Asia/Singapore Thursday, 23rd April 2026
Page 685

Heritage moves events forward

0

For event planners who are constantly looking to create one-of-a-kind experiences for their groups, Hong Kong’s historic destinations are just the place, as the city’s rich culture and heritage have yet to be fully explored.

The Hong Kong Tourism Board (HKTB) is looking to tap into this area, having launched the brand new Ultimate MICE Guide to Old Town Central in November last year.

Old Town Central’s You Wu Studio

“(Listings) in the guide have been recommended by top planners from four strategic markets across the region. It’s a useful guide for planners to designate the best spots in the Old Town Central (OTC) cluster, a 100-year-old community which offers a variety of meeting ideas,” a HKTB spokesperson said.

“Hong Kong definitely has a lot to offer in 2019 with its heritage venues,” the spokesperson added.

The OTC cluster is the heart and soul of Hong Kong’s central district. Home to a number of Hong Kong’s cultural landmarks, contemporary street art and exceptional dining, it is a colourful neighbourhood and cultural hub where East-meets-West.

The Ultimate MICE Guide has five categories: multipurpose event venues; dining options designed for different requirements; a scavenger hunt; and a choose your own adventure option with more than 20 locations to match every interest.

Meanwhile, the Authentic Scavenger Hunt in Old Town Central is designed to give delegates the opportunity to learn as much as they can about the OTC cluster. This teambuilding activity features 10 unique checkpoints, and fun-filled ideas that encourage corporate groups to complete competitive challenges while getting acquainted with the neighbourhood’s historical gems and local food.

“Looking ahead, we will work with local trade partners to identify heritage sites and experiences, to craft even more MICE-friendly products and experiences,” the HKTB spokesperson said.

For instance, at the recently opened Tai Kwun arts centre and West Kowloon Xiqu Centre, corporate groups can hold a variety of cultural team bonding experiences, from tea appreciation sessions to enjoying dim sum while watching traditional Chinese opera.”

Operators like Hong Kong A La Carte focus not only on venues, but also on local activities. Alexandra Malandain, its managing director, revealed that corporates want to organise new and unique events for their employees that combine local culture with off-the-beaten-track adventures.

“They want to surprise their colleagues who can be blasé about teambuilding events organised in Hong Kong. We recently organised a champagne cocktail team building event for a large French company in “the middle of nowhere” at a private garden on Lantau Island,” she elaborated.

Initially, the organiser was not keen to host the event in the middle of nowhere, as it would be impossible to drive there.

However, both the client and Hong Kong A La Carte insisted that the uniqueness of the place would make the event a big success.

“Most people taking part in this event had been to Hong Kong numerous times but had no idea Hong Kong’s country side is stunning and worth visiting. The ‘wows’ we heard arriving at the garden after a 40-minute hike was definitely our best reward. We achieved our objectives, which were to show an off-the-beaten-track Hong Kong, and to make people happy at working together as a team,” Malandain shared.

Hong Kong Greeters revealed that while corporates are interested in getting the “local feel” by walking through a city, they still want classic Hong Kong experiences such as a Aqua Luna harbour tour or Victoria Peak and the Peak Tram.

Amy Overy, owner and operator of Hong Kong Greeters, said: “I think the Sai Ying Pun and Sheung Wan areas should definitely be on the list.

“They have dried seafood and medicine shops, as well as cool co-working places, great restaurants, and the Western market. Operators may consider Kwun Tong or Fotan with their history as industrial centres. Whampoa too has a great food scene and plenty of local culture.”

She said corporate travellers would benefit in the future if HKTB were to understand their needs, and share those needs with supporting businesses who can create appealing itineraries for this segment.

Additionally, Overy opined that the future for corporate clients visiting Hong Kong would fare better by concentrating on particular areas of interest by location, rather than trying to create an entirely brand new experience for groups.

“There is a lot more of Hong Kong’s culture to embrace by walking around specific neighbourhoods, rather than by joining a workshop or doing just one activity,” she posited.

Ovolo makes two new appointments

0

Ovolo has appointed Joanne Sproule as general manager of Ovolo Central in Hong Kong, while Tanya Ritter has been promoted to the hotel manager role at Ovolo 1888 Darling Harbour.

From left: Joanne Sproule; Tanya Ritter

Sproule, with her extensive hotel industry experience, joins Ovolo from QT Sydney and QT Bondi where she was director of sales.

Meanwhile, Ritter was previously the operations manager at Ovolo Woolloomooloo.

Jurong Lake District poised to become Singapore’s next CBD

0
Chee elaborating about the JLD at the Tourism Industry Conference 2019

The Jurong Lake District (JLD) in west Singapore is set for a major transformation and will soon welcome an integrated tourism development with attractions, hotels, retail and F&B offerings.

Making the announcement at the Singapore Tourism Board (STB) Tourism Industry Conference yesterday, senior minister of state for trade and industry and education, Chee Hong Tat, described: “With its unique waterfront environment and location adjacent to the new Jurong Lake Gardens and the new Science Centre, we envision this area to be transformed into a key attraction from 2026.”

Chee elaborating about the JLD at the Tourism Industry Conference 2019

The area slated for this development is so large that JLD is set to become Singapore’s second city centre. Among new facilities and projects, it will comprise a complete overhaul of the Science Centre Singapore by mid-2020, as well as the introduction of Singapore’s third national garden, measuring 20ha.

Chee added that the ministry will soon launch an Expression of Interest until November this year. Keith Tan, chief executive of STB, revealed that some players, including developers and attractions, have “already expressed keen interest in the area”.

He said that depending on developer interest, JLD could open up opportunities for BTMICE facilities, which may even include purpose-built spaces like a convention centre.

Tan continued that with the “greater push towards bleisure”, this development may encourage visitors to extend their stay by one to two nights as well as “create an ecosystem of seeing tools trialled and tested live, making for a more compelling destination”.

While encouraged by the development of the district, local players noted that improving the nearby highway link with Johor would make JLD an even stronger magnet for business travellers.

A+B Edu Tours and Travel director, Bhajan Sing Sandhu, told TTGmice that if cross-border traffic conditions improve, corporate planners would be more incentivised to include a visit to Singapore’s west districts, including JLD and the nearby business enclaves of one-north.

Malaysia’s business travel sector feels the pinch as ringgit weakens

0
XXX

Signs of a challenging business year are clear in Malaysia, where earlier this month, Moody’s Investor Service cut its 2019 gross domestic product (GDP) growth forecast for Malaysia to 4.4 per cent, down from the 4.7 per cent projected in January.

The ringgit further weakened this week, trading at RM4.1 against the US dollar, and is currently at its weakest level in over two months.

A drop in business due to the weakened ringgit is being keenly felt by the travel and hospitality industries

The effects of the economy slowdown are being keenly felt in the travel and hospitality sectors.

Jai Kishan, general manager at New World Petaling Jaya Hotel opines that 2019 will be a challenging year for corporate business and association meetings. He elaborated that both domestic and international companies have reduced their budgets when it came to conferences, meetings, and annual get-togethers.

“Due to ongoing austerity measures taken by corporate businesses, we had some clients who came back to us to renegotiate for price reductions, or value additions or amendments to signed contractual obligations. Some have also scaled down their event sizes, cancelled their bookings and moved to alternative, cheaper venues,” he elaborated.

Adam Kamal, general manager, Tour East Malaysia, said many corporate companies are more prudent in their spending. He said: “We see more corporate companies organising conference and incentive programmes locally, rather than going overseas.

“Those companies that traditionally used to do longhaul incentive trips have cut back to medium-haul, while those doing medium-haul are opting for short haul, and those that used to do short-haul are now incentivising their staff with domestic trips,” Kamal shared.

To deal with the slowdown, Kamal added that they have adapted to these changes by offering more meetings, teambuilding, and incentive packages in Malaysia and South-east Asia.

Similarly for Kishan, his hotel has also refined their advertising strategy from mass advertising to targeted, focused advertising across all relevant digital platforms.

He added: “As we are still in the process of enhancing our market share, the hotel is responding to meeting organisers by offering exclusive promotional packages, upgrades, relaxed credit terms, value additions of AV equipment, LED Screens, and set ups for repetitive businesses.”

SAP Concur launches development centre in Shanghai

0
SAP Concur strengthens its commitment to China

SAP Concur has announced that it’ll be launching an SAP Concur China Development Center in Shanghai.

The new China Development Center will develop and deliver end-to-end spend management solutions optimised for China’s market requirement.

SAP Concur strengthens its commitment to China; Shanghai pictured

“China is a growth market and a leader in mobile innovation with tremendous opportunities for SAP Concur. The investment in the China Development Center is aligned with our focus and commitment to continuously drive innovation and deliver completely connected spend management solutions tailored to local market requirements.

“We look forward to expanding our product and service offerings to better serve Chinese companies operating both locally and abroad, and help their businesses run at their best,” said Deepak Seth, vice president of mobile product management and strategy, SAP Concur.

The China Development Center will strengthen SAP Concur solution capabilities in mobile, Fapiao, central billing, and payments which will enhance customer experience in China. Learnings from mobile innovations in China will also benefit customers worldwide. The China Development Center is integrated with SAP Concur’s global development capabilities to deliver a seamless experience to all customers in China and globally.

In addition, SAP Concur is working with both global and local partners to further expand its ecosystem and provide Chinese companies a simple way to connect and engage globally while having insights and visibility into their spending.

For instance, the company has enhanced its integration with Ctrip Corporate Travel to improve the end-to-end travel user experience. The optimised solution will further simplify the travel booking and expense reporting process by streamlining pre-trip approval, booking, and expense management.

Photo of the day: HKDL recognises top travel trade partners

0

Hong Kong Disneyland Resort (HKDL) hosted the annual Celebration of Sales Excellence (CSE) 2018 on April 12, 2019, to honour top-performing travel trade partners for bringing a growing number of guests from around the world to the resort.

The Sales Excellence Awards were awarded to 20 trade partners, while five trade partners received the AdvanceEAR Awards, where the Top Sales AchievEAR of the Year Award went to Lvmama.com.

HKDL’s managing director Stephanie Young – who assumed the post in February – took the opportunity to greet travel trade partners and thanked them for their ongoing contribution to the resort’s remarkable results.

These trade partners were also rewarded with a staycation to experience first-hand the resort’s latest Marvel attraction which launched on March 31, Ant-Man and The Wasp: Nano Battle!.

Beyond Asia: Nevada, US; Ottawa, Canada; and Barcelona, Spain

0

US: A ‘pawsitive’ meeting experience with Renaissance Reno Downtown
The Renaissance Reno Downtown Hotel in Reno, Nevada, has launched a Puppy Meetings Package that offers groups a 30-minute play date with four-legged friends.

The break promises to unleash the benefits of interacting with pets – which range from mood improvement to reduced stress – with the goal of higher productivity and a more “pawsitive” meeting experience. A portion of the proceeds from the package will also be donated to the animal rescue organization of the meeting planner’s choice.

The Puppy Meetings Package is valid for events at Renaissance Reno Downtown Hotel with 25 or more attendees. The 214-key pet-friendly hotel can cater to groups of up to 650 with eight event rooms.

Canada: Capital city launches ThinkOttawa ambassador programme
Ottawa Tourism, Shaw Centre and Invest Ottawa have collaborated to launch an ambassador programme to bring more conferences and conventions to Canada’s capital city.

In addition to attracting potential ambassadors, the ThinkOttawa programme will also offer a number of solutions and support services to help win and deliver events across the city.

“Ambassador programmes are not unusual in the world of association conferences and congresses but we wanted to go the extra mile and create a truly bespoke offering for those individuals wanting to get involved,” commented Ottawa Tourism’s vice president, meetings and major events, Lesley Mackay.

“Specifically, we are looking to help those individuals become leaders, share knowledge, connect, introduce ThinkOttawa and identify opportunities for the city. As Canada’s capital we are home to national and international association representatives all looking to host events in creative and inspiring spaces. We want to show them why Ottawa is the perfect destination and how easy it is to hold events here.”

Spain: Fira de Barcelona’s two sites slated for expansion
Barcelona’s trade fair institution Fira de Barcelona will be expanding its two event venues – Gran Via and Montjuïc.

Designed by Japanese architect Toyo Ito, Gran Via currently has a total exhibition area of 240,000m2, which will be extended by 60,000m2 with the construction of a new two-storey building, and premises for offices and services. The expansion is scheduled for completion in 2024, and will bring the venue’s total size to 300,000m2.

Meanwhile, the Montjuïc venue will be remodelled to include functional, versatile and sustainable facilities. Once remodelled, the Montjuïc site will be able to host fairs by offering modular solutions that can adapt to the needs of a wide range of events. The Alfons XIII palace with its auditorium will then be used to host congresses, while the Victòria Eugenia palace used for cultural events. This €380 million (US$429) major infrastructure project has a target completion date of 2029.

W Koh Samui offers event planners buyout opportunity

0

Corporate planners or event organisers are now able to book out W Koh Samui in Thailand in its entirety, for US$100,000 per night under the Our Hotel, All Yours package.

The price includes 74 pool villas, and facilities such as the outdoor WET pool, fully-equipped FIT gym and W Beach. It also includes a W Insider who will help curate do’s and don’ts, and recommendations for activities.

For those staying a minimum of three nights, W Koh Samui is also throwing in roundtrip airport transfers, daily breakfast at The Kitchen Table and half-board meal (lunch or dinner) for a maximum of 160 guests. Full day photography service (eight hours per day) is offered throughout the three nights stay.

The offer includes one-time experience of:

  • One cocktail reception which includes three types of nibbles and two-hours of free flow soft drinks, juice, local beer and house wine
  • One gala dinner which includes two-hours of free flow soft drinks, juice, local beer and house wine
  • One time firework show during the stay
  • 90-minute Well Thai’d (Thai massage) or Well Delighted (aromatherapy massage)
  • One choice of activities ranging from a Thai cooking class, jet ski safari, Thai boxing classes, yoga or aqua aerobic

For more information and enquiry, contact sales.wkohsamui@whotelsworldwide.com. Terms and conditions apply.

Kimpton makes Asia debut with Taiwan opening

0

Kimpton Hotels & Resorts has made its debut on the Asian continent with its latest opening in Taipei’s Da’an District.

The luxury hotel in the heart of Taipei features 129 rooms and has been designed by Neri & Hu, an award-winning Shanghai-based architecture and design practice.

Guestroom

Kimpton Da An will boast the brand’s signature perks such as in-room yoga mats and a Morning Kick-Starter, as well as tea and coffee served in the lobby living room. Guests can also take part in wellness morning yoga on the rooftop, free fitness and wellness classes or explore the city with complimentary bicycles.

Guests can also meet fellow travellers at Kimpton’s daily social hour in the hotel’s lobby lounge, or dine at The Tavernist restaurant led by chef James Sharman. The hotel is also pet-friendly.

Catch up with Alicia Yeo

0

What do your friends think you do for a living?
They think my job is very relaxing, that I’m always travelling around the world to inspect and stay in luxury hotels and resorts, be pampered and talk to people.

How far is that from the truth?
If only that’s half the truth! As an event planner, there are thousands of things to watch out for, such as being prepared for unexpected happenings, ensuring meeting room temperature is at a comfortable level, accommodating female attendees in guestrooms not far from the lift lobby, watching the drinks tab while ensuring everyone has a good time, etc.

An event planner has to be precise and methodical and yet possess an imaginative mind, to create events that will mesmerise participants for years to come. Preparing and sticking to the budget is an art to be learnt. One must also enjoy socialising to stay in this industry.

What do you love most about your job?
I love going to new places and meeting people, learning about the history of the destination, and the local way of life and culture. My job gives me that privilege.

Having studied so many destinations for your events, which is your favourite and why?
China, for her rich history and most importantly, the fact that she’s the motherland of my ancestors.

China is mystical and every visit is a new adventure for me. I wish to explore all of China.

I have been to Xi’an twice and still want to go back. It is intriguing to walk the steps and paths of ancient emperors and empresses, and to imagine myself living in that era.

Right now, my eye is on Urumqi which I plan to visit late 2019, after the completion of my studies.

What’s your pet peeve during fam trips?
Most hosts tend to cramp too many hotel and site inspections into a day which isn’t beneficial. After seeing two hotels and two venues, nothing more will be absorbed and that defeats the purpose of fam trips.

As well, a daily debrief and feedback session over dinner when everyone is relaxed would be more useful to the host than asking for feedback after the entire trip.

Hosts like to ask for dollar commitment after the fam trip which I feel is inappropriate. The purpose of fam trips is to showcase the best of the destination and venues, not to secure a business commitment from participants.

Do you see yourself in a different job?
I would like to impart my knowledge to newcomers in the travel/MICE industry, such as by having interns shadow me or tutoring in polytechnics which is my retirement plan.

You are taking a degree course in International Hospitality & Tourism Management. Why?  
This 18-month course is for self-actualisation. I feel I need new ideas and to know what people are learning now. My studies are sponsored by my company, and I am very lucky to have a very supportive boss and employer.

Reviews

The Ritz-Carlton, Bangkok

The newly-opened Ritz-Carlton, Bangkok anchors the One Bangkok development with cosmopolitan elegance. Featuring the city's largest ballroom and a spectacular new penthouse suite, it delivers exceptional hardware and deeply authentic, soulful service for business and leisure travellers alike

Mama Shelter Zurich

Behind the imposing, Brutalist concrete that defines Zurich’s Oerlikon district lies a surprising secret. While its exterior honours the neighbourhood’s industrial roots, stepping inside Mama Shelter reveals a vibrant, neon-soaked world that is a far cry from its rigid shell

Hyatt Regency Kuala Lumpur at KL Midtown

A polished urban retreat designed for business travellers, Hyatt Regency Kuala Lumpur at KL Midtown combines thoughtful design, seamless service, and exceptional facilities.