International Convention Centre Sydney (ICC Sydney), managed by ASM Global, has reported that it has attracted over one million visitors and delivered A$600 million (US$387.5 million) in visitor expenditure across 500 events, following the release of its 2022/23 Annual Performance Review.
This is up from 470,000 visitors and an economic contribution of A$190 million in FY2021/22, and ICC Sydney is on its way to delivering A$1 billion in economic contribution within the next five years.
ICC Sydney CEO and ASM Global (APAC) group director of convention centres, Geoff Donaghy said the efforts of the team to build its ranks, partner with organisers on successful events and prioritise social impacts were recognised by event planners, the business events industry and community alike.
“Despite the headwinds we faced to scale and train our delivery teams to match business demand, we are proud to have reported 99 per cent client satisfaction, 96 per cent delegate satisfaction and 83 per cent team member engagement during the period,” Donaghy said.
Over the year, ICC Sydney hosted a healthy calendar of domestic and consumer events and a rising number of international events including 18 international conventions, 106 national conventions, 54 exhibitions, and 84 live entertainment events helping the venue team to exceed its revenue and profit targets for FY2023 – all while supporting a range of social causes and community programmes.
Overall, international event bookings and international delegate attendance is expected to take another two to three years for all markets to fully stabilise.
Recently, ICC Sydney also launched its Accessible and Inclusive Events Guide, providing guidance and resources for event planners to help organise events that are able to cater to everyone.
“We are also on track to deliver all of the objectives of our second Reconciliation Action Plan and our Legacy Program, which aims to build opportunities for local First Nations, creative industries, entrepreneurial businesses as well as students – and reduce and report on the carbon footprint of our clients’ events at ICC Sydney,” Donaghy added.
The new financial year will see ICC Sydney hosting international events such as the FDI World Dental Congress in September, World Organisation of Family Doctors conference in October, and the 23rd World Congress on Safety and Health at Work in November.
