Asia/Singapore Monday, 13th July 2026

NZICC strengthens international sales team

0
From left: Irette Ferreira; Xanthe Smythe

The New Zealand International Convention Centre (NZICC) has strengthened its International Sales Team with the appointments of Irette Ferreira and Xanthe Smythe, as the venue builds momentum in its first year of operation.

The appointments of Ferreira as international sales consultant, and Smythe as sales manager – international, mark the next step in NZICC’s expanded sales strategy, strengthening the ability to attract international conferences, major events and new business from key growth markets.

From left: Irette Ferreira; and Xanthe Smythe

Ferreira brings more than 20 years of global business events expertise across South Africa, Qatar, the UAE and New Zealand, with specialist knowledge in the international association market, bid strategy, global relationship management and destination development.

Most recently, Ferreira was with Business Events Wellington, where she supported the strategy to build the pipeline for Tākina, Wellington’s new convention centre.

Smythe also joins NZICC with more than 20 years’ experience in hospitality, sales, and events, bringing a strong understanding of client needs in the business events sector. Known for her collaborative approach and strength in strategic partnerships, Smythe completed the ICCA Skills Programme in 2024.

They join a team led by Alana Bicknell, director of sales, whose 17 years of cross-sector experience spans business events, hospitality, venue sales, operations and complex stakeholder environments.

The team is focused on growing NZICC’s global event pipeline, with Eloise Barnes, business development executive, supporting stronger university and research sector relationships, and Jessica Carlson, sales manager, Australia, who brings more than 15 years’ experience across the business events sector in New Zealand and Australia.

Hong Kong lures inbound groups with immersive experiences and robust support

0
Travel agents from China and India on the recent fam trip

The Hong Kong Tourism Board (HKTB) recently hosted a five-day familiarisation tour for travel agents from Mainland China and India, spotlighting the city’s refreshed lineup of immersive cultural experiences.

A major highlight was the signature Sun Life Hong Kong International Dragon Boat Races. To mark the event’s 50th anniversary, Sun Life and the HKTB partnered to expand the celebration into a vibrant 13-day dragon boat carnival along the Tsim Sha Tsui Promenade.

Travel agents from China and India on the recent fam trip

This showcase comes at a time when geopolitical conflicts in the Middle East are prompting corporations to divert incentive travel away from Gulf transit routes, leading to a surge in demand for safe destinations like Hong Kong.

For direct-selling companies like Oriflame Cosmetics (China) Co., which organises annual distributor conferences and incentive trips, this regional pivot has reshaped their planning.

Event manager, Jessie Ye, explained: “We used to recommend transiting through the Middle East to Europe, but we now propose South-east Asia and Hong Kong for safety. To maximise impact and manage budgets, the industry is increasingly combining annual conferences with incentive trips, while favouring smaller, more experiential gatherings.”

This shift toward deeper engagement has also changed how corporate groups view local culture.

“Organisers today want events that bridge corporate goals with local civic spirit,” Ye noted. “Hong Kong’s ‘can-do’ attitude perfectly mirrors our own entrepreneurial drive. Since we only repeat destinations every five to six years, we look for deep, meaningful experiences. One example is Hong Kong horse racing; it blends entertainment with local charity traditions, offering the kind of fresh, community-minded engagement we want to integrate into our programmes.”

Aarsh Gyani, head of international MICE at India Hospitality Mart, shared a similar perspective upon returning to the city after several years.

“Incentive tours originally planned for the Americas are shifting to Asia because companies want to avoid flying senior management through the Gulf,” Gyani said. “Hong Kong stands out as a prominent, stable hub with seamless direct flight connectivity to multiple Indian cities.”

Once on the ground, the city’s evolving appeal and business events-ready infrastructure became apparent to Gyani.

“The destination feels refreshed. For instance, the Hong Kong Geopark is a remarkable product we can now pitch to corporate groups. Watching the dragon boat races was also a first for me – it’s a beautiful tradition that Indian travellers can relate to,” he added.

However, keeping Hong Kong competitive in a budget-conscious climate requires strong structural backing, making government funding schemes important for locking in corporate groups.

Ye praised the flexibility of the HKTB’s current support model, particularly its accessibility for mid-sized events.

“Subsidies are now available for smaller groups of around 400 participants, not just mega-groups. These exclusive experiences couldn’t materialise without government backing, as local receiving agents have limited leverage. For instance, horse racing used to be a niche activity, but HKTB’s support now allows us to weave this authentic culture into our clients’ incentive programmes,” she noted.

Ultimately, these subsidies help bridge the gap between Hong Kong’s premium reputation and tightening corporate budgets.

Gyani agreed: “Hong Kong is perceived as a premium Asian MICE product, so budget is always a major factor. Yet, it is far more dynamic and surprising than Singapore, and highly competitive against destinations like Thailand or Vietnam.”

To illustrate the impact of this support and why it makes pitching Hong Kong to his clients so seamless, Gyani shared a recent success story.

“We have a group of 230 people arriving next week who wanted to come to Hong Kong, but were struggling with budgets slashed by the geopolitical climate. HKTB’s incentive scheme completely saved the trip. Their subsidy model is excellent, and they constantly keep us updated on new venues, conventions, and mega-events like the dragon boat races and Halloween celebrations, making it incredibly easy to pitch the city.”

New Ministry of MICE alliance simplifies regional event planning in South-east Asia

0
PHOTO: Cheong: MOM brings together respected industry leaders who share a common belief that South-east Asia is stronger when they work together

The recently-launched Ministry of MICE (MOM) – an alliance of independent DMCs based in South-east Asia – is the brainchild of veteran industry leader Francis Cheong, group CEO of Malaysia-based Aavii Worldwide.

Headquartered in Kuala Lumpur, the alliance launched with a combined partner sales value of US$300 million and an established footprint across Malaysia, Thailand, Singapore, Indonesia, Vietnam, Cambodia, Laos, and Myanmar, with active plans to expand into the Philippines next.

PHOTO:
Cheong: MOM brings together respected industry leaders who share a common belief that South-east Asia is stronger when they work together

“MOM was created to simplify complexity,” Cheong told TTGmice. “Our long-term vision is to position South-east Asia as a single connected business events ecosystem, allowing international planners to access multiple destinations through one trusted network, while still benefiting from deep local expertise in each market.”

Member DMCs remain independently owned, but operate via a collaborative platform that streamlines consultation, proposals, and cross-border coordination.

When asked how a typical cross-border event would look like, Cheong explained: “Depending on the project scope, clients may work through a lead MOM partner who coordinates the overall programme, while local delivery remains in the hands of the destination specialist within each country. The objective is simple: one conversation, one strategic approach, and multiple destinations delivered with local authenticity and expertise.”

Driving this push for a unified platform are the steep regulatory and logistical hurdles inherent to crossing South-east Asian borders.

Jessie Heng, regional director of Singapore-based MICE Maestro, pointed out that differing contracting practices, tax structures, event permits, customs clearance for exhibition materials, and varying transportation logistics create operational risks for international planners.

“Through MOM, we are able to approach regional opportunities as one connected team rather than individual destination partners. The collaboration becomes more proactive, with member agencies involved from the early planning stage to jointly design programmes that leverage the strengths of each destination, while maintaining a consistent client experience throughout the journey,” Heng said.

She illustrated how a complex, multi-destination brief – such as a corporate incentive split between Singapore and Malaysia – would be handled seamlessly under MOM.

“MICE Maestro may act as the lead coordinating partner based on the client’s relationship and programme objectives. Together with Aavii, we would jointly develop a seamless itinerary, align operational standards, coordinate supplier negotiations, and ensure programme objectives are consistently delivered across both destinations… The result is greater efficiency, stronger programme design, and a more seamless experience.”

A core differentiator of the alliance is relationship continuity; rather than handing clients off to unfamiliar third parties when crossing borders, the lead agency remains actively embedded throughout the event lifecycle.

“Clients do not have to start from scratch each time they cross a border,” emphasised Cheong. “In other words, MOM combines local expertise with relationship continuity. The destination expert delivers the on-the-ground knowledge, while the trusted relationship built over many years remains intact.”

To maintain strict quality standards, MOM operates on an exclusive, invitation-only basis, limiting membership to promote accountability and trust.

Moving forward, MOM’s immediate target focuses on building regional capability and cross-border referrals rather than pure revenue metrics. To align operational teams on quality, sustainability, and execution excellence, the alliance is currently finalising plans to host its inaugural MOM Forum in September 2026, targeting either Kuala Lumpur or Penang as the host destination.

“Over the next 12 to 24 months, success will be measured by the number of multi-country opportunities generated, collaborative bids secured, knowledge-sharing initiatives launched, and cross-border business referrals converted into confirmed projects,” said Cheong.

Aside from Cheong, other founding partners include Oscar Choo (CPH Travel Agencies, Malaysia), Tri Nguyen (Indochina Heritage Travel Services Co, Vietnam), Patrick Kam & Jessie Heng (MICE Maestro, Singapore), Jeff Fongmool (MICE Magnet Asia Co, Thailand), Lwin Lwin Kyaw (Myanmar Voyages International Tourism Co, Myanmar), Agustinus Pake Seka (Bayu Buana, Indonesia), Augustine Tay (Tay Travel Service, Malaysia), and Anh Minh Vu (Terraverde Travel Services Co, Vietnam).

Hong Kong successfully hosts Lions International Convention for third time

0
The opening ceremony was attended by more than 10,000 representatives from Lions Clubs worldwide

Hong Kong has successfully concluded hosting the 108th Lions International Convention 2026, marking the third time the city has served as the host destination for this massive global gathering.

Held from July 3 to 7 at AsiaWorld-Expo, the convention attracted around 17,000 delegates from more than 200 countries and regions. This achievement places Hong Kong among a select few destinations to have hosted the prestigious event three times, following previous editions in 1992 and 2005. The opening ceremony alone was attended by more than 10,000 representatives from Lions Clubs worldwide.

The opening ceremony was attended by more than 10,000 representatives from Lions Clubs worldwide

To maximise the economic impact, the Hong Kong Tourism Board (HKTB) partnered with local tourism operators and attractions to offer delegates transport promotions, attraction tickets, shopping offers, gift redemptions, and theme park discounts, successfully encouraging visitors to extend their stay and explore the city.

A major highlight of the convention was a successful attempt to set a world record for the largest simultaneous Tai Chi session, which saw thousands of delegates take part. Organisers noted the activity successfully promoted healthy living, celebrated Chinese culture, and raised awareness for the United Nations Sustainable Development Goals.

Lions Clubs International has more than 1.4 million members across approximately 50,000 clubs globally. Following the conclusion of the event, the HKTB affirmed it will continue to aggressively pursue major international business events to further strengthen Hong Kong’s position as a leading business and leisure tourism destination.

Kiwanis International Convention returns to APAC with historic Manila event

0
Over 1,200 Kiwanian leaders convened their sessions in the ballroom

The Philippines successfully hosted the Kiwanis International Convention 2026 from June 24 to 27 at the Marriott Hotel Manila, marking the event’s first return to the Asia-Pacific region in over a decade.

Supported by the Tourism Promotions Board (TPB) Philippines, the convention gathered more than 1,200 Kiwanian leaders from 31 countries at the Marriott Grand Ballroom.

Over 1,200 Kiwanian leaders convened their sessions in the ballroom

The four-day event featured networking receptions, cultural showcases, membership development sessions, and regional recognition events, including a concluding international gala.

Programme highlights included leadership insights from executive coach Lei Wang – the first Asian woman to complete the Explorer’s Grand Slam – and discussions on the Kiwanis Children’s Fund, The Kiwanis Possibility Project, and Service Leadership Programs aimed at youth civic engagement.

The event marked the convention’s Philippine debut, aligning with the government’s MICE Philippines: We Take Your Business to Heart campaign.

“We are proud to have welcomed thousands of Kiwanian leaders, proving that meaningful travel goes hand-in-hand with strengthening communities and empowering future generations,” said TPB chief operating officer Maria Margarita Montemayor Nograles.

Show me the money

0

Event brief
The 2026 edition of Money20/20 Asia at the Queen Sirikit National Convention Center (QSNCC) by Informa Festivals marked the culmination of a three-year partnership with the Thailand Convention and Exhibition Bureau (TCEB).

Organisers leveraged a paid-delegate model, intentionally departing from the free-to-attend structure of incumbent regional events. This year, the event welcomed 4,500 attendees, achieving an impressive 40 per cent year-on-year growth.

To build a captive audience, organisers purposefully avoided hosting the show in a traditional financial hub, selecting Thailand as a neutral meeting point.

“What we find is that when people fly into a destination location, the audience is a lot more sticky,” noted Danny Levy, executive vice president and managing director, APAC & Middle East, Money20/20.

“Because attendees fly in with purpose, they are present for all three days, contributing to the show’s high retention rate,” he adds.

Over the past three years, the focus has been twofold: deepening governmental partnerships and curating a hyper-regional audience, answering a clear demand from delegates seeking direct access to Asian decision-makers.

Event highlights
Money20/20 has been experience-led since its founding in 2012, an ethos deeply embedded in its DNA. The event’s internal creative team brought this vision to life through festivalisation.

Instead of a grid style, the show floor utilised a circular design where navigating left or right offered completely different visual and networking journeys.

“We didn’t just set up the show floor in terms of density and yield. We prioritised activations that add to the delegate experience,” Levy stated.

These activations include podcast studios, happy hours, and gamified experiences, for example in its inaugural year, a 3D Pacman Money Arcade. The experience was curated from morning to night, culminating in the Tribe Sky Beach Club networking event.

Despite the festival atmosphere, the environment was highly conducive to commerce. This year, the Connections Lounge facilitated 7,000 meetings without gated or incremental charges.

“The showfloor is built for business. From lounges to food hubs, everything is geared up so people can meet and do business all day long.

“For deal-making, the important thing to stress is the seniority of the show. Even as the event has scaled, we see that one in three attendees are C-suite, and over 50 per cent are vice presidents, directors, or decision-makers,” Levy added.

Artificial Intelligence (AI) was also a key operational pillar. Informa’s proprietary Large Language Model, Aiana – which has previously co-hosted stages – was integrated to push out executive summaries of content sessions. Additionally, the Connect app featured matchmaking algorithms where delegates plugged in operational requirements to optimise their networking.

Challenges
Transitioning the Asian market to a paid format presented initial hurdles. The core challenge was delivering the global Money20/20 experience while localising the value proposition for the region.

“The challenge in Asia is that most incumbent fintech events are free,” Levy explained. “Because we aren’t free-to-attend, we knew we couldn’t compete on scale or reach 60,000 attendees. Instead, we positioned the show as Asia’s premier, high-quality fintech event.”

He continued: “Transitioning an established tradeshow from a model based on booth density to one focused on experience can be difficult. In Asia, it’s about ensuring delegates feel they got the best possible return on investment. Events are tiring, so we want participants to leave feeling that their money and time were well spent.”

Logistically, finding a venue capable of housing this consolidated infrastructure was paramount, which was why QSNCC was decided upon.

Navigating government relations was another primary focus. Securing unified support from the Bank of Thailand, Securities and Exchange Commission, National Innovation Agency, and TCEB was crucial to embedding the show within the local financial fabric.

This regulatory alignment led to the launch of Policy 20/20, a regulatory track co-located with the main show that brought 50 global regulators to Bangkok. Following its success in Thailand, the format has since been scaled to other Money20/20 events globally.

After three years of compounding growth and deepening alliances with local regulatory bodies, Money20/20 Asia has firmly established its home in Thailand, and is set to return to Bangkok for a fourth consecutive year in 2027.

Ultimately, the event’s legacy lies in redefining the traditional B2B playbook by blending high-level business with an engaging experience, all while providing a global stage for regional innovators.

“In many ways, Asia is now leading the West in areas like real-time cross-border payments, Web3, and digital assets. We are providing a platform for local players to showcase their innovations on a global scale. Our tagline is: for Asia, by Asia,” ” Levy concluded.

Event Money20/20 Asia
Organiser Informa Festivals
Venue Queen Sirikit National Convention Center
Dates April 21 to 23, 2026
Attendees 4,500

Harris makes Malaysia debut with Penang property

0
One of the guestrooms in Harris Hotel & Conventions Sunshine Penang

Harris Hotel & Conventions Sunshine Penang has opened in Ayer Itam, marking the brand’s debut in Malaysia and bringing a major new meetings and events venue to Penang.

Targeting the business events market, the hotel features a pillarless Grand Ballroom capable of accommodating up to 1,000 guests for banquets. It also offers flexible meeting spaces fully equipped with integrated LED screens, advanced audiovisual systems, and high-speed Wi-Fi.

One of the guestrooms in Harris Hotel & Conventions Sunshine Penang

Situated within Sunshine Central, the property provides extensive parking and direct access to retail and dining outlets, making it an ideal choice for conferences, seminars, and large corporate functions.

In addition to its event facilities, the property offers 284 rooms and suites – including Harris Rooms, Harris Suites, and Harris Family Suites – catering to business guests, groups, leisure travellers, and families. Hotel amenities include Harris Bistro, a lounge, a swimming pool, a children’s wading pool, a playground, a gymnasium, and complimentary Wi-Fi throughout.

Located approximately 30 minutes from Penang International Airport, Harris Hotel & Conventions Sunshine Penang combines accommodation and event capabilities with a prime location near key local attractions, including Penang Hill, Kek Lok Si Temple, and Ayer Itam’s renowned food precincts.

Pan Pacific Singapore makes dual promotions in commercial events team

0
From left: Edwin Koh; Vivien Lee

Pan Pacific Singapore has promoted two senior leaders – Edwin Koh and Vivien Lee – within its commercial team.

Edwin Koh is now the director of events at the property. In his new role, he leads a team of 15 across the event management function. His responsibilities span strategic sales and revenue management, operational oversight of complex and VIP events, cross-functional collaboration with culinary and banquet teams, and client and stakeholder engagement.

From left: Edwin Koh; Vivien Lee

Koh has close to two decades of experience in events and hospitality. He joined Pan Pacific Singapore in 2017 as events services manager before departing briefly and returning in June 2019 as catering sales manager. He has since progressed steadily through the ranks, serving as senior catering sales manager, and most recently as assistant director of events from July 2023.

Meanwhile, Vivien Lee has been appointed director of sales, MICE, Pan Pacific Singapore, and she has been tasked with growing the property’s business events segment.

With over 15 years of progressive experience in hospitality sales, Lee joined Pan Pacific Singapore in October 2024 as assistant director of sales, MICE. Prior to joining the hotel, she spent close to 13 years across two stints with Shangri-La Hotels & Resorts in Singapore, where she rose from management trainee to assistant director, business conversion, MICE, overseeing group sales strategies across four properties.

In between, she served as director of sales at The Warehouse Hotel under Lo & Behold Group, where she led business development, brand collaborations, and client relationship strategies.

Japan turns to youth training and local seminars to boost MICE workforce

0
Japan develops several initiatives to counter business events workforce shortage

Japan’s business events industry is investing in attracting the next generation of talent as the government pushes to expand the sector despite the country’s ageing workforce.

Across the country, business events stakeholders are rolling out initiatives to introduce the key aspects of the sector to young people through engagement, training and hands-on activities.

Japan develops several initiatives to counter business events workforce shortage

The Japan MICE Challenge 2026, a pitch competition for university students that concluded in February, attracted a record number of participants in an expanded number of competition categories. After sharing ideas on creating corporate incentives, bidding on international conferences and launching virtual exhibitions, the winners engaged with mentors, sponsors and industry executives.

Academic learning opportunities include the Fukuoka Global MICE School’s 10-month programme for local university students. Run by the Fukuoka Convention & Visitors Bureau (FCVB) in collaboration with the city, the initiative attracts some 100 applicants annually for lectures, workshops and internships that can be completed concurrently with other courses.

“We want our students to develop a solid understanding of and interest in MICE, and ultimately find employment in the sector after graduation,” an FCVB spokesperson told TTGmice.

To capitalise on interest generated by Expo 2025, Osaka Metropolitan University and Japan Convention Services, Inc. held lectures and workshops on event planning and management for local university students.

In Yokohama, a MICE Challenge brings together students and business events professionals in a co-creation programme to solve local business events-related issues.

In addition, the Yokohama City Visitors Bureau (YCVB) holds an annual programme of seminars and courses to boost interest in business events among local businesses.

“Aside from hotels and convention venues, many businesses have little knowledge of what goes into a conference, from the bidding stage to post-conference, and therefore do not understand what they can contribute,” a YCVB spokesperson told TTGmice.

“The training serves to encourage local businesses to get involved with MICE and contribute to the local economy.”

NT deploys targeted economic strategy and tiered subventions to win business events

0
The 22nd International Symposium on Fish Nutrition and Feeding Congress Dinner was held on the lawns of Mindil Beach Casino Resort; photo by Tourism and Events NT

The Northern Territory (NT) is sharpening its competitive edge in the global business events arena through a mix of strict sector alignment, aggressive seasonal incentives, and a fresh wave of hotel and cultural infrastructure.

Speaking to TTGmice, Rebecca McCaig, director of Northern Territory Business Events (NTBE), revealed that the bureau’s core strategy relies on attracting business events that directly mirror the Territory’s priority economic sectors.

The 22nd International Symposium on Fish Nutrition and Feeding Congress Dinner was held on the lawns of Mindil Beach Casino Resort; photo by Tourism and Events NT

“Securing these events not only enhances the local knowledge base, but also provides a catalyst for innovation, investment, and trade,” McCaig said.

This targeted approach has yielded major wins. In 2025, the NT hosted the 10th World Archaeological Congress in Darwin, drawing 2,000 delegates, over half of whom travelled from international destinations. More recently, the aquaculture sector also took centrestage when the NT welcomed the 22nd International Symposium on Fish Nutrition and Feeding in May 2026.

According to McCaig, the Territory’s unique environment is a major drawcard for scientific and community-focused associations. “Business events which feature a strong focus on nature, culture, and sustainability have chosen the NT to leverage ancient learnings and engage in meaningful cultural engagement as part of their programmes,” she noted.

To combat the seasonality of the Top End and Red Centre, NTBE is highlighting its Northern Territory Business Events Support Fund to drive bookings into shoulder and off-peak months. The fund operates on a tiered, per-delegate financial assistance scale, offering an increasing payout for events booked outside the dry season: a minimum of A$100 (US$69) per delegate from May to September, increasing to A$150 in October, March, and April, and maxing out at A$200 from November through February.

“We’ve developed a range of initiatives which address demand variations and assist us to extend the length of our business events season,” McCaig explained, adding that priority is given to events at the consideration stage that align with the NT’s economic strengths.

The Territory’s capability to host large-scale international groups has also received a boost from expanded air connectivity and brand-name hotel stock. Darwin International Airport offers direct connections to Singapore via Singapore Airlines and Qantas, alongside Qantas services to Denpasar. Additionally, China Southern Airlines’ direct service from Guangzhou – a 6.5-hour flight launched in late 2025 – has unlocked major potential from the North Asian market.

On the ground, Darwin’s inventory has expanded with the mid-2025 opening of the 186-room Courtyard by Marriott Darwin, followed by the June 2026 launch of the 88-room voco Darwin Suites by IHG Hotels & Resorts.

Adding to this infrastructure wave, the Larrakia Cultural Centre is scheduled to open this August adjacent to the Darwin Convention Centre. Developed as a space for the Traditional Custodians of the Darwin region to showcase their language and heritage, the centre will feature dedicated meeting rooms, multipurpose event spaces, an outdoor amphitheatre, and hands-on cultural workshops for visiting business groups.

Reviews

The Slate Phuket

Just 10 minutes from Phuket International Airport on the serene northern coast, this 178-key, Bill Bensley-designed resort offers delegates a quiet, tropical paradise steeped in Phuket’s tin-mining heritage

The Ritz-Carlton, Bangkok

The newly-opened Ritz-Carlton, Bangkok anchors the One Bangkok development with cosmopolitan elegance. Featuring the city's largest ballroom and a spectacular new penthouse suite, it delivers exceptional hardware and deeply authentic, soulful service for business and leisure travellers alike

Mama Shelter Zurich

Behind the imposing, Brutalist concrete that defines Zurich’s Oerlikon district lies a surprising secret. While its exterior honours the neighbourhood’s industrial roots, stepping inside Mama Shelter reveals a vibrant, neon-soaked world that is a far cry from its rigid shell