Asia/Singapore Saturday, 25th April 2026
Page 195

ICCA releases country and city rankings for 2023

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Japan, South Korea, and Australia have taken the top three spots for the number of meetings per country/territory in Asia-Pacific, according to the ICCA Rankings Report for 2023.

Japan handled 363 meetings in 2023, followed by South Korea at 252, and Australia at 219. Rounding off the top 10 Asia-Pacific list, in order from fourth to 10th, are China, Singapore, Thailand, India, Taipei, Malaysia, and Indonesia.

ICCA’s research team reviewed all the meetings submitted by its members, resulting in a report that includes more than 10,000 meetings that took place in calendar year 2023

This year’s report stands out for the increased continental diversity in the Top 20 country rank as, besides European, Asian and North American countries, Latin America and Oceania were also represented compared to 2022. The US topped the global list with 690 meetings, while Italy and Spain were in second and third place with 553 and 505 meetings respectively.

Additionally, the findings included the addition of an Asian destination into the year’s top 10 spots (Japan), demonstrating the region’s positive development in adapting to such a competitive environment.

Overall, Europe led in the number of meetings hosted at 5,735, followed by Asia at 2,041 and North America at 1,873. Africa and the Middle East showed growth post-pandemic compared to 2019 levels, while other regions experienced declines.

Europe also consistently accounting for a significant portion of total participants, with Asia and North America showing resilient participation rates.

Meanwhile, secondary cities such as Daegu in South Korea, and Chiang Mai in Thailand, have also emerged as attractive meeting destinations, while established top cities continued to perform strongly.

Other key global findings revealed that meetings with 50 to 149 participants were the most common, as the pandemic has led to a shift towards smaller, more focused events.

Medical Sciences, Technology, and Science were the top contributors to the thematic landscape, accounting for over 22 per cent of all meetings combined. Fields such as Agriculture and Library & Information led in recovery rates post-pandemic, while STEM fields and Humanities and Social Sciences showed moderate recovery rates.

The average registration fee per delegate and total expenditures per delegate increased modestly from 2014 to 2023, with a sharp increase in 2020 due to the pandemic.

The full report can be found on ICCA’s website.

ICCA and UN Tourism forge alliance to boost global economic impact of business events industry

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From left: ICCA's Senthil Gopinath and UN Tourism’s Zurab Pololikashvili at the signing ceremony

In a significant move aimed at bolstering the global prominence and economic significance of the business events sector, the International Congress and Convention Association (ICCA) and the United Nations World Tourism Organization (UN Tourism) have formalised a strategic partnership.

This landmark agreement designates ICCA as the official UN Tourism partner for business events across all UN Tourism platforms and initiatives, underlining the pivotal role of business events in driving socio-economic progress worldwide.

From left: ICCA’s Senthil Gopinath and UN Tourism’s Zurab Pololikashvili at the signing ceremony

Recognising the profound influence and transformative potential of the business events industry, this collaboration positions it as a catalyst for economic growth and legacy initiatives on a global scale.

ICCA, which has long championed the integration of business events into broader economic and social development strategies, views this partnership as a crucial step towards harnessing the industry’s full potential.

Expressing his enthusiasm for the collaboration, ICCA CEO Senthil Gopinath emphasised its significance for the international meetings and events industry, highlighting the interconnectedness of business events and tourism. Gopinath underscored the wealth of opportunities that this partnership would unlock, including shared initiatives and enhanced access to professional networks.

UN Tourism’s secretary-general Zurab Pololikashvili echoed Gopinath’s sentiments, stressing the growing economic importance of business events within the tourism sector. Pololikashvili noted the longstanding collaboration between ICCA and UN Tourism, citing joint publications and initiatives aimed at advancing the meetings industry. With the formalisation of this partnership, both organisations are poised to shape a more sustainable and resilient future for the business tourism sector.

Amid global uncertainty, ICCA’s designation as UN Tourism’s preferred partner for promoting international meetings reaffirms the belief in the transformative power of cross-border collaboration.

Both ICCA and UN Tourism extend invitations to industry stakeholders, governmental bodies, and the global community to join them in this endeavour, envisioning a future where business, leisure, and education converge to foster opportunity, harmony, and hope.

QNET’s V-Malaysia convention returns to Penang for the 12th time

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The opening night of the V-Malaysia convention

QNET, a direct-selling company in the wellness and lifestyle space, has brought its flagship annual event, V-Malaysia, back to Penang for the 12th time.

The five-day convention, which started on May 12 and will end on May 16, currently hosting approximately 9,000 participants from around 30 countries. Supported by the Malaysia Convention & Exhibition Bureau, the convention is being held at Setia Spice Convention Centre.

The opening night of the V-Malaysia convention

Themed Unstoppable, this year’s V-Malaysia promises an extensive agenda filled with opportunities for learning, networking, and experiencing the latest in wellness and lifestyle advancements.

Highlights include the mega QNET product exhibition where the company will showcase innovative home care appliances, nutritional supplements, wellness devices, skin care products, and more. The convention will also see international product experts sharing their knowledge and case studies with attendees. The company will also launch two new wellness products under its Amezcua wellness range.

As part of its commitment to sustainability, QNET will be planting over 4,000 trees in partnership with the Forestry Department of Malaysia, to offset the carbon footprint of the event. The tree planting is part of QNET’s ongoing Green Legacy programme, a global reforestation initiative, and will focus on reforesting mangroves in the Byram Forest Reserve in Perai, Penang, and other coastal zones in Selangor.

Since first hosting the V-Malaysia convention in 2008, Penang has seen a significant surge in tourism and international recognition.

GCCEC further pledges its commitment to sustainability

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An aerial view of GCCEC

The Gold Coast Convention and Exhibition Centre (GCCEC) has launched a five-year Sustainability Strategy.

The strategy provides a structured and staged approach to GCCEC’s dedication to minimising environmental impact, and will align with UN Sustainable Development Goals as guiding principles for its initiatives.

An aerial view of GCCEC

The strategy was developed in consultation with industry expert and advisor, Larissa Rose. It outlines what the venue has achieved so far, and the initiatives it intends to implement over the next five years.

Terry Murphy, executive manager of property operations GCCEC said that the Sustainability Strategy 2024-2028 reflects the organisation’s dedication to being a leader in driving a more environmentally conscious events industry.

“We have taken our commitment to responsible operations a step further with the development and implementation of a five-year plan that sees us educate, act and deliver across multiple areas from internal processes to offering support to clients and visitors to GCCEC.”

Since opening in 2004, GCCEC has implemented a raft of initiatives that have resulted in responsible waste management, optimised energy usage, reduced water usage and the achievement of Master certification by EarthCheck.

Education takes centrestage at MEETINGS 2024

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Buyers can maximise their time on the showfloor with opportunities to learn, and gain new ideas and inspiration

Education for hosted buyers, day buyers, and the next generation of event managers will be a strong focus for MEETINGS 2024, the largest gathering of business events professionals and service providers in New Zealand.

This year’s event at Rotorua’s Energy Events Centre on June 19 and 20, 2024, will be the biggest yet, with 246 stands representing 205 businesses from 18 regions of New Zealand including 36 new exhibitors.

Buyers can maximise their time on the showfloor with opportunities to learn, and gain new ideas and inspiration

New to MEETINGS 2024 are education sessions for buyers, held during lunch breaks, covering a wide range of relevant and trending topics. Day buyers registering before the end of May will receive priority registration to their choice of sessions.

The 50-minute education sessions will include: identifying and managing unexpected risks; corporate social responsibility through an indigenous lens; Aotearoa New Zealand’s special status globally – and how to tell its story; securing commercial and third-party funding for events; and how tikanga Māori – customs, protocol, and values can enhance events. These education sessions will also be recorded and made available to all attendees.

For example, Team Up Events’ lunchtime workshop on June 19 is an interactive Corporate Social Responsibility teambuilding session set to make a positive impact on the local Rotorua community. Attendees will experience first-hand how the power of events can create meaningful benefits for local communities.

In addition, the Tourism New Zealand Knowledge and Destination Hub will host 23 different 15-minute targeted presentations throughout the two days of MEETINGS. Attendees can find out what’s new in New Zealand events with regional showcase updates from across the country, gather insights into the Asian and North American events markets, and learn more about Toitū and Qualmark and what these certifications mean for assessing the sustainability of an event. Other topics will include everything from the application of GST in Australasian events, to the role and value of a PCO, and the significance of Māori cultural protocols for events.

Tourism New Zealand’s Business Events team will also be on the stand to discuss the support, bid assistance and resources available to help attract and host successful international conferences.

And, the next generation of event management and hospitality professionals will be given hands-on insights into the burgeoning business events industry.

This year, MEETINGS will support over 100 Level 5 and 6 students studying hospitality, event management and tourism at the local Toi Ohomai Institute of Technology in Rotorua. They will have the opportunity to explore the MEETINGS tradeshow before an afternoon of sessions designed to develop their knowledge and understanding of the business events industry, how their specific areas of study play a part in the overall business events ecosystem, as well as their career pathways. Students will also have a chance to gain practical experience by working with the organising team at MEETINGS 2024.

TTG Conversations: Five Questions with Sumesh Patel, SITA

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IATA is maintaining its projection of eight billion air travellers by 2040. Such massive travel volumes will push airport operations to their limits, but not all airports are able to expand their infrastructure to cope with future travel appetites, says Sumesh Patel, president for Asia-Pacific at SITA, the IT provider for the air transport industry.

In this episode of TTG Conversations: Five Questions video news series, Patel discusses what airports are doing to prepare for higher passenger volumes as well as mounting public expectations for sustainable aviation, emerging technologies that could aid traveller processing, and obstacles in adopting available technology, including biometric clearance. He also highlights notable airport developments and digitalisation efforts in Asia, and casts his eyes on how the future of air travel could look.

Arinex acquires NZ-based business events agency Auaha

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Australasian event management company Arinex has expanded its market presence and capabilities in the New Zealand business events sector with the acquisition of Auaha.

Auaha is a prominent New Zealand business events agency with a wealth of experience, and is a Business Events Industry Aotearoa (BEIA) approved PCO. The combined strengths of both companies will enable Arinex to offer a broader range of solutions, expand into new markets, and drive greater efficiencies across the company.

Arinex’s Nicole Walker (far left), with Auaha’s Sandra Julian (second from left) standing alongside team members in Wellington

Nicole Walker, CEO of Arinex, said: “By integrating the expertise, Māori cultural competency and insights of Auaha, Arinex aims to deliver an enhanced value proposition and unparalleled event management solutions to its clients across Australasia.”

“After 23 years of operation, we’re thrilled to join forces with Arinex and embark on this exciting new chapter of growth and opportunity,” expressed Sandra Julian, founder and director of Auaha.

“It was paramount to ensure that Auaha clients are in safe hands, with a fully competent PCO capable of effectively fulfilling our existing obligations and contractual commitments for our client events. Under the leadership of CEO Nicole Walker, the Auaha team will leverage the extensive experience and expertise of the broader Arinex team, enabling us to deliver exceptional value to our clients. This commitment also ensures we maintain our steadfast dedication to cultural integrity.”

This is the first acquisition Arinex has completed since joining forces with event management software, Delegate Connect, last year. Auaha will be rolled into the Arinex brand, which sits within The Arinex Group alongside Arinex Live, their full-service technical production arm.

Auaha staff transitioned to Arinex in the first week of May with the full handover of Auaha clients scheduled for late May 2024.

Singapore maps 2040 tourism vision while keeping global trends in sight

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Singapore is Cvent's top meeting destination for 2023, and Singapore hotels feature prominently in the top 10 meeting hotels in APAC

Singapore’s tourism leadership has unveiled its vision for the industry across the next two decades while highlighting a global landscape fraught with intensive competition for the tourism dollar and challenges of a rapidly ageing world as well as business opportunities arising from Asia’s continued importance to the global economy and further technology advancement.

Singapore’s minister for sustainability and the environment and minister-in-charge of trade relations, Grace Fu, underlined three visions for Singapore as the country approaches 2040: a world class destination with diverse, unique and inspiring experiences for visitors; a vibrant and endearing home that Singaporeans and residents proudly advocate for; and a global hub of innovative and productive tourism enterprises, where companies and talents co-create sustainable tourism growth.

Singapore Tourism Board invites public and private sectors to contribute ideas towards achieving Tourism 2040 goals

Reflecting on these visions, Fu said: “While 2040 may seem like some time away, the work starts today. Changi Airport’s Terminal 5 is expected to be operational around mid-2030s. URA is also reviewing the Master Plan for 2025 which will outline key developments and plans for the next 10 to 15 years.

“We need to act decisively today to capture future opportunities. For a start, we should start thinking about where we want to be collectively as one destination Singapore, and set plans in motion to develop our competitive advantages.”

To set the route towards Tourism 2040 objectives, Singapore Tourism Board (STB) will conduct a series of engagements and workshops with industry players, members of the public, and representatives from institutes of higher learning, with the intention of encouraging all to contribute to the conversation on the future of tourism.

Between now and then, Singapore’s tourism industry players will need to pay attention to “global trends and major shifts over the next decades that will impact our workers, our business and our industry”, as they leverage immediate opportunities to collectively “fend off the competition”, remarked STB’s chief executive Melissa Ow.

“The world is ageing rapidly,” she said, noting that the population of individuals aged 65 and above is estimated to double to more than 1.3 billion – and half of this demographic will reside in Asia.

“This phenomenon will be one of the greatest social, economic transformations of our time and will no doubt, impact consumption patterns, lifestyles, and of course, travels,” she said.

Ow also noted that Asia will remain as the engine of growth for the global economy, driven by the major economies of India, China and South-east Asia. This region will also lead the way for global wealth, thanks to the vibrant start-up scene and wealth creation of first-generation entrepreneurs and inter-generational wealth transfers

This could well spur business event activity in Singapore while growing affluence would fuel leisure travel and demand for experiences.

“At the same time, the quality of lifestyle experiences and tourism offerings in the home countries of our visitors and across many of our competitor destinations will become more compelling. There will be a premium on what is intrinsically unique and that which truly delivers quality and value,” she forecasted.

Pointing to a third trend to watch, Ow said technology advancements would accelerate in the next decade, potentially bringing about greater product innovations and productivity breakthroughs.

“The key question for us is, will Singapore continue to appeal and win over our visitors?

“Tourism 2040 is therefore a planning roadmap to identify and align our efforts around new growth areas for the sector as we embark on the next phase of our quality tourism journey,” Ow added.

While recognising the value of a yield-driven strategy, Ow said incremental growth in visitor numbers was just as “necessary to sustain a baseload demand for many of our tourism businesses”.

To achieve that volume, Singapore must grow its core visitor base that is made up of leisure, business and corporate event visitors.

A destination with many faces

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The Thai delegation, Team Chalet, emerges triumphant

Event brief
Switzerland Convention & Incentive Bureau’s (SCIB) annual destination showcase, known as the Asia Trophy, is highly regarded for various reasons – it presents a precious opportunity to experience some of the country’s best destinations and venues for corporate events alongside unique group activity ideas; experiences are presented in an exciting game format that encourages team-bonding; and is only open to an incentive travel professional once in his/her professional lifetime.

Highlighted destinations are determined through a bid, and the bureau makes an effort to spotlight different locations across mountain, city and resort areas every year – all to emphasise the accessibility of the country’s diverse landscape.

For the 9th Asia Trophy 2024, SCIB committed the programme to accomplish several aims: to demonstrate the ease of access to highlighted destinations and venues, the short travel distances within Switzerland, and the outstanding local public transport system; the wealth of authentic experiences in cities and in spectacular natural landscapes; state-of-the-art facilities; security and political safety in Switzerland; and Switzerland’s environmental credentials and commitment to sustainability.

Event highlights
The 9th Asia Trophy 2024 kicked off in Geneva with serious business first – incentive event professionals in attendance connected with event-ready suppliers and destination representatives from around Switzerland at a B2B meeting hosted at Grand Morillon Student Residence for the Graduate Institute of International and Development Studies. It was an opportunity for SCIB to show off the venue’s flexibility for corporate events as well as its million-dollar view of Lake Geneva, the Alps and the Swiss Jura.

Once the meetings were done and dusted, the countdown to fun began. Every venue and experience showcase was worked into a fast-paced competition, where teams had to find their way around the city, complete tasks, and tackle a quiz at every stop. This format took away the monotony of traditional show-and-tell site inspections.

The games master kicked off the competition in Geneva after lunch at the romantic Kiosque du Parc des Bastion. Tasks included a fact-finding exercise and painting challenge at Mandarin Oriental, Geneva; watch assembly at Initium; and chocolate tasting at La Bonbonnière Chocolaterie.

I was part of Team Bell. There were five teams altogether comprising event planners from Malaysia and Vietnam. Dashing and stumbling through day one’s challenges brought us plenty of comedy along the way, and I dare say we built some solid friendships and team spirit within those few hours.

The exhilarating day concluded with a dinner party at the La Reserve Hotel & Spa, where spirits rose higher and delegates took over the stage and dance floor with their impromptu performances.

The 9th Asia Trophy moved to Lausanne by train the next day, and competitors gathered in the old town for the rally flag-off. This time, participants had to identify gruyere from a platter of similar-looking cheese; knock apples off the top of a staff with a crossbow in front of the Palais de Justice (where a statue of William Tell stands); and complete a string of quizzes and challenges at Clos de la Republique wine estate within the picturesque UNESCO World Heritage Site Lavaux vineyards.

The third and last day of the rally was perhaps the highlight for every participant, as a breathtaking scenic ride on the GoldenPass Express was planned between Montreux and Gstaad, followed by snow games at Glacier 3000, situated more than 3,000m above sea level. Teams were welcomed in the charming village of Gstaad with alphorn performances, friendly Saanen goats, and generous servings of local cheese and wine before moving on to the iconic mountain station. Snow golf and pelting wooden cows were easy games, while the bonus task was to get on the Peak Walk by Tissot, the world’s first suspension footbridge to span two summits.

Although there were strong winds and heavy snow that day, blocking off views of the Alps, I doubt any participant would trade that experience for anything else.

As the games drew to a close, teams and organisers gathered at The Olympic Museum in Lausanne, where guests were invited to tour the exhibits before sitting down for the awards dinner (Team Chalet with Thai buyers won). High jinks from day one resurfaced later that night, with participants tearing up the dance floor and the braver ones taking over the mic.

Challenges
One can appreciate the complexity of planning and executing this gamified destination showcase for 57 incentive travel professionals from 11 Asian countries.

Regina Lai, project manager – meetings & incentives, destination weddings with Switzerland Tourism and an instrumental figure in the 9th Asia Trophy, said setting the event dates alone presented a major challenge.

The event overlapped with the Thai national holiday of Songkran.

Lai said: “It is never an easy task to set dates for such an event, which consists of a three-day programme plus long-haul travel. There is no perfect period that fulfils the needs of all Asian regions, thus some markets will face the occasional challenge with the chosen dates.

“The solution was to move forward the invitation process for the Thai market. Our Bangkok-based market manager started the selection and invitation process early to give sufficient time for communications with clients and agents.”

SCIB’s MICE manager, South-east Asia, Dominique Oi, shared similar reflections with attendee coordination.

“We had to select all South-east Asian buyers within the same time frame and match them with the correct team, and then secure regional and long-haul flights that will bring them to Zurich around the same time. We had to consider that buyers from Indonesia, Malaysia, the Philippines and Vietnam required a transit in Singapore to get to Zurich,” Oi elaborated.

To get around the attendee selection stage, the SCIB team worked closely with its partner Kuoni Tumlare for each market, and buyer selection was completed in two or three stages within the set timeline.

To ensure seamless air journeys, SCIB engaged a ticketing agency in Singapore to assist with flight and transit arrangements, as well as accommodation for Vietnamese buyers, who had an overnight transit in Singapore before returning to their home city.

Lai presented yet another challenge: the weather conditions at Glacier 3000. Three plans were laid out, each according to potential weather conditions. In good weather, the organisers would take the group to Glacier 3000 by cable car and proceed with snow games as planned. In bad weather but without disruptive winds, rally contestants would still ascend by cable car but games would be moved indoors at the peak.

In the event of extreme weather, organisers would give up the scenic cable car ride to Glacier 3000 and settle for indoor games at the restaurant near the cable car station or its vicinity.

SCIB and the experienced team from Glacier 3000 closely monitored the weather conditions in the days leading up to May 21, when snow games were scheduled to take place.

On the morning of May 18, an emergency meeting was held and a decision was made to provide attendees with additional warm clothing and winter accessories. This was due to a forecast of strong winds, with temperatures dipping to -20 °C.

“Various partners got involved to ensure prompt delivery of all the items to the hotel in Lausanne,” said Lai.

On May 21, a team from Switzerland Tourism arrived at Glacier 3000 three hours ahead of the participants for a final decision and setup. Eventually, a fourth plan was devised.

“Plan D was efficiently drawn up, with outdoor games at restaurant Pillon during lunch time, followed by group ascension to Glacier 3000 for a visit and experience. Warm drinks were served on the glacier with the option to stay indoors while others could choose to experience the Peak Walk or go sledging,” said Lai.

Event 9th Asia Trophy 2024
Organiser Switzerland Convention & Incentive Bureau
Venue Various venues across Geneva, Lausanne and Gstaad
Date April 18-22, 2024
Attendance 57 incentive travel professionals from 11 Asian countries

Auckland extends Destination Partnership Programme

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