Asia/Singapore Saturday, 18th July 2026
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KLCC appoints Sharma as deputy director of operations

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THE Kuala Lumpur Convention Centre (KLCC) has appointed Sudesh Sharma as deputy director of operations, a role that has been newly created “in recognition of the need for broader internal support and succession planning”.

Sharma brings with him over 25 years of experience working in the hotel, banquet and convention industry in markets such as Singapore, Bali and Malaysia.

He was most recently director of food and beverage at Sutera Harbour Resort in Kota Kinabalu, Sabah. He has also held several other senior positions in similar capacity with hotel brands including Sheraton Hotel and ANA Hotel in Singapore, Hard Rock Hotel in Bali, and the Palace of the Golden Horses Hotel and Istana Hotel in Malaysia.

He has also served as project consultant for two years, advising hotels and commercial developments on food and beverage components.

In his new role with KLCC, Sharma will work with and assist the director of operations on primary functions which include planning, implementing, monitoring and improving service delivery of the operations department.

LICC enhances its half- and full-day meeting packages

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LICC’s Grand Ballroom

THE LANGKAWI International Convention Centre (LICC) has recently enhanced is half- and full-day meeting packages.

Half- or full-day meeting packages, complete with lunch and tea break are priced are RM160 nett (US$40) and RM180 nett per person respectively. Both packages come with complimentary use of an LCD projector and screen, a flipchart and/or whiteboard and two microphones from a choice of wired, wireless, lapel or table microphones. Conference stationery, mints and bottled water are also provided throughout the meeting duration. For additional meeting rooms, a discounted rental charge will be applicable.

For clients who wish to add dinner to the package, there will be a choice of buffet or set menu starting at RM180 nett per person.

“A variety of Asian and international cuisine is available; including Malay, Chinese, Indian, Western and fusion, providing our customers with a delicious conclusion to their meetings,” said Tengku Ramizan, director of LICC.

Moreover, LICC is offering complimentary return transfer pickups for any confirmed clients whose guests are staying at hotels, excluding the neighbouring Westin Langkawi Resort and Spa. LICC delegates will also be able to enjoy 30 per cent discount for any spa treatment and 20 per cent discount for beverages during events.

All promotions are available until December 31, 2017.

Contact the LICC team at info@licclangkawi.com or visit www.licclangkawi.com.

Ovolo Woolloomooloo unveils collection of event spaces

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Sydney’s Ovolo Woolloomooloo has launched its brand new event complex, after a A$20 million (US$15.1 million) renovation.

The complex, set in a 100-year-old heritage-listed wharf, has rooms that are named after some of Sydney’s most popular neighbourhoods and can cater for events with 12 to 350 guests.

The biggest of the rooms, Piper Room, can be combined with The Burbs – made up of Darlo, Paddo and The Cross rooms – to create a 390m2 space for up to 350 guests.

For smaller gatherings, planners can use the Glam-A-Rama boardroom, as well as the AC/DC and INXS Ultraroo suites.

Joanna Hillier, conference & events sales manager, Ovolo Woolloomooloo, said: “We know that not all events are created equal and accept the challenge to make every event completely different. Whether it be for work or pleasure, a memorable location creates a memorable occasion. There are few areas in Sydney that rival our location and the versatility of our offering.”

The use of state-of-the-art audiovisual equipment and Wi-Fi are included with every booking, while delegates receive preferential bookings at the hotel. Planners are also given a selection of menus, created by award-winning group executive chef, Gavin Berrecloth, to choose from.

Meeting packages are priced from A$109.

Wanda enters Shanghai

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Wanda Reign on the Bund, the latest ultra-luxury property under the Wanda Hotels & Resorts umbrella, has opened in front of the popular Shanghai Shiliupu Marina.

The hotel features 193 rooms including 14 suites, five F&B outlets offering a variety of cuisines, a 720m2 pillar-less Grand Ballroom which looks out to the Bund, three multi-purpose function rooms, and the private Club Reign, among other facilities. Meeting planners can also enjoy assistance from the hotel’s in-house event specialists and a professional banquet culinary team.

Yu Garden and the City God Temple are within walking distance, allowing time-strapped business travellers to get a quick introduction to Shanghai’s cultural side.

Destination Asia Events revamps website for greater usability

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Easier access to information essential for event planning as well as richer content are being promised on the revamped Destination Asia Events website.

The redesigned website now provides planners with a thorough understanding and overview of event options available in the 11 Asian destinations the company has operations in.

Users are able to view destination facts and extensive information on hotels and venues. For select destinations there is also an option to directly download event videos, programme overviews and ready-made presentations that can be included in proposals to clients.

China, Vietnam, Cambodia and Indonesia take the online offering further by making available virtual, 360-degree-view tours of the destination.

The new responsive site can work across all devices, ensuring every planner has the best possible experience when navigating through its pages.

“We are excited about our new event website and the valued information it provides for clients who seek to remain ahead of their competitors,” said Victoria Sertic, COO of Destination Asia Events.

Sertic added: “The new site was required to better support our clients, providing them with the tools they need to succeed when competing against others.

“It also complements the support provided by our professional, local meeting and incentive staff who lead the way in providing faultless event services for groups of any size visiting Asia.”

All-suite Four Seasons opens in Jakarta

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The 125-suite Four Seasons Jakarta has opened on Jalan Gatot Subroto within the central business district of the Indonesian capital.

Business travellers will appreciate the elegant and spacious suites crafted by New York-based interior designer Alexandra Champalimaud, a member of the Interior Design Hall, who worked chinoiserie wall panels, original Indonesian artwork and Italian marble bathrooms into each unit. Private space is also separated from the living area to allow a perfect mix of comfort, style and function.

Facilities include four F&B outlets, a spa, a 24-hour fitness centre, an outdoor pool and 1,858m2 of function space which features the Grand Ballroom for 350 people, two salons, three meeting rooms and a pool terrace.

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Centara venue now an Avani

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Centara Hotel & Convention Centre Khon Kaen has been rebranded under Minor Hotels’ Avani flag.

According to a statement, Avani Khon Kaen Hotel & Convention Centre is “uniquely positioned to meet the needs of business guests”, boasting 4,000m2 of meeting space.

In addition to having 196 guestrooms across five room types, the property also features an outdoor pool, a fitness centre and a spa.

The property is a 15-minute drive from Khon Kaen Airport and located close to a number of leisure attractions such as the Dino Park water park and a shopping district.

Buffalo Tours presents inspirational interactions

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A line of specialised tours that connect event delegates with some of Asia’s most inspiring people who will impart knowledge on Asian cuisine, history, arts and culture, have been launched by Buffalo Tours.

Also available to leisure tour groups and individual travellers, the Master Class line boasts 14 unique tours in seven Asian countries. Event groups can expect to enhance their programme with a guide who is a stone conservationist in Angkor Wat; Indonesia’s most famous chef, Degan; and a famous painter who explores the history of Hanoi through art.

Matt Masson, Buffalo Tours managing director, said: “Many of our customers are looking for unique and exclusive experiences that they will remember forever. These experiences and workshops from local masters provide an out-of-the-box insight into our destinations.

“Some of our Master Class experiences include preparing traditional Chinese home cooked meals, capturing the unique architecture of Kuala Lumpur through photography, learning the secrets behind making the legendary Singapore Sling, or exploring Saigon’s history through paintings.”

Masson added that the Master Class delivers Buffalo Tours’ commitment to connecting people and cultures through extraordinary journeys.

Master Class follows close on the heels of Buffalo Tour’s late-June launch of a dedicated MICE division, Buffalo Events.

A secret worth sharing

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Gardens by the Bay’s existing event venues such as the Flower Field Hall are already a hit with event planners, but its latest product will likely set more hearts ablaze.

The new Secret Life of Trees is a new outdoor venue that made its debut in July. Carved out of an existing plot of lush land that sits close to the iconic Supertree Grove and promising the best views of the 15-minute Garden Rhapsody light and sound show that transforms the megastructures into magical giants, Secret Life of Trees is perfect for welcome cocktails, networking parties and product launches for up to 120 guests.

It boasts a fairytale-like garden setting, framed by trees of varied species, and offers plenty of attractive photo opportunities.

According to Darren Oh, director of business development at Gardens by the Bay, there has been a surge in demand for outdoor events at the attraction, and Secret Life of Trees is the answer to this growing interest.

Oh said the new venue “helps to break the usual tone of meetings and events by transporting (delegates) outside”.

Mobile sound system and projection setup can be arranged, as can chauffeur-driven garden cruisers to ferry guests to the venue.

In the event of wet weather, a sheltered space located right below the garden will be used instead.

To enhance the event experience, planners can arrange for their guests to end the event with a stroll through Gardens by the Bay and across the OCBC Skyway, an aerial walkway located 22m above ground in the Supertree Grove.

Secret Life of Trees is open for hire from 18.00 to 21.00 only.

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Asia holds up

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Brexit reality has rocked global stock markets and slayed the pound, but Asian BTMICE players are not feeling the pinch yet. By Karen Yue

In the days after the UK’s historical vote on June 23 to leave the European Union, leading global travel companies have reported neither sharp falls in business travel traffic nor postponements or cancellations of business events originating from the UK.

Carlson Wagonlit Travel (CWT), BCD Travel and Hotel Reservation Service (HRS), have all reported no significant changes in business travel by their clients in the UK over the final days of June.

The impact on business travel has continued to be slight in the following weeks.

While Bertrand Saillet, general manager of FCM Travel Solutions Singapore, shared that “a level of uncertainty and a slight downward trend in business travel” had emerged over time, he said there isn’t yet a “clear trend for business travel to and from the UK”.

“Corporate travel is usually linked to market conditions, so with the uncertainty, businesses are watching their spend more cautiously and when this happens, business travel is usually the first to be scaled back. This is more apparent now in the finance and investment sectors, where most trading is conducted in pounds,” Saillet explained.

But because most business travel plans are pre-determined (and essential for) ongoing business discussions, corporate traffic from the UK into Asia will carry on as usual, according to Saillet.

BCD Travel is also “preparing for some volatility” as clients may take a “conservative approach to internal travel and small meetings”, according to Greg O’Neil, president – Asia-Pacific, but the company is not “adjusting annual projections for volume”.

Still, the uncertain economy will cause clients to approach travel negotiations with greater care, resulting in tougher negotiations and higher demand for cost-savings, opined both FCM and HRS.

No impact yet on meetings

It is still early days for regional MICE experts to diagnose Brexit’s impact on meetings and events coming from the UK into Asia, but a tinge of apprehension exists.

Arokia Das, senior manager at Luxury Tours Malaysia, thinks a slowdown in corporate event bookings is on the horizon, as companies will be cautious about spending and may wait until the economy and political situation stabilise.

And should demand for corporate meetings be affected, O’Neil and Saillet agreed that small meetings would take the first hit.

Brexit

O’Neil explained: “Companies tend to drop small internal meetings first because those are planned closer to the time of the event and often can be (replaced) using virtual collaboration technology. Larger meetings typically include costly cancellation policies, so we expect them to proceed.”

On the corporate incentives front, SITE past president, Paul Miller, has urged calm, saying: “It is critical that our industry maintains a ‘keep calm and carry on’ approach in order to minimise any potential impact on incentive travel programmes and other business events.”

And calm is what Diethelm Travel Group is feeling right now.

Lisa Fitzell, group managing director of the inbound specialist with operations in 12 Asian countries and which is strong in the European market, told TTGmice that it is business as usual with her UK clients.

“We have had no cancellations and bookings have not slowed down,” Fitzell said, adding that enquiries for future events in Asia have not been put on hold.

Fitzell, who held client meetings across the UK in the two weeks following the Brexit vote, found that key clients were not changing their forecasts for 2016.

While she expects softer bookings in 2017 due to the weak pound, she opined that “Asia is still placed better than the US, Australia or New Zealand (as a destination) due to the value it offers”.

SITE Asia-Pacific president, Rajeev Kohli, also reminded his industry peers that “British travellers tend to be very resilient and, after a period of adjustment, we should see a degree of normalcy (in outbound travel) return.”

Rosy prospects the other way

It is a different story with inbound travel to the UK.

David Tarsh, managing director of UK-based Tarsh Consulting, which serves many in the travel industry there, said: “Brexit brought a slump in the value of the pound. Overnight, hotel rooms, taxis, restaurants and all visitor attractions in the UK are better value.”

Companies holding events in the UK would benefit from being able to attract a larger attendance with the softer currency, opined Saillet.

“This means we are able to offer our clients more event options that fit within their budget. Our clients are also looking to extend their business trips in London because it is now more affordable to do so,” he said.

A HRS spokesperson also agrees that the weakened pound will lead to increased demand for the UK, as cost of business trips and meetings will be lower.

Dynasty Travel, one of Singapore’s leading outbound specialists with a business events arm, has already reaped the rewards of Brexit’s pound slaying.

Spokesperson Alicia Seah said corporate event bookings for the UK have leapt 15 to 20 per cent within a few weeks. These are slated to take place between September and December.

Seah added that dual city itineraries, such as those combining London and Paris, are giving way to more UK-only programmes as clients hope to take full advantage of their new buying power.

“Travellers are opting to travel beyond London to less explored parts of the UK, such as Ireland and Scotland,” she said.

“The UK is popular among Singaporeans. If the pound continues to weaken, we can expect even stronger demand in the coming spring/summer months,” Seah concluded.

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