB as it bags World Seafood Congress

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The decision was announced by Carey Bonnell, president of the International Association of Fish Inspectors (IAFI) during WSC 2017 in Reykjavik, Iceland.

The bid from Penang was presented by a delegation led by PCEB and joined by various high-profile state leaders.


Chief minister of Penang, Lim Guan Eng (centre) shares jubilant news with stakeholders

The World Seafood Congress was initiated by the Food and Agriculture Organization of the United Nations and United Nations Industrial Development Organization, and is owned by the IAFI. Each conference is organised by a selected institute in the host country, and is considered a platform for the exchange of information, ideas, and methodologies for the seafood sector, as well as on inspection, quality management, and seafood processing technology.

Chief minister of Penang, Lim Guan Eng (centre) shares jubilant news with stakeholders

Lim Guan Eng, chief minister of Penang, said: “It is of great honour to us that the first World Seafood Congress in Asia will be held here. We get to create a legacy for the larger fishery and aquaculture industry in Asia.

“Congresses like this are as important to the host destination as well the delegates. We get to discover and learn from the experts regarding the sector and what we can do to improve it.

“In 2016, Penang’s fishery sector recorded a revenue of RM1.3 billion (US$300 million) and we believe this congress will make an impact on the numbers and bring more awareness and innovation to our fishery industry and to expose the world standards and practices to our local policymakers.”

Ashwin Gunasekeran, CEO of PCEB, added that the wealth of knowledge and expertise shared through the congress would also benefit fishery industry players in the greater Asian region.

“We hope that the World Seafood Congress coming to Penang will help to pave the way for other Asian hosts in the future,” said Ashwin.

Ooi Kee Beng, executive director of Penang Institute, who was involved in the bid presentation, commented: “The team was very well prepared in presenting Penang’s case, and in showing all the advantages it has to offer the Congress. As the first Asian host for this premium congress series, and given how important nourishment from the sea is to less developed countries, Penang can now represent the region in this very important industry and has a good opportunity to partake more directly of the productive ecosystem surrounding it.

“As the local host, Penang Institute will draw on its national and regional connections to prepare for a congress worthy of Asia’s new position in the global economy.”

The WSC 2019 will take place in September at the Setia SPICE Convention Centre. Penang Institute is the local organising host for WSC 2019. The congress is supported by the Penang State Government, PCEB and Malaysia Convention & Exhibition Bureau.

Double victory for Penang CVB as it bags World Seafood Congress

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Chief minister of Penang, Lim Guan Eng (centre) shares jubilant news with stakeholders

The decision was announced by Carey Bonnell, president of the International Association of Fish Inspectors (IAFI) during WSC 2017 in Reykjavik, Iceland.

The bid from Penang was presented by a delegation led by PCEB and joined by various high-profile state leaders.


Chief minister of Penang, Lim Guan Eng (centre) shares jubilant news with stakeholders

The World Seafood Congress was initiated by the Food and Agriculture Organization of the United Nations and United Nations Industrial Development Organization, and is owned by the IAFI. Each conference is organised by a selected institute in the host country, and is considered a platform for the exchange of information, ideas, and methodologies for the seafood sector, as well as on inspection, quality management, and seafood processing technology.

Chief minister of Penang, Lim Guan Eng (centre) shares jubilant news with stakeholders

Lim Guan Eng, chief minister of Penang, said: “It is of great honour to us that the first World Seafood Congress in Asia will be held here. We get to create a legacy for the larger fishery and aquaculture industry in Asia.

“Congresses like this are as important to the host destination as well the delegates. We get to discover and learn from the experts regarding the sector and what we can do to improve it.

“In 2016, Penang’s fishery sector recorded a revenue of RM1.3 billion (US$300 million) and we believe this congress will make an impact on the numbers and bring more awareness and innovation to our fishery industry and to expose the world standards and practices to our local policymakers.”

Ashwin Gunasekeran, CEO of PCEB, added that the wealth of knowledge and expertise shared through the congress would also benefit fishery industry players in the greater Asian region.

“We hope that the World Seafood Congress coming to Penang will help to pave the way for other Asian hosts in the future,” said Ashwin.

Ooi Kee Beng, executive director of Penang Institute, who was involved in the bid presentation, commented: “The team was very well prepared in presenting Penang’s case, and in showing all the advantages it has to offer the Congress. As the first Asian host for this premium congress series, and given how important nourishment from the sea is to less developed countries, Penang can now represent the region in this very important industry and has a good opportunity to partake more directly of the productive ecosystem surrounding it.

“As the local host, Penang Institute will draw on its national and regional connections to prepare for a congress worthy of Asia’s new position in the global economy.”

The WSC 2019 will take place in September at the Setia SPICE Convention Centre. Penang Institute is the local organising host for WSC 2019. The congress is supported by the Penang State Government, PCEB and Malaysia Convention & Exhibition Bureau.

Mild itinerary jitters ahead of King’s cremation

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Thai mourners waiting outside the Royal Palace to pay tribute in August

The cremation ceremony for the late King Bhumibol Adulyadej, taking place in Bangkok from October 25 to 29, is expected to see business closures and traffic disruption in central Bangkok.

Thai mourners waiting outside the Royal Palace to pay tribute in August

DMC Destination Asia Thailand, for example, notified partners that it will not operate its Royal Palace and City and Temple tours over the period. It added that traffic disruption is expected as it was likely that roads would be closed and crowded with people during the ceremony.

Bob Daniel, manager – product development, individual and group tours at the New South Wales-based Guidepost, said: “We are wary of October 26, as we expect many businesses in Bangkok especially to be closed. We will (try to) avoid Bangkok on this day.”

The agency will be relying on partners in Bangkok to advise on any disruption that may warrant itinerary adjustments, Daniel added.

However, Malinee Nitikaset Sunthorn, director, the Americas division, Tourism Authority of Thailand, stressed: “Thailand will be open to all tourists during the five-day period. There is misconception… that it is compulsory for foreign tourists to wear black during the period. We, Thais, will be wearing black to mourn (but) we don’t think tourist arrivals will be affected.”

Buyers interviewed at last week’s PATA Travel Mart 2017 were also doubtful that travellers will be deterred from visiting, while being mindful about conveying the solemnity of the occasion to clients.

Manila-based Shroff Travel managing director, Arjun P Shroff, said: “We have a small incentive group combining Bangkok and Chiang Mai during this period. We will inform them about the late King’s cremation ceremony and advise them to dress respectfully. Our ground operator partner in Bangkok will know which roads will be closed and how to get to places using alternative roads.”

John Ching, COO of Singapore-based Albatross World, added that the ceremony may even bring tourists with special interests and Thai expatriates living in Singapore to Bangkok.

Collaboration tech to play more central role at ACTE

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ACTE Global

Having gained Cisco as its new President’s Circle Sponsor, the Association of Corporate Travel Executives (ACTE) is hoping to leverage Cisco calling, meeting and video technology to transform how it operates, trains and runs events.

ACTE Global

Through the sponsorship, Cisco collaboration technologies such as WebEx Event Center are expected to play a more strategic role in ACTE’s virtual events to provide members and non-members the tools and capabilities to enhance their education, with lesser constraints of physical location, time zone and traditional organisational boundaries.

ACTE will use Cisco’s collaboration products to power upcoming webinars, including the 2018 Corporate Travel Industry Forecast today; Virtual Card Strategy: The Value Chain on September 27; How to Give a Great Virtual Presentation (And Why This Matters in Corporate Travel) on October 2; Simplifying Managed Travel on October 18; and Taking Control of Your Hotel Spend on October 31.

According to ACTE, virtual collaboration tools are key at a time when one training a year is no longer enough to help corporate travel professions stay up-to-date with the latest information, pointing to rapid geopolitical changes, economic pressure and human resource challenges.

ACTE will also use Cisco technologies such as Cisco Spark internally to streamline their communication process in-house to lessen the amount of emails sent daily.

The ACTE membership will be introduced to further technology information at the London Aviation and Corporate Summit October 11-13.

EEAA Young Stars Program celebrates fifth birthday

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The Exhibition and Event Association of Australasia’s (EEAA) Young Stars Program recently celebrated five years of mentoring with the leaders of the global exhibition and event industry at Luna Park Sydney.

Guests that evening were UFI – The Global Association of the Exhibition Industry CEO Kai Hattendorf and regional manager for Asia/Pacific Mark Cochrane.

The EEAA community of young leaders gathered to learn about global trends, opportunities and issues and their impact on the Australasian business event industry, and discuss their particular challenges and perspectives with Hattendorf and Cochrane.

EEAA chief executive, Joyce DiMascio, said: “The EEAA and UFI share a commitment to developing our future exhibition and event industry leaders and promoting the diverse and exciting career opportunities in our sector. We are very committed to promoting careers in our sector and showing the range of career paths that can be pursued.”

Hattendorf further reinforced the importance of programmes such as this to helping to build a sustainable future for the industry.

“Initiatives like the Young Stars Program are key to ensuring we identify, nurture and retain talent that will drive the future of our industry, and we at UFI are always happy to support these,” Hattendorf said.

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