Asia/Singapore Sunday, 21st December 2025
Page 590

Jeju guns for MICE to improve quality of inbound tourism

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Anticipating a challenging year ahead for tourism, against a backdrop of global economic slowdown and geopolitical unrest, Jeju’s tourism authority is looking at inbound business events to bolster its tourism performance in 2020.

Speaking to TTGmice through a translator, Young-Don Kang, chairman of Jeju CVB and director general of tourism bureau, Jeju Special Self-Governing Province, said Jeju depends heavily on tourism which contributes to more than 70 per cent of regional GDP.

Jeju Island boasts a UNESCO Triple Crown status for being a Biosphere Reserve, World Natural Heritage and Global Geopark

“Tourism must get through the tough year in 2020,” Kang emphasised.

“To do that, we are changing our strategy to move away from low-cost package tours that currently form the bulk of our inbound arrivals. By focusing on courting more business events, we can raise the quality of inbound tourism because this segment generates more money.”

Kang: Jeju is heavily dependent on tourism

Bearing in mind that corporates tend to spend more prudently on events in a challenging business environment, and favour nearby destinations, Kang said Jeju CVB will target source markets that are closer in proximity.

He identified Malaysia, Taiwan, Vietnam, China and Indonesia as Jeju’s key geographical markets for corporate incentive programmes, which along with corporate meetings are the most common types of inbound business events to the island province.

Kang shared that Jeju hosted 281 international business events with 87,100 attendees, as of August 2019, which he said was “a significant increase”. The destination will continue to “be busy” in September and November, with most of the inbound events being incentive groups from China. At least 2,000 Chinese incentive visitors are expected to arrive during this period.

“We do not get many exhibitions here because of Jeju’s small population, but we have welcomed international association conferences and would like to host even more of them. We will welcome some prominent ones in 2020 and the years ahead,” Kang said.

Some of the upcoming prominent association conferences include the 2021 International Union of Materials Research Societies International Conference Asia, 12th Annual Conference of Tissue Engineering and Regenerative Medicine International Society Asia Pacific Region in 2022, and the 19th World Congress of the Federation of the Deaf in 2023.

To raise Jeju’s appeal for business events, tourism authorities are working to improve direct air connectivity. Jeju presently enjoys direct air access from several cities in China and Japan, as well as Kuala Lumpur (Malaysia), Taipei (Taiwan) and Hong Kong. Industry insiders said a South Korean airline was working to launch the first direct flights between Singapore and Jeju in mid-2020.

“Our other enduring strengths as a MICE destination include our visa-free policy for international visitors and resort vibe that allows business event attendees to feel like they are here on a holiday,” Kang explained, adding that new developments coming up soon will be critical in Jeju’s ability to attract more business events.

ICC Jeju’s Jang Sung Mi shows off an artist’s impression of the new exhibition centre

One of the new developments to watch is the Jeju Dream Tower mixed-use complex, which will house the 1,600-key Grand Hyatt Jeju, event venues, a shopping mall that specialises in Korean fashion and casino. Slated to open in June 2020, Grand Hyatt Jeju boasts a collection of 14 F&B outlets, most of which will have private dining spaces, and the brand’s signature Residence event spaces.

Come 2022, Jeju will also welcome a new exhibition centre next to the existing ICC Jeju.

According to Kang, ICC Jeju has reached its maximum capacity and a new venue is needed to allow the destination to attract more and larger events.

Jang Sung Mi, marketing department, manager, ICC Jeju, shared that the yet-to-be-named venue will offer 39,000m2 of space through an exhibition hall and four conference rooms.

Jeju guns for MICE to improve quality of inbound tourism

0

Anticipating a challenging year ahead for tourism, against a backdrop of global economic slowdown and geopolitical unrest, Jeju’s tourism authority is looking at inbound business events to bolster its tourism performance in 2020.

Speaking to TTGmice through a translator, Young-Don Kang, chairman of Jeju CVB and director general of tourism bureau, Jeju Special Self-Governing Province, said Jeju depends heavily on tourism which contributes to more than 70 per cent of regional GDP.

Jeju Island boasts a UNESCO Triple Crown status for being a Biosphere Reserve, World Natural Heritage and Global Geopark

“Tourism must get through the tough year in 2020,” Kang emphasised.

“To do that, we are changing our strategy to move away from low-cost package tours that currently form the bulk of our inbound arrivals. By focusing on courting more business events, we can raise the quality of inbound tourism because this segment generates more money.”

Kang: Jeju is heavily dependent on tourism

Bearing in mind that corporates tend to spend more prudently on events in a challenging business environment, and favour nearby destinations, Kang said Jeju CVB will target source markets that are closer in proximity.

He identified Malaysia, Taiwan, Vietnam, China and Indonesia as Jeju’s key geographical markets for corporate incentive programmes, which along with corporate meetings are the most common types of inbound business events to the island province.

Kang shared that Jeju hosted 281 international business events with 87,100 attendees, as of August 2019, which he said was “a significant increase”. The destination will continue to “be busy” in September and November, with most of the inbound events being incentive groups from China. At least 2,000 Chinese incentive visitors are expected to arrive during this period.

“We do not get many exhibitions here because of Jeju’s small population, but we have welcomed international association conferences and would like to host even more of them. We will welcome some prominent ones in 2020 and the years ahead,” Kang said.

Some of the upcoming prominent association conferences include the 2021 International Union of Materials Research Societies International Conference Asia, 12th Annual Conference of Tissue Engineering and Regenerative Medicine International Society Asia Pacific Region in 2022, and the 19th World Congress of the Federation of the Deaf in 2023.

To raise Jeju’s appeal for business events, tourism authorities are working to improve direct air connectivity. Jeju presently enjoys direct air access from several cities in China and Japan, as well as Kuala Lumpur (Malaysia), Taipei (Taiwan) and Hong Kong. Industry insiders said a South Korean airline was working to launch the first direct flights between Singapore and Jeju in mid-2020.

“Our other enduring strengths as a MICE destination include our visa-free policy for international visitors and resort vibe that allows business event attendees to feel like they are here on a holiday,” Kang explained, adding that new developments coming up soon will be critical in Jeju’s ability to attract more business events.

ICC Jeju’s Jang Sung Mi shows off an artist’s impression of the new exhibition centre

One of the new developments to watch is the Jeju Dream Tower mixed-use complex, which will house the 1,600-key Grand Hyatt Jeju, event venues, a shopping mall that specialises in Korean fashion and casino. Slated to open in June 2020, Grand Hyatt Jeju boasts a collection of 14 F&B outlets, most of which will have private dining spaces, and the brand’s signature Residence event spaces.

Come 2022, Jeju will also welcome a new exhibition centre next to the existing ICC Jeju.

According to Kang, ICC Jeju has reached its maximum capacity and a new venue is needed to allow the destination to attract more and larger events.

Jang Sung Mi, marketing department, manager, ICC Jeju, shared that the yet-to-be-named venue will offer 39,000m2 of space through an exhibition hall and four conference rooms.

Inaugural IBTM Asia Pacific powers up with Singapore MICE Forum

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IBTM, which will debut its Asia-Pacific edition in Singapore next April, has agreed to run the Singapore MICE Forum 2020 (SMF2020) in partnership with SACEOS (Singapore Association of Convention and Exhibition Organisers and Suppliers).

SMF2020 will take place at the Marina Bay Sands Expo & Convention Centre from April 6, and it will be followed by IBTM Asia Pacific on April 7 and 8.

From left: STB’s Melissa Ow; Reed Travel Exhibitions’ Nick Pilbeam; SACEOS’ Aloysious Arlando; and IBTM Events’ Shane Hannam

SMF2020 will be structured around five key themes: innovation; technology; design; sustainability; and event trends, and will include a combination of dynamic talks, campfire sessions and case studies from thought leaders within and outside of the industry. At least 500 event professionals are expected to participate.

Nick Pilbeam, divisional director of Reed Travel Exhibitions which IBTM is part of, commented: “We know from our extensive research prior to launching IBTM Asia Pacific, that there’s a real appetite for education in the Asia-Pacific region and we’re delighted that we’re going to be delivering on that through our partnership with SACEOS. SMF2020 will provide an inspiring and educational kick-off to our inaugural event.”

The initiative comes off the back of a recent agreement between Singapore Tourism Board and IBTM Asia Pacific signed at the opening day of IBTM World in Barcelona.

Accor, HRS forge multi-year partnership for great corporate deals

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Hotel solutions provider HRS has signed a new multi-year agreement with hospitality giant Accor, where under the terms of the agreement, HRS’ roster of global corporate clients will be able to access the most competitive rates and flexible terms from Accor properties.

Business travellers, who are members of Accor’s loyalty programmes, Le Club AccorHotels (which will be enhanced by the end of the year under the new name ALL – Accor Live Limitless), will also be able to gain points and rewards when booking via HRS corporate channels.

Accor and HRS have inked a new multi-year partnership

Robert Hornman, senior vice president of HRS EMEA, said in a statement: “Beyond working more cohesively during the hotel sourcing process, we leverage our direct connect pipeline with Accor to drive more efficient sharing of Accor’s rates, amenities and corporate-friendly contract terms to managed travel programmes and business travellers.”

“HRS has made tremendous strides in expanding its direct relationships with the multi-national and regional corporations Accor seeks to grow volume with,” added Markus Keller, senior vice president of global sales for Accor. “Their data-driven mindset increasingly marries with our approach to working with corporations, and we’re confident that this newly-defined level of engagement with HRS will help drive valuable business travellers to our hotels around the world.”

Hyatt pledges to reduce single-use plastics across portfolio

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Hyatt Hotels has unveiled a series of initiatives to reduce waste at Hyatt brands globally, which will be introduced as soon as possible and no later than June 2021.

The initiatives include transitioning to large-format bathroom amenities to replace traditional small bottles of shower gel, shampoo, conditioner and lotion; increasing the number of water stations in key public spaces at hotels for guests who wish to refill reusable water bottles; and serving water in carafes or other containers for meetings and events.

Global efforts ensure sustainable efforts across the board, although a few Hyatt properties have also made additional efforts to have glass-bottled water and bamboo cutlery

Transitioning to large-format bathroom amenities and reducing single-use water bottles builds on Hyatt’s broader commitment to reduce disposables and select environmentally preferable options whenever possible, with the exception of when single-use bottles are needed for water quality reasons.

Other recent global initiatives have included removing plastic straws and drink picks and making alternative options available only by request at Hyatt hotels, and increasing the use of compostable, recyclable, or recycled content packaging for to-go food containers.

While these global efforts ensure guests will consistently have the option to avoid single-use water bottles while staying at Hyatt hotels, a number of properties have already introduced additional efforts.

Examples include in-house water bottling plants that reuse glass bottles and replace single-use bottles at Alila Villas Koh Russey, Alila Manggis, Alila Ubud, Alila Villas Uluwatu, Alila Bangsar, Alila Jabal Akhdar, Hyatt Regency Addis Ababa, Hyatt Regency Delhi, Andaz Costa Rica Resort at Peninsula Papagayo and Park Hyatt Maldives Hadahaa.

Meanwhile, reusable bottles are distributed to all guests at check-in at resorts such as Hyatt Regency Maui Resort and Spa, Andaz Maui at Wailea Resort, Grand Hyatt Kauai Resort & Spa, Hyatt Ziva Cancun, Miraval Arizona and Miraval Austin.

As well, filtered water spouts installed in all guestrooms at Park Hyatt Istanbul – Macka Palas to provide fresh drinking water.

Photo of the day: ICCA gets busy in Xiamen, welcomes new Chinese members

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From left: Xiamen ITG MICE Group’s Qiu Guoyue; ICCA’s Senthil Gopinath; Xiamen Municipal Bureau of Convention & Exhibition Affairs’ Jeoven Wong; ICCA Asia Pacific’s Noor Hamid; and C&D Global Tourism Group’s Huang Xiuyun

ICCA CEO Senthil Gopinath and his team were in Xiamen from November 9-14 to hold the ICCA Global Executives Round Table Conference, the first time ICCA has held a Global Executive meeting in a city outside of its Amsterdam head office.

The activity was part of the fifth edition of the 2019 International MICE Week, where ICCA joined the Xiamen International MICE Summit, supported its existing members and welcomed ones such as Shaanxi Meton Conference and Exhibition Management, as well as signed an MoU to increase further collaboration.

With 84 member-organisations currently, China is the country with the most ICCA members.

JW Marriott Singapore South Beach

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Premier Marina View Suite

Rooms
The rooms are beautiful and modern, with a tad of quirkiness. There is even an aluminium rocking chair, designed by Philippe Starck, that sits in rather charmingly quaint incongruity to the modern decor.

The in-room IPTV enables guests to easily control their curtains and blinds with the push of a button. Room service can also be ordered via the IPTV.

We stayed at the hotel’s Club Deluxe Room which is furnished with a king-sized bed, sofa bed, and a mirrored wardrobe.

As Club Deluxe Room guests, we enjoyed exclusive access to the Executive Lounge to enjoy breakfast, afternoon tea, evening hors d’oeuvre and evening cocktails. We only stayed at the hotel for a night, and could only experience the evening cocktails. Still, we were impressed by the wide selection of hot and cold drinks and desserts.

MICE facilities
The hotel features 1,664m2 meeting and event space. The ballroom, located within a restored 1930s heritage building adjacent to the hotel, can accommodate up to 280 people, banquet-style with a mezzanine to cater for 50 seats banquet-style. There are 15 rooms located at Assembly, one event venue at The NCO Club and one outdoor venue at Ebb6.

Flow18

Other facilities
The hotel has two Sky Gardens, the Ebb6 and Flow18, offering aerial views of the city. The Ebb6, an open air area with a swimming pool on Level 6, is a vantage spot to view the annual F1 race, while Flow18 at the top of the hotel offers a spectacular view of Singapore’s skyline. There is also a fitness centre and spa.

Of the hotel’s eight F&B options, the NCO Club is its latest addition. It opened in April 2018 with four eclectic concepts. Madame Fan serves traditional Cantonese cuisine, and has an intimate, classy atmosphere. Fish Pool is a champagne, caviar and oyster bar. Topping off a dining experience here is the diving pool centrepiece which comes alive on Friday and Saturday nights with mermaid performances. Stags’ Room is an intimate wine lounge featuring a private reserve of vintage and exclusive wines from Americas and Australia, offering well-heeled guests a private estate experience, while Cool Cats is a cocktail bar with live music performances.

Breakfast at Beach Road Kitchen serves up an international buffet, including Indian, Chinese, Japanese and Singaporean favourites. We were especially impressed with the noodle station as it featured a wide selection of noodles of different colours and textures, alongside an equally impressive variety of vegetables and meat selection, on top of two soup flavours, tom yam and fish. The roti prata was equally memorable as the bread was soft and not oily, accompanied by thick and creamy dhal curry.

Another restaurant is Akira Back, a contemporary Japanese restaurant which offers an extensive menu with modern twists.

The hotel enjoys a superb location, being situated across from Suntec Singapore Convention & Exhibition Centre and above the Esplanade MRT station which allows guests to be whisked quickly to the Marina Bay entertainment and business district just two train stops away.

Attractions such as the National Gallery Singapore, Civilian War Memorial, Gardens by the Bay, and Esplanade – Theatres on the Bay, as well as popular shopping malls Marina Square and Raffles City, are within walking distance.

Service
Superb. Upon arrival, the concierge greeted us by our names before escorting us to the front desk. The check-in process was speedy and the fruit basket and snacks in the room made us feel more welcomed.

When we went to the Executive Lounge with our laptops to work, the receptionist offered to find us a port where we could plug our wire in. She also asked if we needed an adaptor and offered us a drink.

Verdict
A luxury business hotel with a resort feel. Its enviable address, within the city’s business hub and close proximity to key tourist attractions, makes it ideal for both leisure and business travellers.

Number of rooms 634
Contact details
Email: contactus.jwsingapore@marriott.com

Local F&B stars join Purple Sage to dish out new culinary offerings

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Singapore-based boutique caterer Purple Sage has upped the culinary experience by bringing two of the country’s well-known chefs, Justin Quek and Devagi Sanmugam, onto its panel of celebrity chefs.

Chefs Justin Quek (second from left), Immanuel Tee and Devagi Sanmugam join the Purple Sage team led by Alan Tan (far left) and Chris Loh (far right)

Alan Tan, co-owner and managing director of Purple Sage, said in a statement: “We are pleased that two of Singapore’s well-known chefs have agreed to be on our panel so that we can offer unique experiences to discerning clients. Guests at such events will be able to savour the signature dishes of these well-known chefs. This will also enable Purple Sage to stay relevant in the industry while supporting our local chefs.”

Clients of Purple Sage can expect culinary masterpieces such as black miso foie gras; a modern take on fish and chips featuring seaweed and potato brick pastry, shaved salmon, smoked dill crème and ikura; and Hokkaido scallop and uni har gow (dumpling) to be served at their events.

Hokkaido scallop and uni har gow is among the new dishes on Purple Sage’s catering menu

Well known for his Franco-Asian cuisine, Quek was the first Singaporean to be appointed the personal chef of the French Embassy and a recipient of the first Chef of the Year Award by World Gourmet Summit Awards of Excellence.

Meanwhile, Sanmugam has over 36 years of experience in the culinary scene, and has published 22 cookbooks.

Joining the duo is Immanuel Tee, who takes on the position of executive chef. Tee was a trainee at several Michelin-starred restaurants. He started his culinary career at Jaan Par Andre before moving to Restaurant Andre, under the tutelage of Andre Chiang. He also worked at Le Bistrot du Summelier, Guy Savoy and Keystone and as well as at the two-Michelin-starred Pastorale Restaurant in Belgium.

The South-east Asia Special: Laos

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Picturesque Nam Song River in Vang Vieng, Laos

Laos is emerging as a top destination that ticks all the boxes for innovative incentive travel as new offerings help plant it on the map.

A major game-changer in the country’s burgeoning MICE landscape is the recent introduction of products and facilities that can cater to larger groups.

Picturesque Nam Song River in Vang Vieng, Laos

Georgie Walsh, general manager, Diethelm Travel Laos, said: “In the last decade, options for MICE groups have expanded immensely, especially in Luang Prabang.”

She noted in 2010, the country’s top tourist destinations could only receive groups of about 60 pax maximum. “Even at this number, groups were split across separate hotels and had to have activities swapped.”

In contrast, today, there are properties with enough rooms for groups of more than 100 pax. New activities include Pha Tad Ke Botanical Garden and Heuan Chan Heritage, while restaurants, such as Manda de Laos and Le Calao, can cater for more than 100 pax.

Andrea Vinsonneau, events manager at EXO Travel Laos, echoed this sentiment, adding that the opening of the Pullman Luang Prabang in July 2018 has dramatically changed things. The 123-key property also boasts a conference centre for up to 300 pax.

Vinsonneau said Laos previously lost business because of the lack of facilities for large groups. She said: “The Pullman has massively changed things, and as more hotels with more rooms and facilities come along, that will continue.”

Improved connectivity has also been a key player in driving forward business travel, opined Laurent Granier, co-founder and general manager, Laos Mood Travel.

The country has direct connections with four South-east Asian hubs and several to China. Thai Smile operates an early-morning flight between Bangkok and Luang Prabang while Thai Airways recently introduced a larger aircraft to its night flight from Vientiane to Bangkok.

Industry players say Laos will continue to do well as an incentive travel destination.
Ora-uan Maharpol, manager, MICE by ICS, said Laos is especially popular for small incentive groups seeking more intimate and unique experiences.

Added Maharpol: “The rich culture and history provide wellness, cultural and art-based events. Charming Indochinese boutique hotels and renovated villas provide a chic backdrop for product launches, while the wild untouched nature is the perfect playground for adventurous teambuilding activities.”

Meanwhile, EXO welcomes incentive and teambuilding groups of 20 to 80 participants, with Vinsonneau noting that Laos is becoming increasingly attractive as an add-on for small groups, such as board meetings, looking for a boutique destination.

Since the Pullman’s soft opening in July 2018, Patrick Basset, Accor’s chief operating officer for Upper Southeast and Northeast Asia and the Maldives, has noticed a shift in focus.

He said: “We see a good a balance between meetings, incentive groups, conferencing and events, and we believe the whole segment has high potential in Laos. Traditionally, MICE has been weak due to the country’s small average room inventory, lack of meeting facilities, limited flight connectivity and strict UNESCO site regulations.”

Looking to the future, stakeholders claim Lao holds huge potential as more hotels, conference centre and activities are unveiled. Basset added that the opening of the Vientiane-Boten Railway Route in 2022, will bring increased demand from Thailand and China, allowing for greater MICE business.

However, Maharpol warned: “This is not your ‘run of the mill’ MICE destination; it requires professional organisers who understand the uniqueness of Laos.”

Six Senses Krabey Island gets new GM

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Six Senses Krabey Island has appointed Ateeb Shrestha as general manager.

Ateeb brings more than 16 years of experience in the hospitality sector to his new role, including three years as general manager with Six Senses Ninh Van Bay.

Prior to joining Six Senses, the Nepali acquired expertise across international and independent hotel groups while on resident manager and general manager stints with Gangtey Lodge in Bhutan, Nira Resort in Mauritius, and Hyatt Regency Danang Resort and The Nam Hai Resort in Vietnam. He also spent time at The Setai in Miami, and The Chedi in Muscat.

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