Asia/Singapore Tuesday, 30th December 2025
Page 373

Bali sees uptick in incentives requests, stakeholders confident about future prospects

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; Canggu, Bali pictured

As Indonesia does away on-arrival PCR tests and eases visa policies, Bali-based business events players are reporting budding interest from incentive groups, bringing hope and confidence to stakeholders.

Sofitel Bali Nusa Dua Beach Resort’s general manager Sylvain Pasdeloup, told TTGmice that the property has received around 20 international, incentives-related enquires for 2022, and he expects to welcome more for 2023.

Incentives to Bali are on the rise as border controls are relaxed; Canggu, Bali pictured

Meanwhile, at The Apurva Kempinski Resort Bali, the demand for incentives spiked after Bali announced its reopening.

“We are seeing a strong uptick of around 40 per cent in enquiries for 2022, as well as some leads for 2023 and 2024,” said Kadek Budiasa, the resort’s director of sales and marketing.

Other properties in Bali have already secured confirmed bookings.

For instance, Merusaka Beachfront Resort & Spa will be welcoming incentive groups of between 50 to 200 participants from India in May, June, and September.

As for Good Day Tour Bali, the company has also received a number of incentive groups, but these were mainly those that were scheduled for 2020 and were postponed due to the pandemic, shared its managing director Wisnu Arimbawa.

Wisnu pointed out that the timing to obtain new corporate incentives bookings for 2022 has passed as most companies plan for such trips at the beginning of the year, but pandemic-related restrictions were only recently eased in April.

“As such, a new booking that will come in this year, will most likely be for 2023 or beyond,” he shared.

Another factor that stood in the way of Bali’s recovery was that direct flights to Bali are still limited, which means seats are currently quite expensive, according to Adjie Wahjono, operations manager of Aneka Kartika Tours.

Regardless, Adjie and Wisnu are optimistic about the future, and expect the demand for incentives will hit around 50 per cent of pre-pandemic levels in 2023, before a full recovery in 2024.

Wisnu suggested that business events stakeholders target South-east Asian outbound incentives for now. “Singapore has the most potential as there are many direct flights available. Besides, many regional officers are based there.”

Umberto Cadamuro, chief operating officer inbound of Pacto, meanwhile, is looking further afield to India, as Bali is a popular travel spot for outbound Indian travellers.

“We should not expect Europeans to return so soon as their market is experiencing a crisis due to the Ukraine-Russia war, which (results in) corporations being more careful in planning incentive trips,” he added.

Brisbane secures future business events worth A$144 million

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A pre-pandemic conference at BCEC

Brisbane Convention & Exhibition Centre (BCEC) has secured 77 new conventions during 2021, worth an estimated A$144 million (US$107 million) in direct expenditure to the Queensland economy.

The events will deliver an estimated 50,000 delegates to Brisbane, generating 245,000 room nights to the city’s hotels with flow-on benefits to local businesses across the hospitality and tourism sectors.

A pre-pandemic conference at BCEC

One major win is for 2025, where the world’s leading experts in population research will be heading to Brisbane to attend the International Population Conference; it is the first time in the event’s 93-year history that it has been held in Australia.

Other newly-confirmed conferences are three large-scale events set to deliver 2,000 delegates to Brisbane, one forecasting more than 8,000 and one with 5,000 delegates all heading for Queensland and Brisbane over the next three years.

These global and national meetings will attract considerable talent and expertise across a range of the State’s key sector industries, including technology, transport, population, healthcare, science and research.

BCEC’s general manager Bob O’Keeffe AM said the reopening of borders and resumption of international flights, as well as a very strong and evident desire for face-to-face meetings, was driving momentum in the industry, with the Centre forecasting more than 800 events through to the end of 2022.

O’Keeffe opined that interest in Australia is strong and will only be amplified in future with the Brisbane 2032 Olympic and Paralympic Games further enhancing awareness.

“Brisbane’s infrastructure development has already begun, and with the boost of further investment as part of the official Olympic Infrastructure program, Brisbane and the Centre’s appeal as a business events destination is expected to skyrocket.”

BCEC is the major driver of business events to Brisbane and Queensland, responsible for more than 70 per cent of delegate stays and visitation.

Ascott seeks to build lyf communities beyond physical walls

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Cross: lyf properties are designed for guests to forge connections

The Ascott Limited (Ascott) recently opened its second co-living property, the lyf one-north Singapore, situated among a number of start-ups, research and development firms, as well as high-tech and media enterprises in the One-North precinct.

Norman Cross, head of lyf Brand, told TTGmice that lyf is designed for “next-generation guests”, which combines “the best of serviced residences, hotels and co-living apartments”.

Cross: lyf properties are designed for guests to forge connections

Lyf’s popularity will only increase, Cross opined, as the pandemic has “spurred a new way to live and work”, due to “an increasing trend of digital nomads and self-starters preferring to work remotely”, while looking for “novel experiences and opportunities to connect” at the same time.

At lyf one-north Singapore, guests will be able to take part in social programmes “centred on innovation and sustainability”, noted Cross, such as a woodworking workshop led by sustainable upcycling brand, Creuse, as demonstrated during its grand opening.

Aside from providing business guests a place to rest their heads, the property also welcomes corporate groups and small meetings, with several indoor and outdoor spaces available for bookings. Meet is an outdoor amphitheatre; To-Gather is a flexible outdoor activity area; Hang Out is the property’s social clubhouse and terrace, while Huddle & Collab is lyf one-north Singapore’s function room, which is suited for brainstorm and networking sessions.

“The apartments, social spaces and experiential programmes at lyf properties are designed for guests to forge connections and to nurture a strong sense of community,” stated Cross.

As for sustainability, one of the top trends to emerge from the pandemic, lyf one-north Singapore has several initiatives in place, from encouraging a car-lite lifestyle with bicycle lots and shower facilities, to toiletries stored in larger 500ml pump bottles. The building is also a Green Mark Gold Plus certified building by Singapore’s Building and Construction Authority, with various features that improve energy efficiency, reduce building energy consumption and reduce carbon footprint.

As part of its local partnerships, the property has teamed up with The Goodburger food truck, which serves up plant-based burgers on-site, as well as launched a lyf Innovation Lab with Temasek Polytechnic’s School of Informatics & IT. The Innovation Lab will design and testbed immersive virtual reality and augmented reality technologies, as well as digital experiences for the lyf brand. Successful pilots will eventually be implemented across other lyf properties worldwide.

This digital partnership offers “borderless experiences in the virtual realm”, shared Cross.

“For instance, virtual experiences could include live virtual property tours, physical craft workshops where guests can purchase their own creations in the metaverse as non-fungible tokens or as actual merchandise in the real life, and participate in virtual sports games,” he elaborated.

When asked how business has been since its soft opening in November 2021, Cross revealed the property has “achieved a strong occupancy rate of above 85 per cent”, with guests hailing from the UK, France, China and Australia.

Ascott currently has 17 lyf properties with over 3,200 units in 14 cities and nine countries. This includes 10 lyf properties that are under development – five of which are slated to open this year in gateway cities such as Bangkok, Cebu, Kuala Lumpur, Xi’an.

Lyf will also make its entry into Australia this year.

Singapore’s hospitality players concentrate efforts on rebuilding MICE demand

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Mandarin Oriental, Singapore progressive approach to meetings to drive better results

Hospitality players in Singapore are tailoring engaging and differentiated packages to recapture large-scale events, as well as the greater meetings and corporate events segment.

According to Christopher Kang, director of commercial strategy, Mandarin Oriental, Singapore, his property is “curating an all-encompassing experience for the MICE segment with its Mindful Meetings programme”.

Mandarin Oriental, Singapore takes a progressive approach to meetings to drive better results

The Mindful Meetings programme, he elaborated, was “specially tailored for business and corporate meetings and events”, and is “based on five key principles – Nourishment, Movement, Stillness, Connections, and Wellbeing”.

For instance, Nourishment means that meeting menus at Mandarin Oriental, Singapore, are built around fresh food that nourishes the body and brain; while Movement includes yoga and stretching sessions during breakout sessions.

Edward Chew, senior vice president, sales and marketing, Resorts World Sentosa (RWS), reckoned the property is in good stead to cater to the emerging wave of sustainability conscious visitors too with its Eco-MICE packages.

For example, RWS provides clients with the option to hold events at a venue with the best green practices, which range from meals being served in sustainable packaging to using reusable pens and recycled paper during events.

As for Cinn Tan, chief sales and marketing officer, Pan Pacific Hotels Group (PPHG), the hospitality player is also intensifying efforts to drive demand as border controls into Singapore have eased.

For instance, PPHG was the official hotel partner for the recently-concluded HSBC Singapore Rugby Sevens, where Pan Pacific Singapore hosted the 16 participating teams, and offered special discounts on stays and dining experiences for ticket holders and groups.

“With more large-scale events returning to Singapore, we are in discussions with more partners to channel more business for our properties. Being part of such events will help us to raise the profile of our properties on the world stage,” Tan told TTGmice.

Meanwhile, aside from driving demand in its corporate and business events segments, Shangri-La Group has gone the extra mile to provide international guests with complimentary AIG Covid-19 emergency medical coverage and access to around-the-clock emergency travel assistance services during their stay, providing planners with greater peace of mind.

FCM bags major Shell account

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FCM's global managing director Marcus Eklund (pictured) aims to business travel simpler, safer and productive for their employees

Energy behemoth Shell has selected FCM as its global travel provider to manage travel requirements across all businesses.

The multi-year contract will run from 2022.

FCM’s global managing director Marcus Eklund (pictured) wants to make business travel simpler, safer and more productive for Shell employees

According to FCM’s global managing director Marcus Eklund, the company triumphed due to its client-first approach that prioritises their needs and preferred systems without compromising on quality.

Over the course of the tender process, Shell welcomed FCM’s agile and instinctively collaborative method. FCM’s powerful technology capabilities were a differentiating factor in Shell’s decision to award the contract – specifically, its platform’s baked-in ability to deliver a globally consistent user experience alongside a wholly flexible open-platform solution.

This level of adaptability was crucially important for Shell to enable easy future integration of their preferred feature and functionality options on a market-by-market basis.

Commenting on FCM’s appointment, Shell’s global travel operations manager Julia Sullivan said: “We look forward to working with FCM and to leveraging their digital capability and innovative approach. Our joint goal is to make a positive difference to our employees’ travel experiences, supporting their well-being and empowering them to make more sustainable travel choices.”

FCM’s global managing director Marcus Eklund said in a statement that his company will “work in partnership with (Shell’s) global travel team to devise and implement a comprehensive programme that delivers on their goals, while making business travel simpler, safer and productive for their employees”.

Both companies share a commitment to travelling purposefully and will be developing a best-in-class travel programme of solutions and service offerings that will deliver safe, inclusive, seamless and sustainable travel experiences for Shell’s business travellers.

“Business travel is changing, and in FCM we have found a partner that understands the challenges and supports our ambition to establish a travel programme that is as progressive as possible when benchmarked against Environmental, Social and Governance (ESG) frameworks,” added Sullivan.

Explore Phuket’s surrounds onboard the Andaman Passion

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Corporate guests and incentive groups now have the option of booking out a luxury catamaran – the Andaman Passion – when visiting Phuket.

Departing from Ao Po Pier, the Andaman Passion is a stable catamaran equipped with a full bar, day beds, loungers, dance floor, DJ, slide, and water toys such as paddleboards and transparent kayaks.

Day trips can be customised, but an example would be a sail to iconic Phang Nga Bay to explore the seascape of limestone cliffs and rock formations, and mangrove forests. Guests will also have the option of boarding an inflated kayak which is paddled by a guide into the inland tidal lagoons and get up close with rock formations.

Prices start from 100,000 baht (US$2,960) in the low season for 30 pax, and go up to 360,000 baht in the high season for 150 pax, the maximum number of guests the boat can accommodate. An international buffet is included with the price, or planners can opt for a Thai menu at 100 baht more per person, or a seafood menu at 800 baht more per person.

In total, guests will be able to spend around seven hours onboard, in between 09.00 to 21.00.

Charges may apply for an open bar, corkage, additional people, national park fees, and round-trip minivan transfers from anywhere on Phuket island.

For more information and bookings, contact bird@andamanpassion.com.

Radisson Hotel Danang opens in Vietnam

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Radisson Hotel Group has opened the Radisson Hotel Danang, a brand-new international upscale hotel, marking the brand’s debut in the Vietnamese city.

Planners can opt to organise events, meetings or gala dinners in the 270m2 Cyan Ballroom supported by state-of-the-art audio-visual technology, set against a backdrop of tropical palms and ocean views. The space can comfortably host up to 300 people in a theatre style or be flexibly divided into two smaller spaces.

Radisson Hotel Danang features 182 rooms and suites with views of the city, ocean or peninsula. The seven-room categories range from 28m² Deluxe Rooms to 70m² Family Room Ocean View, and the Executive Lounge is an exclusive 20th-floor space that offers extra services and all-day refreshments.

Recreational amenities on-site include the spa, steam room, fitness centre, and one of the highest infinity pools in Danang. F&B options meanwhile, include the Vivid Rooftop Bar & Pool on the rooftop (which can also be utilised for events); The Market Place for authentic Vietnamese cuisine; and Lobby Café & Terrace for drinks and snacks.

The property stands next to My Khe Beach, a 10-minute drive from Danang International Airport.

Radisson Hotel Danang becomes Radisson Hotel Group’s fourth property to open in Vietnam, joining upper-upscale Radisson Blu resorts in Phu Quoc, Cam Ranh and Radisson Hotel Phan Thiet.

IT&CM China and CTW China 2022 announces new dates

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A pre-pandemic ITCM China

Organisers of IT&CM China and CTW China 2022, TTG Asia Media and China-based CTG MICE Service Company Limited, have postponed the Shanghai-based business events and corporate travel tradeshow to July.

The three-day in-person event will be held from July 12-14, 2022, at The Anandi Hotel and Spa Shanghai, followed by an online networking and conference segment on July 27-28, 2022.

A pre-pandemic ITCM China

UFI spearheads Global Exhibitions Day initiative on June 1

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The exhibitions industry has shown its innovation, and resilience in responding to difficulties brought about by the pandemic

The seventh annual Global Exhibitions Day (GED) is set to place on June 1, 2022, a first-of-its-kind global coalition facilitated by UFI.

The focus will be on the irreplaceable value of physical exhibitions and face-to-face business events in creating platforms for economic growth and recovery.

The exhibitions industry has shown its innovation, and resilience in responding to difficulties brought about by the pandemic

“Global Exhibitions Day puts the spotlight on the exhibitions industry,” said Monica Lee-Müller, UFI president. “It is a recognition and a celebration of this spirit of innovation and resilience in the industry, and everyone is welcomed to join – working together to showcase who we are as an industry and what vital role we play.”

This day of advocacy is supported by more than 40 national and international industry associations, and leading exhibitions organisers. All businesses and professionals in the sector are encouraged to join the GED celebrations on June 1, 2022 by highlighting the impact of exhibitions on local economies – both in building businesses and connecting people from around the world.

Exhibition organisers and associations have managed to quickly bring live event platforms back, and events are seeing levels of attendance similar – if not higher – to those before the pandemic. Some shows around the world are bigger than they have been before the pandemic, driven by pent-up demand especially from small- and medium-sized businesses to meet and do business face-to-face.

Charlie McCurdy, CEO of Informa Markets, said: “The spirit of connection and collaboration are at the heart of our industry’s purpose – when people come together to achieve common goals, they thrive… Over the last few years, we have united as an industry to bring safe, successful events back to life. We’re once again celebrating the magic of face-to-face connection, and creating a sustainable future, together. We are more than ever seeing the value of our services through the eyes of our customers, who are returning to the show floor with urgency and enthusiasm.”

“The benefits of face-to-face interactions and the critical business function in-person events provide our customers are what drive our industry forward with determination and vigour. People want to meet to share ideas, products, and innovations; to be inspired, share best practices, and discuss challenges,” acknowledged Hervé Sedky, president & CEO – Emerald.

Hugh Jones, CEO – RX, added: “Nothing speaks of the power of face-to-face events to drive business recovery, growth and innovation, as the sight of customers streaming back through our show doors. But in these fractured times, our events also celebrate the importance of community, of coming together, of shared experiences where everyone is made to feel welcome.

KLCC readies to host more than 20 international events

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The International Congress on Infectious Diseases 2022's organising team on a recent site visit

With the recent reopening of Malaysia’s international borders, the Kuala Lumpur Convention Centre (the Centre), is preparing to host more than 20 high-profile international events, 10 conventions and 13 exhibitions, from now until December 2022.

These upcoming international events include International Congress on Infectious Diseases 2022; International Conference on Tropical Agriculture 2022; International Geoscience and Remote Sensing Symposium 2022; Asia Turbomachinery & Pump Symposium 2022; 3rd Asia Optometric Congress 2022; International Medical Exhibition & Conference 2022; International Café & Beverage Show 2022; Control World Expo, Oil & Gas Asia 2022; and International Invention, Innovation & Technology Exhibition 2022.

In total, 117 business and entertainment events have been confirmed at the Centre for this year.

The International Congress on Infectious Diseases 2022’s organising team on a recent site visit

Alan Pryor, general manager of the Centre, recently hosted a few site-visits for the upcoming conferences and further stressed the importance of winning and welcoming international meetings and exhibitions, as these are important to the country’s business events and hospitality sectors.

“The re-opening of our international borders will accelerate the country’s economic rebound, but we (the Centre) are returning to a tough business events landscape. The overall business pie has shrunk making competition stiffer and price wars more aggressive.

“Malaysia needs strong, compelling policies and strategies to capitalise on the destination’s attractive proposition to set itself apart from neighbouring competitors and help entice more international events to come to our shores,” Pryor added.

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