Asia/Singapore Wednesday, 17th December 2025
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Breaking down gender barriers

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What has Oakwood done to achieve greater gender equality across the company?
Oakwood’s initiatives to support gender balance include a gender-diverse recruitment process; a merit-based rewards and promotions system; fair assessment of results; mentorship for all potential talents; and look at promotions from within.

How was Lina Abdullah selected for the position of regional general manager for Cambodia, Myanmar & Thailand?
We recognised Lina’s leadership competency five years ago when she was tasked to manage the former Oakwood Residence Garden Towers Bangna, Bangkok. Within two years, Lina led the pre-opening team at Oakwood Hotel & Residence Sri Racha to great commercial success and acclaim in 2017. By 2018, she was named as Thailand’s Best General Manager for the Hospitality Category conferred by CMO Asia in 2018.

She was also recognised as Rising Star of 2020 during the annual Serviced Apartment Awards in London.

Oakwood has a robust management programme to cultivate leaders for the future. Given our aggressive expansion plan to double Oakwood’s portfolio by 2025, there is an urgent need for senior leaders who embrace our Oakwood values and service philosophy. The best strategy for us to achieve this is through the promotion of internal talents.

Instead of applying for this management training programme, candidates are shortlisted and assessed based on a set of performance criteria. Team leaders are responsible for identifying and nominating candidates for career advancement.

How does Oakwood show its commitment to having more women in leadership positions?
Oakwood is committed to being a fair employer and strong advocate of gender equality.

We have a structured annual performance appraisal system that helps us recognise rising stars within the organisation. With every potential talent, a carefully crafted career advancement plan is developed according to individual strengths and weaknesses. This talent development process is gender-neutral.

In recent years, we have nurtured five celebrated women leaders in Asia-Pacific aside from Lina.

  • Patty Luo – executive assistant manager, Oakwood Premier Guangzhou. Luo is also the winner of the Stelliers Greater China 2019: Hotel/ Resident Manager of the Year 2019
  • Stella Jiang – residence manager, Oakwood Gold Arch Residence Guangzhou
  • Tamaki Okoshi – executive assistant manager of Oakwood Apartments Azabudai, Tokyo and Oakwood Residence Azabujyuban, Tokyo
  • Tomoko Watanabe – executive assistant manager, of several Oakwood properties in Tokyo, namely Oakwood Apartments Minami Azabu, Oakwood Apartments Roppongi Central, Oakwood Apartments Shirokane, Oakwood Residence Aoyama
  • Kyoko Terada – executive assistant manager of Oakwood Apartments Nishi-Shinjuku and Oakwood Residence Shinagawa

How do you think the industry will evolve in terms of gender balance?
At Oakwood, we have noticed a significant increase in women leaders across the organization. In addition, the change in perception towards women in society, especially within Asia, as well as our results-driven appraisal system contribute to the emergence of women leaders.

Most importantly, organisations that are committed to operational success would recognise leadership potential, be it male or female.

Avani Sukhumvit Bangkok

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Rooms
Avani Sukhumvit Bangkok is located adjacent to On Nut BTS and situated atop lifestyle complex Century The Movie Plaza 2. It also is a mere four BTS stations from the Bangkok International Trade & Exhibition Centre.

The property offers four room categories, starting with the 26m² Avani and Avani Skyline rooms to the 37m² Avani Deluxe and Avani Skyline Deluxe rooms.

The lobby’s aerial feel pleasantly surprised me, along with canvases of modern grey marble floor and wall tilings, offset with curated splashes of playfully-coloured furniture – think safflower red, saffron yellow, minty turquoise and purple bordering on fuchsia.

Entering my Avani room for an overnight stay on one of the hotel’s higher floors, I felt the smart, playful vibes. Small wooden magnets had been arranged into a welcome message on a blackboard above the tea and coffee station stating: “Check-in time is now, check-out time is never.” Small quirky messages printed on the toiletries and laundry bag made me feel welcome.

The powerful vibrance of Avani Sukhumvit’s rejuvenating colour scheme, seen in the lobby and repeated inside the room, continued to win me over, as did the unrivalled panoramic view of Upper Sukhumvit’s neighbourhoods – with not another skyscraper in view – from the window.

More fun messages greeted me via small square pillows on the bed. I also received a whimsical edible garden concoction as a welcome treat.

I appreciated the large selection of lights – though I found the switches mildly confusing – and multiple USB ports near the desk and the bed.

The comfy mattress was furnished with two soft pillows and two hard pillows, though I felt the pillows could have smelt fresher. A miniature daybed by the window and an open closet setup made the room seem more homey and relaxed; the latter was also helpfully stocked with one of the largest ironing boards I’ve seen in a hotel room.

Although my room was in the lead-in category, the bathroom is by no means meagre and did not skimp on space, with Malin+Goetz sensitive skin toiletries adding a nice empathetic touch.

MICE facilities
Avani Sukhumvit’s meeting facilities total 1,267m² and are located on the seventh floor, the same floor as its Greenhouse Restaurant & Terrace.

Spaces include the 500m² Grand Chambray Ballroom, 365m² Cashmere Room which can be split into smaller rooms, and 187m² Cotton Room. Both the Cashmere and Cotton rooms offers direct access to the Greenhouse restaurant, making it easy to serve coffee breaks with minimal disruptions. The pre-function area also has escalators that exit directly and conveniently into the lifestyle plaza below.

The 55m² outdoor Terrace is an alternate function space that runs the length of the Greenhouse and can host up to 160 guests, perfect for networking or post-event mixers.

Other facilities
One of the most enjoyable experiences throughout the entire stay was the AvaniSpa; its clean, relaxing interior scented with hints of lavender and lemongrass gave city-weary me a nice reprieve from the outside world.

The Deck – Pool & Bar area and AvaniFit gym are also located on the ninth floor along with AvaniSpa.

The Greenhouse Restaurant is one of my favourite spaces on the property. A quarter of the restaurant is cordoned off, catering to corporate travellers with faux-leather seating and plenty of plugs and USB ports. The other part of the restaurant sports lots of plants, while floor-to-ceiling windows let in lots of natural sunlight.

I found the breakfast buffet spread very pleasing, with gluten-free options – the bar with which I measure hotel buffets, due to my gluten sensitivity – and also the selection of dried fruits which included guava and pomelo skin. I also learnt that these were made in house and helps to reduce food waste.

I also enjoyed all-you-can-eat ala carte buffet (899 baht nett; US$27.50) at dinner; with a nice selection of seafood dishes and 150-day-aged beef tenderloin on the menu, it seems well worth the price.

In recent years, the neighbourhood of On Nut which the hotel stands in has blossomed, loved by expats and locals for its more subdued vibe and convenience and access to malls (W District, Summer Hill (Phra Khanong) and Tesco Lotus On Nut), street shopping, and indie vibe from a sprinkling of cafes and art galleries. A hidden gem nearby is Soi Sukhumvit 71/1, which contains a small street market, affordable massage shops, and Better Moon x Refill Station cafe, Thailand’s first bulk store that sells zero-waste lifestyle items.

Service
All staff were constantly smiling, polite and cordial; and I was always greeted with a smile, particularly from the ladies at the spa who made my spa experience especially relaxing.

Verdict
As Avani Sukhumvit is the first five-star hotel on Bangkok’s east side, Minor’s first venture into Upper Sukhumvit will be a boon for event planners, delegations and business travellers alike.

No. of rooms 382
Contact details
Tel: (66) 2 079 7555
Email: sukhumvit.bangkok@avanihotels.com

JW Marriott opens second hotel in Sanya

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JW Marriott has opened its second resort on Hainan, the JW Marriott Sanya Haitang Bay, adjacent to the Yalong Bay National Tourism Resort.

The property offers over 3,400m2 of indoor meeting space across 12 function rooms, complemented by more than 7,900m2 of outdoor space for teambuilding sessions or a cocktail party. Its largest venue, the 1,500m2 Grand Ballroom, can hold up to 1,300 theatre-style or 800 banquet-style.

An aerial view of the resort

Accommodation for corporates are spread across its 142 guestrooms and 18 villas, and they would also have access to two F&B venues serving up farm-to-table experiences. A hands-on cooking class or speciality drink-making session can also be arranged for groups.

Additionally, recreational facilities include the Health Club with over nine different-sized pools, as well as the Spa by JW.

All palates welcome

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Macau knows where its strength lies. Even before the city was crowned one of UNESCO’s Creative Cities of Gastronomy two years ago, the city had been promoting its food culture, developed over hundreds of years, as a lure for both holidaymakers and business event groups.

The unique Macanese cuisine has its roots in Portuguese cuisine and was shaped by a blend of ingredients and cooking techniques from Malaysia, India, and even Africa, as well as the local Chinese population.

Colourful shophouses in Taipa Village house some of Macau’s most authentic gastronomy delights

According to UNESCO, Macau, once part of the Silk Road, is testament to one of the earliest and longest-lasting trading relatioships between the east and the west.

It comes as no surprise then, that the Macau Government Tourism Office (MGTO) has been leveraging on the city’s conferment by UNESCO to promote Macanese cuisine to incentive travel planners, under the Incentive Travel Stimulation Program.

The programme offers groups – that meet certain size requirements and are staying for a minimum of two days in Macau – experiences such as a half-day historic tour of the city, or a cultural performance of up to 30 minutes.

Last year, the tourism office partnered with Macau events management company smallWORLD to offer four incentive travel groups from Hong Kong an experience of baking Macau’s iconic Portuguese egg tarts, under the guidance of a professional chef.

Latent market
Beyond bringing local cuisine to incentive travellers, the government has been working to put the city on the international gastronomy map by attending food fairs and entering gourmet awards.

Despite this, Bruno Simões, director, smallWORLD, said that challenges in securing group reservations at restaurants are preventing more industry players from featuring Macanese cuisine in corporate event programmes.

He told TTGmice that restaurant operators are already occupied with catering to the city’s army of tourists – total arrivals came in at 39.4 million in 2019 – and are struggling with the shortage and high cost of manpower.

Nevertheless, rather than viewing these as limitations, Simões said that there is an “opportunity” here to tailor gastronomic packages for corporate groups.

Simões and his team have crafted a Macau gourmet discovery activity, part-treasure hunt and part-cultural education. It is offered to a wide range of groups with 10 to 500 people.

As participants need to work together in smaller groups to solve challenges that bring them through Macau’s alleyways and taste local specialities, the programme makes for a choice teambuilding activity. Also, smallWORLD offers groups the choice to go on an Asian or Western trail.

Covid-19 outbreak notwithstanding, smallWORLD is determined to keep pushing out more food-related programmes for corporate clients. A street food tour and a workshop that introduces participants to tea tasting are in the pipeline, revealed Simões.

Barcelona bar and restaurant specialises in Spanish tapas, and charms planners with themed spaces that are great for corporate gatherings

Hotels step up to the dining table
Some Macau hoteliers are recognising the opportunity to charm incentive groups through their belly, and are modelled their offerings accordingly.

According to Takami Koga, director of sales with JW Marriott Hotel Macau and The Ritz-Carlton, Macau, gastronomy has become a key consideration for meeting and conference organisers when it comes to choosing venues.

As such, both hotels have been incorporating Macau’s rich culinary heritage into their business events packages.

“This is the city’s competitive advantage; it gives events that dash of culture and character, reminding planners why Macau is a choice destination for successful events,” commented Koga.

Besides seeking to acquaint event attendees with local cuisine, the two hotels take into account the diverse dietary requirements and preferences of an international delegation. Food allergies, religious needs, and using gluten-free, organic and sustainable ingredients are all factored in when catering for events, noted Koga.

Koga’s team recently surprised a wine company with customised menus that featured dishes paired with the company’s own wine products.

While Macanese cuisine is a big draw for many corporate clients, JW Marriott Hotel Macau and The Ritz-Carlton, Macau also strive to offer home-away-from-home dining experiences.

“Once, we hosted a corporate group from Beijing, and we served da lu noodle, a comfort food found in the Chinese capital. Our Korean guests were offered marinated Korean side dishes and soju, which are off-the-menu items,” shared Koga.

The Taipa niche
One of Macau’s most well-known gourmet destinations, Taipa Village served as the official cultural partner of Asia’s 50 Best Restaurants awards in 2018 and 2019. The heritage-rich destination provides an interesting juxtaposition to the neighbouring Cotai Strip, which is known for its glitzy casino resorts.

Here, travellers can find traditional shophouses, quaint, cobbled streets, niche shops, and of course, innovative dining outlets offering a range of cuisines, from traditional Portuguese and Spanish delicacies to modern Italian cuisine.

One player in Taipa Village that is targeting corporate groups is modern Spanish tapas bar and restaurant, Barcelona. Since its opening in September last year, the dining establishment has played host to several smaller-scale events such as corporate gatherings and wine tastings.

While each floor of Barcelona has a distinctive theme, what stands out immediately is the rooftop bar. Ideal for welcome receptions, product launches and private celebrations with up to 30 guests, the rooftop bar charms guests with a beautiful view of Taipa Village.

A short walk from Barcelona is another corporate dining venue, Bella Taipa, a four-storey Italian restaurant with a seating capacity of 30. Planners can choose from a range of traditional Italian dishes and reinventions of such dishes with a modern touch.

As Macau’s tourism sector recovers from the effects of Covid-19 on inbound travel and events, new and established food experiences may work well to rebuild planners’ interest in the destination.

Built to purpose

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Hot idea
Create opportunities for low-pressure buyer/seller interactions when the subject of a trade event is challenging to comprehend

Brief
The second edition of Industrial Transformation Asia-Pacific (ITAP) carried on the Learning Journey concept of the inaugural edition in 2018, persisting in its objective to ramp up Industry 4.0 (I4.0) adoption across Asia-Pacific so as to help companies in the manufacturing and related industries overcome low labour productivity.

Whereas the 2018 edition focused on introducing digital revolution to visitors, the 2019 edition intended to push companies into action.

Highlights
Realising that the concept of I4.0 can be “overwhelming” for visitors new to digital transformation, the organisers created new zones – Collaboration Lab, Learning Lab and Robotics Experiential Zone – to close the gap between exhibitors and visitors, and encourage interaction that will bust myths surrounding innovation.

James Boey, executive director, SingEx Exhibitions, said: “We realised that many visitors to ITAP 2018 ended up wondering how all the various components and technologies they saw at the show would fit into their business or their factory. They thought that adopting them would be a five-million-dollar investment.

“We wanted to break that mindset and show them that there is innovation that can fit their budget. To do that, we knew we had to make ITAP 2019 very open with its learning approach. We didn’t want our visitors to stay away from the big booths and pick up a brochure to study later on.”

Boey explained that with Collaboration Lab, organisations like Microsoft and Emerson came together to co-create by test bedding and retrofitting solutions, and “told their stories on how users could innovate in bite-size”.

At the Learning Lab, live demonstrations on the capabilities and applications of autonomous solutions in the intralogistics environment were presented.

The Robotics Experiential Zone, curated with Singapore Industrial Automation Association, featured robotics displays and interactive exhibits, and provided opportunities for “people to see, build their own robots, ask questions, and learn”.

Another worthy highlight of ITAP 2019 is its approach to making digital transformation more palatable for workers and supervisors who worry that their employer’s automation would cost them their job.

“While innovation must come from the top, we recognise that it is also important to engage the middle-level and lower-level workers. Hence we worked with the National Trades Union Congress to engage union workers and reached out to all the trade associations,” explained Boey.

Guided tours for each industry specialisation was curated. For instance, there was a track just for F&B workers.

“We made it easy for the workers to digest, to convince them that they can work alongside automation, and to encourage them to see the value of upskilling themselves,” he added.

Challenges
While the new interactive zones brought attendees closer to exhibitors, Boey said they also competed for attendees’ limited time on the showfloor.

“We need to improve on this, perhaps by creating a Disneyland concept where we recommend different line-up of activities that are suitable for three hours at the show and for full days across three days,” reflected Boey.

Convincing people from across Asia-Pacific to fly to Singapore for the event was also a challenge, recalled Boey.

“Most people are reluctant to reinvent the wheel – to innovate their business – if it works,” he said.

To build attendance, Boey’s team spent five months in key regional markets, such as Vietnam, the Philippines, Myanmar and Indonesia, to “sing about the value proposition of ITAP, emphasising that ITAP is not yet another manufacturing show, that it has rich learning and networking opportunities, it inspires new solutions, and identifies trends that will impact businesses that do not change”.

To get participants from emerging South-east Asia markets, ITAP 2019 worked with Singapore Airlines to offer an all-in-one package that came with a conference pass, lodging, flight and food, priced under S$1,000 (US$689).

By the end of the show, attendance records showed a presence of 3,255 unique foreign attendees – 18 per cent of total attendees and a 67 per cent increase from the 2018 edition. There were also 200 hosted buyers from the region.

Event Industrial Transformation Asia-Pacific 2019
Organisers SingEx Exhibitions and Deutsche Messe
Venue Singapore EXPO & MAX Atria
Dates October 22-24, 2019
Attendance 23,000 people from 77 countries

Japanese firms increasingly seeking online solutions

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Japanese organisations are moving their business events online in a bid to keep staff, stakeholders and customers engaged following the cancellation of events due to Covid-19.

Facing uncertainty about when the situation may return to normal, coupled with several prefecture lockdowns, previously technology-shy companies are increasingly embracing technology to hold conferences, seminars, product launches, training sessions and other events.

A webinar in progress at BCCJ

Tokyo-based visual production company Life. 14 inc. is among the specialists supporting Japanese organisations to host events online. Its newly created webinar event package features shooting with multiple cameras, mixing digital content like pictures and presentations with live streaming and coordinating interactive content. The company also captures highlights of events in short videos for clients’ archives or PR.

“We think the demand will grow and grow,” Antony Tran, president of Life.14, told TTGmice, adding that the company’s next step is to provide wireless Internet for organisations that don’t have it but want to hold events online.

Companies that have been unable to travel for in-person events have also been reaching out to tech companies for support.

“We have had more demand to assist our clients with setting up webinars that can be recorded and bridged to a number of teams in different locations,” said Richard Johns, country manager of Vega Project, a Tokyo-based audiovisual and video conference system integrator.

The British Chamber of Commerce in Japan (BCCJ), which hosted 40 in-person business seminars in 2019, launched a Default to Action Webinar Series featuring a variety of sessions on how businesses can cope in the current climate in March.

“Our webinar series offers practical advice and information on business continuity tools as well as being a support network,” Sarah Backley, BCCJ associate director. “Our goal is to go across all industries so we can be of use to all members.”

As part of these efforts, the BCCJ is collaborating with chambers of commerce in other parts of Asia, to host webinars that offer international insights about coping with the Covid-19 crisis.

Shows are going digital, too. The annual Asia’s 50 Best Restaurants awards ceremony, which was due to be held in Saga Prefecture in Kyushu, was reformatted into a live virtual event. And, following the cancellation of Japan’s biggest style showcase, Rakuten Fashion Week Tokyo, in its current format, the event moved online. The runway shows of collections were livestreamed on the organisation’s website.

Philippines’ MICE venues transformed into Covid-19 care facilities

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World Trade Center Metro Manila's facade; the venue, like many venues around the world, are doubling up as Covid-19 care centres

Two of the Philippines’ largest and most prominent business event venues – the World Trade Center Metro Manila (WTCMM) and Philippine International Convention Center (PICC) – are the latest in the region to be refitted as quarantine centres.

While PICC has yet to give the details of its temporary transformation, April 11 is the target date for activating WTCMM as a healthcare centre, to address the gap in facilities for Covid-19 patients.

World Trade Center Metro Manila’s facade; the venue, like many venues around the world, are doubling up as Covid-19 care centres

Once activated, the WTC Center for Covid-19 will have 502 beds separated by privacy panels for use by mild asymptomatic patients, complete with unlimited Wi-Fi, to be provided by privately-owned Globe and Smart telecommunications companies.

It will also have a nurses’ station, shower cubicles, portable toilets outside the building in addition to the existing restrooms in the venue.

WTCMM’s owning company, Manila Exposition Complex (MEC), has also offered the facilities rent-free to the Philippine government, paving the way for a genuine private sector-government collaboration.

“We are proud to be given this chance to do this for the country,” said WTCMM president and CEO Pamela D Pascual.

“Prior to the declaration of a public health emergency and Enhanced Community Quarantine (in mid-March), exhibition and event organisers were already ambivalent whether to cancel or push through with their events. The decision to cancel is difficult on their part as it takes a lot of investment to put up an exhibition,” Pascual told TTGmice.

The ongoing refitting is being handled by Ayala Corp., one of the country’s biggest business conglomerates and its construction arm, Makati Development Corp., in collaboration with Investment and Capital Corporation of the Philippines (ICCP Group), of which WTCMM’s owning company is an affiliate.

Pascual said: “The Manila Electric Co. and Ayala Corp. will foot the electricity bill, while Maynilad will take care of the water bill for the period. Some hotels have also come forward to donate beddings, linens and pillows.”

The Armed Forces of the Philippines’ medical team will handle the operations, including equipment provisions.

Post-Covid-19, MEC will undertake massive disinfecting and sanitation of the entire building ascribing to Department of Health guidelines, to include even air-conditioning ducts, all halls, function rooms, and common areas.

WTCMM will start to host exhibitions and events as soon as the general situation normalises and when the public feel safe to attend exhibitions and events.

As confirmed Covid-19 cases continue to rise in the Philippines, affecting 3,764 people as at press time, the government is addressing the shortage of facilities for them by converting various venues into quarantine centres. These include the Ninoy Aquino Stadium at the Rizal Memorial Complex, Quezon Institute, and Philsports Complex in metro Manila; Philippine Arena in Bulacan; and the 2019 Southeast Asian Games venues in Clark, Pampanga.

Philippines waives participation fees for international tradeshows

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The Philippines booth at ITB Berlin. Photo: The Philippine Embassy in Berlin

Philippines’ Department of Tourism (DoT) and its marketing arm, Tourism Promotions Board (TPB), have waived the participation fees of companies attending international travel tradeshows, missions and roadshows for this year and the next in support of the beleaguered industry amid the Covid-19 pandemic.

The DoT has also imposed a moratorium on the collection of the 6,000 pesos (US$112) accreditation fee for new and renewing applicants this year.

The Philippines booth at ITB Berlin. Photo: The Philippine Embassy in Berlin

While the travel trade welcomed the announcement, they said that it has limited upside for business events companies.

PACEOS (Philippine Association of Convention/Exhibition Organizers and Suppliers) board member Orly Ballesteros told TTGmice that waiving the participation fee means a saving of US$400 upwards for a company joining the DoT/TPB booths at a business events roadshow abroad but it still has to pay airfares, hotel and related expenses.

“It will be beneficial to those who are already joining shows abroad but for those who are not joining, which are the majority, there is no impact,” explained Ballesteros, pointing out that a financial subsidy for business events organisers in the current climate would be a better option.

Ballesteros also noted that while ideally, Philippine companies do want to participate in joint shows abroad, slots are usually limited as the DoT/TPB typically gets smaller booths due to expensive space, compared with other Asian NTOs that have the means to pay for 30 to 50 business events companies.

Tourism Congress of the Philippines president Jojo Clemente said that the impact of the waived participation fees depends on the number of shows a company attends as well.

“For some companies that attend one or two shows, it might be minimal, but for others who attend many shows, it might be significant savings, depending on their propensity to attend.”

While the 6,000 pesos accreditation fee seems minimal, Clemente opined that it adds up to a substantial sum. He said: “If you take it as a whole, it will total millions of pesos, a big savings for the industry.”

Malaysia’s fresh stimulus gives little boost to tourism sector, says trade

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Malaysia’s month-long lockdown would amount to more than RM1 billion in loss of revenue for hotels

Malaysia’s hotels and tour operators are lamenting the limited assistance offered by the government’s latest economic stimulus package, which has dedicated an additional RM10 billion (US$2.3 billion) to lift SMEs impacted by the country’s movement control order (MCO).

The latest stimulus package is the third of its kind introduced by the government, following a RM250 billion package announced on March 27, and a RM20 billion stimulus rolled out in February.

Malaysia’s month-long lockdown would amount to more than RM1 billion in loss of revenue for hotels

In a special broadcast on April 6, prime minister Muhyiddin Yassin said SMEs and micro-businesses contributed 40 per cent to the nation’s economy and made up two-thirds of the country’s workforce.

He said the government will increase the allocation for the wage subsidy programme to RM13.8 billion, from the previously announced RM5.9 billion – an addition of RM7.9 billion. Those who will stand to benefit from the scheme are companies with local workers earning RM4,000 and below.

Providing a breakdown, he said that for companies that employ more than 200 people, the number of workers who will be eligible for the subsidy is 200, an increase from 100 previously.

For companies that employ between 76-200 employees, the company will receive a wage subsidy of RM800 for each worker. For companies that employ between 1-76 employees, the company will receive a wage subsidy of RM1,200 for each worker.

The aid comes with a condition that employers must retain their staff for at least six months.

Muhyiddin also urged money-lending institutions to offer a six-month moratorium on loan repayments starting this month, in the same move as local banks. Since April 1, local banks have been offering a moratorium or postponement of repayment up to six months to individuals and SMEs.

Industry chiefs have responded with calls for more precise help for their sectors.

Yap Lip Seng, CEO of Malaysian Association of Hotels (MAH), said the blanket subsidy does not address the needs of industries hardest hit by the coronavirus pandemic and that a stimulus package specifically aimed at tourism stakeholders is needed.

Yap said: “Tourism has been hit twice, if not, thrice as hard (by Covid-19) as compared to any other industry. A generic economic stimulus package that helps all is obviously not enough to keep tourism afloat.”

Yap shared that Malaysia’s hotel industry had lost nearly RM76 million in cancellation of bookings to date. In addition, the month-long MCO would amount to more than RM1 billion in loss of revenue for hotels.

He said: “Our survey shows average occupancy levels dropping to 25 per cent and less in the coming months, and we do not expect it to improve for at least another six months.

“In general, hotels are not expecting to make any profits with (current) occupancy rates lower than 40 per cent, depending on its business model; and Malaysia’s hotel industry is not on track to even reach 30 per cent (in occupancy levels) for 2020 if the (Covid-19) situation persists.

“In the past two weeks, the industry has already received reports of hotels closing down permanently due to economic pressure, and more might be forced to do the same over the next few months.”

MAH had earlier submitted its proposals to finance minister Zafrul Aziz, among others, suggesting a wage subsidy of minimum RM1,000 per employee with a monthly wage of less than RM4,000, or 50-80 per cent subsidy of whatever the employee is earning – a scheme implemented in the UK and Canada. For employees with monthly wages of RM4,000 to RM8,000, MAH proposed a 30 per cent subsidy for up to six months.

MAH had met with both the finance minister and the minister of tourism, arts and culture on March 31 to discuss aid needed to revive the tourism and hospitality industry.

Malaysian Association of Tour and Travel Agents president, Tan Kok Liang, has also called for more assistance, including the suspension of mandatory contributions to the Employees Provident Fund for six months as well as deferment of taxes for 2019 and 2020 for individuals and companies.

Tan added that the government would need to do more to ensure leasing companies do their part. “Based on feedback, these leasing companies are reluctant to follow the moratorium as provided by financial institutions,” he said.

As the the tourism industry will take a longer period to recover, Tan hopes the government would “reassess the programme in six months or more”.

AVM repurposes kitchens to help community and keep jobs

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produce up to 10,000 meals a day to support community catering organisations facing unprecedented demand; Adelaide Convention Centre's Gavin Robinson and team pictured

Adelaide Venue Management (AVM) – operators of the Adelaide Convention Centre, Adelaide Entertainment Centre and Coopers Stadium – will repurpose their venues and make use of their commercial kitchens to make meals for organisations including Meals on Wheels SA, as demand for their services soars during the Covid-19 crisis.

All meals will be prepared by AVM’s dedicated kitchen teams and made in accordance with current vulnerable persons guidelines, ensuring the food is nutritious and healthy. The organisation’s goodwill will also help to keep about 60 people in jobs that may otherwise be on Jobseeker Centrelink payments.

AVM’s kitchens are helping to produce up to 10,000 meals a day to support community catering organisations facing unprecedented demand; Adelaide Convention Centre’s Gavin Robinson and team pictured

Next, Foodbank SA will use their refrigerated vehicles to collect meals from AVM and transport to them to Meals on Wheels SA’s main distribution points.

“We have a responsibility to support the South Australian community and make the best use of our considerable resources,” said AVM’s CEO Anthony Kirchner.

“We are reaching out to various companies and community groups where we have identified a possible need to see if we can lend them a hand in these challenging times.

“We’ll transition back to our regular business activities when the appropriate time comes, but for now we’re focused on repurposing our venues to support the community and look after the wellbeing of our employees,” Kirchner said.

From this month, AVM will provide up to 18,000 three-course meals each week to help Meals on Wheels SA bridge their supply gap – and is urging other community organisations to contact them if they need meal preparation support.

Meals on Wheels SA’s CEO Sharyn Broer said the new partnership strengthens the existing food supply chain so local communities can continue to be supported at this challenging time.

“In the past two weeks we’ve seen a 250 per cent increase in new customer registrations and South Australians are registering every day as the full impacts of Covid-19 take hold. This partnership also allows us to deliver more frozen meals, and fewer hot meals, to reduce the frequency of home visits in the interests of public health and safety,” noted Broer.

Foodbank SA’s CEO Greg Pattinson added: “The Foodbank SA team we will be collecting the pre-prepared meals from AVM and delivering to Meals on Wheels distribution points across the state. Following our call out, some of our amazing Foodbank chef’s and ambassadors have offered their support to Meals on Wheels during this time.”

“The Meals on Wheels volunteers will then in turn support Foodbank SA to distribute thousands of Foodbank food hampers to families in need each week.

“If we all work together we will be able to ensure no vulnerable South Australian goes without during this unprecedented time.”

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A versatile powerhouse

Arena @ Expo, a multipurpose concert hall at the Singapore Expo is a flexible space for high octane concerts and lifestyle events.

Amari Bangkok

The five-star property excels in backing its expansive facilities with seamless service and personalised attention, setting the benchmark for luxury in Bangkok.