Asia/Singapore Tuesday, 23rd December 2025
Page 187

All that glitters

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Fortunes are turning in Hong Kong’s business events industry, following long years marked by social unrest and the Covid pandemic; new and returning events have filled 2023’s calendar, with more to come in 2024.

According to the Hong Kong Tourism Board (HKTB), 98 per cent of regular B2B shows were back in action as of September 2023. The city used to conduct almost 90 international tradeshows every year pre-pandemic. Furthermore, total events in Hong Kong during the first nine months of 2023 brought with them some 850,000 overnight MICE visitors, which was about 70 per cent of Hong Kong’s pre-pandemic numbers.

A returning event that HKTB regards as a triumph is Asia Fruit Logistica, which left Hong Kong in 2019 and went on to hold editions in Singapore and Thailand.

Hong Kong lights up the skies as it counts down to 2024

Speaking to TTGmice, Kenneth Wong, general manager of MICE & cruise, Hong Kong Tourism Board (HKTB), recalled: “At that time, we did not realise how big an impact the event’s exit made on Hong Kong. We knew we had to bring it back. We needed to tell the Hong Kong story again, and have Asia Fruit Logistica recognise the value Hong Kong would bring to the event, its exhibitors, and its attendees. We kept up communications throughout the pandemic, and were focused on rebuilding our relationship.”

That courtship paid off. The 2023 edition was held from September 6-8 at the AsiaWorld-Expo. It was a “successful comeback”, stated Wong, who added that space on site was “sold out two months before the show”.

Illustrating the intense business interest in Asia Fruit Logistica, Wong said that although the last day had to be cancelled due to a typhoon, two-day transactions broke pre-pandemic records.

“Asia Fruit Logistica is a very special event because it is a genuinely international show – 80 to 90 per cent of attendees are international,” he added.

When asked what factors are catalysing the recovery of Hong Kong’s standing in the competitive world of business events, Wong pointed to generous subvention schemes, destination advocacy by business leaders across industries, intensified marketing, and the city’s ability to connect the world with China.

Hong Kong sits within the thriving Greater Bay Area (GBA), which China’s Guangdong Province and Macau are also part of. The population of Guangdong Province alone is 86 million despite occupying just one per cent of China’s land area; it contributes 11 per cent to China’s national GDP. The province is also home to many MNCs and unicorns, with 25 Fortune 500 companies located there, especially in Guangzhou and Shenzhen.

Marilyn Tham, Meetings & Exhibitions Hong Kong’s deputy general manager MICE, said: “Many tradeshows have returned to Hong Kong because of the lure of GBA. Hong Kong was positioned as the world’s meeting place for a long time, but with the rise of GBA, Hong Kong is now the MICE hub for the wider region. When organisers hold their events in Hong Kong, they can easily boost delegate numbers due to the GBA population and great connectivity around the area via the Hong Kong-Zhuhai-Macau Bridge and the high-speed rail that links Hong Kong with China’s Shenzhen in just 20 minutes. They also have easier access to Fortune 500 companies that are potential sponsors.”

HKTB makes two propositions that highlight the city’s geographical advantage. The Meet Hong Kong, Meet GBA campaign speaks to international organisers, underscoring the operational ease they will enjoy by hosting events in Hong Kong targeting attendees and sponsors from the GBA.

On the other hand, the Meet Hong Kong, Meet the World campaign is built on the desire of GBA event organisations and associations to position their event on the global stage and connect with international delegates.

At the same time, generous subvention schemes contribute to Hong Kong’s strategy to rebuild its events city reputation. In its 2023-24 budget, the Hong Kong government pumped an additional HK$200 million (US$25.6 million) into funding HKTB’s efforts to secure more business events for the destination.

The funding joins an incentive scheme for recurring exhibitions, announced in October 2022. Running from July 1, 2023, to June 30, 2026, it offers qualified exhibitions held at the Hong Kong Convention and Exhibition Centre and AsiaWorld-Expo full venue rental rebate, while other recurring shows will get an incentive equivalent to 50 per cent of the venue rental, capped at HK$20 million per exhibition.

Wong said: “There is a saying that money can’t buy everything. Yet, without money, you can’t do anything. So, subvention support is… one of the main factors influencing event organisers’ decisions, especially since they are all much more budget-conscious than before due to current and forecasted economic conditions.”

Irene Chan, CEO, AsiaWorld-Expo, commended the support, saying: “Right now, most event themes in Hong Kong are around electronics, fashion and jewellery. With support (for recurring events), organisers are more willing to explore new exhibitions here since staging their events will come with reduced financial requirements.”

Wong acknowledged “intense competition” for events in the Asia-Pacific region, and said Hong Kong must be “more flexible and aggressive” to beat its rivals. Besides generous subvention support, Hong Kong has also streamlined the approval process for subvention applications.

“This is critical for event organisers, as many are fighting to catch up on lost time (throughout the pandemic disruption). They need to reactivate their bid process rapidly and over short notice. Our ability to respond swiftly will impact our success rate in the bidding process,” he said.

Events supported by these schemes will materialise in the years to come.

Most recently, the growing appeal of Hong Kong as a business events destination was emphasised by RX Global’s decision to debut IBTM Asia Pacific in the city come 2025. The event is regarded as one of the most important trade engagements among global business events professionals.

Fields of plenty

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Congratulations on your appointment as general manager. How do you feel about joining the Adelaide Convention Centre?
I’m thrilled to be joining the Adelaide Convention Centre team at such an exciting time for events in South Australia. It’s also an incredibly exciting time for the Centre. Following a record trading period in 2022/2023, we’re on track to deliver another outstanding result this year with 82 major national and international business events already confirmed.

We have a wonderful venue, and a fantastic team in place, and I look forward to bringing even more major events to Adelaide.

What are some of your immediate to-dos?
I’m looking forward to helping further build upon the Centre’s reputation for innovation and excellence, as well as advancing the great work it has been doing in the sustainability space.

From our food and design to our practices and people, sustainability is embedded in everything we do. Last year, we became the world’s first convention centre to achieve EarthCheck’s coveted Master certification, which represents more than 15 years of best practice in business and environmental sustainability. It’s a great achievement and one we’re incredibly proud of – but we realise there’s lots more to do in this space. To highlight our commitment to this area, we recently hired a dedicated ESG planning & project manager, and will soon be launching our first dedicated sustainability strategy.

In terms of other immediate ‘to-dos’,  we’re working to attract and bring even more international events to Adelaide. There’s lots of travel on the horizon, from AIME to IMEX and more, meeting clients, identifying new opportunities, and strengthening our partnerships. In addition to our head office in Adelaide, within the Asia-Pacific region, we also have a representative based in Singapore, who provides a wonderful resource for client engagement, as well as to share the latest from our destination and how we can help elevate the delegate experience.

Which markets are you targeting and what type of industries or sectors are you targeting to attract from those markets?
Our focus is very much on attracting more international business, which is supported by increased international airlift, including direct international flights offered by major carriers Singapore Airlines, Malaysia Airlines, Qatar Airways and Air New Zealand just to name a few. Emirates recently announced their highly anticipated return to Adelaide with a daily service connecting our city to Dubai in October, which offers additional options for travelling delegates.

Key markets we are targeting for international associations business include Europe and the US, along with associations across the Asia-Pacific.

In terms of industry, our team works to proactively identify and target conferences that align with South Australia’s priority sectors – ranging from energy and mining to health and medical – and have potential links to Adelaide’s innovation neighbourhoods as a way of assisting associations to enhance their conference programmes. Adelaide has witnessed an investment explosion in innovation and infrastructure across a broad range of industries, enabling clients to leverage Adelaide Convention Centre’s extensive local networks to provide market-leading delegate experiences.

What are some of the challenges you foresee over the next six months?
Like other industries, the business events industry continues to feel the impacts of labour and people challenges. Ensuring we have all the best people in place has required a significant effort in terms of recruitment and staff development.

However, through our proactive work and valuable partnerships, we’re pleased to report that the Centre is currently employing its highest level of staff since 2020. Our staffing levels have been bolstered by the support of international students, with great support from StudyAdelaide’s Job Shop programme, which enables students to apply for meaningful employment before arriving in Australia. We’re also continuing to streamline processes to assist staff during peak times and are investing in ongoing staff training and development to equip our team with the necessary skills required as business demands increase.

Please also share more about the Centre’s plans for the next few years.
Looking at the forward pipeline, the positive momentum experienced over the past 12 months is set to continue in the year ahead with 82 major national and international business events already confirmed at Adelaide Convention Centre, many of which closely align with South Australia’s key industries and priority sectors.

Collectively, these events are forecast to bring more than 41,000 national and international visitors to Adelaide, generating more than 196,000 bed nights for local hotels and injecting more than A$190 million (US$124.5 million) in economic benefit into the South Australian visitor economy.

Key highlights include the World Potato Congress, June 23-26, 2024 with 800 delegates; Asia Pacific Stroke Conference, September 25-28, 2024 with 900 delegates; and 30th International Applied Geochemistry Symposium, October 14-18, 2024 with 250 delegates.

What are some of the business events trends you see in the market now and how is the Centre planning to tap into those trends?
Clients are increasingly becoming more conscious about creatively and responsibly incorporating technology, sustainability, wellness and connection to country into their conference and event programmes. Re-imagining event design is another key trend impacting the broader events industry that certainly extends to our Adelaide experience and is one we’re also working to address through our technology offerings in particular.

What do you envision Asia-Pacific’s business events industry will look like in 2024, and how does Australia play into this?
Based on our experience, there is a very bright outlook for the business events industry in 2024. Australia is well positioned to support the growth of Asia-Pacific Associations across our region, and Adelaide Convention Centre is well-equipped to play a pivotal role in helping strengthen those partnerships.

There is no question that the appetite for face-to-face events is at an all-time high, which is great for business. Throughout the pandemic, we saw the rise of virtual and hybrid events. While hybrid formats certainly help extend reach to offsite delegates, the overwhelming demand is that delegates are keen to meet in person. For venues like ours, this places increased focus on elements such as personalisation and hospitality in elevating the delegate experience, something that is done well here in Australia, and will certainly be a continuing key focus for our team at the Adelaide Convention Centre.

Connected Event Group amplifies events with new tech offerings

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Connected Event Group, an Australia-headquartered technical production company, is launching several new products to enhance events and provide new revenue opportunities for the Australian events market.

Among them is a first-of-its-kind digital wayfinding system with intuitive navigation for exhibitions and large venues. The system operates in real time and improves accessibility by helping attendees to locate booths and sessions easily while tracking visitor flows. The system also works from an attendee’s smartphone as augmented reality personal way finding.

Connected Event Group’s Libby Ray presenting the new products at a press conference at AIME. Photo: Adelaine Ng

“This is a leading innovation in event navigation. While there are products in the market, we do believe that this product is able to provide that next level of navigation,” said Libby Ray, Connected Event Group’s managing director at a press conference at the Asia Pacific Incentives and Meetings Event (AIME) last week.

Ray also introduced Australia’s first rental podcast recording booth, which was utilised on the AIME showfloor for post-event content creation. The mobile booth provides branding, sponsorship and legacy opportunities, according to Ray.

In terms of next-generation visual displays, Ray revealed new 1.5mm slim LED screens that provide sharper digital signage, while 2mm LED screens capable of curving in four directions will allow creative entrance designs for stands and entrances. Corner 2.5mm LED panels also set new benchmarks.

Ray underscored the adaptability of their digital signage solutions, emphasising real-time updates and customisation options for additional sponsorship and branding opportunities on the go. This flexibility allows event organisers to swiftly respond to changes during events, seamlessly guiding or re-directing attendees throughout the venue as needed.

“We are trying our best to solve some issues or challenges that events are facing. Digital signage and wayfinding are now must-haves in sustainability when you go to exhibitions. Those big printouts of floor plans are in the past,” she added.

All but the flexible LED series have launched and are available immediately for events in Australia. The curved LED lights ship next month.

BCEC joins forces with The Star Brisbane to usher in a new era for events

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Two landmark event destinations in Brisbane, the Brisbane Convention & Exhibition Centre (BCEC) and The Star Brisbane, have agreed to collaborate to provide greater options for event organisers and delegates, as the city works towards the 2032 Olympics.

BCEC is the largest conference venue in Brisbane, responsible for 60 per cent of the city’s visiting conferences, attracting 120 such events and thousands of delegates every year.

Aerial view of BCEC, The Star Brisbane, and Queen’s Wharf

The Star Brisbane and Queen’s Wharf will activate 12 hectares of riverfront land directly across from BCEC, providing an urban precinct filled with purpose-built event spaces, luxury hotels, a 250m-long suspended Sky Deck, expansive Leisure Deck, entertainment and dining options, riverfront parklands, heritage buildings, and more, when it opens in August 2024.

The two key city precincts are physically joined by the newly developed Neville Bonner Bridge, a pedestrian connection that links the South Bank precinct, home of BCEC, with Queen’s Wharf, providing flexibility and new experiences for event organisers and delegates to explore.

Clients who generally hold social events outside their conference venue will be the natural beneficiaries of this offering.

BCEC’s general manager, Kym Guesdon, said having the Queen’s Wharf precinct directly opposite and accessible to BCEC will deliver a unique Brisbane experience for delegates and conference organisers.

The collaboration is expected to evolve, where both BCEC and The Star Brisbane are committed to partnering to secure large conferences, particularly in priority Queensland industry sectors, to Brisbane.

Food and Hospitality Malaysia serves up a new culinary adventure with FHM Borneo Edition

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Food and Hospitality Malaysia, a biennial trade-only food and hospitality exhibition in Malaysia, has launched a FHM Borneo Edition.

Organised by Informa Markets Malaysia, this inaugural event will be held from September 26-28, 2024, at the Sabah International Convention Centre (SICC) in Kota Kinabalu, Sabah.

The Food & Hospitality Malaysia took place from September 19-22, 2023, at the Kuala Lumpur Convention Centre

The three-day extravaganza is a must-attend for industry professionals seeking the latest innovations, products, and services across the entire food and hospitality spectrum. Over 150 local and international companies and brands are expected to showcase their offerings, attracting an estimated 8,000 trade visitors eager to explore and network.

This new show comes off the back of the recent rebranding of the iconic Food & Hotel Malaysia event to the Food & Hospitality Malaysia (FHM). This strategic transformation reflects the event’s reach into a diverse audience profile, encompassing exhibitors and visitors spanning a broad spectrum of hospitality professionals, service providers, and manufacturers.

The dynamics of corporate travel in China heading into 2024

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As we step into 2024, China’s commercial hubs bustle with renewed activity, signalling a resurgence in innovation and a growing appetite for change, especially in the dynamic landscape of corporate travel.

In this article, we dive into the heart of these transformative currents, examining the emerging trends set to reshape corporate travel in China.

The commercial corridors of China are starting to bustle again, returning to normalcy

Sustainable travel gains traction
Sustainability has become a focal point for corporate agendas in China, aligning with the nation’s commitment to achieving net-zero emissions by 2060. This shift towards eco-friendly practices includes investments in electric vehicles, an expanding high-speed rail network, and a preference for green-certified hotels.

Balancing work and leisure with bleisure
Bleisure is gaining popularity as Chinese professionals seek a harmonious balance between work and leisure during their travels. The challenges in international air capacity have led to a preference for trips that seamlessly blend business with recreational pursuits, prompting forward-thinking companies to revise travel policies to support employee well-being.

Efficiency through data-driven management
The ascendancy of data-driven management is transforming corporate travel in China. Big data tools empower companies to refine travel plans, simplify expense tracking, and forecast potential disruptions. This not only enhances operational efficiency but also facilitates personalised travel experiences for employees.

Prioritising employee safety with robust risk management
Proactive risk management is becoming paramount in China’s corporate travel landscape. Companies are implementing comprehensive strategies, including real-time monitoring, updated travel advisories, and 24/7 assistance hotlines, ensuring the safety of employees on the move.

Safeguarding personal information in international travel
As data privacy concerns rise, China has introduced stringent laws like the Personal Information Protection Law and the Cybersecurity Law. Companies are now mandated to implement robust data security practices to protect employee data during international travel.

Navigating anti-corruption measures in life science
China’s anti-corruption drive, particularly within the life science sector, is reshaping corporate travel practices. Companies are adjusting policies to adhere to stricter oversight, favouring practical alternatives over luxury accommodations, and embracing digital platforms for virtual interactions.

The rise of virtual meetings in business communication
Virtual meetings have evolved from crisis measures to a fundamental aspect of business operations in China. Local and global platforms like Tencent Meeting and Zoom are integral to daily workflows, offering cost savings, flexibility, and reduced environmental impact.

Adapting corporate travel to economic challenges
Economic downturns prompt a reevaluation of corporate travel budgets. Instead of indiscriminate cuts, companies are adopting a strategic approach, leveraging data analysis tools, and embracing budget-friendly measures to maintain quality travel experiences while managing costs.

Conclusion
As we navigate through 2024, corporate travel in China embodies a dynamic journey of discovery and innovation. The sector responds to economic pressures, technological advancements, and evolving workforce preferences, reshaping global business travel norms and serving as a vibrant conduit for business opportunities. With a thoughtful approach, companies are navigating this dynamic landscape, ensuring corporate travel remains a strategic investment in business development and relationships.


Jonathan Kao, BCD Travel’s managing director for North Asia, oversees the company’s operations in China, Hong Kong, and Japan. A BCD veteran since 2016, Kao brings to his new role a deep understanding of the Asia-Pacific region’s intricate technical, operational, and cultural nuances.

Te Pae Christchurch achieves Toitū net carbonzero status

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Just one year after committing to the milestone – and almost two years in operation – Te Pae Christchurch has met Toitū Envirocare’s internationally-recognised standards of measuring, managing and reducing lifecycle emissions from its operations.

From the design of the building and the use of renewable energy, through to the recovery and reuse of food waste and the installation of a chemical-free e-water system, Te Pae Christchurch has applied a broad range of sustainable solutions across its operations.

Te Pae Christchurch Convention Centre has been recognised as Toitū net carbonzero certified

The achievement in the Toitū net carbonzero programme comes on the heels of Te Pae Christchurch’s win in 2023 Skål International Sustainable Tourism Awards (Community and Government Projects category) late last year. The awards recognise contributions, remarkable achievements, innovation, and best practices in sustainability and responsible tourism.

Te Pae Christchurch Convention Centre’s general manager, Ross Steele, said that the venue is proud of what it has achieved in a short time.

“The Toitū net carbonzero certification, in addition to the international recognition we have received, reflects the commitment and hard work of our entire team. Many of our sustainability initiatives are being led by Te Pae Christchurch team’s younger generation, which underscores our commitment to creating a positive long-term impact and a lasting sustainability legacy.”

“We’ve been serious about sustainability since we first began planning at Te Pae Christchurch,” Steele stated.

One key factor in minimising emissions is the venue’s local purchasing policy, which prioritises purchasing from local organisations (currently 85 per cent). Analysis of freight on purchased goods as part of our emissions calculations showed this to be less than one per cent of our total emissions, which is a significant result.

The next stage for Te Pae Christchurch in building a culture of environmental excellence is finding ways to help both partners and clients achieve their own sustainability goals.

“We want to bring our clients and suppliers along with us on this journey, working with them to minimise the environmental impact of every event we hold, and through every stage of each activity,” Steele said.

FCM Meetings & Events appoints head for SE-Asia and China

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FCM Meetings & Events, a flagship division of the Flight Centre Travel Group, has welcomed JingWen Wong as the leader for South-east Asia and Greater China.

She reports to Manpreet Bindra, leader, Asia, of FCM Meetings & Events.

Wong has been in the travel industry for the last seven years working for notable companies such as Singapore Airlines, before her move to FCM Travel Asia.

Korean Air names new VP and chief communications officer

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Jongheon Sim (Jong) has been appointed as vice president and chief communications officer of Korean Air.

He has a 27-year history with the airline – from operations to communications and external relations – and led the airline’s social media and digital communications team prior to this new position.

Stephen Chung helms as Hahnair’s regional VP for Asia-Pacific

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Hahnair has named Stephen Chung as regional vice president APAC where he will support the partner airlines using Hahnair’s distribution solutions throughout all stages of the partnership.

Based in Hong Kong, Chung will also advise existing and potential partner airlines on interline opportunities within Hahnair’s extensive network of more than 350 partner airlines and support the acquisition of new partner airlines.

Before joining Hahnair, he was commercial manager at the Cathay Pacific Group.

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