Asia/Singapore Saturday, 27th June 2026
Page 621

Endless ideas, supreme support

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tcvb-featured

One Stop Service Desk is the perfect resource for your business events

Fancy holding your next business gathering on the 45th-floor observatory of the Tokyo Metropolitan Government Building with Tokyo’s glittering panoramic skyline as your unbeatable backdrop, or in the idyllic compounds of Jindaiji Temple, Tokyo’s second oldest temple? Accessing some of Tokyo’s most outstanding unique venues is no longer a dream, as planners can now leverage support from the Tokyo Unique Venues initiative.

Launched in May 2018, Tokyo Unique Venues is a one-stop service desk that promotes more than 50 business event-ready venues in the sprawling metropolis. The initiative provides assistance and recommendations on event spaces as well as planning coordination to help planners create magical experiences.

Financial support of up to 10 million yen may be offered to qualified events at unique venues in Tokyo, to help offset set-up costs such as audio-visual equipment rental.

Tokyo Unique Venues is a joint collaboration between the Tokyo Metropolitan Government (TMG) and the Tokyo Convention & Visitors Bureau (TCVB).

Tokyo Unique Venues is the perfect resource for international planners hoping to experience Tokyo’s famed contrasting cultures, where Edo period traditions are juxtaposed with cutting-edge innovation. This priceless trait is celebrated through the Tokyo Tokyo Old meets New campaign by TMG.

The city boasts a diverse range of unique, historical and cultural venues. These include shrines and temples, noh theatres, gardens, observatories, theme parks, aquariums and museums. Of these, more than 50 venues have been introduced as Tokyo Unique Venues, as they are representative of the Tokyo culture and most of them have a standing capacity of around 100 people.

A city that inspires event confidence

All eyes are now on Tokyo, as the city gears up for the Olympic and Paralympic Games Tokyo 2020. Many international conferences and MICE events have been planned in the city.

Events that utilised unique venues in Tokyo included the Culture Evening “Tokyo Garden Night” in Kiyosumi Gardens, for the International Water Association (IWA) World Water Congress & Exhibition 2018, a charming strolling garden that dates back to the Meiji period. Event activities included a karate performance, followed by a matcha tea ceremony and koto music performance held at the Ryotei Lodge. Delegates helped themselves to dishes made from Tokyo ingredients at the Taisho Kinenkan Hall, which has a standing capacity of 130.

Another event, the 10th International Aquarium Congress Pre-Event Ice Breaker 2018 was held at the Tokyo Sea Life Park, where 250 delegates sipped on ocean-themed cocktails while watching aquatic animals swim around the doughnut-shaped tank.

And TCVB is holding Tokyo Unique Venues Showcase Events, each of which introduces Tokyo’s varied and attractive Unique Venues, and provides opportunities to use them. Some of Unique Venues are showcased to event organisers as in the following two illustrations below.

Tokyo Unique Venues One-Stop Service Desk

The Tokyo Unique Venues One-Stop Service Desk staff are experienced event managers and are happy to partner with you in venue sourcing.

Tel: +81-3-5579-8870
Email: tokyouniquevenues.tcvb.or.jp
Website: www.tokyouniquevenues.jp

Shibamata

Temple street dances to life

The charming temple street of Shibamata, located in eastern Tokyo, shed its serene cloak one evening to welcome a lively crowd of dignitaries, business people and media representatives in a private event showcasing to event organisers regarding the Tokyo Unique Venues Showcase events.

In a true demonstration of the versatility of the city’s unique venues, Tokyo Convention & Visitors Bureau along with 25 supportive local merchants transformed the 200-metre-long temple street into a festival that featured traditional street performances and well-loved local dishes prepared in bite-sized portions for easy snacking.

ShibamataStreets

Festival guests were invited to graze from stall to stall, where different delicacies and beverages were served, and to interact with the local merchants who supported the festival by extending their operating hours.

Some shops also threw open their doors, providing a comfortable space for guests to sit and mingle with fellow event attendees while enjoying their meal and roving street performance.

Daikyoji Temple, at the end of the temple street, was illuminated by colourful projection lights. It was also the site for the official opening ceremony, which saw a string of welcome speeches by VIPs including Tokyo governor Yuriko Koike as well as a heart-stopping act involving locals dressed as ancient firemen performing stunts on a ladder that reached skywards.

A taste of nobility

Built in 1930, the Former Residence of the Maeda Family was the family home of marquis Toshinari Maeda – the 16th head of the Maeda Clan – and state guest house of government dignitaries. Along with its Japanese-style Garden Annex, the residence has been registered as an Important Cultural Property since 2013.

However, it continues to extend warm welcomes to foreign guests to Japan – now as a unique event venue.

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Last December, 50 attendees from public offices, embassies and associations were hosted to an evening cocktail and formal banquet at the Former Marquis Maeda Western Style Mansion. The event showcased gastronomic delights from Tokyo and Kanazawa, where the Maeda family had originated from.

Guests were serenaded by a band that comprised of a violin, guitar and the okraulo (a vertical flute named after its inventor baron Kishichiro Okura of the famed Okura Tokyo hotel).

There was also the precious opportunity to tour the living quarters on the second floor and understand what noble life was like in the early 20th century.

Rounding off the mansion tour, Hironobu Fujimura, director of TCVB, highlighted the organisation’s one-stop service of Tokyo Unique Venues and pledged his support for organisers planning events in Tokyo.

Kazunori Noguchi, executive director of TCVB and Toshiyasu Maeda, the 18th head of the Maeda Family, opened the exclusive event with a speech and toast, respectively.

Shifting the MICE gear up a notch

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What trends have you seen in Okinawa in recent years?
Okinawa used to be all about enjoyment. Business events focused on incentive trips to resorts. Now companies want incentive packages that enhance loyalty and improve communication. We, therefore, made a listing of unique venues that both inspire and motivate, and created a programme of special experiences utilising Okinawa’s beautiful nature and culture. These and more can be found at our website.

In the past, planners wanted to use international hotel brands that they knew but there were few, and local hotels were not chosen. Now we have more international brands and agents have been successful in recommending Okinawan hotels, too.

How is Okinawa performing in the business events space?
The number of business events is increasing year on year. In particular, the market for incentives is very strong, thanks to the island’s plentiful resorts and good reputation for ease of hosting. Growth in incentives looks set to continue and we are also seeing a rise in the number of conventions.

There are many reasons for the growing popularity. Visitors come to have an extraordinary time, to be in nature and experience unique history and culture. Also, their stay is stress-free and comfortable, thanks to renowned Japanese hospitality. There are many international and domestic flights, as well as high-quality facilities and support for MICE events.

What steps are you taking to build on the growing demand?
We’re working to show that Okinawa is not only ideal for incentives, but for other business events too. Our biggest market is domestic, followed by Taiwan, China, Hong Kong and South Korea. We’re using our Okinawa offices in Tokyo, Beijing, Shanghai, Seoul, Hong Kong and Singapore for promotion.

We’re working to attract global companies from both Asia and Europe. For European destinations with no direct flight to Okinawa, we are promoting tie-ups with Tokyo and Osaka. Visitors spend time there before coming to Okinawa for an incentive trip or a business meeting.

In terms of support, we’ve made packages for incentives and conventions from both short- and longhaul destinations. From April 2019 to March 2020, for example, groups from overseas can enjoy an airport welcome banner, an Awamori (Okinawa liquor) tasting booth and event attendance by Miss Okinawa. We also have travel subsidies, as well as discounts on chartered buses and selected conference facilities.

What strategies are you implementing to push business events?
In 2017, the local government launched a 10-year MICE development strategy for the Okinawa archipelago that we are working to deliver. We are marketing to planners and developing a support system to host seminars and help businesses make new products. We are also creating a MICE network through which they can easily operate. As part of this strategy, we have divided Okinawa into five areas, each with different characteristics, so that buyers can more easily understand what the island can offer.

What challenges do you face in these efforts and how are you tackling them?
Flight and hotel room capacity is a challenge, depending on the season. In July and August, we have found it hard to accommodate business events due to the number of tourists, but a new runway will open in March and we are seeing more flights and hotels opened. We are also welcoming more MICE groups in the offseason period, such as April, May, June and October.

Okinawa still has the image of a resort destination so we want to show that it’s a place where you can do business, too. That’s why we launched a new tagline, “Where inspiration meets,” and a new logo to represent the Okinawa archipelago and the discussion that can be sparked in Okinawa at business events.

Why is further growth in business events so important for Okinawa?
Our MICE market is small, but it is expanding. Okinawa’s location in the centre of East Asia is encouraging growth in various markets, which is attracting information, products, services and people to Okinawa from around the world. If this continues, it will boost businesses and the local economy.

Lufthansa names new GM for Hong Kong, South China and Macau

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Christoph Meyer has been appointed general manager for Hong Kong, South China and Macau at Lufthansa Group, from February 1, 2020.

In his new role, Meyer will be responsible for passenger sales of Lufthansa German Airlines and Swiss International Air Lines (SWISS) in Hong Kong, South China and Macau.

The Swiss previously worked as head of content & dialogue marketing for SWISS based in Zurich, where he was responsible for airline sponsoring, event management, and tourism partnerships, among others.

TPB COO shocks Philippine trade with surprise resignation

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From left:

Tourism Promotions Board (TPB) chief operating officer Marie Venus Tan has left barely two years into the plum post, a move that sent shock waves through the Philippine travel trade that thinks highly of the veteran tourism official.

“I am gratified that my more than 30 years in government service that started with the Philippine Tourism Authority ended still in service to the tourism industry that I love with passion,” Tan wrote in a farewell message posted on TPB’s Facebook page.

From left: Marie Venus Tan; and Maria Anthonette Velasco-Allones

“I would never trade the opportunity I was given, as Department of Tourism’s (DoT) Tourism Attache in Europe, to show the world how beautiful our country is and how charming the Filipinos can be – given the chance to meet them up close and personal.

“What gave me a sense of fulfilment too was working with our communities as DoT regional director, highlighting their awesome natural treasures, being a bridge that provided them with livelihood and entrepreneurial skills in the tourism value chain, giving them pride of place and, ultimately, enabling them to become beneficiaries of the developments that tourism brings.”

Bruited to replace Tan next month is Maria Anthonette Velasco-Allones, a lawyer and currently executive director of the government agency Career Executive Service Board.

Velasco-Allones did not reply an email from TTGmice asking confirmation of her appointment to the top TPB post.

She clocks 22 years of public sector service, including stints as assistant secretary of National Defense and the Department of Labor and Employment and later, resident ombudsman of the Department of Labor and Employment.

Drumming to a different beat

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A Japanese taiko drum performance is one of the most invigorating and soul-stirring traditional experiences foreigners could experience in the destination.

When seated close to taiko drummers – a special arrangement possible when the performance is reserved for a private group – the beats of the drum become almost tangible and the audience can feel their skin throb with every rise and fall of the performers’ arms.

A private taiko performance as part of a business event programme can be organised by Taiko-Lab, one of Japan’s largest and most active specialists in the traditional percussion instrument. Taiko-Lab represents a number of local taiko troupes that put up around 150 traditional and contemporary performances around the world annually.

One of its troupes to watch is the three-men Mugen, a multi-talented team that brings a young and chic vibe to the performance. Another star troupe is Yuza-rakuza, whose four members are no strangers to the world stage.

Through six main branches and 14 studios across five cities in Japan, such as Tokyo, Kyoto and Osaka, Taiko-Lab also conducts energetic and fun-filled drum lessons for corporate groups. Participants are given happi coats to wear and taken through the basics of taiko drumming on their own drum by enthusiastic coaches, before coming together to stage a performance. Plenty of laughter and squeals are promised along the way!

Corporate groups can also choose to combine a professional performance with a hands-on experience. Such a combination runs for 60 to 90 minutes.

Emirates to fly between Singapore and Penang

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From April 9, Emirates will start a new daily service between Singapore and Penang.

EK 348 will arrive in Singapore from Dubai at 14.05 before departing again at 15.35 and arriving into Penang at 17.15 on the same day. The return flight EK 349 will depart Penang at 22.20, arriving in Singapore at 23.50. The flight from Singapore will then depart at 01.40 the following day, bound for Dubai where it will arrive at 04.55.

The fifth-freedom route will be operated by a Boeing 777-300ER aircraft in a three-class configuration.

Penang will become Emirates’ second destination in Malaysia after its capital, Kuala Lumpur, which the airline currently serves with three flights a day, and is a route that has been operating since 1996.

Creatively escape to SO Sofitel Hua Hin

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SO Sofitel Hua Hin's Wibit adventure inflatable course

In celebration of SO Sofitel Hua Hin’s fourth anniversary, the beachfront resort – 2.5 hours away from Bangkok – has unveiled a Creative Escape programme for corporate groups’ teambuilding sessions.

Corporate groups will be able to enjoy access to the resort’s 60m-long pool anchored by a Wibit adventure inflatable course, as well as the SO Wonderland Minigolf, a 3,600m2 enchanted forest through which players embark on a mission to help Viola the Witch bring stone animals back to life. SO Wonderland can be also privatised for an immersive dining experience with a personalized 18-hole, 18-course set menu.

SO Sofitel Hua Hin’s Wibit adventure inflatable course

Other programmes outside of meetings include beach yoga, aqua aerobics, traditional Thai boat racing, and biking along the resort’s 2.2km track, as well as volleyball, basketball and tennis facilities.

For planners that choose the 109-room hotel, they will be able to avail benefits such as one complimentary room for every 20th room booking; one complimentary room upgrade to the next category; complimentary corkage for 6 bottles; and one complimentary voucher for a SO Comfy room inclusive of breakfast for two.

Should expenditure be more than 400,000 baht (US$12,929) or above, event planners will also be able to receive a complimentary voucher for a two-bedroom SO Pool Villa inclusive of breakfast for four people.

Booking period for this package is from now until March 31, 2020, with stays and meetings to be completed by October 31, 2020. Blackout dates apply, and there’s a minimum spending of 200,000 baht, as well as a minimum guarantee of 10 rooms per night.

Contact salesco@so-sofitel-huahin.com.

Hotel Alexandra makes two senior appointments

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From left: Rosa Wong; and Daniel Chan

Hotel Alexandra, a soon-to-open 840-key property in Hong Kong, has appointed Rosa Wong as director of event management, and Daniel Chan as executive chef.

From left: Rosa Wong; and Daniel Chan

Wong will oversee all events hosted or procured by Hotel Alexander. Her event career has spanned 15 years in various establishments such as the Harbour Grand Kowloon.

Meanwhile, Chan will be overseeing and operating various events and Café A. Born and bred in Hong Kong, Chan began his culinary journey at the young age of 15, a passion he has kept well alive for over 30 years.

InterContinental makes its debut in Phuket

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Club Ocean View

IHG (InterContinental Hotel Group) has opened the InterContinental Phuket Resort on Kamala Beach.

The beachfront resort on the western coast of Phuket features 221 rooms and villas with panoramic views of the Andaman Sea. Club guests will be able to access the second-floor lounge complete with its own private sundeck and infinity pool.

Event planners may avail the five meeting spaces, which includes a ballroom good for 200 pax banquet-style.

F&B options are numerous, ranging from the modern Thai Jaras and international cuisine restaurant Pinto. There is also a beach bar and lounge, as well as a Sawan Beans and Leaves Bar serving handpicked teas from Chiang Mai and single-origin roasted coffee from local farmers.

Other resort facilities include five swimming pools, a fitness centre, tennis court, Planet Trekkers Kids Club, and a spa with eight treatment rooms and a full-service nail salon.

Keep calm and carry on

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What are your recollections of SARS?
I lived through SARS (Severe acute respiratory syndrome) when it emerged in November 2002 and ended in July 2003.

Those were certainly challenging times, as many events were postponed or cancelled. We (Conference and Exhibition Management Services) were affected, but I can no longer remember which of our events were impacted.

In terms of tourism performance, hotel room occupancy rate (in Singapore) stood at just 20 per cent and many hotels closed off their rooms because nobody was using them.

It was an anxious time for the survival of businesses and for personal survival; everyone was worried about being infected ourselves.

How did industry players respond to it?
As SARS started to recede, the Singapore Tourism Board called for a small meeting that involved some 20 captains of the industry, to brainstorm the best ways forward to overcome business challenges and bring tourists back to Singapore. I recall distinctly that it was chaired by Gerald Lee (then chief of business operations).

At that time, I proposed that we should march right into China and promote Singapore, instead of waiting for the Chinese to be ready to start travelling again and come back to us.

Subsequently, I made a trip to Beijing to meet with local tourism officers, and I secured their approval for the inaugural Beijing International Tourism Expo (BITE) in 2004.

In a big way, the event eventually helped to bring many Chinese tourists back to Singapore, and opened up the Beijing market for Singapore. Till today, it is still one of the leading Chinese outbound tourism shows in Beijing.

Between SARS and Novel Coronavirus, what is the one difference that worries you most, from a business perspective?
With SARS, the symptoms were clear. With Novel Coronavirus, symptoms may sometimes only appear after two weeks. This has created uncertainty among people – should they continue to travel for leisure or work?

What can event planners learn from the SARS epidemic to better cope with business fallout now due to the novel coronavirus?
It is still early days with the Novel Coronavirus. Health authorities are still trying to understand the characteristic of the virus. As event players, we can only remain vigilant and have crisis contingency plans in place.

I suspect many events in China may be postponed or cancelled. Perhaps the first casualty from the outbreak is the Guangzhou International Travel Fair 2020, which has just announced that it will be suspended due to the spread of the virus. That is understandable, because it was due to take place very soon in February and there are now many travel advisories against non-essential travel to China.

Several event owners and organisers in Greater China are taking a wait-and-see approach for their upcoming activities. At what point should event planners decide whether or not to proceed with their event?
At this point, I do not see a need for event planners to abort their events, unless the events are imminent and taking place in China.

Event planners (elsewhere) need to consider the profile of their event – who the participants are and where will they come from.

If the event attracts many people from countries affected by the outbreak, then heightened precautions must be taken. If this is an exhibition that is attended by mostly Chinese sellers, the organiser must consider eventual turnout because many of them may not even be able to leave the country due to the Chinese government’s ban on travel.

Conversely, an event with minimal Chinese attendees will have far lower risks, and should carry on.

What sort of precautions should be bare-minimum?
Surgical masks should be worn, and thermal screening should be carried out. However, access to such equipment may not come easy. Where possible, work closely with the local health ministry to have all the right precautionary measures in place. The key is to be prepared and to not overreact.

Today, besides traditional channels, news are spread through social media, something that the world did not have during the SARS epidemic. Do you see the headlines, be it real or fake, impacting business travel sentiment? Should event owners and organisers have communication procedures to deal with this?
I invited a friend from Canada to come speak at my event in Singapore, but he has rejected me. From the news, he knows that Asia is being inflicted by the Novel Coronavirus and he has concerns.

Invariably, people will make a personal assessment of the situation.

Yes, there is fake news around the outbreak, so we have to be careful to sieve out the real news by assessing multiple sources of information and form our own judgements.

For our own events, we send out updates to our partners and attendees that reference information from top-level agencies – the government and health ministry.

It is important to be calm and clear about the situation.

Editor’s note: Singapore’s first SARS patient was detected on February 2003. The virus was spread to 238 people, 33 of whom died, by the time it was finally contained in May 2003. In the ongoing Novel Coronavirus outbreak, Singapore has seven confirmed cases as of January 28, 2020.

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