CWT has committed to a US$100 million investment in the myCWT travel management platform, as it moves forward with the implementation of its previously announced recapitalisation plan.
The first tranche of investment is allocated towards new capabilities coming to market in the next six months.
These include responsible travel initiatives helping travellers and travel managers achieve more purposeful travel and travel programmes – in response to 67 per cent of CWT global customers stating that their company’s sustainability goals are more important since the pandemic.
Platform connectivity will also be enhanced to ensure a seamless and productive digital experience for travel managers and their travellers – reflective of the increased role technology plays in increasing traveller confidence as they resume travelling. There will also be broader content to further expand the breadth of travel choice and trip options – ensuring greater flexibility, to fit evolving travel program needs.
On the back of new features released in the myCWT platform late last year, the new investment plan this quarter includes the introduction of carbon footprint indicators. The rest of the platform’s new capabilities will be delivered throughout the rest of this year.
