FCM bags major Shell account

FCM's global managing director Marcus Eklund (pictured) aims to business travel simpler, safer and productive for their employees

Energy behemoth Shell has selected FCM as its global travel provider to manage travel requirements across all businesses.

The multi-year contract will run from 2022.

FCM’s global managing director Marcus Eklund (pictured) wants to make business travel simpler, safer and more productive for Shell employees

According to FCM’s global managing director Marcus Eklund, the company triumphed due to its client-first approach that prioritises their needs and preferred systems without compromising on quality.

Over the course of the tender process, Shell welcomed FCM’s agile and instinctively collaborative method. FCM’s powerful technology capabilities were a differentiating factor in Shell’s decision to award the contract – specifically, its platform’s baked-in ability to deliver a globally consistent user experience alongside a wholly flexible open-platform solution.

This level of adaptability was crucially important for Shell to enable easy future integration of their preferred feature and functionality options on a market-by-market basis.

Commenting on FCM’s appointment, Shell’s global travel operations manager Julia Sullivan said: “We look forward to working with FCM and to leveraging their digital capability and innovative approach. Our joint goal is to make a positive difference to our employees’ travel experiences, supporting their well-being and empowering them to make more sustainable travel choices.”

FCM’s global managing director Marcus Eklund said in a statement that his company will “work in partnership with (Shell’s) global travel team to devise and implement a comprehensive programme that delivers on their goals, while making business travel simpler, safer and productive for their employees”.

Both companies share a commitment to travelling purposefully and will be developing a best-in-class travel programme of solutions and service offerings that will deliver safe, inclusive, seamless and sustainable travel experiences for Shell’s business travellers.

“Business travel is changing, and in FCM we have found a partner that understands the challenges and supports our ambition to establish a travel programme that is as progressive as possible when benchmarked against Environmental, Social and Governance (ESG) frameworks,” added Sullivan.

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