Asia/Singapore Monday, 11th May 2026
Page 440

Firm foundations

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Australia is looking at a promising re-start for business events in 2022 after a challenging year that saw most states close their borders to domestic travel and months of lockdowns in Sydney and Melbourne. While international borders will open from November, industry watchers are predicting business travellers will start flowing in early next year.

Sydney Harbour

“We are thrilled to see our borders starting to re-open, which is a positive and crucial step towards the recovery of the business events industry,” said Tourism Australia’s (TA) executive general manager commercial & business events Australia, Robin Mack.

“Research suggests that once travel is unrestricted, organisations are ready to do something significant to acknowledge all that’s happened, and they will have the funds to do so from not running face to face events for some time,” he continued.

TA’s research was conducted in May to test sentiment across associations and incentive sectors. There are also programmes to ensure that events get the support they need to run in 2022.

TA will continue marketing activities and partnership programmes for the domestic market, like the Business Events Boost Program, which received an additional A$1 million (US$749,339) earlier this year to help convert events for FY2021/22. An industry vaccination initiative, It’s our best shot for events, also launched recently.

Internationally, TA has been keeping the destination front of mind through its distribution activity and marketing initiatives like Australia Next, an incentive publication for key international markets. The Business Events Bid Fund Program, which received an additional A$3 million in funding to cover new pledges and bids for an additional 12 months throughout 2021/22, “continues to drive conversion for international business events,” said Mack.

As of 26 August, 46 events have been won via the programme.

Destination Gold Coast welcomes new chair

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Japan reduces quarantine to three days for business travellers

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; a traveller at a deserted Haneda Airport pictured

Short-term business travellers to Japan need to undergo only three days of quarantine on arrival if they meet certain criteria, but the entry restrictions remain under fire for being too cumbersome.

As of November 8, fully vaccinated visitors staying less than three months for business or returning home from a business trip, can enjoy relaxed restrictions as part of the Japanese government’s “phased measures for resuming cross-border travel”.

Current entry requirements for business travellers may deter companies and individuals; a traveller at a deserted Haneda Airport pictured

But the requirement for the traveller’s organisation to take responsibility for their trip might prove a barrier to a significant increase in business travel to Japan, according to the country’s business community.

The traveller’s organisation or the organisation inviting the traveller must prepare an application form, a written pledge that the traveller will abide by the rules, a plan of where the traveller will stay and go from days 4 to 10 and a list of fellow travellers. These documents should be submitted to the ministry most appropriate for the traveller’s industry.

The traveller, meanwhile, is required to prepare a copy of a vaccine passport or other record of vaccination if they have been inoculated and a negative result of a Covid-19 test taken within 72 hours of departure.

All arrivals will be tested on days 1, 3 and 10 before restrictions are lifted, which include using public transport only if they have reserved seats.

Although Keidanren, the Japanese Business Federation, said the relaxed rules were a “big step”, they added that fully vaccinated travellers should be exempted from quarantine in line with other countries including Australia, the US and France.

Christopher LaFleur, special adviser to the American Chamber of Commerce in Japan (ACCJ), said the ACCJ “welcomes the travel policy change” but called for Japan “to move as rapidly as possible to eliminate quarantines and to simplify and eventually eliminate sponsorship procedures for vaccinated travellers.”

As for business travellers to Japan without a Japanese government-approved inoculation (using Pfizer, Moderna or AstraZeneca vaccines), they are required to quarantine for 14 days on arrival.

New Zealand sets border reopening date

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New Zealand to ease border curbs in a phased manner; a largely empty Auckland Airport due to Covid pictured

New Zealand has unveiled a plan to reopen its borders to international visitors from April 30, in a gradual easing of pandemic border restrictions that have been in place since March 2020.

The South Pacific country has imposed some of the world’s tightest Covid-19 restrictions, which has helped to limit the spread of the virus.

New Zealand to ease border curbs in a phased manner; a largely empty Auckland Airport due to Covid pictured

Outlining the country’s staged reopening plan on Wednesday (November 24), Covid-19 response minister Chris Hipkins said: “A phased approach to reconnecting with the world is the safest approach to ensure risk is carefully managed. This reduces any potential impacts on vulnerable communities and the New Zealand health system.”

Fully vaccinated foreign travellers will be allowed to enter the country from April 30, and will have to self-isolate for seven days on arrival, said Hipkins.

Vaccinated New Zealanders and residence visa holders in neighbouring Australia can travel to New Zealand from January 16, while New Zealanders and residence visa holders in all other countries will be allowed to enter from February 13.

All travellers must show proof of being fully vaccinated as well as a negative pre-departure Covid-19 test result. They will have to self-isolate for seven days, and will be tested for Covid-19 upon arrival.

New Zealand has recorded just over 10,000 Covid-19 cases and 40 deaths since the start of the pandemic – far fewer than most comparable countries.

Singapore-Malaysia land VTL to launch on November 29

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Singapore-Malaysia land VTL via the Causeway to open on November 29

Singapore and Malaysia will launch a land vaccinated travel lane (VTL) across the Causeway from next Monday (November 29).

The land VTL will be rolled out “in a safe and calibrated manner”, said Singapore’s Prime Minister’s Office (PMO) on Wednesday.

Singapore-Malaysia land VTL via the Causeway to open on November 29

In the first phase, travellers will have to use designated VTL buses. The scheme will be open to citizens, permanent residents or long-term pass holders of the country that they are entering. This is to give priority for those who have been working in either country to visit their families, said PMO.

Singapore prime minister, Lee Hsien Loong, said: “Malaysia is Singapore’s closest neighbour and the two countries share deep and warm relations. The Causeway was one of the busiest land borders in the world before the Covid-19 pandemic disrupted our cross-border activities. The launch of the VTL (Land) is a big step towards reconnecting our people and economies, and will further enhance our bilateral relationship.”

PMO said that the land VTL will be progressively expanded to include more travellers, including general travellers, depending on the public health situation in both countries. Singapore and Malaysia will also work towards restoring quarantine-free travel between the two countries through Tuas Second Link.

This latest development follows the announcement of the VTL between Changi Airport and Kuala Lumpur International Airport, also to launch on November 29.

Anantara appoints several new GMs across multiple locations

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From left: Erik Billgren; and João Corte-Real

Anantara Hotels, Resorts & Spas has made four new general manager appointments at resorts in Vietnam, Sri Lanka, Qatar and the UAE.

From left: Erik Billgren; and João Corte-Real

Erik Billgren is now the general manager at Anantara Mui Ne Resort in Vietnam. The Swedish national brings with him over a decade of hospitality experience and property management of luxury hotels, resorts and residences in Vietnam.

He began his career in 2005 as International management trainee – assistant F&B manager for Life Heritage Resort, and Swiss-Belhotel Golden Sands Resort in Hoi An, Vietnam. Between 2006 and 2010, he was promoted to F&B manager, then assistant resort manager, and ultimately general manager for Life Heritage Resort, Hoi An, which is now known as Anantara Hoi An Resort.

Staying in Vietnam, in 2012 he joined The Ocean Resort, VinaCapital, Da Nang, as general manager/property manager. Between 2010 and 2020, he was also the owner/director of Waterfront Restaurant & Bar in Da Nang. Prior to joining Anantara, Billgren worked as hotel manager, New World Hoiana Hotel & Residences, Hoi An.

Over in Sri Lanka, João Corte-Real joins as cluster general manager overseeing Anantara Kalutara Resort and its neighbouring and sister property Avani Kalutara Resort.

The seasoned hotelier started his career in hospitality in 1996 with ENATUR – Pousadas de Portugal, a government enterprise for small luxury, traditional or historical hotels, and has since held senior management positions with Lisboa Regency Chiado Hotel and Tróia Resort in Portugal, as well as Hotel Timor in Dili, the capital of East Timor.

Corte-Real then joined Anantara in 2015 as general manager at Anantara Lawana Koh Samui Resort in Thailand. Prior to that, he was based in his native Portugal working with sister brand Tivoli Hotels & Resorts, where he was cluster general manager at Tivoli Palácio de Seteais and Tivoli Sintra Hotel. In May 2018, he moved to Brazil as general manager, Tivoli Mofarrej São Paulo Hotel.

From left: Gauderic Harang; and Mohammed Wazir

Over in the Middle East, Gauderic Harang rejoins Anantara – from Six Senses Zighy Bay Oman – to oversee the three Anantara Sir Bani Yas Resorts in the UAE as the new general manager.

Harang’s career began in France at Plaza Athénée Paris, followed by several other positions in his native France. In 2013 he relocated to Thailand to join Swissôtel Resort Phuket, before moving to Fairmont Le Manoir Richelieu in Canada, both positions as director of operations.

In 2016, he joined Anantara taking the position of resident manager for Anantara Dhigu, Anantara Veli and Naladhu Private Island in the Maldives, stepping up as acting general manager before moving back to Thailand as resort manager at Anantara Golden Triangle.

Lastly, Mohammed Wazir has been appointed as General Manager at Banana Island Resort Doha by Anantara. Bringing over 17 years of hospitality experience to the role, Mohammed moves to Qatar from his most recent position as general manager at Al Baleed Resort Salalah by Anantara in Oman.

His hospitality experience began in the UK with Millennium Hotels before he moved to Malta with Corinthia Hotels. With Corinthia Hotels, Wazir spent time working in properties in Russia, North Africa, the UK and Eastern Europe.

Wazir’s journey with Anantara began in 2015 at this same island property in Doha where he held the position of hotel manager. He then moved to Thailand as Hotel Manager at Anantara Siam Bangkok Hotel.

GHM promotes Clement Koh to EVP sales marketing

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General Hotel Management (GHM) has appointed Clement Koh to be the group’s inaugural executive vice president for sales and marketing.

In this newly-created role, Koh will continue to oversee GHM’s strategic expansion of its collection of luxury properties, as well as brand development campaigns and new commercial initiatives to support the company’s growth momentum.

A veteran commercial and branding professional, Koh offers a wealth of expertise acquired over three decades of luxury hospitality management, including senior leadership positions at Mandarin Oriental Group in Hong Kong and Minor International in Thailand.

He previously served as GHM’s vice president of sales of marketing and presided over corporate strategic, branding and communications efforts. In 2013, Koh assumed additional responsibilities in shaping the group’s business development strategy as senior vice president. He also played a key role in enhancing the content curation capabilities and best practices for GHM’s hotels and resorts.

Melbourne’s business events future looks bright

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Strong pipeline of business and contribution to the State up until 2028

Melbourne Convention Bureau (MCB) has secured 40 more business events worth A$150 million (US$108 million), according to its 2020/21 Annual Report.

From 2022 to 2028, this pipeline now boasts 118 business events that will attract 133,495 delegates, filling 387,372 hotel room nights across the city and set to inject A$804 million into Victoria’s visitor economy. Over 1,800 jobs were also created from the secured business events.

There is a strong pipeline of business and contribution to the State up until 2028; Melbourne city pictured

Speaking at the company’s Annual General Meeting, MCB chief executive Julia Swanson reflected on the challenges created by the pandemic and how the Bureau’s purpose has never been more relevant than over the past year.

“Driving economic and social progress for Victoria by securing and delivering world-class business events, has provided MCB with a strong sense of direction in the shadow of the COVID-19 pandemic.

“Our strategy has been the right one to guide the organisation in laying the foundation for a bright future for business events in our State. From enhancing our profile and business opportunities across both international and domestic markets, engaging stakeholders, and an ambition to provide a leading digital experience for professional event organisers and event planners globally,” said Swanson.

Chair of the MCB Board Deborah Beale acknowledged the strength and stability afforded through the Victorian Government’s long-term investment of A$41.3 million in MCB over four years and stated it has been a significant factor in enabling the Bureau to continue its business development for larger international association events, and a focus on driving short-term business via the domestic market.

“This commitment recognises business events as an important contributor to our economy and has also supported a broadened focus of MCB’s business event acquisition into the domestic business events market with the successful launch of the National Business Events Program, designed to aid the immediate restart of the business events sector,” said Beale.

The first of its kind for Victoria, the funding programne provided business event organisers with a significant cash injection to support costs for hosting their events in Melbourne. The events approved at the close of the financial year and to be held in 2022, are expected to deliver A$102 million in economic contribution to the State.

Deborah Beale AM, current chair of the MCB Board and director, Federation Square, was re-elected for a three-year term and Adrian Williams, vice president operations (Victoria, Tasmania and South Australia) for AccorHotels was also re-elected for a further three-year term as director.

Phetchaburi attains UNESCO Creative City of Gastronomy status

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Khao Luang Cave in Phetchaburi

Phetchaburi Province has earned the UNESCO Creative Cities Network (UCCN) title, in the field of Gastronomy, and is Thailand’s fifth addition to the global Creative Cities Network.

In 2015, Phuket was named a Creative City of Gastronomy, Chiang Mai a Creative City of Crafts and Folk Arts in 2017, Bangkok a Creative City of Design in 2019, and Sukhothai a Creative City of Crafts and Folk Arts in 2019.

Khao Luang Cave in Phetchaburi

Yuthasak Supasorn, Tourism Authority of Thailand’s governor, said: “The addition of Phetchaburi to the UNESCO Creative Cities Network as a Creative City of Gastronomy is much welcomed and could not have come at a better time, with Gastronomy featuring as a key element of the ‘Visit Thailand Year 2022’ new tourism marketing campaign.”

Among the well-known dishes that reflect Phetchaburi’s cultural roots are Kaeng Kua Hua Tan (toddy palm curry), Khanom Cheen Thotman (fermented rice-flour noodles with fried fish cake), Khao Chae (rice soaked in water accompanied by a variety of side dishes), and Kuaitiao Nam Daeng (red-soup noodles).

Phetchaburi is also known for its desserts, including Khanom Mor Gang (caramelised custard sweetened with palm sugar), Khanom Tan (toddy Palm Souflé), and Lod Chong Namtan Khon (pandanus cendol with palm sugar fudge).

Tourists visiting Phetchaburi – located around 160km south of Bangkok – can combine the region’s cuisine with an exploration of the various attractions. These include Phra Nakhon Khiri Historical Park or as it’s also known locally Khao Wang (meaning ‘hill with palace’) with its palace and temple buildings on a hill overlooking the city; the temples Wat Mahathat Worawihan, Wat Kamphaeng Laeng, Wat Yai Suwannaram; and picturesque beaches the most famous being Cha-am.

Last but not least, Kaeng Krachan National Park which covers part of Phetchaburi, Prachuap Khiri Khan, and Ratchaburi provinces, at 464,000 hectares is the largest national park in Thailand, and is known for its wildlife watching, hiking and ‘sea of mist’ views during the cooler months of November to February. It is also home to Kaeng Krachan Forest Complex which was recently added to UNESCO’s World Heritage List.

The UCCN was launched in 2004 to promote cooperation among cities that have identified creativity as a strategic factor for sustainable urban development. There are seven categories of membership in the network – Crafts and Folk Arts, Media Arts, Film, Design, Gastronomy, Literature and Music – which currently numbers around 250 cities worldwide. These cities work together toward a common objective – placing creativity and cultural industries at the heart of their development plans at the local level and cooperating actively at the international level.

Western Australia secures A$54 million worth of future MICE business

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2020 and 2021 have been difficult years for business events due to the impact of the pandemic

Western Australia’s (WA) official convention bureau, Business Events Perth, has secured 67 national and international business events set to take place in WA from 2022 to 2024, injecting direct expenditure of A$54 million (US$39 million) into the State’s economy.

Business Events Perth chair Bradley Woods said the organisation was extremely proud to have achieved such a strong result, given the significant challenges the industry has faced.

2020 and 2021 have been difficult years for business events due to the impact of the pandemic

In total, 108 business events are set to take place in Western Australia from now through to 2024, representing more than 200,000 hotel room nights.

Business Events Perth CEO Gareth Martin said the 67 national and international events secured in FY21 were critical to securing the path to recovery for WA’s business events industry, but was not the organisation’s only strategy at play through the ongoing impact of the pandemic.

“…In the 2020-21 financial year, Business Events Perth supported 190 local business events that have brought more than 82,000 delegates together across the State, ensuring our venues and suppliers had a steady stream of bookings generating much-needed revenue to keep their doors open while we wait for the stable return of national and international events,” Martin said.

Business Events Perth also implemented a major content development strategy to enhance its capabilities in marketing Western Australia as a preferred business event destination via digital channels.

“This has included our 3D venue tours, new website and interactive business event planner, as well as our member content creation programme, which has funded the creation of new marketing assets by our member venues and suppliers,” Martin added.

Other efforts include having dedicated staff representation in major national markets; sponsoring events across Australia through the Keynote Speaker Initiative, with the condition that those events book WA for a future year; and implementing a Member Professional Development Program.

Recently, WA was reported to be the last Australian state to open for business events travel, as the government has announced that it will set a date for open borders when the state hits 80 per cent vaccination.

Data forecast indicates this goal will be hit in early December, with the date for border openings expected to be in late-January 2022 or early February 2022.

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