Asia/Singapore Sunday, 21st December 2025
Page 218

Rethinking and refining Philippines’ MICE strategy

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How has the Philippines’ business events sector fared this year and what are your projects for 2024?
4Q2019 and 4Q2023 are almost similar in terms of revenue, so we can say that the sector is really on its way to recovery.

In general, 4Q is always the busiest for business events, and this year is no exception. Traditionally, 4Q is the busiest for exhibitions and conventions plus there are Christmas parties come December.

Confidence is already there. Regular and fixed business events are already coming back. In fact, some of them are already locked for 2024.

Where is the demand coming from?
Around 90 per cent of SMX Convention Center Manila’s business is domestic. Of that, 30 to 40 per cent will have international exhibitors and participants.

Organised by seasoned domestic organisers and given the ease of travel now, there is confidence in face-to-face events. At the beginning of the year, 95 per cent of convention and exhibition participants were wearing masks. Today, you will see that 95 per cent are no longer wearing masks.

Is this surge temporary? Can demand be sustained?
Demand will be sustained. There is interest from both exhibitors and consumers to attend.

Hybrid events will continue and it will always be an option. Hybrid events were already there pre-pandemic when say, speakers from the US or Europe could not come to the venue. The only difference (from the pandemic years) is that this time there will be more participants who will choose to be physically present at the venue.

How can the Philippines be more competitive in business events?
I just had a conversation with the Tourism Promotions Board (TPB). They’re preparing to roll out the country’s business events branding for 2024, so the sector stands to benefit from that.

Also, capacity building for business events is very important and TPB is supporting that by partnering with local government units and stakeholders in professional trainings, workshops, etc.

As a product, the Philippines is just as competitive when compared to our South-east Asian neighbours – but there’s not enough marketing and promotions.

The House of Representatives recently approved the budget of the Department of Tourism (DoT) for fiscal year 2024. The government should allocate sufficient funds for DoT and its marketing arm, TPB. (Editor’s note: The approved budget of 2.6 billion pesos (US$46.8 million) is 24 per cent lower than the 2023 budget of 3.4 billion pesos.)

To develop the Philippines’ business events sector, there should be sufficient funds. Our neighbours like Thailand, Malaysia and even Vietnam are very aggressive in promotions and marketing. If we compare our budget with Thailand, I don’t think it’s even half of Thailand’s. As such, how can we market our destination with such a small tourism budget?

Hosting international event planners and organisers in the Philippines requires a big investment in their airfares, accommodations, etc. How many times do we have to do that if we want the Philippines to be at the top of the minds of PCOs? Planning for international conventions requires three years, not a year. Without a sufficient budget, the DoT and TPB cannot do it.

What else is needed for the Philippines to attract more business events?
First, we should prioritise improving our transport system, airports, seaports and road network for efficiency and better accessibility. Fortunately, this is happening now.

Second, visa facilitation for international convention and exhibition participants. China is an opportunity market for us but it is challenging to process a large number of visas in a day. Fortunately, some headway has been made with this, with the recent implementation of e-visas for China-based travellers

When attending international roadshows and exhibitions, some buyers still ask if it is safe in the Philippines, a question which has remained over the years. The safety and security of business events participants are essential in attracting international events to the Philippines.

The government should also invest in enhancing our law enforcement agencies, emergency response capabilities, and overall public safety measures that would help boost the confidence of international participants that travelling to the Philippines is safe.

It is also very important to be at par with our South-east Asian neighbours in terms of connectivity and technology. A fast and reliable internet is a basic requirement for an event, not just in metro Manila but in the whole country.

Another way that Philippines can sell itself is by involving the local community and getting them to interact with business events delegates at events. This is how foreigners learn about our local culture and traditions.

A good selling point for the country is to involve local communities and interact with them in business events. That’s also a way for foreigners to know the local culture and tradition.

Realm Events and Unicorn Group announce JV

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Both companies are excited to showcase their joint capabilities

Realm Events, an Asia-based DMC and event management company, and Unicorn Group, an Australian creative event agency, have have formed a strategic partnership.

The partnership will combine the extensive event production expertise of Unicorn Group with Realm Events to bring a new level of creative event and experience curation to companies ready to experience Australia, New Zealand and Pacific Islands.

Both companies are excited to showcase their joint capabilities

Clients of Realm Events and Unicorn Group will benefit from an expanded network of event resources, ensuring access to the best talent, supplier and industry networks across Asia, Australia and the Pacific.

The joint venture also places a strong emphasis on sustainability, incorporating eco-friendly practices into event planning and execution. Both companies are dedicated to reducing the environmental impact of their events and promoting sustainability within the industry.

“This partnership marks a significant milestone in our journey to expand the destinations that we can provide solutions to for our clients, said Selina Sinclair, CEO of Realm Events. “By joining forces with Unicorn Group, we can offer clients the best talent in the business for event planning, design and production, both within Australia and around the Pacific.”

Ron Anderson, CEO of Unicorn Group Australia, added: “We are thrilled to partner with Realm Events as together we can further enhance incentive and conference options in Australia and surrounding areas. Together, we aim to showcase the endless possibilities that Australia and the region can offer. We understand the commitment and investment required to bring people to our part of the world, so we are here to ensure visitors are treated to the very best experiences we offer. Our strategic expertise will also match key objectives on behalf of our clients – we are here to make heroes of our clients and their brands.”

MCEC releases first Impact Report

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The Impact Report venue’s progress towards its ambitious goals for environmental, social and economic impact

Melbourne Convention and Exhibition Centre (MCEC) has published its first Impact Report, which shows that in 2022-23, the venue met its targets for CO2 emissions, water savings, support of ecosystem health, social procurement, use of local suppliers, employee engagement in community support activities, and economic contribution to Victoria.

This report replaces the Sustainability Progress Report and brings reporting in line with MCEC’s financial year reporting.

The Impact Report show’s the venue’s progress towards its goals for environmental, social and economic impact

MCEC has also made progress towards the future convention centre in Geelong/Dijlang, which was officially named Nyaal Banyul Geelong Convention and Event Centre earlier this year. The name of the centre was gifted by the Waddawurrung Traditional Owners, returning language to Country. Nyaal Banyul will be a sustainably-focused development, taking a climate positive approach to design, development and operation and will prioritise circular economy principles.

“In 2022-23, we focused on some important projects to help achieve our sustainability, inclusion and social impact goals. We launched our Inclusion and Diversity Strategic Framework, started our Reconciliation Action Plan journey, launched a reusable coffee cup programme and continued our support for prominent community organisations like OzHarvest and Yarra Riverkeeper Association. We aim to further our impact in Geelong/Dijlang with Nyaal Banyul,” added Natalie O’Brien, MCEC’s chief executive.

Recently, MCEC achieved Platinum Certification through EarthCheck, the world’s leading business advisory group specialising in sustainability and destination management for the travel and tourism industry. MCEC is one of only six convention centres in the world to achieve this status.

Samantha Ferrier, MCEC’s Sustainability Manager said: “MCEC has been benchmarking with EarthCheck since 2009 and this Platinum Certification recognises our substantial efforts in reducing our environmental impact and promoting sustainable practices within the events industry.”

“Initiatives like our reusable coffee cup programme, which prevented the use of hundreds of thousands of single use coffee cups last financial year, highlight our ongoing commitment to improving practices and finding new ways to reduce our impact on the environment,” she added.

Rohan Astley, head of advocacy, impact & reputation at MCEC also highlighted the work MCEC is doing to encourage and enable event organisers to create positive impact on the environment and the community.

“We know many of our customers share our goals of sustainability and corporate social responsibility. That’s why we provide resources to help them implement environmentally and socially conscious practices into their events. By working together, we can not only leave a lasting impression on event attendees, but also create a more sustainable future for the event industry and a positive impact for our community.”

The Positive Impact Guide also offers tips and options to make events more sustainable, deliver positive impacts for the community and incorporate meaningful First Nations engagement as part of the event experience, added Astley.

Avoid these 9 corporate travel mistakes made by SMEs

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New research has revealed that more than 55 per cent of businesses are also losing out on savings when they book their own travel in-house, as their teams are making costly booking mistakes such as choosing the wrong time to book, to overbooking flights and accommodations, negatively impacting the bottom line of businesses.

“Many of our clients are cautious when it comes to their expenses and have been asking our travel management consultants on ways, they can stretch their business travel budget. When business travel is managed in-house, there’s always a risk of not knowing all the tips and tricks to find savings. At times, many errors can be completely avoidable,” said Scott Reddie, chief business officer, FCM Asia.

Use a corporate travel management company to avoid pitfalls

“They can be more prone to making mistakes as they often juggle multiple travel bookings alongside other high-priority tasks. These easily avoidable mistakes are costly and are hard to rectify, which ultimately affects their travel budgets,” added Reddie.

Here are nine corporate travel mistakes made by businesses:

Booking last minute resulting in higher fares: 22 per cent of respondents said that they could have got lower fares had they booked in advance. It’s easy for assistants and office managers to be distracted with other urgent tasks and so business travel bookings can slip down the priority list. So, by the time the booking is made, prices have shot up due to demand.

Incorrect traveller details: Keying in the wrong traveller details is the second most common error. Whether it’s misspelling a name, an incorrect date of birth, or incorrect traveller details takes time to fix. Businesses can reduce this mistake when using a travel management company, which eliminates human errors by creating a profile for each traveller.

Unaligned timing: Corporate travellers can be left without a bed to sleep in if they miss their flights or experience flight delays. This is the third most common mistake, which not only incurs added costs, as additional bookings will need to be made, but it can also put the traveller at risk if they are stranded in a new city late at night.

Ensuring bookings are according to travel policies: If an employee is left to book their own travel, they could risk overspending on a hotel or flight and by the time management has noticed, it could be too late to amend without financial penalties. A travel management company, on the other hand, can lock in a spending cap to keep a lid on frivolous spending.

Inconvenient bookings: Businesses also reported that when travel is managed by assistants or other team members, there is a risk the traveller could be booked onto an inconvenient flight time, or at a hotel that is miles from their early morning meeting location.

Lower standard of service: An assistant who books travel on behalf of their manager may not be privy to the best travel services. Instead, by using a travel management company and leaving business travel booking to the experts, businesses can be assured that they are booked into the travel provider that best suits their needs and expectations.

Selecting the wrong destination or date: This may seem an inconceivable mistake to make, but this is the seventh most common mistake when businesses book travel themselves – and comes with huge cost implications, especially if the business has booked the cheapest airline tickets that don’t allow date changes or don’t offer refunds or credit.

Incorrect bookings: Booking for large groups can be stressful, risking mistakes. Booking for too many or too few people can be difficult to rectify. A flight or hotel may no longer have availability, or refunds might not be applicable on the type of booking made.

Overbookings: While this may be the last mistake, booking way too many rooms or flight seats does happen. Overbooking is another completely avoidable mistake that businesses have admitted to making. If the employee making the booking has chosen the cheapest flight seat, refunds or credits might not be available. Likewise, if they have booked rooms directly with the hotel, they might lose the deposit.

“These common bookings can have significant consequences for a business. Not only are there financial implications to rectify the mistakes, but an organisation’s corporate reputation could suffer damage if a traveller arrives late to a meeting because of a simple booking mistake.”

“Travel consultants have become more relevant than ever post-pandemic with business travellers switching their travel needs from ‘DIY’ in-house to experts who can give you your time back and take the stress away from what can be an arduous process,” continued Reddie.

Novotel Rayong Star Convention Centre opens in Thailand

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Deluxe bedroom

Novotel has opened the Novotel Rayong Star Convention Centre, in Rayong, Thailand, located just 2.5 hours by car from Bangkok and Suvarnabhumi International Airport.

Novotel Rayong Star Convention Centre features nine meeting rooms, including a pillarless conference and event venue that can accommodate up to 1,200 guests.

Deluxe bedroom

Delegates can stay in one of the 234 keys, and enjoy facilities such as a swimming pool, fitness centre, kids’ club and an outdoor playground.

There are also two dining options for guests: the all-day dining restaurant which serves fresh seafood and Asian cuisine, while the bar & lounge which is perfect for a morning coffee, an afternoon light bite or a pre-dinner cocktail with live music.

Andaz Singapore introduces new F&B leadership

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From left: Moritz Kam; and Martin Satow

Andaz Singapore has appointed Martin Satow as its new executive chef and Moritz Kam as its new director of food and beverage (F&B).

Both hailing from Germany, their new appointments mark their return to Singapore, having spent time in the city between 2013 and 2019.

From left: Moritz Kam; and Martin Satow

With a combined experience of 35 years, Satow and Kam will lead the hotel’s culinary and F&B teams respectively to elevate guests’ dining experiences. They will be responsible for providing strategic direction to the property’s culinary and F&B service teams, and oversee the property’s five F&B outlets.

Joining the Andaz Singapore tribe as a seasoned culinary expert, Satow brings a wealth of international expertise honed at acclaimed establishments around the world, including Hyatt properties in Doha, London, Istanbul, and Singapore.

Kam brings a wealth of knowledge and strategic insight to the table, having steered F&B operations in leading hospitality establishments in major cities in Asia.

Fusion appoints new general managers at Vietnam properties

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Fusion Hotel Group welcomes three new general managers to its hotels in Vietnam.

Marcus Wirsching takes the helm as general manager of Maia Resort Quy Nhon. He has over 30 years of experience in the luxury hospitality industry, with experiences in destinations throughout Europe, the Middle East and Asia.

From left:Marcus Wirsching, Eugene Hendricks, and Ronald Espiridion

As general manager of Alba Wellness Valley by Fusion, Eugene Hendricks is a seasoned professional with several years’ experience at leading hotels in Vietnam, as well as in the Maldives, Australia, Thailand, and his home base of Malaysia.

Ronald Espiridion returns to Fusion as general manager at Fusion Suites Sai Gon. Originally from the Philippines, his experience in hospitality stretches as far as Cairo and Qatar to Brunei, Zanzibar, and the Turks & Caicos Islands in the Caribbean.

La Vie Hotels & Resorts announces new group director of commercial

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La Vie Hotels & Resorts has appointed Lachlan Harris to the role of group director of commercial.

Boasting three decades of hospitality experience across all sectors of the industry, Harris will be based at La Vie’s Sydney head office and will be responsible for delivering top line revenue for all of La Vie’s properties, including managing everything from revenue and distribution to client and customer engagement, multi-segment contracting and negotiation, product analysis, partnerships and marketing.

His previous roles have included local and international brands such as Naumi Hotels and Resorts, Sofitel Sydney Darling Harbour, The Langham Sydney and Shangri-La Sydney.

South Korea’s unique venues prove ideal for large-scale outdoor events

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Busan Cinema Center can accommodate 6,000 guests at its outdoor theatre under a cantilever roof
Busan Cinema Center can accommodate 6,000 guests at its outdoor theatre under a cantilever roof

Brought to you by Korea Tourism Organization (Singapore office)

Busan Cinema Center
Suitable for 6,000 pax (outdoor theatre)
Event organisers keen on an expansive outdoor venue with cultural significance can look to the Busan Cinema Center for their next event.

Well-known as the city’s premier film cultural complex where visitors enjoy exhibitions, movies, performances, and other cultural programmes, the venue is also home to the Busan International Film Festival (BIFF), Asia’s premier film festival.

Previously a host location for many international events, the centre comprises three buildings (BIFF Hill, Double Cone, Cine Mountain) and boasts the longest cantilever roof (Big Roof) in the world that stretches across from Cine Mountain to BIFF Hill.

The outdoor theatre, a key event venue, is located under the roof. At night, the LED lights installed on the Big Roof showcases a rainbow of colours to create a dazzling night scene for dramatic effect.

The outdoor venue can accommodate 6,000 guests and features a large screen and 5.1 channel surround sound stereo speakers, making it suitable for large events.

The Korean Cultural Theme Park’s Sandae Theatre can accommodate outdoor banquets of 500 guests

Korean Cultural Theme Park 
Suitable for 500 pax (Sandae Theatre)
The Korean Culture Theme Park allows visitors to experience the unique landscape and traditions of South Korea against the picturesque Andong Lake.

The park showcases traditional Korean culture, including the nation’s patriotic spirit, history as well as Andong’s heritage.

Event planners can opt to hold corporate meetings, exhibitions, and seminars at the Traditional Theatre, Seolhwa Theatre, and Righteous Army Command Centre which are hanoks, traditional Korean houses first designed and built in the 14th century during the Joseon dynasty.

Additionally, different outdoor events can be held at the Sandae Theatre, Bell Tower Square and Yeonmu Yard within the compound too. Sandae Theatre in particular, can host outdoor banquets of 500 guests.

Event organisers and planners can even capitalise on nearby tourist attractions to enhance their programmes too. They include the Dosan Seowon (Confucian Academy), Yekki Village, Gunja Village, Lee Yuksa Literature Museum, and Nongam Head House.

Nami Island is ideal for MICE organisers set on exploring a unique venue that can add a wow factor to any event

Nami Island
Suitable for 1,500 pax (outdoor stage)
Nami Island is a dream come true for MICE organisers set on exploring an unusual venue that can add a wow factor to any event.

A scenic island located in Chuncheon, Gangwon-do, it was once only a desolate sandy isle. Through environmentally-friendly developments and beautification efforts, Nami Island transformed into a unique and beloved tourist stop complete with lush greenery, magnificent blooms, and artworks made of recycled materials.

The picturesque seasonal views can largely be attributed to the many different tree species on the island, such as metasequoias, ginkgos, cherry blossoms, and pine. Because of this, Nami Island is popular as a filming location for various TV dramas, movies and commercials.

Besides, there are indoor spaces, equipped with state-of-the-art sound systems island-wide, as well as an outdoor stage that can host 1,500 guests for receptions and has a theatre capacity of 1,000 seats.

The UNICEF eco-stage, with a theatre capability of 300, can accommodate about 500 people for events too.

Each year, various events sponsored or hosted by foreign embassies in South Korea, as well as international organisations are held on Nami Island.

Fe01 Upcycled Complex Cultural Space houses an outdoor stage where organisers can utilise to host 300 guests

Fe01 Upcycled Complex Cultural Space
Suitable for 300 pax (outdoor stage)

For organisers and planners looking to host events that are eco-friendly, Fe01 Upcycled Complex Cultural Space, with its green structures made from recycled building materials, will make an ideal choice.

The unique venue is also accessible in Ulsan, just an hour’s drive from Busan. Event attendees can even enjoy the sea view 10 minutes away by car.

Venue spaces include a conference room that can host 100 guests for a banquet and a rooftop space ideal for a turnout of 150 people.

There is also an outdoor stage where organisers can utilise to host 300 guests.

The interesting unique venue also boasts a donut cafe that has daily-baked pastries and visitors can also enjoy healthy homemade burgers made from fresh ingredients there.

Keen to organise your next event in South Korea?
Find out more about the unique venues available here.

The Anam Cam Ranh names new resort manager and culinary director

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Anam Group has appointed Norbert Meyer as resort manager and Geoffrey Crabbe as culinary director at The Anam Cam Ranh.

German national Meyer has amassed more than 20 years of hospitality experience and returns to the resort where he was previously resident manager and acting general manager during his two years there starting January 2018.

From left: Norbert Meyer and Geoffrey Crabbe

Crabbe hails from New Zealand, bringing with him three decades of experience as executive chef at hotels and restaurants in New Zealand, Vietnam, Cambodia, Australia, Fiji and South Africa including Anantara’s resorts in Siem Reap and Mui Ne. He was most recently operational manager and executive chef at The Grand Cathedral Square, in New Zealand’s Christchurch before joining The Anam Cam Ranh.

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