Asia/Singapore Thursday, 23rd April 2026
Page 686

MyCEB targets Chinese corporates with enhanced support deal

0
The capital city has a successful track record in attracting and hosting large-scale congresses

The Malaysia Convention & Exhibition Bureau (MyCEB) launched its new support programme for 2019 in Beijing, China on April 15, in conjunction with its week-long roadshow covering four Chinese cities.

The four Chinese cities – Beijing, Shanghai, Chengdu and Shenzhen – will see MyCEB conducting in-house training for China business events agents in second-tier cities, coupled with a showcase of products and services by industry partners.

China has been, and continues to be a major market for Malaysia to tap; Kuala Lumpur pictured

The Malaysia Twin Deal V (MTD V) – where is V short for “vibes” – is similar to its predecessor, the Malaysia Twin Deal XP which ended last year, but with options for more group sizes.

Zulkefli Sharif, CEO, MyCEB, shared: “With MTD V, the format of the programme is still according to Deal 1 (value added support for international corporate meetings and incentive groups) and Deal 2 (incentive rewards for international corporate meetings and incentive planners) but we have (introduced) different levels in relation to the number of participants.”

For instance, each level receives support from MyCEB, while planners will also receive incentive rewards according to the cumulative number of participants. Rewards have also been enhanced, with new inclusions such as a photo booth, and a welcome banner in both digital and physical form.

“Under Deal 1, MyCEB will provide value-added support for groups with as low as 30 participants right up to big delegations of 500 or more. For Deal 2 which is targeted at planners, rewards come in cumulative of 500 to 2,000 participants while special rewards will be made available for 2,000 to 8,000 participants,” Zulkefli elaborated.

“This format – which shows wide coverage from minimum participants (to large groups) – is a clear demonstration of our sincerity in working with our Chinese counterparts.”

Commenting on the deal, Arokia Das Anthony, director, Luxury Tours Malaysia, said: “It is timely because in these challenging times, MyCEB is going out of the way to slightly level the playing field with neighbouring countries when it comes to MICE events.

“MyCEB’s sponsorship will help to lower overall costs, and make the entire business events package more competitively priced,” he noted.

Adam Kamal, general manager at Tour East Malaysia, agreed: “Providing support in the form of a welcome dinner, complimentary cultural show and partial sponsorship for gala dinners or F&B will assist in lowering overall costs.

“It would be great if MyCEB would emulate neighbouring countries and consider providing financial support to the organisers (as well),” he added.

Last year, Malaysia welcomed a total of 30,859 Chinese delegates brining in RM209 million (US$51 million) in visitor expenditure, and an economic impact of RM 491 million.

Zulkefli shared: “For 2019, we are targeting a five per cent increase, especially with the string of new offerings the country has. This includes seven new hotels, and we are expecting another 10 to be up by 2020. (This will help) cater to demand as we also gear up for Visit Malaysia 2020.”

MHR goes The Extra Millennium Mile to bring local experiences to MICE guests

0
Live Like a Local Survival Kit

Millennium Hotels and Resorts (MHR), has launched a new MICE campaign named The Extra Millennium Mile.

As part of the campaign, the group will bring “authentic local culture” into the meeting experience in each of its four key Singapore hotels; while hotels across its wider South-east Asia portfolio will feature even more personalised benefits.

“We have observed a rising demand from event planners for local experiences. Moreover, as Singapore celebrates its Bicentennial this year, we are committed to delivering memorable moments for our guests (while) celebrating our nation’s culture and heritage,” explained Tan Kian Seng, interim group CEO of Millennium & Copthorne Hotels.

Four of MHR’s participating Singapore hotels will feature in the campaign, starting first with Grand Copthorne Waterfront Hotel Singapore and Copthorne King’s Hotel; followed by Orchard Hotel Singapore and M Hotel Singapore later this year.

Themed Live Like a Local, Grand Copthorne Waterfront Hotel Singapore will welcome guests with a drink concocted using ingredients representative of multi-ethnic Singapore, and an in-room Live Like a Local Survival Kit comprising traditional snacks and sweets.

Over at Copthorne King’s Hotel, Peranakan Passion is the theme of the property’s corporate MICE campaign. Guests can expect Nyonya Kueh marking workshops, as well as little gifts like mini kay jars and traditional buah long long (a sour tropical fruit) drinks.

Later this year, delegates at Orchard Hotel Singapore will be able to toast to the world-famous Orchard shopping belt’s plantation past with contemporary spice-based welcome cocktails, and meet in the botanical-inspired interiors of its refreshed function spaces.

Finally, M Hotel Singapore will pay tribute to its iconic neighbourhood, allowing delegates to savour Singapore’s culinary past and present through a spread that starts from the 1960s and ends in today’s modern fusion flavours.

To top off The Extra Millennium Mile, all four Singapore properties, along with select South-east Asia properties, will offer meeting organisers who book within the campaign period an additional tactical offer – two complimentary benefits of their choice. Benefits include breakfast rolls on arrival, fresh smoothies for coffee break, or chef’s selection of upgraded meal options.

The Extra Millennium Mile offer is valid for new bookings confirmed between now until September 30, 2019, for stays until December 31, 2019 at participating Millennium Hotels & Resorts properties.

BCD grows business events presence in Taiwan

0

BCD Meetings & Events (BCD M&E) has added Taiwan-based G-Concept, part of GIS Group, to its Global Partner Network, to better serve customers in need of larger, global scope with local delivery in Taiwan.

“When we look to grow specific markets, we make a strategic decision to either expand our wholly-owned operations or partner with local businesses to serve our customers,” said Scott Graf, global president of BCD M&E, adding that these partners bring an “understanding of local business nuance” to the table.

BCD Meetings & Events expands reach to Taiwan; its capital Taipei pictured

In addition to Taiwan, BCD M&E signed additional global markets over the last three years including: Japan, Indonesia, Malaysia, Vietnam, Russia, South Africa, Romania, Hungary, Israel, Spain, Italy, Poland, Greece and Colombia.

BCD M&E will continue its Global Partner Network expansion in key markets throughout Europe, the Middle East and Africa; Asia-Pacific; and Latin America regions in 2019.

CWT hires Dirk Van Leeuwen to oversee traveller experience

0

CWT, the B2B4E travel management platform, has appointed Dirk Van Leeuwen as head of global operations for CWT’s Traveler Experience function.

Van Leeuwen will be based in Paris, where he will ensure travellers have a consistent experience when interacting with CWT’s counsellors anywhere in the world. He has also been made responsible for the roll-out of key Travel Experience initiatives across CWT’s contact centres, including messaging.

Prior to this role, the Dutch national was a leader at Woonoz, an innovative e-learning company. Before that, he spent 12 years in contact centers leading global customer experience teams.

Hong Kong gets first St Regis hotel

0
Deluxe Room

St Regis Hotels & Resorts has made its debut in Hong Kong with the opening of a 27-storey hotel in the Wan Chai district, steps away from the Hong Kong Convention and Exhibition Center

The luxury hotel offers 129 guestrooms and suites, alongside facilities such as a heated swimming pool, poolside bar, health club, and spa.

Deluxe Room

Guests of the hotel will also be able to enjoy the brand’s signature Butler Service, where services include private in-room check-in, unpacking and packing, beverage service and garment pressing.

Through a dedicated butler, guests can also make plans or arrangements for occasions. The hotel will also introduce eButler chat – where guests can contact their dedicated Butler through the Marriott Mobile App, available 24 hours a day, or by scanning an electronic Butler contact card that connects the guest to the Butler via a dedicated line, email, and apps like WhatsApp and WeChat.

Dining options on the property include French restaurant L’Envol headed by award-winning chef Olivier Elzer; Cantonese restaurant by Hung Chi-Kwong; The St Regis Bar; and The Drawing Room.

The St Regis Hong Kong also boasts more than 1,100m2 of event space across five venues, ranging from the 518m2 Astor Ballroom to the Rockefeller Room suitable for corporate meetings.

The Sultan Hotel & Residence spruces up penthouse, ballroom

0
Sultan Penthouse

The Sultan Hotel & Residence has reopened its Penthouse on top of the property’s Garden Tower after an extensive refurbishment.

Occupying the entire 17th floor, the 800m2 Penthouse is the largest in Jakarta, with private elevator access and two bedrooms, including the master bedroom, complete with a sauna and jacuzzi overlooking the city.

Sultan Penthouse

Indoor spaces include a lounge that leads into a private dining room for up to 12 guests. There is also the outdoor private patio, and its own outdoor swimming pool with views of the Jakarta skyline. The Penthouse guests will also get 24-hour butler service.

The Penthouse would make a suitable venue for private parties and celebrations including product launches, but also business events such as board meetings, and can cater for up to 40 people.

In addition to the Penthouse, the Golden Ballroom is also new. The 1,600m2 ballroom can accommodate up to 2,500 guests for a cocktail party, or be divided into three smaller spaces. There are also seven new adjoining conference suites, the largest of which can accommodate 250 pax theatre-style.

Marriott triples meeting perks for planners

0
Westin Jakarta's Java Ballroom

During its first B2B business event in Jakarta on April 4, in conjunction with Global Meetings Industry Day (GMID), Marriott took the chance to introduce its Triple Perks+ deal for meeting planners.

The Marriott Global initiative enables event planners to enjoy three value-added bonuses for every event booked at a Marriott property.

Westin Jakarta’s Java Ballroom

Bonuses include five per cent off master-billed rooms; triple points on eligible revenue; room upgrades; complimentary rooms; discounted transport arrangements; complimentary welcome cocktails; and complimentary laundry for up to 40 rooms.

Bookings and stays are open from now until June 30, 2019. Terms and conditions apply.

For more information, see https://marriotteventsasia.com/tripleperks/.

Onyx appoints veteran to area GM for eastern Thailand post

0

Deborah Haines has been appointed area general manager for Eastern Thailand by ONYX Hospitality Group.

Based at Amari Pattaya, Haines is responsible for nine properties in Pattaya including the soon-to-open Ozo.

Haines brings more than three decades of hospitality experience, the past 18 years of which have been with Carlson Rezidor Hotel Group. She was most recently general manager at Radisson Blu Plaza, Bangkok, and prior to that district director for the group’s hotel operations in Russia, responsible for nine properties.

Her extensive experience includes general manager positions at Radisson Blu hotels in Sochi, Moscow; Sofia, Bulgaria; and Durham, the UK. Her first general manager stint was in London, at Park Inn Hyde Park.

Indonesia wants stronger promotion of country’s MICE prowess

0

Indonesia’s business events industry is calling for overseas government-led sales missions to focus on winning more event and incentive bids, as well as the formation of a dedicated ministry department to bring in more large-scale B2B events to realise the country’s under-tapped MICE potential.

Chinese corporate incentives have been growing in recent years, but the Indonesian Ministry of Tourism’s overseas MICE sales missions had more leisure than events industry participants, observed Bambang Sugiono, director of marketing and overseas promotions of RD Tours.

Indonesia seeks more large-scale business events

“It is about time that the government dedicate sales missions with tabletop sessions for conference and incentive planners, and business forums with corporates. This will work particularly with the China and Indian markets,” he noted.

Andreas Rungkat, director of convention services, Jakarta Convention Center, and chairman of the MICE Acceleration Team – comprised of industry members and formed by the Ministry of Tourism – agreed, adding it was precisely what the team has recommended.

“We have been handling a couple of B2B exhibitions from China at JCC and we believe this is a huge market that we need to tap,” he added in response to TTGmice’s question on the role of business events in Indonesia’s tourism development strategy in the next five years.

In addition, with the government placing a stronger emphasis on growing tourism revenue over arrival volumes, growing the business events sector would be the most realistic way to achieve this target, said minister of national development planning Bambang Brodjonegoro.

Bambang added the Ministry of Tourism will be the coordinating agency in developing “a better strategy to bring more events to the country”.

“What is happening now is that business events are organised sporadically among the ministries, government agencies and private sector. The IMF-World Bank event, for example, began with an initiative from the Ministry of Finance,” he revealed.

In addition, Budi Tirtawisata, chairman of the Indonesia Convention and Exhibition Bureau – a private sector organisation – called for “a dedicated deputy minister at the Ministry of Tourism to take care of the business events sector”.

However, Andreas opined that there should be a dedicated agency for business events that was not part of a ministry, and instead be directly under the office of the president.

Going forward, Arief Yahya, Indonesia’s Minister of Tourism, said the ministry will be setting aside a budget to bid for events. This comes as business events stakeholders have also requested the government to develop a scheme to fund bids and subvention programmes to attract events.

South Korea unveils new convention space in Suwon

0
Suwon Convention Center (SCC)

South Korea’s newest meeting space, the Suwon Convention Centre (SCC) is expected to help the city of Suwon – about 30km south of Seoul – rise to compete on the global business events stage.

The SCC features two underground and five above ground floors, housing a total of 28 meeting rooms. The central space of the building is its first floor main exhibition hall, which at 7,800m2, is larger than the Suwon Athletic Complex soccer field. Just outside the convention building is a Sky Park, where visitors can enjoy a view of Gwanggyo Lake Park.

Suwon Convention Center (SCC)

The Korea MICE Bureau has revealed that the centre is “already in high demand, with a fully-booked schedule for this year (with) 42 events”.

Plans are afoot to turn part of the convention centre into a complex, which will eventually have a five-star hotel, gallery, department store, and entertainment facilities.

The convention centre is located about a 10-minute walk from the Gwanggyo Central Station, or about an hour by limousine bus from Incheon International Airport.

Suwon, the capital and largest city of Gyeonggi-do province, is also home to two UNESCO World Heritage sites – Suwon Hwaseong Fortress and Hwaseong Haenggung Palace. The city is also a major education and business centre, with 11 universities and multiple international business corporations such as Samsung.

Reviews

The Ritz-Carlton, Bangkok

The newly-opened Ritz-Carlton, Bangkok anchors the One Bangkok development with cosmopolitan elegance. Featuring the city's largest ballroom and a spectacular new penthouse suite, it delivers exceptional hardware and deeply authentic, soulful service for business and leisure travellers alike

Mama Shelter Zurich

Behind the imposing, Brutalist concrete that defines Zurich’s Oerlikon district lies a surprising secret. While its exterior honours the neighbourhood’s industrial roots, stepping inside Mama Shelter reveals a vibrant, neon-soaked world that is a far cry from its rigid shell

Hyatt Regency Kuala Lumpur at KL Midtown

A polished urban retreat designed for business travellers, Hyatt Regency Kuala Lumpur at KL Midtown combines thoughtful design, seamless service, and exceptional facilities.