Asia/Singapore Wednesday, 29th April 2026
Page 168

Unearthed Productions partners Fairmont Singapore & Swissôtel The Stamford for tech-driven events

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Unearthed Productions partners Fairmont Singapore & Swissôtel The Stamford for tech-driven events

Unearthed Productions has joined forces with Fairmont Singapore & Swissôtel The Stamford, home to the Raffles City Convention Centre (RCCC).

This collaboration aims to elevate event experiences by combining Unearthed Productions’ cutting-edge audio, video, and lighting (AVL) solutions with the hotels’ renowned infrastructure and hospitality.

Unearthed Productions partners with Fairmont Singapore & Swissôtel The Stamford for tech-driven events

Throughout 2024, RCCC and the SKAI suites at Swissôtel The Stamford will undergo a transformation, featuring high-definition LED video walls and AI-powered smart meeting solutions. Unearthed Productions will also provide its creative expertise and production capabilities to help event planners design dynamic showcases that leverage these cutting-edge technologies.

The partnership is a key component of RCCC’s vision to become Asia Pacific’s leading business events venue. By integrating advanced AVL technology into its ballrooms and meeting rooms, RCCC will offer event planners unparalleled capabilities to create immersive and engaging events.

Tokyo to host veterinary congress in 2026

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The Tokyo Convention & Visitors Bureau (TCVB) has announced that the city has been selected to host the 41st World Veterinary Association Congress (WVAC 2026).

The event will take place at the Tokyo International Forum from April 21-24, 2026, attracting an estimated 6,000 veterinary professionals from 70 countries and regions. This will be the second time Japan has hosted the congress, with a previous event held in Yokohama in 1995.

Tokyo’s Shinjuku at dusk

WVAC is a global platform for discussing advancements in veterinary medicine and promoting the “One Health” concept, which emphasises the interconnectedness of human, animal, and environmental health.

The successful bid was attributed to a strong proposal submitted by the Japan Veterinary Medical Association (JVMA) and Japan’s established reputation in veterinary science. The Tokyo Metropolitan Government and TCVB provided financial and in-kind support throughout the bidding process, contributing significantly to the win.

TCVB will continue to collaborate with JVMA to ensure the successful execution of WVAC 2026.

BCD M&E releases new sustainability guide

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BCD Meetings & Events (BCD M&E) has launched its annual Sustainability Guide, an in-depth resource that reveals best practices and emerging trends in the meetings and events industry.

The guide explores challenges to sustainability, from cost and travel to politics. It explores environmental regulations and offers practical solutions for more sustainable meetings and events. The guide also highlights the industry’s approach to sustainability beyond environmental initiatives –encompassing social and economic change through areas like diversity, equity, and inclusion (DE&I) and health and wellbeing.

The 2024 Global Sustainability Guide highlights the challenges and opportunities meeting planners, suppliers, vendors, and destinations face in adopting sustainable practices

“There is an obvious and ongoing need to go further in implementing sustainability practices within the meetings and events industry, driven by the global focus on climate change and tightening regulations on carbon emissions,” said Bruce Morgan, global president, BCD M&E.

“The scale of this challenge can, at times, be overwhelming. By thinking forward and embracing the myriad of best practices available to our industry, we not only mitigate risks but also unlock significant opportunities for positive change,” he added.

The full report can be downloaded here.

Kuala Lumpur Convention Centre appoints new DOSM

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The Kuala Lumpur Convention Centre (the Centre) has promoted Tiffany Chung to director of sales and marketing.

Chung, who most recently was the Centre’s deputy director of sales, takes over from Ravindran Sathiamoorthy, who has been the Centre’s director of sales since 2020 and has retired after 18 years of service.

In this new role, Chung will be responsible for developing and implementing sales strategies, managing new product development, driving business development and revenue growth, overseeing marketing campaigns, as well as talent development and management.

Chung brings a wealth of experience to this role, having held key positions in the business events industry for over 20 years. She first joined the Centre in 2013 as exhibition floor manager, following which she took on the role of exhibition sales manager before being promoted to the head of sales in 2017.

Before joining the Centre, she had stints with the National Tech Association of Malaysia, and Reed Exhibitions.

SmartRyde, Garuda Indonesia partner up on airport transfer services

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Onyx opens first Shama outpost in Malaysia

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Two-bedroom suite

Onyx Hospitality Group has opened the Shama Suasana Johor Bahru, marking the debut of the first Shama hotel and serviced apartment in Malaysia.

The property offers 87 suites ranging from one- to three-bedroom suites, all of which offer modern amenities such as fully-equipped kitchens, separate living and dining areas, high-speed Wi-Fi, smart TVs, and premium bedding.

Two-bedroom suite

It stands adjacent to Zenith Mall, and a five-minute walk away to the Rapid Transport System.

Shama Suasana Johor Bahru also offers facilities such as a state-of-the-art fitness centre, an outdoor swimming pool with panoramic city views, a residents’ lounge, meeting rooms equipped with the latest technology, and 24-hour security and concierge services.

Malaysia is also the first country, outside of Thailand, to host all three Onyx Hospitality Group brands: Amari, Ozo, and Shama.

Jane Park named PATA Face of the Future 2024

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PATA has awarded Jane Park, assistant manager – F&B revenue management & operations at Hotel Icon in Hong Kong, the title of Face of the Future 2024.

The award is bestowed to enterprising individuals whose leadership shines through their involvement with tourism campaigns, or demonstrated commitment to the sustainable development of the Asia-Pacific travel industry in a spirit in line with PATA’s mission.

Park led projects that successfully engaged staff at all levels and improved revenue generation

Park graduated in 2021 with a Bachelor’s degree in Hotel Management from the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University. During her tenure in the Elite Management Trainee programme at Hotel Icon, she recognised that service staff are the essence of the hospitality industry, and their ability to deliver exceptional service is critical in fostering guest loyalty and enhancing brand reputation. To emphasise the significance of guest service, Park successfully undertook two projects in collaboration with hotel executives at Hotel Icon, focusing on developing a revenue generation strategy and menu engineering for the F&B outlets.

In alignment with Hotel Icon’s philosophy, We Love to Care, Park launched the Delight Your Guest programme, which enables staff at all levels to participate in the planning process and create memorable experiences for guests. This programme contributed to Hotel Icon being named the most reviewed hotel in Hong Kong for 2022.

For her second project, Park collaborated with the director of revenue and marketing to develop a more sophisticated approach to planning, yield management, and forecasting for F&B operations. Implemented in April 2024, this new method led to an increase in market bookings despite challenging recovery conditions. By prioritising guest experience, fostering a collaborative environment, and promoting innovative revenue management strategies, Park ensures that service staff can take pride in and derive satisfaction from their valuable contributions to the industry.

Commenting on Park’s win, Mayur Patel, head of Asia OAG Aviation and PATA Executive Board member, said: “PATA has consistently led in human capital development and in recognising and nurturing young tourism professionals. We applaud your participation in this special award, which celebrates an exceptional rising star in the industry. As young leaders in this dynamic industry, you play a pivotal role in shaping the future of tourism, which evolves continuously with changing trends. Your passion and innovation are essential for driving the industry forward.”

Patel is the Head Judge for this year’s PATA Face of the Future judging panel. He was also the PATA Face of the Future in 2002.

PATA CEO Noor Ahmad Hamid said: “The tourism industry must make a concerted effort in allowing the younger generation to be the thought leaders and permit them to shape the future of the travel and tourism industry, because, after all, they are the beneficiary.”

He added that the PATA Face of the Future “is undoubtedly crucial in our effort to move towards the future tourism economy”.

As the 2024 PATA Face of the Future, Park has been invited to join the PATA Board, representing the youth community of the association. She has also been granted full sponsorship for participation at PATA Travel Mart 2024, alongside other benefits as a winner.

Troubled flights

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Severe turbulence caused by developing storms over the Irrawaddy Basin on May 21 shook up Singapore Airlines’ flight SQ321 as crew carried out meal service and passengers took the opportunity to stretch and take a toilet break.

Dozens of passengers and crew members were injured – with one fatality, a 73-year-old passenger with a heart condition – as the aircraft experienced an altitude drop of 178 feet (about 54m) in 4.6 seconds. An emergency landing had to be made at Bangkok’s Suvarnabhumi Airport.

Flying is still one of the safest modes of travel, experts say

Days later, 12 passengers on Qatar Airways flight QR017 from Doha to Ireland were injured during a bout of turbulence over Turkish airspace. The airline reported that the injuries were minor, and the aircraft was able to land safely and on schedule in Dublin.

Soon after, a crew member on Turkish Airlines’ flight TK2320 injured her spine during severe turbulence enroute from Istanbul to Izmir.

Aviation experts weighing in on the accidents said such fatalities are rare and that flying remains a safe way to commute over long distances.

Independent aviation analyst Alvin Lie said the intensity of turbulence experienced by SQ321 was likely “extreme”, and that the phenomenon was rarely severe.

Stefan Wood, executive director at Air 7 Asia and pilot, who has flown in the Asian region for the past 20 years, agrees that SQ321’s incident was unfortunate, and flying remains safe.

“Pilots in flight face turbulence associated with clear-air and convective weather such as thunderstorms. In the case of CAT (clear-air turbulence), the aircraft can drop a couple of thousand feet all of a sudden. This will cause anything not buckled down to go flying,” Wood told TTGmice.

Wood pointed out that the intensity of turbulence varies by aircraft size and flying altitude. Generally, larger aeroplanes are more stable while higher altitudes offer a more stable environment. “The worst weather happens between 20,000 and 40,000 feet,” he said.

Larger passenger jets typically fly at a maximum altitude of about 41,000 feet, whereas smaller private jets can go farther up to a maximum of 53,000 feet.

“To explain this simply, larger aircraft have to pressurise a larger cabin space, and it gets harder to pressurise at higher altitudes. Conversely, smaller private jets have less cabin space to pressurise and can fly at higher altitudes,” said Wood.

Turbulence on the rise?
Social media chatter seems to paint a picture of flights encountering more frequent and intense turbulence.

Anecdotal feedback from conversations this TTGmice journalist had with air crew during both long- and mid-haul flights taken since the start of this year also indicated more frequent turbulence in the past year, with small accidents becoming commonplace.

An editorial authored by Yann Cabaret, CEO of SITA for Aircraft, and published in July 2023 on the SITA site, stated that climate change has resulted in a rise in extreme weather events, which have a significant impact on aviation operations, including flight delays, and compromised safety of passengers and crew members.

Research published in June 2023 by the University of Reading showed a significant increase in CAT over the past four decades due to the warming climate, particularly in the US, the North Atlantic, South Atlantic, Eastern Pacific, Europe and the Middle East.

He said CAT was “invisible and difficult to forecast ahead of a flight”, especially not by traditional onboard radar systems. To achieve more accurate weather visualisation, SITA eWAS and SITA Mission Watch were developed to aggregate multiple weather feeds.

All airlines are equipped with updated weather radar systems, said Subhas Menon, director general of the Association of Asia Pacific Airlines, but the severity of the Singapore Airlines accident would encourage airlines to review their onboard equipment and reconsider safety measures.

Indeed, the airline has now updated its service routine during turbulence. When the seat belt sign is on, both meal and hot beverage services will be suspended, and crew will also have to be seated with their selt belts secured.

Costlier to fly
Witsanu Attavanich, associate professor of economics at the Faculty of Economics at Kasetsart University in Bangkok, Thailand, warned that there is a cost to flying in increasingly turbulent skies.

“Planes may need to carry more spare fuel to circumvent turbulence. Disruptions due to turbulence can lead to flight delays, cancellations and lost revenue. It can also damage aircraft, leading to repair costs and downtime, or contribute to passenger reluctance to fly,” he added.

The industry would also likely need to invest more money into technologies such as improved forecast models, advanced detection systems, and sensor development to better identify and circumvent turbulence, particularly CAT, he said. – Additional reporting by Anne Somanas

Booking.com announces leadership updates in Asia-Pacific

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Booking.com has made two leadership changes within Asia-Pacific.

Anthony Lu has expanded his remit to cover all markets across South-east Asia in his new role as regional director for South-east Asia and China, including Singapore, Malaysia, the Philippines and Brunei, in addition to China, Thailand, Vietnam, Cambodia, Laos and Myanmar. Now based in Singapore, he leads the commercial growth of Booking.com’s business across South-east Asia and China overall.

From left: Anthony Lu and Nuno Guerreiro

Nuno Guerreiro is now the regional director for South Asia Pacific & Chains, will continue to focus on the growth of Booking.com’s business in India, Indonesia and Oceania, as well as for the Chains segment of the company’s business in Asia-Pacific. He remains based in Singapore.

Anchor Land names new GM

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