Asia/Singapore Thursday, 18th December 2025
Page 562

Distinguished blends

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Tohrinso, a historical building within Meiji Jingu, welcomes private event hires

Visions of skyscrapers, trains that run on a precise schedule, dancing robots and trend-setting youths naturally come to mind when people speak of Tokyo.

Looking to change Tokyo’s narrative by playing up the city’s diverse nature, the Tokyo Metropolitan Government launched the campaign, Tokyo Tokyo Old meets New. It highlights Tokyo’s new and traditional attractions, and suggests new and creative ways for event delegates to experience them.

Tohrinso, a historical building within Meiji Jingu, welcomes private event hires

To deliver a complete Tokyo experience, Tokyo Convention & Visitors Bureau (TCVB) has forged a close partnership with Tokyo MICE hubs, such as DMO Roppongi, Hachioji Visitors & Convention Bureau, and Tokyo Waterfront City Association (learn more about Tokyo’s MICE hubs at https://tokyomice.org/).

The TCVB Business Events Team explained that while event requests are typically submitted to the national bureau, the team will “connect planners with the relevant DMOs after investigating their requests”.

Extraordinary experiences
A buzzing city like Tokyo deserves a business event programme with a passionate start, and an ice-breaker or team bonding activity involving traditional taiko drums makes a great option.

Taiko-Lab offers private group classes in its Aoyama studio in Tokyo, where lessons are led by experienced taiko drummers who perform at concerts around the world every year. An up-close taiko performance gets corporate participants in the mood, before they have a go on the drums themselves. Basic drumming techniques are imparted, and all moves are later combined to create a memorable team performance.

With energy levels running high, head to the youthful streets of Harajuku and Omotesando, where creative shops, restaurants and cafes abound. If the intricate maze of the two areas is too much to navigate over limited time, then stick to Takeshita Street where the group can return to their childhood days and have fun photos taken at a purikura photo booth machine club, as well as snack on pretty crepes and rainbow-coloured cotton candy. End the adventure at the Kawaii Monster Café where the interior is a colourful dreamscape populated by oversized animal heads, milk bottles, mushrooms, and candy. Servers, dressed in enormous wigs and cute outfits, double up as performers on a giant candy stage for regular shows. Venue buyouts are welcome.

Moving on from vibrant Tokyo to its quieter, more refined side, journey on foot through an evergreen forest to Meiji Jingu shrine, dedicated to the deified spirits of Emperor Meiji and his wife, Empress Shoken. A new events complex has risen in the past year on the temple grounds, giving corporate groups a chance to meet in a unique and sacred location. Forrest Terrace Meiji Jingu, nestled among 700,000m2 of lush forest in the inner garden, offers three function halls, all of which look out to greenery. Banquet Hall Keyaki is the largest venue, with capacity for 96 people in classroom-style.

Event attendees can also convene in Tohrinsoh, a traditional Japanese house with tatami flooring, which is now recognised as a Tokyo Metropolitan Historic Building. It can accommodate a 52-pax banquet.

Extend the uniquely Japan experience with Mon-ko, an unusual game of incense listening, once appreciated by ancient Japanese aristocrats. It requires patient participants to take turns to identify a unique scent emanating from a censer containing a tiny piece of incense wood warmed by a smouldering piece of charcoal.

Alternatively, an elegant Japanese tea ceremony is always a favoured activity. Indulge VIPs in the experience at Chosho-an within The Okura Heritage Wing.

Luxe factor
Tokyo’s impressive selection of luxury accommodation was most recently updated with the long-awaited opening of The Okura Tokyo on September 12, 2019. The revitalised and rebranded version of the former Hotel Okura Tokyo is now made up of The Okura Heritage Wing for an exquisite traditional Japanese stay, and The Okura Prestige Tower which promises a modern welcome.

Elsewhere in the Japanese capital city, the upscale Roppongi area is a hot choice for high-end business events, particularly smaller gatherings with 100 to 200 guests. Natural draws for planners with plush budgets include Grand Hyatt Tokyo, which boast their own function facilities, as well as dedicated conference centres and unique venues such as Roppongi Academyhills, Roppongi Hills Club, and Tokyo City View.

However, DMO Roppongi’s secretariat, Mariko Yamagishi, said the area’s popularity extends beyond high-end events. She said: “The convenience of having nearby conference facilities, other hotels, as well as restaurants and bars that open till late makes Roppongi attractive to all types of business events.”

She shared that Advertising Week Asia 2019 was held across Tokyo Midtown Hall & Conference and Suntory Museum of Art, while a Dutch marketing company and a UK consulting company conducted their events at the Nogi-jinja shrine.

And the Roppongi area will get hotter still, according to Yamagishi who revealed that the DMO is growing its inventory of event facilities. The National Art Center, Tokyo is one of the newest venue to join the destination marketer.

“The area around Roppongi is also becoming ever more convenient and attractive, with a new development going up right next door,” she said.

The referenced development is the Toranomon-Azabudai Project, slated for completion in 2023, which will add offices, residences, a hotel, an international school, retail shops, restaurants and cultural facilities into a large section of Central Tokyo.

Bay beats
Event possibilities in Tokyo extend to the bayfront where Aomi, Odaiba and Ariake are.

Today, the Tokyo Waterfront Area is known around the world for being one of the key locations of Tokyo 2020 Olympic and Paralympic Games. Among experienced event planners, the Tokyo Bay district has earned a following for being a compact and convenient MICE hub that is served by two train lines: New Transit Yurikamome and Rinkai Line.

It is home to the landmark Tokyo Big Sight exhibition centre, Telecom Center Building which has rentable venues within, massive shopping malls such as Palette Town and DiverCity Tokyo Plaza, as well as hotels across different star ratings.

A great way to appreciate the bay area is by a river cruise. Tokyo Cruise operates three futuristic, pod-like ships – Emeraldas, Himiko and Hotaluna – from multiple piers along the bayfront. Planners can choose to charter the ships for private cocktail parties, or simply buy-out special sections onboard Emeraldas to seat their VIPs.

Drumming up excitement for the district is the new Tokyo International Cruise Terminal which will open in 2020, remarked Ryuusuke Ohki secretary-general of the Tokyo Waterfront City Association.

“To help event delegates enjoy the Tokyo Waterfront Area, we will be introducing a coupon in the new fiscal year to provide discounts to merchants and access to transportation in the area,” said Ohki.

Super suburbs
Extending a meeting programme beyond Central Tokyo has its perks. The pace slows down, the vistas and attractions are different.

Over in Tama in Western Tokyo, stands the Ishikawa Brewery whose six buildings are registered National Heritage Sites. A guided tour of the facilities allows visitors to appreciate the architecture and the established brewing process, learn about the heritage of the Ishikawa family that still resides onsite, as well as sample sake unique to the brewery.

Ishikawa Brewery offers an Italian restaurant, a Japanese restaurant and a party venue on the second floor for private events.

Yet another gem to discover in Western Tokyo is Hachioji, famed for being a post town on the ancient Koshu Kaido road that connected travellers with the old Japanese capital of Edo. Today, Hachioji on the foothills of the Okutama Mountains, offer nature getaways. Hiking up Mount Takao can be a memorable experience for groups yearning for a change in environment after days of indoor conferences.

Pair that excursion with a visit to Takaosan Yakuoin Buddhist temple, where a top-notch and beautifully-plated vegetarian kaiseki-style meal awaits. Take the temple experience further by having a resident monk guide the group through the temple architecture and history, and should the stars be aligned, delegates could experience the unique fire prayer ceremony.

With so many points of appeal cutting across the modern and the traditional, the luxurious and nature’s best, event planners will be hard-pressed to ever run out of fresh ideas in Tokyo.

Claire Haigh to lead communications for Accor

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Accor has appointed Claire Haigh as its director of communications for the Pacific region.

In her new role, Haigh will lead communications for Accor Pacific’s apartment, hotel and resorts portfolio which includes Sofitel, Pullman, MGallery, Novotel, Mercure, Mantra, Peppers, Art Series, Swissotel and ibis; as well as premium membership platform Accor Vacation Club, across Australia, New Zealand, French Polynesia and Fiji.

Haigh will also direct communications for Accor’s corporate social responsibility initiatives, and the group’s newly launched global lifestyle loyalty programme, Accor Live Limitless.

For the past five years, Haigh was global communications director for Pernod Ricard’s winemaking division and their portfolio of champagnes, spirits and wines in Australia and New Zealand.

Prior to that, she served as head of communications for Whitbread Hotels and Restaurants in the UK. She has also drove creative communications, strategic brand partnerships and external affairs for AB InBev, Coca-Cola and Oakley.

Outrigger hires new VP to drive global brand growth

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Outrigger Hospitality Group has appointed Brent Shiratori as vice president, global brand group.

In his new role, Shiratori will champion brand strategy through creative development and content strategy for web, social, email and paid media, campaigns, communications programs, brand resources, including tools and systems, as well as oversight of the brand intranet environment and media asset management.

Previously with Outrigger for three years, Shiratori founded the brand strategy firm Aidia Marketing, and was director strategic planning at Matsumoto & Clapperton as well as management supervisor at Carol H Williams Advertising in Oakland.

He has also cut his teeth at Laird Christianson Advertising, CP Advertising and Starr Seigle Advertising.

Spotlight: Walid Wafik

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Walid Wafik

SM Hotels and Convention (SMHC) is the largest builder of convention centres in the Philippines. SMHC owns eight SMX convention centres, with more to follow. What benefits does the company see in building such venues?
We see the value of MICE. SMHC has a vision of being the leading hotel, beach and convention centre company in the country. Hence, it is building more convention centres to support and sustain the market development in the Philippines – and Asia – aligned with both the government’s Build. Build. Build. programme and the Department of Tourism’s MICE Roadmap 2030.

Walid Wafik

The MICE Roadmap also mentions the lack of huge convention and exhibition centres in the country. Even SMX Convention Center Manila, Philippines’ biggest, is considered small, (due to) the growing trend for mega-events.

You’ll be surprised that every year we turn down a lot of business because there’s no available space.

One show that’s expanding is Philconstruct, which combines SMX Manila and World Trade Center Manila as venues every year; they’re desperate for space. We have other shows like Worldbex and Wofex that want to expand but there’s no space. And we have associations that are using SMX Manila, which is getting too small for them.

Are there plans to build bigger centres then?
SMX Manila has no more room to grow, neither upwards nor horizontally. Every space is taken. However, we are in the very early stages of looking at another project within the Mall of Asia; that’s the only way we can expand.

SMX Convention Center Cebu, which will open in 1Q2022, will be bigger than SMX Manila in terms of leasable space. Its indoor Arena will also be bigger than the Arena at the Mall of Asia. 

What is SMX’s formula for building convention centres which, noticeably, includes malls and hotels too?
The presence of SMX convention centres next to, or as part, of an SM mall and a hotel – currently a Conrad, Radisson Blue or Park Inn by Radisson – was the vision of our late founder, Henry Sy. He wanted everything to be near each other and for them to benefit from each other. This formula works very well for us, and we want that formula – the trio of hotel, mall and convention centre – to stay.

SMXs are also in close proximity to a transportation hub or a domestic/international airport. This helps the client mount a successful event and addresses their major concerns, by contributing to the guest convenience and overall customer experience.

Sometimes, the location of an SMX is determined by sheer demand for events and whether the city is ready for a convention centre. When we opened SMX in Bacolod, we (were the ones who) started the business rolling there and others followed.

Some planners prefer holding events in integrated resorts and hotels which are one-stop shops. What’s your take on this?
It comes down to how many people can a hotel ballroom handle; for a 1,000 pax group, it’s a state of emergency. At SMX Manila, we do dinners for 14,000 people. That’s the difference. 

I know that hotels don’t add room rental (for events), but their menus are different and more expensive. The purpose of a hotel ballroom is not to sell the venue, but to sell F&B.

For tradeshows, hotels cannot have booths that are high, or provide other services that convention centres can. Everyone has their own niche market. If a client wants a hotel, then (they should) go for a hotel. But SMX Manila has a hotel too; Conrad is our bedroom while SMX Manila is Conrad’s ballroom.

How do you think the convention centre of the future will look like?
Considerations will include clients’ ever-changing needs and requirements such as increasing size of events, technology, space flexibility, higher ceiling clearance, floor load capacity, and the number of function and meeting rooms.

Also, (there is) the need for convention centres of the future to adopt a hotel culture. Specifically, keen attention to details, presence, and interaction with event organisers and guests. These are the service-oriented things that we must bring (to the table). The hardware is already there, but we (have to) bring in the software.

Christchurch forms first-ever Business Events Christchurch

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Christchurch ;Christchurch city centre pictured

Christchurch recently unveiled a collaborative business events unit at AIME – Business Events Christchurch – a partnership comprising Tourism New Zealand, ChristchurchNZ and Te Pae Christchurch Convention Centre, with the common goal to bring more international meetings to the destination.

The first phase of operations will start in March with a brand awareness campaign aimed at audiences in Australia, in what will also be the city’s first-ever business events marketing effort. The second phase of the marketing outreach, slated for later months, will focus on Asia, beginning with Singapore.

Three of Christchurch’s MICE stakeholders have come together to form a collaborative unit to promote the city to the business events sector;Christchurch city centre pictured

“This is a game-changer for our city and a statement that Christchurch is back,” said ChristchurchNZ’s general manager of destination and attraction, Loren Heaphy. “(We’re) better than ever and most importantly, working with our key partners to create a unified brand and a seamless event experience from start to finish.”

ChristchurchNZ also announced they will be launching a new business events legacy investment fund in May to support the attraction of events to the city, and are working to develop a business events measurement methodology to better understand the wider economic and social impact of business events.

Meanwhile, Te Pae Christchurch Convention Centre is on track to open this October, with bookings for meetings already full for 2021. At press time, 55 events have been confirmed, with another 120 in the pipeline.

Te Pae Christchurch’s general manager Ross Steele told TTGmice the centre will be targeting the associations sector, where delegates from China will play a key role in their efforts.

“China is a great source of membership rights for the association market,” he said. “Every time I talk to an association, whether they are headquartered in Europe or elsewhere, the target for them is to get the Chinese market to push their membership numbers in the longer term.”

According to Heaphy, Christchurch is now developing “with great pace”, nine years after a major earthquake devastated the city. For instance, the city will see 10 new four- and five-star hotels come online soon, adding 5,000 keys to the city. Christchurch will also be hosting its first completely carbon zero event in May with 2,000 attendees, which aligns with the city’s sustainability goals.

Still, Heaphy told TTGmice it will likely take about three years before Christchurch regains the business events market share (24 per cent) they had in New Zealand pre-earthquake.

“Currently, we aren’t on the map for business events in the way that we want to be. It’s time for the city to step up again, and put our money and our effort where our mouth is,” she concluded.

Seven Indonesian destinations identified for business events

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Bandung will be one of the locations

Indonesia will promote seven destinations as choice locations for the international meetings industry, as part of revamped government efforts to capitalise on the business events sector.

It was revealed to TTGmice at AIME that Jakarta and its surroundings will be promoted for conference and exhibition events; Bali for conference and incentive travel; while Yogyakarta, Bandung, Surabaya, Medan and Makassar will be promoted for corporate meetings and incentives.

Bandung will be one of the locations promoted for meetings and incentives; the city’s Pasupati Suspension Bridge pictured

The new strategy will also provide more follow-up support during the bidding stage, and produce targeted promotional materials useful to potential clients.

“This strategy is our restart,” said Adella Raung, director for promotions of special interest with Indonesia’s Ministry of Tourism and Creative Economy. “The Indonesian tourism ministry has always come to AIME but we were not really focused on our goals for MICE.”

Adella: new strategy to attract Australia meetings and incentives to Indonesia

“We are now collaborating with partners like community groups, universities and local industries – such as the health sector – to work with business events. A big market seems to be in university conferences. For example in September, we will welcome the second AOGS-EGU Joint Conference on New Dimensions for Natural Hazards in Asia, to a hotel facing Mount Merapi, which is still an active volcano,” she elaborated.

Adella added there are many potential speciality areas that would appeal to research conferences, such as tsunami studies or mining.

Indonesia revived its directorate in November last year, placing business events at the forefront of the country’s tourism policy as a priority under Minister of Tourism and Creative Economy, Wishnutama Kusubandio.

Incentive tours in Japan given a booster shot

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The age-old art of cormorant fishing in Gifu Prefecture can be experienced by incentive groups

The Japan National Tourism Organization (JNTO) has introduced a new range of content for incentive tours to Japan in 2020 to maximise Tokyo’s hosting of the Olympic and Paralympic Games.

Launched on February 20 and running until the end of the year, The “Your Japan. Your 2020. Your Way.” campaign offers unique venues and team-building activities in 15 locations nationwide.

The age-old art of cormorant fishing in Gifu Prefecture is one of the experiences on offer

For groups of up to 400 pax, Naha in Okinawa Prefecture is offering a traditional music session. Split into four groups, attendees will learn to play the string and percussion instruments of sanshin, sanba and shima-daiko. Part of the fee will be donated to Shuri Castle – which was ravaged by fire last year – and participants will receive a traditional Bangata-dyed tapestry featuring Shuri Castle and the name of their company.

Over in Gifu Prefecture, groups of up to 40 pax that use Nagaragawa Convention Center or Juroku Plaza, can rent a river boat for a night of fishing using trained cormorants free-of-charge. The fishing technique boasts 1,300 years of history and can be experienced between May and October.

Meanwhile, groups from 10 pax can head to international curling competition host city Karuizawa in Nagano Prefecture to learn the sport from international-level players. Often called “chess on ice”, the offered teambuilding activity lasts three hours, and can be customised based on participants’ fitness levels and desired outcomes.

A new unique venue – Rinkokaku, a historic building, annex and teahouse, located about 80 minutes by Shinkansen from Tokyo – is also being offered to business events. It can hold a seated party of up to 100 pax.

According to JNTO, the initiative is designed to “add originality to incentive tours and create a Japan journey that will make a lasting impression” during Japan’s special year.

“We hope the upcoming Olympic and Paralympic Games will get people interested in Japan and think that now is the time to visit, so we asked local governments to put together this special programme,” Etsuko Kawasaki, executive director of Japan Convention Bureau, told TTGmice.

She added that if the programme is successful, the bureau will look into expanding its offerings.

International Women’s Day: Saluting MICE Leading Ladies – Ailynn Seah, vice president of sales – MIC and Association, Marina Bay Sands, Singapore

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What is the one narrative you’d love to change about women in the workforce, and why?
What would help greatly for young ladies joining this industry is to have a good support system, and more importantly a women’s mentoring programme tailored for them.

The business events industry is a very vibrant one; long working hours are the norm, with networking and entertaining being part of the business to cultivate relationships. Newcomers, especially young ladies, may find this initially daunting. Hence, the mentor plays a very crucial role in guiding the juniors, while teaching them how to strike a good work-life balance.

Are you able to change this narrative at Marina Bay Sands? How?
The spirit of inclusion is entrenched in the overall human capital strategy at Marina Bay Sands, so it is not about making big changes but I hope to have a platform to share our experiences and provide a good support system.

My managers and I have monthly one-on-one sessions where we share the challenges faced and simply just catch up! Back in 2018, a couple of female executives in the company got together and we started a Women’s Connect Lunch. We started small but we hope that more female employees can join the group. These no-agenda lunches are great – we get to know each other better and over time, build friendships with our fellow co-workers, even those from other departments.

As gender equality is for everyone, not just for women, how are you encouraging this in your workplace and your community?
With women rising in leadership positions, employees of all genders need to be treated equally. We also need to respect the work/life balance of our male colleagues. In the Sales department at Marina Bay Sands, we do not have a lot of men. The team makes it a point to ensure that our male colleagues are not always the ones working beyond office hours to entertain clients.

What community cause are you most passionate about that you can use your professional skills or position to support?
I am particularly passionate about sustainability and causes for disadvantaged women.

On a personal front, I support a group of stay-at-home mums (SAHM) who sew cushions and table cloths for sale. These SAHMs cannot go to work because they are caregivers for their families or they were sick before. I will buy these cushions and give them as gifts to my friends.

I am also involved in numerous mentoring programmes, including one for the Singapore Deaf Association. I was previously mentoring the team on their fundraising project, giving professional feedback on their sales and marketing collateral to help the association better position their deaf or hard-of-hearing clients to potential employers.

A lot of them may not know how to assimilate into the workforce, so together with the team, we developed the messaging by interviewing current employers. We also produced a simple handbook on how these employers can embrace people with special needs at their workplace.

On a professional level, I’m always helping my clients push the boundaries of their events at Marina Bay Sands. As each event is unique, we will customise and incorporate either Corporate Social Responsibility or sustainability activities to enhance their overall programme and create unforgettable memories for their delegates.

Together with Marina Bay Sands Sustainability team, we pushed the green envelope for the 2018 Schneider Electric Global Innovation Summit where we worked with the client to inspire their delegates through sustainable food storytelling.

What secret talent do you have?
I play classical guitar and in my free time, I bake for fundraising.

My late husband and I started a Cards for Hope Project, where we make cards from recycled material and give them to cancer patients. We wanted to inspire and encourage these patients who are undergoing chemotherapy or have hit a low point in their lives. Through giving the patients these cards, we want to let them know there will always be someone out there who cares for them. Some of the cancer patients who recovered are so inspired by the project that they serve as our volunteers, paying it forward to other patients.

Since 2009, my family and I are also involved in the Medical Mission Foundation (MMF), a trust fund set up for Singapore doctors to go on voluntary trips to third-world countries. My two children have been involved in voluntary work since young and it is part of their formative years. As working adults now, they continue to contribute back to society in whatever little ways they can.

International Women’s Day: Saluting MICE Leading Ladies – Naina Vishnoi, regional sales manager, hospitality cloud sales, Cvent Singapore

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What is the one narrative you’d love to change about women in the workforce, and why?
I have worked with, learnt from, and mentored many women over my years of experience at Cvent. One of the top challenges I face in my line of work is changing the mindset of both men and women equally. For instance, sales, the field I work in, is dominated by men. It seems far-fetched for women to travel the globe for meetings, negotiate top contracts, lead a team, etc, which is why we see fewer women in sales. I would want more women to open up to these challenges, support other women in doing so, and be equally competitive.

Are you able to change that narrative at Cvent? How?
At Cvent, we have set up a Women in Leadership (WIL) committee. Being a core member, we reviewed some top achievable goals: representation in leadership, guidance to women in middle management through mentor and mentee programmes, work-life balance for working moms, and a system that lends support to women in their careers. Apart from that, an initiative very close to my heart is for more women to take up sales roles, especially in senior management.

As gender equality is for everyone, not just for women, how are you encouraging this in your workplace and your community?
You’re absolutely right – and this ties perfectly into this year’s International Women’s Day theme: Each for Equal! An equal world is an enabled world – and that’s equality across cultures, gender, religion, etc.

At Cvent, we truly believe that an equal workplace means that every voice is heard and each person is valued, and we live and breathe that every day. We have a set of six principles – called the Soul of Cvent – which drives our company culture, one of which is “Be Direct.” It highlights the importance of giving your perspective, challenging the status quo, and being open and honest with everyone – no matter what your role or title.

Cventers truly work on an even playing field – and all of our senior leadership, including our CEO, are huge supporters of this.

What community cause are you most passionate about that you can use your professional skills or position to support?
I am passionate about literacy – I believe this could be the greatest gift we can give to our youth. Literacy empowers human beings and makes them independent. Being a part of our WIL committee at Cvent, I partake in mentor-mentee programmes to mentor young women, who have just joined the organisation and are new to the world of sales, to help them figure out their career path, work on their improvement areas, and build on their strengths to accomplish their short and long term goals.

What secret talent do you have?
I learnt to make a Singapore sling from one of my clients and must say, I am pretty good at it.

International Women’s Day: Saluting MICE Leading Ladies – Raty Ning, president director, Pacto DMC; and vice president director, Pacto Convex, Indonesia

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What is your ambition at work?
I joined the company in 2002 and I have been witnessing Pacto Convex, and DMCs Pacto and Bali Prima growing year after year, thanks to the solid teamwork between the board of directors, middle management and staff.

Pacto Group being one of the biggest – if not the biggest – travel companies in the country, we are required to be one step ahead of our competitors.

As such, my ambition going forward is that the economic achievements of the company must be coupled with its contribution to environmental sustainability.

It is true that bringing tourists or organising events at destinations bring benefits to the local economy, but what we need is to find ways to bring sustainable benefits to the community. Sustainability, at times, requires people to stop doing what they have been doing for a long time. When we tell them to change, we need to provide them with solutions.

This cannot be done by individual companies sporadically, but (can only be achieved through) a joint industry effort. I am sure other industry players are also doing their part (to contribute to sustainability efforts). After all, today’s clients are also working towards sustainability and looking for such travel products. The challenge is to conceptualise and work towards the goal of making Indonesia an environmentally-friendly destination.

Given your position, what can you do to help improve the lives of those around you?
It is my passion to improve the welfare of women in Indonesia. I always believe that a great nation starts with good childhood education. To enable that, you need mothers who are both educated and healthy, so that they can stand on their own two feet should anything happen to their family.

Therefore, education for women is important. My position allows me to tap into my network and influence others to join in CSR programmes. This is something that I am still working on.

It is my dream to create an NGO specialising in women’s welfare, looking at mothers’ health and also empowering women economically. This will require the cooperation of my network to achieve.

Does the tourism industry provide a level-playing field for both men and women?
The way I see it, it is common for female staff to assume entry-level and middle management posts, but I want to see more women taking top positions. What the industry needs is the same opportunity given to women to obtain an education and career path opportunities as males. Having more (women in) top decision-maker positions will allow us to create policies that incorporate the interests of women.

There are needs specific to women, like motherhood responsibilities. As a single woman and a leader in the company, I have to remind myself that my female colleagues also have their obligation as mothers to their kids. When their kid is sick, for example, it’s fine if the mother needs to stay at home.

Technology has allowed us to get our work done without having to be physically present at the office. Our business is not a factory. In our industry, the middle and top management level, in particular, can still do our work outside office boundaries. So, we accommodate (flexibility) within a set of rules and regulations.

In many (Western) countries, not only do women get long maternity leave, but their husbands (are also eligible for paternity leave). We do not have that (policy in Indonesia).

How can you encourage gender equality in the workplace?
When hiring, we apply a diversity policy where job openings are for all. However, the industry itself is shaping our company to have more women than men in the middle and top management levels, particularly in the business events sector. In the leisure sector, it is 50-50.

Our recruitment and career selection are not based on gender, but professional capacity and capability. However, we have received more female applicants.

We provide equal opportunities for staff members to build their career path with us. We rarely recruit professionals from other companies – many of those sitting at the management level (were promoted) from within.

You sit at the top management level of a company which also employs your older siblings and family members. How do you harmonise work and family life?
At work, my eldest brother Ismail Ning is on the board of commissioners, while my elder sister Anty Ning is a director at Pacto Convex. I also have two other elder sisters.

The key is not to take on a leadership role back home. In the office I have to lead, but once I am home, I behave the way the youngest sibling in the family should.

I admit this is not easy. We spend eight hours a day, five days a week at work, and sometimes (we unwittingly bring our work problems) home. We just have to remind ourselves of who we are.

However, I do not believe that the term “family business” applies anymore. It is true that the majority of the company’s shares belong to (the Hasyim Ning) family, but the way we conduct business is strictly professional.

(Family members) can work in the same company but we have to prove ourselves, otherwise it will create an unhealthy environment. My nephew has started working at Pacto DMC and we treat him like a new staff.

On the other hand, Pacto Convex’s president director is Ibu Susilowani Daud, a professional who has built her career from the bottom up with us.

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