Asia/Singapore Sunday, 26th April 2026
Page 947

Cambodian incentives go farther

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INCENTIVE groups from Cambodia are increasingly skipping destinations along its borders and choosing to fly to South-east Asian destinations farther afield, encouraged by affordable direct flights.

Ang Kim Eang, president and CEO of Great Angkor Tours and president of the Cambodia Association of Travel Agents, told TTGmice e-Weekly that Singapore, Malaysia and the Philippines are gaining in popularity among Cambodian corporate clients.

“These destinations are accessible by many direct flights, so it is easy to move people,” Ang explained, adding that clients’ thirst for new experiences is also driving the new trend.

Most Cambodian incentive groups have been to nearby countries like Vietnam.

Ang has seen a 20 to 30 per cent increase in incentive travellers in 2015 over 2014. Some 60 to 70 per cent of his MICE groups choose to visit South-east Asian destinations.

Mann Ratana, general manager of Worldwide Tours Agency in Cambodia, shares similar observations and believes that the strong presence of LCCs in the region has made flying more affordable.

Malaysia, and especially Singapore, are bestsellers and many of her clients are making repeat visits. She had to charter flights in order to accommodate her groups.

According to Ang, most of the bookings come from the corporate banking, insurance, microfinance, trading and spare part businesses, with group sizes ranging from 30 to 60 people.

While longhaul demand is meagre in comparison, Ang has noted a five to 10 per cent year-on-year increment in 2015.

New SIA direct flights to Canberra, Wellington a game changer for MICE in Aussie capital

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SINGAPORE Airlines upcoming scheduled flights linking Canberra with Singapore and Wellington is expected to help build the local visitor economy and attract more business and leisure travellers, conferences and meetings to the capital region.

Canberra Convention Bureau CEO, Michael Matthews, said: “A number of high calibre conferences organised from Australia that have regional and international members have previously indicated that direct flights from Asia and New Zealand are a must for them to consider Canberra.”

“Direct air access changes the state of play for meeting in Canberra and opens the door for many conferences and incentive groups that previously found the added connections and associated costs in time and money prohibitive.”

Matthews also added that the new flights to Canberra would be a platform to “foster new relationships between Canberra’s innovation and knowledge industries, and the international meetings sector”.

Andrew Hiebl, CEO of Association of Australian Convention Bureaux, also agrees that direct international flights will boost delegate attendance from the fast-growing Asia region for business events already locked in to Canberra’s calendar.

“Australia’s convention bureaux are significant to the growth and competitiveness of the business events sector through their marketing campaigns and bidding strategies – and therefore the achievement of Tourism 2020. This new service by Singapore Airlines provides Canberra Convention Bureau with more ammunition to win international bids,” Hiebl added.

Jakarta’s terror attack barely dents MICE demand

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THE recent terrorist bombing in Jakarta appears to have marginal impact on business travel sentiments to Indonesia, going by the muted reaction of international buyers at ATF 2016 to the tragic event.

S Rajan, president & CEO of US-based Air Safety Equipment, sees no impact on his company’s business travel to Jakarta. “We are organising a Boeing aircraft equipment product launch in Jakarta in September 2016 and there have not been any concern from participants regarding their safety and well-being in the destination.”

Likewise, Muhamad Zaki, president of RZ Travels US, has not received any cancellations. “Terrorism does not stop people from travelling,” he said. “Our clients still travel as we all realise that there are risks everywhere you go.”

Iris Bloedorn-Millotou of Sunhotels Group and Incentive Travel Spain concurred: “I think nowadays people realise (terrorism) could happen anywhere. People do not want to be intimidated.”

Tama Tour Indonesia, however, has received concerned enquiries from a 1,500-pax incentive group from the US intending to visit Jakarta, Yogyakarta, Bandung and Bali in the coming months.

He said: “We will have to tell them what the ground situation is because they are feeling very uncertain.”

There could be broader implications on long-term travel demand for the region, as Jay Serrano, general manager of US-based JJB Travel, foresees a 20 per cent decline in travel demand to Indonesia and South-east Asia.

Malaysia’s IMR Group director, BP Tan, said: “There used to be more concern about the crime and accident rate when we conduct a risk assessment about a country, but now we have to also take into consideration terrorism.”

Read more ASEAN Tourism Forum (ATF) 2016 stories in the digital edition of our Show Dailies here.

Additional reporting by S Puvaneswary and Paige Lee Pei Qi.

New faces at Melbourne Convention and Exhibition Centre

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MELBOURNE Convention and Exhibition Centre (MCEC) has welcomed new hires across various departments, including operations, event planning and F&B.

Samantha Kent, who was from Sofitel Melbourne on Collins, joins the venue’s customer experience and optimisation team in the newly created position of business development manager. She has many years of experience in business development and events, and has worked in the UK and New Zealand across hotels and stadiums.

Neil Mather, who is named MCEC’s senior manager food and beverage, was last director of food and beverage at the Perth Convention and Exhibition Centre. He has worked with iconic Melbourne venues including Zoos Victoria, Melbourne Arts Centre and the Melbourne Cricket Ground.

Grant Padula, who is now senior manager operations, recently played a key role in the opening of the new Melco Crown Entertainment Studio City Casino in Macau. He brings with him more than 17 years of experience gained from working in large integrated resorts and the hospitality industry.

Joining MCEC from Diversified Communications and taking on the role of planning manager, Elissa Duke has a wealth of knowledge across all aspects of event planning and execution. Duke will lead the venue’s planning team.

Prue Rogers and Paul Rumble have also taken on senior manager roles in customer experience and technology services respectively.

Global Exhibitions Day to highlight industry’s benefits

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THE inaugural Global Exhibitions Day will be staged on June 8 this year, to commemorate the people working in the exhibitions industry and display career opportunities that the industry has to offer.

An initiative by Paris based UFI and Dallas based International Association of Exhibitions and Events (IAEE), the campaign is expected to see participation by exhibition organisers, venues, associations and service providers worldwide.

It aims to promote the value of exhibiting for companies, the role of exhibitions for development of trade and internationalisation, as well as their role in driving innovation and competitiveness of companies.

“There are many great national and regional initiatives, addressing exhibitors, visitors, policymakers and other stakeholders. Uniting these achievements under one common umbrella will strengthen the messages and multiply the reach”, said UFI president Sergey Alexeev and IAEE chairperson Julie Smith.

RWS takes S$10 off event rates

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RESORTS World Sentosa in Singapore is offering a S$10 discount per person on its meeting and dinner packages for events booked before June 1, 2016.

Events must be held before September 1, 2016 and guests should meet the minimum requirement of 30 and 50 persons for meeting and dinner packages respectively.

The offer is applicable for new bookings only and subject to availability.

Other terms and conditions apply.

Conrad Manila expects to do well with MICE crowd

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THE 347-key Conrad Manila expects to generate a “pretty substantial” one-third of business from MICE when it opens in March or April, said its general manager Harald Feurstein.

Business events will come naturally for the luxury hotel as it will be connected by footbridges to SMX Convention Center in the convention and exhibition hub within the Manila Bay area.

Feurstein said the facilities are complementary.

With the hotel’s proximity to the Arena sports and entertainment venue and Manila’s business centres and tourist attractions, as well as its two levels of upscale retail shops within, Conrad Manila is also expected to draw “other market segments”.

Feurstein remarked: “We can be all things – MICE, leisure and business (travel). We’re a little bit of everything but we’re really good in all of that.”

Conrad Manila will satisfy the need for a business-friendly luxury address in the Manila Bay area, which currently offers five-star hotels in the integrated resorts of Solaire and City of Dreams, which may appeal to a different type of travellers.

The hotel’s comprehensive facilities include a ballroom for up to 1,000 pax, a junior ballroom for 450 pax, seven meeting rooms, a boardroom that can seat 20 to 50 pax and the Verandah outdoor function space for up to 400 pax.

Dining options include the Sea Lounge Bar, China Blue which is led by Chinese master chef Jeremy Leong, and Brasserie on Three which offers healthy cuisine made with organic ingredients.

Philippines whet tourists’ appetite with food festivals

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APRIL is dubbed “food month” in the Philippines as it readies to host two international culinary events – Madrid Fusion Manila and World Food Street Congress – in addition to a month-long gastronomic feast across the country.

“This is an opportunity for us to share to a global audience the richness and contemporary edge of Filipino gastronomy,” said Tourism Promotions Board COO Domingo Ramon Enerio III.

A highlight of the food month is Madrid Fusion Manila taking place from April 7 to 9, said Enerio, which will feature a larger contingent of world-renowed and Michelin-star chefs in its second edition this year.

Expected to draw some 1,000 tourists, Madrid Fusion Manila will feature Spanish and Asian chefs, including Joan Roca of three-Michelin-star El Celler de Can Roca, S Pellegrino’s world’s best restaurant for 2015; Eneko Atxa of two-Michelin-star Azurmendi Restaurant in Basque, Spain; and Yoshihiro Narisawa of three-Michelin-star Les Creations de Narisawa in Tokyo.

The World Street Food Congress, which were held in Singapore for past two years, will take place in Manila from April 6 to 9, confirmed Enerio.

A big hit in Singapore, the Food Congress promotes comfort and street food in a bid to preserve food culture and heritage, professionalise the street food craft and open business opportunities.

Projected to bring in about 1,000 tourists, the Philippines might negotiate to be the venue for the World Street Food Congress next year depending on the success of the event.

Taking place in conjunction with the April food month is the Flavours of the Philippines, a food festival featuring food markets and curated Filipino menus in numerous establishments around the country, Enerio said.

Flavours of the Philippines will include activities such as kulinarya tours, cooking lessons and demo, food fiestas and sales, weekend markets in Legazpi Village, Makati and Centris in Quezon City, among others.

Read more ASEAN Tourism Forum (ATF) 2016 stories in the digital edition of our Show Dailies here.

AirAsia’s new Guangzhou link fuels Malaysian interest in the Chinese MICE market

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SOME Malaysian MICE players are intensifying courtship of MICE operators in Guangzhou, encouraged by AirAsia’s new four weekly direct service between Langkawi and Guangzhou since January 24.

John Chan, business development director, Kris International Traveltours, said: “This new route had elevated the status of Langkawi as a premier destination for MICE alongside Penang and Kota Kinabalu.

“Chinese travellers have also become more culturally and environmentally conscious. Langkawi’s status as a UNESCO Geopark, coupled with its beautiful beaches and rainforests will appeal to them.”

Chan believes that the new low-cost air link comes at an opportune time, when the yuan is weak. Smaller Chinese companies will be able to find savings by flying with budget carriers.

He added: “We have (also) increased our promotional efforts in neighbouring cities in Southern China to take advantage of the new flights to get more MICE business to Langkawi.”

Another inbound MICE operator, Mint Leong, managing director of Sunflower Holidays, told TTGmice e-Weekly that she will introduce new incentive itineraries in Langkawi at the upcoming Incentive Travel & Conventions, Meetings China in Shanghai in April.

“With these direct flights, meeting planners and incentive houses can make Langkawi a mono destination, without having to twin it with Kuala Lumpur,” Leong opined.

“MICE hardware in Langkawi has expanded with the opening of Langkawi International Convention Centre last year while the upcoming The St. Regis Langkawi in April will provide more high-end inventory. There are also a number of new attractions that will appeal to the Chinese for post-show tours,” she added.

Christian Metzner, general manager at The Andaman Langkawi, said the resort will beef up its offerings of teambuilding activities this year.

Iskandar Zulkarnain, director of sales at the resort, revealed that the resort was eyeing the meetings and incentives market from China, especially during the resort’s low periods.

China is the largest foreign tourist market for Langkawi. Due to the direct flights, Langkawi Development Authority is planning to organise B2B promotions in Guangzhou and neighbouring cities in the 2Q2016 to attract more leisure and MICE business.

Sheraton Bali Kuta Resort rolls out new experiential meeting programmes

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Aerial view of Sheraton Bali Kuta Resort

FIVE new packages for meetings and events are now available at the 203-key Sheraton Bali Kuta Resort, offering activities that range from engagement with the Balinese community to customised teambuilding experiences.

Aimed at enhancing the delegate’s experience, these packages are: Share Your Plate programme where guests create a meal with unknown ingredients which will then be shared with children from the local orphanage; a 15-minute post-lunch activity with Sheraton’s fitness team; a three-minute SHINE Spa massage session during coffee breaks; a selection of power bars and candies at the refreshment lounge; and an After Work Happy Hour session where beers and cocktails are served at the refreshment lounge. Prices per pax vary.

These packages come with use of the hotel’s meeting spaces, complimentary microphones, a projector, conference sound system, clutter-free meetings set up, stationery, candies and bottled water.

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