Asia/Singapore Wednesday, 6th May 2026
Page 300

Asia boasts highest airline seat growth, travel demand fuels robust room rates: FCM

0
Positive momentum of 2H2022 continues in business travel this year

Both business and leisure travel across the globe is forecasted to be at 85.5 per cent of 2019 levels this year, according to FCM Consulting’s latest Global Trends Report.

1Q2023 corporate travel demand remained strong despite the mixed economic conditions, with securing options and booking lower prices driving corporate travellers to book online, early.

The positive momentum of 2H2022 spills over and continues in the business travel sector this year

Domestic booking trends for 1Q2023 versus 1Q2022 saw a 27 per cent rise in online adoption, the advance booking days extended from 17 to 19, and average days away held firm at 2.9. The report also showed that in-person meetings was the leading reason for corporate travel.

On the accommodation side of things, global hotel occupancy for the quarter was 60.5 per cent, only four percentage points below the occupancy levels of 2019.

Stabilisation returning to air travel
After 2022, a year full of significant imbalance of both supply and demand, air travel is predicted to stabilise this year, seeing added capacity in 1H2023 and airfares moderating in 2H2023. Data showing 1Q2023 seat capacity was up 2.1 per cent on 4Q2022 and down 6.8 per cent on 1Q2019.

Early forecasts show air capacity offered in 2023 will be just 2.5 per cent short of 2019 volumes.

Lift off in Asia
The region with the highest seat growth in 1Q2023 vs 4Q2019 was Asia with a 12.2 per cent increase, with most other regions averaging two per cent growth.

The exception to this was Europe which saw an 8.7 per cent decline as the region balanced changes in demand – but the Northern Hemisphere summer will drive demand in 2Q and 3Q2023.

Return of airline seats
The forecast across seats offered from 20 major airlines for a full calendar year reports a 94 per cent return of seats in 2023 versus 2019. Singapore Airlines, Qatar Airways and Qantas Airways have a seat forecast of 97 per cent as travel normalises.

Increase in business class fares
While the global average of international business class fares increased by 18 per cent in the first two months, Asia experienced an increase of 23 per cent. Discounted economic fares increased by 14 per cent internationally while Asia had a 15 per cent increase.

Mumbai to London saw the highest increase of 26 per cent in discounted economy fares while business class fares from Dubai to Shanghai increased by 47 per cent.

Asia demand fuelling robust room rates
1Q2023 saw all six regions surpass 4Q2022 average room rates by four to 26 per cent, with the Middle East rising by 22 per cent, Europe up 19 per cent, Latin America increasing by 12 per cent, Australia/New Zealand up 12 per cent, North America rising four per cent, and a 26 per cent increase in Asia’s room rates.

As China opened borders, the rebound across Asia was significant with an increase of 26 per cent. Room rates in Tokyo averaged at US$294, Singapore at US$269, Seoul US$239 and Hong Kong at US$224, making Tokyo the most expensive city to stay in Asia.

On the accommodation front, there is also a growing demand for one of the most successful traveller offerings in recent years – lifestyle hotels – focused on travellers who want to experience something unique.

Hotels that have lobbies to encourage interaction, offer green initiatives, have slick technology, and wellbeing choices are some ingredients customers are looking for.

“Despite mixed economic conditions, corporate travel demand remained strong in 1Q2023. High global inflation rates continue to put pressure on costs and the travel industry ecosystem has reviewed operating costs, changed pricing, upgraded technology to drive efficiency to reduce underlying costs and removed disruption and risks,” said Bertrand Saillet, managing director of FCM Asia.

“Not only are in-person meetings the leading reason for corporate travel but business travellers are also booking online, early, to secure lower prices. Domestic booking trends for 1Q2023 versus 1Q2022 also saw a 27 per cent increase in online adoption,” added Saillet.

Sarawak aims to be the first Legacy Capital in Malaysia and Borneo

0
The 10th Anak Sarawak Awards was Malaysia’s first business events award programme

Sarawak plans to establish and position itself as Malaysia and Borneo’s first Legacy Capital for business events in the wake of Indonesia’s new capital city development on Borneo, announced the premier of Sarawak, Abang Abdul Rahman Zohari Openg at the 10th Anak Sarawak Awards.

Abang Adul Rahman elaborated: “This is Sarawak adopting transformative thinking — first-tier thinking. Legacy impact is Sarawak’s value proposition beyond business events, but the proposition for all sectors and industries. We can no longer confine our thinking to just Sarawak. We must adopt a broader perspective that incorporates the opportunities present in Borneo. Indonesia’s new capital Nusantara is already developing and once it emerges, our business events industry should be ready to seize opportunities.”

The Anak Sarawak Awards was Malaysia’s first business events award programme; its 10th edition pictured

To support this, the Sarawak Government has plans for new infrastructure in place. This includes the expansion of Borneo Convention Centre Kuching; the building of a new convention centre in Miri; and the establishment of a Sarawak-based airline to improve the region’s connectivity.

These plans will be driven by Business Events Sarawak (BESarawak), which Abang Adul Rahman said will be getting an increased headcount due to its “critical role”. Funding will also be increased to support sustainable, purpose-driven business events.

The Premier also announced that the current Anak Sarawak Awards will be retired in favour of a bigger and bolder programme to complement Sarawak’s vision of becoming a Legacy Capital.

Organised by BESarawak on May 12, 2023, the 10th Anak Sarawak Awards is Malaysia’s first business events award programme. This year was themed Passion Inspires Legacies, a celebration of achievements and unwavering commitment. Out of the 27 nominees shortlisted, there were nine winners.

Moving forward, the new programme will be titled Borneo Inspires Legacy Awards and will encompass fresh categories and welcome nominations from all over the world, shared Abang Adul Rahman.

Speaking at the same event, Sarawak’s minister of tourism, creative industry and performing arts, Abdul Karim Rahman Hamzah, revealed that the industry’s performance has surpassed expectations.

He said: “In 2022, Sarawak exceeded its initial target by 111 per cent to secure 100 business events worth RM326.3 million (US$72.6 million) in total economic impact — surpassing the target by 196 per cent. Delegate expenditure is estimated at RM117.3 million and tax revenue of RM19.6 million, while 26,000 job opportunities are expected to arise.

“We won every international bid last year at 100 per cent, an increase of 15.8 per cent in 2020 and seven per cent in 2021, indicating that we have a strong value proposition in legacy impact. Echoing the Premier, the new narrative of business events will cast a wider net to secure impacts beyond tourism.”

Behind Sarawak’s transformation is a decisive strategy that is consistent with its strategic direction on legacy impact.

Amelia Roziman, BESarawak’s CEO, elaborated: “We are launching the Legacy Impact Master Action Plan in Germany on 23 May at IMEX Frankfurt. One component of the action plan is to recognise the innovation and social impact of the business events industry, hence the new award programme as announced by Premier.”

International business events trickle back to China, hampered by visa hurdles and sky-high airfares

0
International corporate events are returning to China, but challenges abound; Shanghai pictured

DMCs in China say the recovery of international business events after three years of pandemic-related closures, rests on simplifying visa applications and shorter approval times, airfares coming down and more stakeholders getting back on their feet.

They were responding to news that all travellers, since April 29, would be facing less stringent Covid-19 testing before departure, with airlines no longer required to verify the results to allow check-in or boarding.

International corporate events are returning to China, but challenges abound; Shanghai pictured

A Shanghai-based DMC, catering to markets in Europe and the US who declined to be named, told TTGmice corporate events were already back.

Visa applicants, the managing director said, complained about the volume of personal information needed and forms with section wordings that were not yet “internationalised”.

The managing director noted that airfares were still very high, as the frequency was only back to 30 per cent of 2019 levels and affected major cities like Beijing, Shanghai and Guangzhou.

She hoped frequency would normalise by 3Q2023 and welcomed the diversified direct air links to destinations such as Shenzhen, Xiamen, Xi’an and Chengdu.

“We used to pack multi-destination programmes with major cities in one week, and it is now completely feasible to plan international events in these charming destinations as a standalone,” she observed.

Alicia Yao, founder and general manager of IME Consulting, said it was important for DMCs to promote China again at key events like IMEX Frankfurt, but many will not be able to attend due to visa applications and approvals stretching to June and July.

The next opportunity, Yao said, was to piggyback on the Ministry of Culture and Tourism’s China Tea Culture June 14-15 event taking place in Budapest, where European travel agents and DMCs which used to do business with China would be invited.

Yao said IME, headquartered in Beijing, was taking the lead to organise and encourage DMCs to meet buyers to discuss product design, new products, pricing, and encourage the resumption of site inspections.

She added IME and other DMCs were now working together to bid for international conferences.

“Airfares are now twice as what they were before, taking up about 50 per cent compared to 30 per cent of budgets before,” she noted.

IME, she shared, had received RFPs from countries like Hungary, Italy and Brazil with travellers coming to China for business, scientific and technology exchanges.

For Century Holiday Travel Group, which specialises in South-east Asia, business events started trickling in two months ago when China started issuing tourism visas on March 15.

Deputy general manager, Kin Qin, noted while it was easier for travellers from Indonesia and Malaysia to obtain visas, Singapore no longer enjoyed visa-free entry.

Qin reported incentives from South-east Asia resuming from August onwards, but warned demand from China’s domestic market, which was huge and could pay high prices, could affect international business events recovery.

Century, which used to have 300 employees pre-Covid, excluding guides, is rebuilding its staff strength of 100 now. Headquartered in Shenzhen, it has branches in Beijing, Shanghai, Guangzhou, Chengdu, Hong Kong and Macau.

Photo of the day: Tourism New Zealand rewards trade partners with destination experience

0
The group on the Hobbiton Movie Set Tour

Tourism New Zealand recently concluded its first global trade incentive campaign, off the back of its latest If You Seek global campaign.

As part of a concerted effort to support tourism recovery in New Zealand, Tourism New Zealand has been actively increasing its trade initiatives across markets. The first-of-its-kind incentive campaign was launched to encourage trade partners to seek more and enhance their destination knowledge of New Zealand. To qualify, participating travel sellers were required to participate in activities and utilise the marketing resources in-market for a chance to join a trade familiarisation trip to New Zealand.

The group on the Hobbiton Movie Set Tour

From April 17-22, 2023, travel sellers from Australia, Germany, Japan, North America, Singapore, South Korea, India and the UK visited the North Island and participated in experiences ranging from a private tour of Maungatautari (Sanctuary Mountain) and Hobbiton Movie Set Tours, to a bath in Hell’s Gate Geothermal Reserve and Mud Spa and a guided tour around Waitangi Treaty Grounds.

“Our trade partners are some of our most valuable advocates when it comes to driving in-market presence and preference for New Zealand. Destination knowledge is crucial to what they do, and we hope this experience in New Zealand has left them with a deeper appreciation and understanding that will be translated in how they position New Zealand to their customers in the market,” shared Gregg Wafelbakker, general manager, Asia, Tourism New Zealand.

Aaron Gilden, head of sales, South & South-east Asia, UK & Europe, Air New Zealand, added: We hope the experience will help our trade partners generate more meaningful conversations and interest around New Zealand. As the airline partner, this campaign opened opportunities for us to better engage with our partners and in turn, strengthen our show of what Air New Zealand has to offer.”

Te Pae Christchurch exceeds performance expectations in its first year

0
Te Pae Christchurch

Te Pae Christchurch Convention Centre has well surpassed performance benchmarks in its first year of operation, and is scoring goals for its sustainability practices along the way.

The Centre has just celebrated its first anniversary, revealing to TTGmice that it outperformed its initial projections by about 50 per cent.

Te Pae Christchurch

“It’s way better than we ever thought it was going to be and it was probably due to a combination of factors,” said its general manager Ross Steele.

“Covid compressed the years and postponed some events, and we’re still seeing some of that flow through for next year. But generally, I think there’s been a real pent-up demand for Christchurch which is starting to pay dividends now,” he added.

Steele also attributed the centre’s success to its strategy of procuring local suppliers, which means the convention centre is “doing exactly what it should be doing, (which is) driving economic value to the city”.

He said: “You can see the difference now that (the return of business is) making to some of our suppliers and even to some of the enterprises in and around us, who are taking on additional staff because of the (increased) business.

Domestic airline operations are also back at capacity, while international routes are now at about 80 per cent of pre-Covid levels. New routes from America and Asia are also coming online, in a show of confidence for Christchurch’s return to the international meetings circuit.

Te Pae Christchurch is also measuring its environmental impact as the first international standard convention centre to open in New Zealand ahead of Tākina Wellington and New Zealand International Convention Centre. Carbon consumption is being tracked to establish offset targets, which will also provide the centre the data it needs for its goal of reducing carbon use in following years, among other sustainable practices.

The Centre has just been re-certified the top gold status during this year’s Qualmark Sustainable Tourism Business Award review, improving on its inaugural evaluation across 26 criteria. It did significantly well in the economic and environment and culture categories, and also performed well in the areas of workplace culture, community and industry engagement.

Steele said it was also timely that recertification was awarded during TRENZ 2023, the country’s most significant international B2B travel trade event which was hosted recently at Te Pae Christchurch.

The Centre has hosted 234 events for more than 129,700 delegates since May 2, 2022, generating more than an estimated NZ$50 million (US$31.1 million) in direct economic value for the city of Ōtautahi Christchurch during that period.

Four Seasons Hotel Jakarta welcomes new GM

0

Juergen Kreipl is the new general manager of Four Seasons Hotel Jakarta.

A seasoned hotelier with over thirty years of experience in global luxury hospitality, Kreipl’s enthusiasm is already driving results, with exciting new programming in the pipeline.

He most recently served as general manager of InterContinental Genève in Switzerland.

CWT partners with Booking.com for Business

0
Booking.com for Business customers will have all the benefits in one place

Global business travel and meetings specialist CWT has teamed up with Booking.com for Business to support an expanded offering for small business customers.

Expected to go live in 2Q2023, this offering will include discounted business travel rates, access to membership rewards from a variety of third-party loyalty programmes, and complimentary 24/7 travel agent support, all provided by CWT.

Booking.com for Business customers will have all the benefits in one place

Powered by travel and expense technology company Serko, the Booking.com for Business platform will combine Booking.com accommodation options with additional hotel, flight and car rental content provided by CWT, as well as multilingual customer service.

Companies will be able to save time and money with discounted business travel rates across flights, accommodation, and rental cars via Booking.com for Business platform, with no booking or servicing fees, all while better managing changes and traveller safety across all trips. Access to CWT travel consultants will be provided in multiple languages to assist with trip management and disruption.

Brisbane to host conservation conference in 2025

0
Hosting the congress is an opportunity to create real change through an interdisciplinary approach to solving Australia’s conservation biology issues

The International Congress for Conservation Biology is set to take place at the Brisbane Convention & Exhibition Centre (BCEC) in 2025, showcasing Brisbane’s science excellence in conservation biology research to a global audience.

The successful bid, supported by Australia’s scientific community was led by BCEC Advocate, and former Queensland chief scientist, Professor Hugh Possingham, in partnership with the BCEC team, together with Tourism and Events Queensland, Tourism Australia and Brisbane Economic Development Agency.

Hosting the congress is an opportunity to create real change through an interdisciplinary approach to solving Australia’s conservation biology issues

Over 1,500 researchers and practitioners will attend the congress, which will shine a light on the activity in key areas such as reef restoration on The Great Barrier Reef, special planning for renewable energy and First People’s knowledge for land and sea management.

It is anticipated that many delegates will also embark on pre- and post-touring, showcasing Queensland and Australia to the rest of the world.

The five-day event is set to deliver a A$4.3 million (US$2.9 million) boost to the Queensland economy and is expected to galvanise interest among Australia’s scientific community as well as from the Asia Pacific, including New Guinea and other Pacific Island neighbours.

Among the other key legacies being proposed is providing the opportunity for delegates to offset their carbon footprint by working with the Queensland Trust for Nature to set up a designated programme enabling delegates to donate directly to a fund for creating new habitats for koalas.

BCEC general manager, Kym Guesdon, added: “This high-profile international environmental congress will enhance the city’s credentials enroute to hosting the world’s first carbon neutral and biodiversity neutral Olympic and Paralympic Games.”

UFI hires programme manager for content and communities

0

UFI has recently appointed Nidhi Grelaud as programme manager for content and communities, adding a new position to the team working in the Paris headquarters for the global membership.

Her role will be to work with UFI’s marketing and communications team to create relevant content that delivers insights, thought leadership and news to and for the global exhibition and business events industry.

Grelaud will enhance UFI’s reach in building and serving industry-specific communities. She also leads the Next Generation Leadership Grant project and the Marketing Working Group.

Originally from India, Grelaud has been based in Paris for the past six years. She previously worked in the sports broadcasting industry under the Corporate Social Responsibility domain where she fulfilled the training and legacy needs around international sports events.

Auckland Airport invests in the future of travel through new builds

0

Auckland Airport has reaffirmed its commitment towards building an integrated domestic and international terminal, as well as developing a number of key surrounding projects such as a new Transport Hub and outlet shopping destination Mānawa Bay, all of which will amount to a significant investment of around NZ$3.9 billion (US$2.5 billion).

The terminal integration programme – a significant part of the airport’s wider 10-year-capital programme – will bring domestic travel and international travel together under the same roof for the first time since 1977, via an expansion at the eastern end of the existing international terminal building.

Mānawa Bay will feature an al fresco space

Set to open between 2028 and 2029, Carrie Hurihanganui, Auckland Airport’s chief executive, said that the new integrated terminal “will make Auckland Airport fit for the future”, and provide an improved experience for travellers.

Domestic jet to international transfer will involve a brief five-minute indoor walk, while state-of-the-art check-in facilities for both domestic and international travellers will save traveller time and reduce friction at either end of a flight. The Transport Hub on the doorstop of the international terminal will also offer links to public transportation.

Airlines will be supported by new gates and other facilities to help them speed-up turn-around processes.

The new combined terminal will add floor space across two levels to the existing international terminal building, with the wider integration programme including significant upgrades to airfield pavement and underlying utilities. Some 2,000 additional jobs will be created as a result of the project.

The airport has also set its eyes firmly on a low carbon future, and is investing heavily in sustainability.

“We have worked very closely with major airlines to understand their needs and requirements, including the investment they’re making in larger domestic aircraft, and their planned future low carbon aircraft. We are supporting airlines by installing ground power units at each gate to supply power to aircraft, helping to reduce fuel use,” elaborated Hurihanganui.

Along with ground power units for aircraft, the upgraded airfield surrounding the new combined terminal will provide charging for electric ground handling equipment and vehicles. Design and construction materials for the combined terminal will be selected to reduce the building’s carbon footprint as much as possible, alongside a focus on waste minimisation and water efficiency.

She noted: “Without the right airport infrastructure, any airline aspirations to a low carbon future will not be achieved.”

While the new combined terminal is under construction, domestic travel will continue to operate from the existing domestic terminal. Hurihanganui noted that facilities such as bathrooms, helpdesks and dwell spaces in the existing domestic terminal will also undergo an uplift to ensure travellers remain comfortable.

One of Auckland Airport’s other developments is Mānawa Bay. Currently under construction and set to be completed late 2024, Mānawa Bay will comprise 100 retail shops, an expansive al fresco space, a play zone for kids, and a dining precinct with possibly 13 F&B operators. The dining precinct will have a zero natural or LPG gas policy, which is expected to eliminate up to 57 per cent of greenhouse gas emissions from its kitchens.

Speaking at TRENZ 2023, Hurihanganui shared: “Cutting out the use of gas on site is an important step towards achieving a 5 Green Star rating for Mānawa Bay and supporting Auckland Airport’s decarbonisation pathway to achieve net zero direct carbon emissions by 2030. It is one of several initiatives that we hope will support the way future developments of this kind are planned.”

Mānawa Bay will also support the largest rooftop solar system in the country. With the ability to generate 2.3 megawatts of power, the solar array is planned to support more than 80 per cent of the shopping centre’s anticipated power usage.

Reviews

The Ritz-Carlton, Bangkok

The newly-opened Ritz-Carlton, Bangkok anchors the One Bangkok development with cosmopolitan elegance. Featuring the city's largest ballroom and a spectacular new penthouse suite, it delivers exceptional hardware and deeply authentic, soulful service for business and leisure travellers alike

Mama Shelter Zurich

Behind the imposing, Brutalist concrete that defines Zurich’s Oerlikon district lies a surprising secret. While its exterior honours the neighbourhood’s industrial roots, stepping inside Mama Shelter reveals a vibrant, neon-soaked world that is a far cry from its rigid shell

Hyatt Regency Kuala Lumpur at KL Midtown

A polished urban retreat designed for business travellers, Hyatt Regency Kuala Lumpur at KL Midtown combines thoughtful design, seamless service, and exceptional facilities.