Trip.Biz, the corporate travel management brand of Trip.com Group, has unveiled the Trip.Biz Product Matrix, a suite of innovative solutions designed to optimise corporate travel management.
Jim Chung, general manager of global key accounts and Southeast Asia at Trip.Biz, said the company is leveraging human-centric technology to deliver all-in-one digital solutions tailored to the evolving needs of modern global business travel.
The Trip.Biz Product Matrix comprises six core products: Trip.Biz OBT & App, Trip.Biz Reporting, Trip.Biz Payment, Trip.Biz Desk, Trip.Biz ESG, and Trip.Biz Care.
Trip.Biz OBT & App consolidates content from multiple suppliers, including NDC and LCC, reducing users’ need to switch between different service providers.
Trip.Biz Payment offers a range of payment options, including mixed payments, corporate settlement, and multi-currency support.
Trip.Biz Reporting delivers real-time analytics, live tracking, and AI-enhanced reporting, empowering businesses to make data-driven decisions. The AI reporting feature, powered by the Trip.Biz Large Language Model, enables travel managers to generate custom travel insight reports in minutes, simplifying the process.
Trip.Biz Care brings comprehensive support before, during, and after trips, and integrates human-centric technology to enhance traveller experiences, offering exclusive travel benefits and rewards.
Trip.Biz ESG offers carbon emissions display, footprint tracking, ESG reporting, and carbon management, helping companies meet their sustainability goals.
Finally, Trip.Biz Desk is a specialised booking tool for local partners, enabling the delivery of localised services and a consistent client experience across different regions.
Tao Song, chief technology officer, Trip.Biz, highlighted the pivotal role of human-centric technology in the use of multi-cloud infrastructure, comprehensive content sourcing, and a robust partner network to ensure high availability and security.
Tao said: “By harnessing the power of AI, we can take efficiency to new heights in business travel, going from good to great.”
