Asia/Singapore Friday, 10th April 2026
Page 635

India grants e-visa to private conferences

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Stakeholders have lauded the government's latest move in making e-visas easier to obtain

The Indian government has extended its e-conference visa programme to foreign attendees of private conferences.

Previously, the e-visa was only accessible to foreign attendees of events organised by the government or public sector undertakings (PSUs).

Stakeholders have lauded the government’s latest move in making e-visas easier to obtain

This development has been met with relief from stakeholders of India’s business events industry, who have been calling for the provision of a more welcoming e-visa arrangement for private conference attendees.

Suman Billa, joint secretary with the Ministry of Tourism of India, said: “The government has been proactive in its efforts to help the tourism industry grow.”

Amaresh Tiwari, managing director, A T Seasons and Vacations Travel, described the former conference visa requirement for private events as a “tedious process” that needed permissions and complex documentation.

“With this change, foreign delegates can apply for an e-visa from the comfort of their home,” he said.

The India Convention Promotion Bureau was among those pushing for an e-visa facility for private conferences. Chander Mansharamani, vice chairman of the bureau, opined that an e-visa facility was a critical requirement for India to be recognised as an attractive destination for global events.

“Making the e-visa available to all conferences can be a game changer (for India’s business events industry) and bring more international conferences to the country,” Chander remarked.

ICPB’s recent industry report had stressed the need for an aggressive promotion of India as a meetings and events destination in international markets.

ICCA-TTG Passionate Breakfast highlights community support efforts undertaken by MICE, tourism players

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ICCA-TTG Passionate Breakfast co-creators, ICCA's Noor Ahmad Hamid (far left) and TTG Asia Media's Karen Yue (far right) with big-hearted speakers (from left) Suan Sampran's Arrut Navaraj, ICCA's Nusheena Shahimi, Marina Bay Sands Singapore's Ailynn Seah and Discova's Sandy Peamsomboon

Community Heroes was the theme of this year’s ICCA-TTG Passionate Breakfast on Tuesday morning, where four industry players took to the stage to talk about how they – through their organisations and personal efforts – have been positive agents of change for their local communities.

The event featured Ailynn Seah, vice president sales – MIC and association, Marina Bay Sands Singapore; Arrut Navaraj, managing director, Suan Sampran in Nakhon Pathom, Thailand; Sandy Peamsomboon, regional MICE manager, Discova in Thailand; and Nusheena Shahimi, membership development executive (Asia-Pacific), ICCA.

ICCA-TTG Passionate Breakfast co-creators, ICCA’s Noor Ahmad Hamid (far left) and TTG Asia Media’s Karen Yue (far right) with big-hearted speakers (from left) Suan Sampran’s Arrut Navaraj; ICCA’s Nusheena Shahimi; Marina Bay Sands Singapore’s Ailynn Seah; and Discova’s Sandy Peamsomboon

Seah spoke of her drive to support local communities in both her personal and corporate capacities, and projects that Marina Bay Sands and corporate clients had previously done to support needy organisations.

Arrut introduced his property’s work with local food producers and shared the successful model with other hotel and restaurant companies in Thailand, effectively creating a supportive and revenue-generating system for Thai farmers.

Sandy spoke of Discova’s long-established commitment to providing education and career opportunities for locals while accomplishing the company’s objective of offering authentic and eye-opening destination experiences.

Delegates listening keenly to Arrut Navaraj’s presentation

And to hammer home the message that community support is not just the responsibility of moneyed corporations, Nusheena revealed how she found personal peace and happiness from helping impoverished communities in her home city, Kuala Lumpur, at a time when she, as a student, and her family were also struggling to make ends meet.

ICCA-TTG Passionate Breakfast made its debut at IT&CMA 2019, crafted out of a desire shared by partners ICCA and TTGmice to provide a platform for MICE and tourism industry peers to share inspirational stories on personal and professional growth.

Five Accor hotels in Thailand brew new recess ideas

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(From left) Novotel Bangkok on Siam Square’s Sagar Naker, Novotel Bangkok Ploenchit Sukhumvit’s Patrick Janssen, Pullman Bangkok Grande Sukhumvit’s Rod Munro, Pullman Bangkok King Power’s Jerome Stubert and Swissotel Bangkok Ratchada’s Bruno Rotschaedl enjoying a different kind of coffee break

Bangkok Venue Collection, which comprises five Accor hotels in the Thai capital, is offering event planners a different kind of intermission experience with a new series of five themed coffee breaks dubbed “Experience Breaks”.

These experience-driven breaks are designed to refresh and revitalise delegates during meeting intermissions.

(From left) Novotel Bangkok on Siam Square’s Sagar Naker; Novotel Bangkok Ploenchit Sukhumvit’s Patrick Janssen; Pullman Bangkok Grande Sukhumvit’s Rod Munro; Pullman Bangkok King Power’s Jerome Stubert; and Swissotel Bangkok Ratchada’s Bruno Rotschaedl enjoying a different kind of coffee break

David Barrett, MICE strategist for Bangkok Venue Collection, said that the five new Experience Breaks allow meeting planners to differentiate their conference experience from their competitors in Bangkok’s highly competitive MICE marketplace.

Accor’s Experience Breaks offers five selections: Chilli Break which serves up spicy bites; Going Bananas which presents the diverse lesser-known varieties of bananas; Plan Bee which features sweet honey treats; Bangkok Heritage which brings guests on a historic journey through Bangkok from 1900s to 1970s, coupled with cuisine inspired from those decades; and Street Food which presents a treasure trove of old-style Thai street food specialities.

Master plan to reshape Singapore’s Sentosa, Brani islands revealed

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Sentosa Development Corporation (SDC) has unveiled a comprehensive master plan aimed at redeveloping the Sentosa and Pulau Brani islands into “a game-changing leisure and tourism destination” in Singapore, as part of the upcoming Greater Southern Waterfront precinct announced earlier this year.

The Sentosa-Brani Master Plan will be implemented in phases over the coming two to three decades, which will see the introduction of world-class attractions and new spaces and concepts, including rejuvenated beaches and expanded nature and heritage trails.

The redeveloped islands will feature five zones – each delivering unique experiences, with the zones progressively taking on a more leisurely character as guests travel farther from the city into the islands: Vibrant Cluster, Island Heart, Waterfront, Ridgeline, and Beachfront.

Set to begin construction in 4Q2019 is Sentosa Sensoryscape, the first milestone project scheduled for completion in 2022. The new 30,000m2 Sentosa Sensoryscape – which is about the size of 5.5 football fields – will link Resorts World Sentosa in the north to the island’s beaches in the south through a multi-sensory experience, replacing the existing pedestrian thoroughfare.

Sentosa Sensoryscape will also feature a series of vessel-like structures, measuring some 25m wide and 13m tall. Each of these will be framed by unique architectural features, and is set to pique and amplify one of the five senses through various elements such as polyphonic water features, mist, as well as fragrant flowers and plant species with unique scents.

The redeveloped precinct will incorporate universal design principles to ensure easy access for all guests, as well as feature breakout spaces and expanded vistas through new photo and lookout points. All of these features are designed to enhance the overall experience of guests strolling through the island in the day or night.

“The Sentosa-Brani Master Plan is one of our tourism developments to position Singapore as a leading destination for the next few decades. Sentosa Sensoryscape is the first project under this Master Plan. It will complement the expansion of Resorts World Sentosa and subsequent infrastructure enhancements on Sentosa and Pulau Brani,” said senior minister of state for trade and industry and education, Chee Hong Tat.

“Our tourism industry is doing well and still has plenty of scope for further growth and rejuvenation. It is one of our economic engines that can continue to create many good jobs for Singaporeans.”

Vietnam welcomes first Holiday Inn property

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IHG (InterContinental Hotels Group) has declared the first Holiday Inn hotel in Vietnam, open.

Holiday Inn & Suites Saigon Airport features 350 rooms, including 100 suites, alongside facilities like a 50m-long swimming pool, 24-hour gym, the Manja Manja Restaurant, and Déli Café and Lobby Lounge.

Superior Room

Event planners may avail one of the largest meeting and event spaces in the city, which can accommodate a maximum of 1,200 people. Spaces include the Song Saigon Ballroom designed to welcome up to 600 guests for banquets, while four additional function rooms can be combined to seat a further 270 guests. All meeting facilities are situated on the same floor for convenience.

The hotel is situated approximately 10 minutes from Tan Son Nhat International Airport and 20-minutes drive from the city centre.

CWT expands NDC team with new appointment

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B2B4E travel management platform CWT has appointed Inna Kizenkova as vice president, air distribution partnerships.

Kizenkova will work closely with internal and external stakeholders for airlines, GDSs, OBTs and other air distribution partners. She will report to Erik Magnuson, vice president, air distribution capabilities, who leads CWT’s air distribution initiative.

Prior to her new role, Kizenkova served as CWT’s vice president, global supplier management, EMEA, where she spent the past three years growing CWT’s airline and ground relationships.

Before joining CWT, she was vice president of supplier commerce, EMEA, at Sabre, where she led the team managing relationships with more than 200 airline and rail customers.

Conrad Hotels & Resorts expands footprint in China

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Conrad Tianjin Lobby Lounge
Conrad Tianjin Lobby Lounge

Two Conrad properties have opened in China, one each in the cities of Tianjin and Shenyang.

Conrad Shenyang is perched on the top of Shenyang’s tallest building, the Forum 66. There are 315 rooms including 37 suites, and start at 51m2 in size.

The property’s leisure amenities include a gym, heated indoor pool and whirlpool, and a wellness gallery. Event planners may avail the nearly 2,000m2 of meeting space which can accommodate up to 1,520 guests in total.

There are also six F&B options, ranging from the speciality grill restaurant Link, to the all-day-dining Archive serving both a la carte options and an Asian and Western buffet.

Meanwhile, Conrad Tianjin has opened within the heart of the Nankai District, as part of the premier Luneng Ecological Zone. The hotel comprises 375 guestrooms, including 29 hotel suites. Conrad Tianjin also provides 50 one- to three-bedroom residences to cater to long-stay business travellers.

F&B options at the 10-storey hotel include an all-day dining restaurant Brasserie on G, Chinese restaurant Ying which also offers private dining rooms, the hotel’s signature restaurant Bam Bou, and bar lounge Cha.

Hotel facilities include a 24-hour fitness centre, a heated indoor pool, 2,665m2 meeting space, a 1,068m2 grand ballroom which can accommodate up to 950 guests in a banquet setting, as well as nine flexible meeting rooms.

Thai stakeholders urged to prepare for rise of Muslim MICE market

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Chiang Mai

The business travel market in Asia needs to step up its game to tap into the rapidly rising number of Muslim business travellers, or risk losing out on a slice of the pie.

At the International MICE Conference and Forum 2019 in Chiang Mai, Korakod Kanongnuch, president of Thailand Halal Tourism Association (THAT), said: “Muslim travellers represent a big piece of cake, and everyone wants a share. With this, the Muslim MICE market is also growing, and the industry needs to grow with it to keep up with demand.”

Chiang Mai is positioning itself as a friendly destination for Muslim MICE groups

By 2020, South-east Asia will welcome more than 18 million Muslim visitor arrivals – according to the Mastercard-CrescentRating Global Muslim Travel Index 2018 – accounting for 15 per cent of total visitor arrivals in the region.

Senior lecturer Ismah Osman of Malaysia’s Universiti Teknologi Mara, added: “Muslim travellers are a very powerful segment now and in the future, and the travel industry needs to realise that.”

And Thailand is at the forefront, where it has been positioning itself as a Muslim-friendly destination, while rolling out initiatives to prep the industry for the boom. This year, the Ministry of Sports and Tourism hosted a series of halal-tourism training sessions with tour operators, tourism-related government and private agencies. The Institute of Asian Studies at Chulalongkorn University has also been recruited to carry out research into specific market demands.

Ismah believes that the Muslim MICE market presents “a huge amount of potential”, pointing to the northern Thai province of Chiang Mai as an example of how a destination can become more Muslim-friendly. It also helps that the province is also preening itself as a prime Muslim MICE hub, in line with 7 Wonders of Lanna, a campaign to drive MICE events in the region.

Dullah Jehdeng, owner and managing director of Nanyeeya Entertainment Travel, elaborated: “Chiang Mai has a strong Muslim culture and we have many places that serve diverse Muslim food, as well as halal and Muslim-friendly hotels.”

Currently, there are 12 Muslim-owned hotels in Chiang Mai and THAT is carrying out educational training with a range of tourism-related organisations. Most importantly, Korakod shared that halal food advisors are on hand to concoct more creative menus at events and conferences.

“Halal food doesn’t have to be just chicken briyani and oxtail soup. We need halal catering companies to join hands with MICE centres. Caterers need to understand clearly how to respect halal food and understand the availability of varied options,” Kanongnuch noted.

Products are also being developed in Chiang Mai to appeal to the Muslim MICE market. This includes Ping Luang village, home to a Thai Muslim community. The community-based tourism project will welcome guests next year, and boasts a bamboo meeting room and a range of community-driven activities – like halal-cooking classes, traditional weaving and fishing – aimed at incentive and teambuilding groups.

HRS acquires Conichi, enhances its corporate hotel payment solutions

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Ragge:

The HRS Group has acquired Berlin-based startup Conichi (Hotel Beacons) and will integrate their technology into the HRS payment product platform.

Launched in 2014, Conichi previously operated independently. HRS has now acquired all remaining Conichi shares, and this transaction will make the brand and all Conichi employees a part of the HRS Group.

When Conichi launched, founders Maximilian Waldmann and Frederic Haitz concentrated on digitising the hotel check-in and check-out process and streamlining it. Companies like Siemens, Telekom and Volkswagen use Conichi’s smarthotel services to optimise their travellers’ hotel stays.

Ragge: acquisition will aid in HRS’ building of a new payment-focused division

HRS will continue to use the Conichi technology for the automation of check-in/out processes. Conichi in turn will become a part of a new HRS business division focusing on payment. HRS will also use Conichi’s technological know-how to further leverage its corporate payment solutions to the next level.

Conichi’s employees will work jointly with their new HRS colleagues to develop the next generation of data-driven, automated payment technologies.

Nicole Mantow, who joined HRS in June 2019, heads the payment business unit and reports directly to HRS CEO Tobias Ragge. Mantow has nearly two decades of experience in the payment industry. Before joining HRS, she was managing director for Germany at EVO Payments International. Prior to that role, Mantow was responsible for the strategy, marketing and sales of payment service provider ConCardis for Germany, Austria and Switzerland.

“Payment has long been one of our most important strategic pillars. The new structure ensures the agility of the division while emphasising the importance of payment solutions as managed travel evolves,” said Tobias Ragge, HRS’ CEO, in a statement.

“An innovative and reliable payment process achieves 23 per cent higher acceptance of the travel programme by travellers no other solution offers companies such savings potential, especially with an uncertain global economy looming in 2020.”

Sabah wins bid to host PATA Adventure Travel Conference and Mart 2020

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Hikers at the top of Mount Kinabalu in Sabah, Malaysia

Sabah is keen to showcase its abundance of culture and nature offerings to the trade when the PATA Adventure Travel Conference and Mart 2020 (ATCM 2020) takes place in Kota Kinabalu, Sabah next year, announced Iskandar Mirza Mohd Yusof, senior director of corporate communication division – Tourism Malaysia, at PATA Travel Mart 2019 in Nur-sultan, Kazakhstan.

Marking the first time the ATCM is hosted in Malaysia, Iskandar is hopeful that the event will bring greater media publicity to Malaysia as a destination for adventure travel and sustainable tourism, while giving a boost to the Visit Malaysia 2020 campaign.

Hikers at the top of Mount Kinabalu in Sabah, Malaysia

The three-day niche event, which will be held at the Sutera Harbour Resort in Kota Kinabalu from February 12-14, 2020, is hosted by Tourism Malaysia in partnership with Sabah Tourism Board and Malaysia Airlines.

Bringing together tourism professionals in adventure travel and responsible tourism, the one-day conference is designed to support PATA’s vision for the responsible development of tourism, while the one-day travel mart helps promote, build and strengthen business and networks for delegates.

Noredah Othman, general director – Sabah Tourism Board, shared that sustainability and conservation have always been top priorities for the state, with existing wildlife rehabilitation centres like Sepilok, as well as the government’s push to increase the number of marine national parks in the country.

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