Asia/Singapore Friday, 26th December 2025
Page 299

The green way forward

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Associations are taking their sustainability commitment further up a notch, and are taking collective action to form partnerships with other organisations, while ensuring that their members are also practicing it in their chosen professions.

ESGs are equally important
Antonio Ongsiako, liaison officer and director, Financial Executives Institute of the Philippines (FINEX) reiterated at the 10th Associations Summit of the Philippine Council for Associations and Association Executives (PCAAE) that sustainability is not just a byword, but a practice.

Ongsiako added that these days, lenders also evaluate the Environmental, Social and Governance (ESG) standards of a borrowing company, and investors tend to avoid putting their money in companies that do not have ESG rating.

As sustainability practices are increasingly being demanded by the market and required by regulatory agencies, ESG is the way to go, said Ramon Isberto, auditor of the board of trustees of International Association of Business Communicators Philippines.

“If you are not yet on sustainability goals, you are already behind,” Isberto warned, adding that sustainability is “already a market thing, and not just an advocacy”.

Combining resources
As for the Association of Development Financing Institutions in Asia and the Pacific (ADFIAP), the association is ahead of its time, having published a sustainability report back in 2008. Currently, ADFIAP has several UN SDGs in place, one of which is number 17, Partnership For The Goals.

ADFIAP secretary-general Enrique Florencio explained that sometimes associations do not have the resources to pursue sustainability hence, it is important to forge partnerships, be it bilateral, multilateral or talks with like-minded institutions and associations.

Ongsiako further asserted that sustainability is a whole ecosystem, where people and organisations are all working together for the greater good.

PCAAE founder and CEO, Octavio Peralta, agreed: “Associations and other membership organisations wield an influence on their industry sectors, professions, communities and stakeholder groups. They are conduits for addressing sustainability issues via a whole sector and profession approach rather than acting individually”.

Associations that have been active in the sustainability sphere include the UN Global Compact (UNGC), the world’s largest sustainability initiative with more than 12,000 companies and 3,000 non-business signatories in over 160 countries and with 69 local networks around the world.

UNGC’s local networks are association-like entities that help members align their strategies and operations with the UNGC Ten Principles including those on human rights, and the environment. The association also takes strategic actions to advance broader societal gaols such as the SDGs.

Peralta, who is also the executive director of Global Compact Network Philippines, shared that another example of associations banding together for sustainability is the UK-based Climate Action for Associations, which is aligned to the SDGs, the Paris Agreement and a global accelerator for the UN-backed Race to Zero.

Another collective initiative is Pacific Asia Travel Association’s (PATA) efforts through its various chapters. It is an influencer “because the World Tourism Organization pays attention to PATA’s advocacies,” said Bob Zozobrado, chairman of PATA Philippines Chapter.

A new lens
Overall, there is still need to drive home the message that associations are key drivers to sustainability action.

Jane Vong Holmes, GainingEdge senior manager Asia, advised that associations “can, and should, include clauses that will address these sustainability issues in their RFPs for their conventions”.

The first step is for the associations to review their existing RFPs and see if there are gaps that require attention.

“Besides climate change and environmental issues, DEI – Diversity, Equality and Inclusion – are also important goals that associations, as communities, can push through their meetings and conventions,” Holmes pointed out.

She said every organisation and community has the power to make changes, including destinations, host venues, and business events suppliers.

“Associations should also factor in anticipated impacts from their conventions that will contribute SDG goals. If they do not, then savvy destinations should offer convention legacies leading to the achievement of SDGs as part of their bidding strategy,” she noted.

Vong Holmes pointed out that the Covid-19 crisis has helped “hit the reset button”, hence there is no better time for associations to look at how they can contribute to the achievement of SDGs.

She further encouraged associations to think about the new “definition of success” of a conference, instead of focusing on the traditional measurement of success through attendee numbers.

Air New Zealand doubles down on automation

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Air New Zealand is heavily investing in technology for its future

Air New Zealand has revealed it is on a mission to automate as many of its processes as possible to gain a competitive edge for its long-term future.

In an ambitious but necessary plan to drastically reduce costs, boost efficiency and enable greater customisation for clients, the Kiwi airline is investing heavily in the digital future of its operations. This includes the use of artificial intelligence (AI), machine learning algorithms, process mining, chatbots and other robots.

Air New Zealand is heavily investing in technology to ensure its future

“During the pandemic, automation played a huge role in ensuring we were able to respond quickly and efficiently to the ever-changing requirements from both operational and regulatory standpoints,” Michelle Hannan-Brown, senior manager RPA CoE, Air New Zealand told TTGmice.

“Prior to that, airlines around the world had already been integrating process automation to drive higher operation efficiencies in airports and flights (in areas such as) digital custom clearance, biometric touchpoints, and self-service kiosks. This has carried on post-pandemic, as passengers are not just seeking convenience, but are increasingly expecting airlines to offer touchless digital experiences to ensure pristine hygiene and safety standards.”

The airline’s use of SS&C Blue Prism’s Robotic Process Automation (RPA) for example, eases manual and repetitive tasks such as handling passenger re-accommodations, reviewing passenger requests and ensuring the accuracy of data across platforms.

“This can eliminate some of the customers’ pain points associated with air travel, as well as alleviate our ground staff’s processes when it comes to juggling multiple tasks within a day. It’s particularly useful when routine activities are impacted by spikes in demand,” Hannan-Brown explained.

She also added that the airline has already seen positive impacts from the adoption of this technology, including increased engagement from employees and improved customer satisfaction. On the back end, automation has also enabled them to maximise their cargo business to improve their bottom line.

Air New Zealand’s decision to focus on digital enhancements and automation began after “intensive research” in the first six months of 2019 of its business landscape and operations.

While declining to disclose the size of its investment, the airline believes automation technology will be a key differentiator in the marketplace and has paired its RPA team with its Data & AI area, enabling collaboration between data scientists, data engineers and reporting specialists.

“We are just at the beginning of this journey. When you start to pair AI with RPA, a whole world of endless, exciting possibilities unfolds. What excites me the most about where we are at (is that it’s) no longer just the RPA team who are telling the stories of the impacts we have had, but our stakeholders are now too.”

Club Med appoints new VP of marketing (ESAP)

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Emirates to restore daily Singapore-Melbourne service

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Emirates will relaunch its daily direct flight between Singapore and Melbourne from March 26.

For the period March 26 to April 1, Emirates’ flight EK404 will take off at 10.25 from Singapore, and touch down in Melbourne at 20.35. The return service EK405 will depart Melbourne at 03.25, and arrive in Singapore at 08.15.

Starting from April 2, Emirates’ flight EK404 will land in Melbourne at 19.35, while return flight EK405 will take off from Melbourne at 02.25.

W Goa appoints new culinary director

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W Hotels has selected chef Sunil Dutt as the new culinary director at W Goa, where he will oversee the hotel’s five vibrant dining venues and spearhead its various culinary concepts.

With over 24 years of culinary expertise in kitchens across India, China, the Philippines, Seychelles & Maldives, Dutt has exceptional skills in handling multiple clientele and expertise across purchasing, receiving and preparing culinary products with strong knowledge of Western, Asian, Japanese, Arabic, Indian, Italian, Mexican & pastry.

He joins W Goa from Waldorf Astoria Lusail, Doha, where he served as the executive sous chef. Prior to that, he had successful stints at international luxury hotel chains such as Marriott International, Hyatt Hotels & Resorts, Raffles Hotels & Resorts, The Leela Palaces, Hotels & Resorts and the Shangri-La Group.

Eric Lau helms as GM of Connexus Travel

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Connexus Travel Limited has appointed Eric Lau as its new general manager.

In his new role, he will lead the team to drive the business forward and further strengthen the company’s strategic development to achieve long-term, sustainable success.

With over 18 years of experience in the travel and aviation industry, Lau joins Connexus from Travelport where he served as general manager, agency commerce for its Greater China operation since 2018.

India’s G20 presidency bodes well for inbound MICE market

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Uttar Pradesh (pictured) is ready to showcase its latest tourism products

India’s business events industry has received a much-needed shot in the arm since assuming the G20 presidency last month, with over 200 meetings pencilled on the calendar.

Stakeholders opined that G20 presidency offers myriad opportunities as it will thrust India’s business events capabilities into the global spotlight, as well as offer various opportunities to showcase the country’s ability to host global business events.

Uttar Pradesh (pictured) is ready to showcase its latest tourism products

Meera Charnalia – senior vice president and head – MICE, Thomas Cook (India) called G20 a “mega platform” that offers local business events operators and businesses the opportunity to show off its “prowess and rapidly-growing MICE infrastructure”. This is also a good chance to showcase the country’s rich culture, as well as its natural beauty.

The 200 meetings will be held across more than 50 cities, such as Uttar Pradesh, Rajasthan, Kerala and Maharashtra. These cities are also utilising the meetings to showcase new tourism experiences. For instance, Uttar Pradesh is offering delegates a taste of Braj culture through folk song and dance performances. Braj is a region in India of which a significant area (Mathura-Vrindavan) encompasses Uttar Pradesh.

“While India enjoys high recall as an inbound tourism destination, the country’s significant and diverse MICE potential has yet to be fully leveraged. Hence, India’s G20 Presidency offers valuable opportunity by putting India’s MICE capabilities into the spotlight like never before,” added Charnalia.

Sharad K Upadhyay, general manager, Crowne Plaza Greater Noida, agreed, adding that the G20 meetings will help introduce India’s lesser-known areas to a global audience.

He said: “The media mileage will be tremendous, and such meetings will also ensure that hotels and conference venues will also be updated with the latest in technology and services, thereby enhancing the overall ecosystem required to host high-profile MICE events.”

Busan readies for a busy MICE year

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A number of the events will be held at BEXCO (pictured), located in convention and exhibition center located in Centum City, Haeundae-gu

Busan’s business events calendar is shaping up for a busy year, with at least 20 confirmed events secured for 2023.

Several highlights over the months include the 5th Preparatory Meeting for the 2023 World Radiocommunication Conference slated for February 20-25. The conference, held once every four years, promotes networking between the group’s 38 member countries in the Asia-Pacific region and serves as an important venue for discussions and decisions on important issues in various radiocommunication fields such as mobile communications, science, and satellites.

A number of the events will be held at BEXCO (pictured), located in convention and exhibition center located in Centum City, Haeundae-gu

Then in March, BEXCO in Busan will host the World Disability Congress Busan 2023. Themed The Era of Great Conversion Disabilities with 4th IR and sporting the slogan Better Future, Better Life, the congress aims to present a new vision of the future where people with disabilities will be able to live better. About 4,500 attendees from some 150 countries are expected to participate.

A range of side events has also been planned, such as a Disability e-Sports Competition, Busan Disabled Baristas Competition, and a Film Festival on Rights for Disabled People.

Back in 2020, Busan managed to outbid Malaysia to host the 2020 World Congress on Biosensors, but the congress was cancelled due to the pandemic. Busan then submitted a letter of intent to host the 2023 congress which was accepted. The World Congress on Biosensors, held once every two years, is the world’s largest academic biosensors and bioelectronics event and is attended by experts from all over the world.

Christchurch shoots for the stars in latest bid win

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Aoraki Mackenzie International Dark Sky Reserve

Christchurch, New Zealand has won a bid to host astronomers from around the globe for the Extreme Solar Systems V conference in 2024.

Over 500 international members of the American Astronomical Society (AAS), who focus on the study of exoplanets outside of our solar system, will gather for five days in March 2024 at Te Pae Christchurch Convention Centre.

Aoraki Mackenzie International Dark Sky Reserve

The event was secured with the support of ChristchurchNZ and Tourism New Zealand. It will include a field trip to the Aoraki Mackenzie International Dark Sky Reserve, the largest in the Southern Hemisphere and one of only eight in the world.

ChristchurchNZ’s head of business events, Megan Crum, said that this prestigious international conference will have an expected economic impact of NZ$1.1 million (US$712,541) for the region. The event will also bring opportunities to New Zealand’s growing space sector.

“It boosts Christchurch’s reputation as a knowledge and experience hub and will leave a lasting legacy for the region.”

APAC Hydrogen Summit & Exhibition heads Down Under

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A previous edition of the APAC Hydrogen Summit & Exhibition

The Australian Hydrogen Council (AHC) has signed a MoU with the Sustainable Energy Council (SEC) to host the Asia Pacific APAC) Hydrogen 2023 Summit & Exhibition at the ICC in Sydney, Australia, on October 26-27, 2023.

The global event, which convenes over 3,000 attendees to advance hydrogen’s role in the future energy mix, will generate an estimated A$2.7 million (US$1.9 million) in direct expenditure to the New South Wales (NSW) economy.

A previous edition of the APAC Hydrogen Summit & Exhibitionttttttt

The aim of the Asia Pacific Hydrogen Summit & Exhibition is to be the official meeting place for government and private sector leaders to exchange insights, showcase advancements and establish new partnerships that will accelerate the hydrogen industry scaleup to deliver a successful energy transition in line with 2030 and 2050 climate goals. The conference will also showcase a number of leading hydrogen projects and companies that are active in the Asia Pacific region.

SEC organises three of these events every year: one in America, one in Europe and one in Asia. SEC has chosen Australia as the location for the APAC Hydrogen Summit & Exhibition for years to come.

By hosting the APAC Hydrogen 2023 Summit & Exhibition, the Australia Hydrogen Council is highlighting the country’s commitment to becoming a major global player by 2030. Plans are underway to build domestic hydrogen hubs fostering demand and co-locating infrastructure which will underpin Australia’s world-leading exporting capabilities.

By 2030, the green hydrogen industry is poised to grow NSW’s gross state product by A$600 million each year and by 2050 could attract up to A$80 billion of investment.

BESydney CEO, Lyn Lewis-Smith said: “The local industry and Government collaboration in securing the inaugural Hydrogen Summit for the Asia Pacific region is a great signal of intent of Australia’s ambitions to transition to a renewable energy superpower, placing Sydney alongside global hydrogen cities like Rotterdam and Washington DC.

“Events like this are a shot in the arm for tourism, but they also stimulate progress in the city, nation and region where they are held, placing a global spotlight on our region’s hydrogen community, highlighting the incredible ideas and skills found here, and adding a new perspective to a predominantly Northern Hemisphere discussion.”

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