When the Kuala Lumpur Convention Centre (the Centre) completes its expansion by mid-2019, it will boast an additional 11,000m2 of flexible and multipurpose space in the heart of the city.
The upgrade will raise the Centre’s space inventory to 33,659m2, enabling the venue to accommodate larger international association meetings or mega trade fairs, as well as concurrent events, said Alan Pryor, general manager at Kuala Lumpur Convention Centre.
A rendering of the upcoming expansion
He shared: “Over the past 13 years of operation, the Centre has successfully built a strong base of annual repeat clients. Currently, 60 per cent of our events are recurrent and continue to increase in size year-on-year.
“Adapting to these ever-growing events, combined with the need for more flexible space, was one of the main reasons we initiated the expansion. Having the extension gives us the room to be even more creative, innovative and customisable in meeting our clients’ needs.”
Its prime location in the heart of Kuala Lumpur – surrounded by many existing as well as upcoming office and hotel developments – has brought about an increased demand for space, requiring the Centre to better its ability to “host larger and more events simultaneously”, said Pryor.
The additional space, which will have a direct link to the existing facility, is made up of a large foyer area for pre-event activities. There will be three new halls measuring 2,862m2 each, and each hall will have two hospitality lounges which can be utilised as secretariat rooms, VIP rooms and meeting spaces. The new halls can be further subdivided by operable walls.
With the expansion, Pryor is confident that the Centre will provide “the capability to meet the current and future needs of the Malaysian business events industry”.
Now the whole world has access to Beyond Business by Qatar Airways
Qatar Airways has expanded its Beyond Business by Qatar Airways corporate rewards programme to its entire network.
The programme, which first launched in Europe and the Americas in January 2019 and in Qatar last month, introduces a new currency, Qrewards, targeted at business travellers.
Now the whole world has access to Beyond Business by Qatar Airways
With Beyond Business by Qatar Airways, small and medium-sized enterprises (SMEs) can earn Qrewards to redeem on flights to any of the airline’s 160-plus destinations.
Unlike other programmes where redemptions are permitted only on select flights at select times, Beyond Business by Qatar Airways enables businesses to redeem Qrewards on any flight with available seats.
Once registered with the portal, corporates will be able to book flights, redeem their Qrewards, and access reports that will help manage their travel budgets.
By progressing through three new reward tiers – Elevate, Accelerate and Ascent – customers can unlock faster earning and unique benefits, including fast track Qatar Airways Privilege Club Gold status, lounge access and upgrades.
In celebration of the launch of the programme, Qatar Airways will offer 3,000 Qrewards for all new accounts created in Asia-Pacific, the Middle East, Pakistan and Africa until May 3, 2019.
Bonus Qrewards will be credited to the account within a week of qualification. Eligibility requirements and additional information can be found on the programme’s website at www.qatarairways.com/beyondbusiness.
Melbourne & Olympic Parks (M&OP) – home of the Australian Open Tennis Grand Slam Tournament – will welcome a new function centre come 2022.
The new function space will include eight-metre-high ceilings and floor-to-ceiling windows, projecting natural light across a 2,000m2 pillarless ballroom and 800m2 pre-function area. There will be two levels, and the upper floor will feature a 250-seat auditorium, an abundance of breakout rooms and an outdoor terrace with uninterrupted views of the Melbourne city skyline.
Rendering of the new function space
Event bookings are now open for 2022, and construction is well underway on the A$972 million (US$692 million) redevelopment.
Located on the south-eastern edge of Melbourne’s CBD, the design of M&OP’s new centre will pay homage to the classic Australian landscape, whereas its F&B offerings are set to include award-winning Victorian wines and locally sourced seasonal produce.
Rooms
Standing along the waterfront, the five-star hotel Sofitel Sydney Darling Harbour features 590 guestrooms and suites spread over 35 storeys. I was assigned a 35m2 Superior King Room Darling Harbour View on the 27th storey.
The room was elegant and tasteful, and there was ample space to fit in a long sofa, round table and chair. I loved the full-length windows that afforded a 180-degree view Darling Harbour and the city, not to mention an abundance of natural light.
Sofitel Sydney Darling Harbour
1 of 7
Facade
Superior Harbour Suite
Suite Bathroom
Club Millesime
Pool
Atelier by Sofitel
Champagne Bar
The lights and air-conditioning are easily controlled by a touchpad on the wall next to the sumptuous bed. The curtains, however, were not automated, and I had to manually close them when I wanted to take a catnap.
The spacious bathroom comprised a walk-in closet with a dedicated luggage rack space – no more bending down to retrieve items from my luggage, yay! The toilet and shower were separated, and bath products were from French fashion house Lanvin. For higher-end suites, there will also be bathtubs.
I did find it odd that the minifridge was placed in the bathroom, as the coffee machine was outside in front of the swivel-out TV.
MICE facilities
The hotel offers nine meeting spaces ranging from the 497m2 Magnifique Ballroom to the 19-pax Jones boardroom, as well as a 200m2 pre-function area. In addition, there’s a 24-hour business centre on level one with computers and printing facilities.
The property stands just across from the ICC Sydney, which boasts an impressive range of meeting and event venues including a 8,000-pax theatre, 35,000m2 of exhibition space, 70 meeting rooms, a 5,000m2 open-air event deck and a 2,000-pax grand ballroom – the largest of its kind in Australia. In total, the centre has over 240,000m2 of total gross floor area, and the building’s unique configuration allows three major conventions to run simultaneously.
A Novotel and an ibis – both under Accor – are located across the road from Sofitel. Event planners may make use of all three properties, housing VIPs in the Sofitel, with other delegates staying in the other two properties.
Other facilities
I had my buffet breakfast the following morning at the Atelier by Sofitel, the hotel’s vast and only F&B venue on level three decked out in warm wooden tones. The spread was reasonably extensive, ranging from freshly-baked pastries to cold cuts to made-to-order omelettes.
A gym on level four offers workouts with views of the city skyline, as well as an outdoor, 20m-long infinity pool that opens out to the same stellar view. Unfortunately, there is no spa on the grounds.
Also adjacent to the gleaming skyscraper is the Harbourside Shopping Centre, offering business travellers more options for waterfront dining, entertainment spots, or some retail therapy.
Service
Regardless of time of day, every hotel staff I had the pleasure of coming across greeted me cheerfully with “Bonjour”. Check-in was smooth and painless, and the lady at the front desk took the extra effort to search the system for a higher room in the same category; my original room was on the eight floor. She quite literally gave me an upgrade which I very much appreciated.
Verdict
Magnifique. A darling of a hotel that has almost everything a business traveller could need and want, and would appeal to those who needs to be in close proximity to the ICC Sydney and the CBD.
Ireland: Historic luxury resort transforms MICE spaces
Carton House, a historic luxury resort set on 445ha of private parkland in County Kildare, Ireland, has rolled out a newly renovated banqueting suite and meeting space.
The refreshed space includes the Carton Suite, located on the ground floor of the resort’s conference centre and the Kildare Suite on the first floor. Both with their own dedicated entrances, each room is available as a single suite measuring over 502m2 and 288m2, respectively, or divisible into three suites.
The Leinster boardroom, also located on the first floor and measuring 34m2, has been fully refreshed with bright yellow leather armchairs. Other improvements include a brighter colour palette, as well as new carpeting with floral graphics.
In total, Carton House offers 14 fully equipped and exquisitely finished meeting rooms that can cater for up to 500 people in total.
Switzerland: Radisson Blu goes to the Swiss Alps
Radisson Blu Hotel Reussen, Andermatt, has opened in Switzerland with 224 keys – 179 rooms or 45 suites and apartments, designed in a style typical of Swiss chalets.
Guestrooms feature free high-speed Internet, LED TVs and 24-hour room service. Amenities on-site include a lobby lounge with a bar, Spun restaurant, 25m-long pool, spa, and a sauna and steam bath.
The hotel also offers infrastructure for business and private events. In addition to six modern meeting rooms and boardrooms, there’s a large, multifunctional concert hall with seating for up to 700 guests.
Boston: Upcoming Four Seasons to offer plethora of meeting spaces
Occupying the first 21 floors of a 61-storey tower in Boston’s Back Bay neighbourhood is the soon-to-open Four Seasons Hotel One Dalton Street, Boston.
The newest addition to the Four Seasons family will offer more than 930m2 of event space. Planners of C-suite meetings, breakout sessions or private dining events have the option to choose from two ballrooms on level three, each with adjoining foyers, and five additional event rooms on level six. Floor-to-ceiling windows create brightly-lit rooms, with two meeting spaces featuring unique outdoor areas with sweeping city views.
Next-generation technology in meeting spaces includes Xfinity Wi-Fi along with Comcast X1 Platform. All event spaces have easy elevator access for guests.
Other facilities in the 211-key hotel includes a spa with five treatment rooms, an indoor pool, fitness centre, a Japanese izakaya called Zuma, a lobby bar, and the One + One restaurant.
The latest unique venue making waves in Bangkok is the Lhong 1919, a restored steamship terminal-and-warehouse complex that recalls the early days of Thailand’s Chinese diaspora.
Built in 1850 by Phraya Phisansuppaphol, the Sino-Siamese heritage site now offers shopping and dining options amid a riverside garden setting. Lhong 1919 is also the home of Mazu, the Chinese sea deity, dating back to early 18th century. Her shrine sits at the heart of the compound.
Lhong 1919
1 of 3
Zhaoyang Court
Fu Lu Shou
Event set-up outdoors
Lhong 1919 offers five indoor and outdoor spaces for a myriad of corporate events. The smallest space Fu Lu Shou, at 270m2, costs 100,000 baht (US$3,152) for use, while largest is the 1,900m2 Wanglee Garden, which will set event planners back by 500,000 baht.
Special rates will be offered for bookings of more than one venue. Various space arrangements can be made, ranging from a banquet setting and food stall concept, to an outdoor concert and theatre-style event.
However, clients have to hire their own catering and F&B providers. Should clients wish to cater from nearby internationally-branded hotels such as The Peninsula Bangkok, Lhong 1919 can also help to make the necessary arrangements.
Nine Four Seasons hotels in Greater China have launched their Meetings with More package for the fourth year running.
The Meetings with More package offers nine benefits, of which meeting organisers may select any three, at any of the nine Four Seasons hotels in China.
A meeting space at Four Seasons Shenzhen
Planners can choose from benefits such as credit towards their next meeting; 10 per cent savings on Meeting Package published rates; room upgrades; breakfast inclusions; and preferential rates on F&B, spa and transportation, among others.
The nine participating hotels are Four Seasons Hotel Beijing, Four Seasons Hotel Guangzhou, Four Seasons Hotel Hangzhou at West Lake, Four Seasons Hotel Hong Kong, Four Seasons Hotel Macao Cotai Strip, Four Seasons Hotel Pudong Shanghai, Four Seasons Hotel Tianjin, Four Seasons Hotel Shanghai, and Four Seasons Hotel Shenzhen.
Meetings with More is valid from now until March 31, 2020, and applicable only to in-house groups occupying 10 or more rooms. This offer applies to new bookings only and is subject to space and date availability. Some benefits may not be available at every hotel; please enquire when booking. Terms and conditions apply.
New Distribution Capability (NDC) – a travel industry-supported programme launched by IATA to transform how air products are sold to corporations and business travellers by addressing the industry’s distribution limitations – took off in 2012.
Three years later, IATA delivered the first set of official standards for product differentiation and time-to-market, access to full and rich air content, and a transparent shopping experience.
Industry players discuss NDC’s implications on the corporate travel booking process. From left: Troovo’s Kurt Knackstedt, Delta Air Lines’ Samson Lim, Accenture’s Amarnath Lal Das, Sabre Asia Pacific’s Todd Arthur, and American Express Global Business Travel’s Sanghamitra Bose
According to IATA, the NDC Standard is aimed at enhancing communication between airlines and TMCs and is open to any third party, intermediary, IT provider or non-IATA member to implement. Airlines, TMCs, corporate buyers, GDSs and other technology players contribute to the NDC Standard.
This collaborative approach is meant to ensure that the supporting models are functional, and can be used by all regardless of business focus, geographic location, size, target markets and individual commercial policies.
Structured around distribution-related functions, the NDC Standard aims to address the end-to-end airline distribution process and deliver enhanced customer experiences.
But at an ACTE Education Forum held in Singapore last October, speakers on a panel discussion described NDC as “complex”, raised questions like “who takes that cost”, but also saw the “opportunity” it provided.
Sanghamitra Bose, general manager, Singapore and Thailand, American Express Global Business Travel, said: “Amex sees it as an opportunity to produce content like you see in leisure travel and how it is received across channels. The question is how to deliver NDC to business travellers in a cost-effective manner and how travel disruptions can be handled.”
For Amarnath Lal Das, manager, country travel management, Accenture, NDC provided a new revenue stream for the airlines but could become a cost for the corporate. He questioned who would be the cost bearer.
There was the complexity issue when it comes to providing NDC content versus traditional content, Todd Arthur, vice president, Sabre, Asia Pacific, said. He commented that of the 30 Asian airlines on its system, only 30 per cent had the right functions for ancillary products.
Bose shared that Amex wanted to be prepared for content to be distributed via new and different channels and believed NDC was getting close to the “end-to-end booking and servicing experience”.
She admitted: “There are lots of solutions but there is also the cost challenge for airlines to allocate resources.”
Das expressed the need for one central payment card, without having to split expenses with a personal card for reimbursement, adding that this remained a challenge.
Among international airlines, Delta Air Lines attained NDC Level 3 certification last September, enabling it to deliver a consistent retail experience for customers regardless of booking channel.
According to its general manager-China sales, BSP and Digital Agencies, Samson Lim, the carrier was committed to providing access to all fares across different channels and partners.
Meanwhile, Sabre has expanded its Beyond NDC programme by entering into strategic relationships with additional airlines and agencies. This new NDC Level 3 certification is in addition to Sabre’s previously announced NDC Level 3 capability as an IT provider.
Arthur shared: “To go Beyond NDC will have a huge impact on the global space.”
On whether the industry has reached a “tipping point” or is a “slow burn”, Das said there is still no right content from a single source now.
“Corporate travel is dynamic. What if a business traveller changes to a different seat, does he pay more for the same seat? Corporates will have to negotiate with the airlines and relook travel policy to make it seamless.”
The panel concluded that the NDC conversation was not “regional yet”, that B2C solutions could impact B2B corporate travel, and that the corporate travel sector was in a “confused state and more clarity is needed”.
These Asia-Pacific destinations are offering a slew of customised subvention schemes, ranging from local culture immersions to tailored financial support services, but all are designed with the aim of attracting more corporate groups this year.
Tourism Australia announced an A$12 million (US$8.7 million) Bid Fund Program (BFP) in March 2018 through which event organisers may apply for subvention programmes.
The fund prioritises events that are aligned with Tourism Australia’s business events strategy and trade sectors of national significance to Australia such as Food and Agribusiness; Advanced Manufacturing; Infrastructure; Resources and Energy; International Health and Services and Disruptive Technologies.
The programme can be used to help with actual event costs such as accommodation, venue hire and transport. It will not cover administrative, logistics or marketing cost for bids, marketing collateral, delegate acquisition or travel costs for organisers.
Submissions must be for a minimum of A$100,000 (US$70,970; excluding GST).
International association events and exhibitions must demonstrate that their event will attract at least 500 international visitors while incentive events require a minimum of 1,000 international visitors and/or bring an economic value of over A$3 million dollars.
There are no deadlines to apply for the programme, but the BFP can only support bids where a decision will be taken by June 30, 2021.
Funds will only be released after contracts are finalised and will be provided in instalments, and are subject to the delivery of key performance metrics as outlined in BFP contracts. – Adelaine Ng
The Hong Kong Rewards! programme offered by Hong Kong Tourism Board’s Meetings & Exhibitions Hong Kong (MEHK) offers attractive privileges to meeting and incentive groups, as well as convention delegates.
MEHK has been working with hotels, airlines, attractions and travel industry partners for a number of years, and together, they continue to create new and exciting incentives.
Value-added rewards include complimentary cocktail receptions; dining and attractive shopping discounts at Hong Kong Disneyland; “Fun & Feast” offers at Ocean Park Hong Kong; “Party on Us” at Hong Kong Jockey Club’s Happy Wednesday carnival-themed events; extra baggage allowance; and meet-and-greet services at the Hong Kong International Airport by Cathay Pacific and Cathay Dragon.
In an effort to showcase Hong Kong’s colourful past, MEHK is also offering an array of complimentary cultural performances for event dinners or airport arrival welcomes.
For group sizes of 100 or more, event planners may choose between traditional lion and dragon dances; acrobatic and kungfu shows or “three cultural extravaganzas” featuring Chinese rainbow calligraphy, Chinese knotting and flour doll making. The art of face-changing, Chinese quartet performances or Chinese drum shows are also available for groups of at least 300 people. – Prudence Lui
Organisations planning incentive group tours in Japan can benefit from various services from the Japan Convention Bureau (JCB), a division of the Japan National Tourism Organization (JNTO).
Tokyo Tower, Japan
This support includes access to online resources and information from regional JNTO offices throughout the world. The JCB also coordinates support provided by cities and regions nationwide in which planners have an interest.
Prior to choosing a destination for the incentive trip – and with at least one international destination still in contention – planners can receive partial support for international flights to Japan and domestic transportation from international airports to destination
cities.
Eligibility depends on the size of the incentive group, number of room nights and experience chosen in Japan.
Long-stay or large Japan-bound incentive groups that apply to their local JNTO office one month in advance of their visit to Japan can enjoy a welcome greeting or token Japanese gift such as a fan during their trip, provided by the JCB. Guidebooks and maps can also be provided to all groups.
While the JCB does not offer any other specific support, it does provide advice for all kinds of business events and considers other support on a case-by-case basis, mostly related to assisting in bids rather than hosting events. – Kathryn Wortley
Macao Trade and Investment Promotion Institute (IPIM) has consolidated its subvention support programmes into one programme called the Convention & Exhibition Financial Support Programme.
It assists with bidding and hosting business events in Macau. The application process has been streamlined to cater for confirmed events and for potential events to take place in Macau.
For confirmed meetings, IPIM offers financial support towards accommodation; F&B; meeting packages, marketing promotions; simultaneous interpretation; ground transportation; on-site inspection support and more.
Eligibility is dependent on the size of each group. A minimum of 100 participants or more for general conventions, and 200 participants or more for international conventions is required.
In terms of potential meetings, conventions or exhibitions, Site Inspection Support will be provided if Macau has been shortlisted as one of the potential destinations. This includes support for round-trip transportation to and from Macau, local transportation support and a maximum of three nights of local hotel accommodation for four key individuals in each group. – Prudence Lui
The Tourism Promotions Board (TPB) – the marketing arm of the Philippine Department of Tourism – offers customised incentive experiences that give back to the community; a network of contacts; site inspections; marketing promotions; airport welcomes and complimentary dining for groups.
Based on the nature of each business event or the preferences of incentive groups, TPB can also curate a host of CSR and culturally immersive experiences in the Philippines.
Through these imaginative experiences, delegates are given the opportunity to interact with indigenous peoples, volunteer at PWD centres; build houses and schools; engage in teambuilding activities using local martial arts known as “Arnis”; and learn survival techniques in the jungle.
Events may also be held in exotic island locations, where Chinese, Spanish and Filipino-themed parties can be hosted to showcase the country’s culture and heritage. – Rosa Ocampo
The Singapore Exhibition & Convention Bureau (SECB), which champions the growth of the business events industry under the Singapore Tourism Board (STB), offers a number of incentive schemes for organisers.
The future of Singapore’s MICE future looks bright
The Business Events in Singapore (BEiS) scheme offers customised support that may include funding; facilitation in securing venues; introductions with leading government agencies, local associations and business partners; as well as marketing; and publicity support. Funding support is also given through the BEiS scheme on fulfilment of its evaluation criteria and deliverables.
The successful SMAP (Singapore MICE Advantage Programme), now in its second phase, is a partnership between the SECB, Changi Airport Group, Singapore Airlines, Grab and JetQuay.
SMAP was designed to provide business events organisers and delegates greater value such as savings on air tickets, enhanced event planning and delegate experiences, financial grants and discounts on advertising spaces in Changi Airport, among other benefits. It is intended to complement the BEiS incentive scheme.
Finally, INSPIRE (In Singapore Incentives & Rewards) is an incentive programme that leverages Singapore’s unique attractions to curate value-added experiences for meetings and incentives. These are centred on dining, entertainment, attractions and thematic tours. INSPIRE is currently available in Europe & the Americas, China, India and the Middle East. – Pamela Chow
The Korea MICE Bureau (KMB), under the Korea Tourism Organization, offers a range of support for corporate meetings, corporate incentive programmes and international conventions held in the country.
Corporate meetings and incentive groups that hope to qualify for subvention must stay for at least two nights, and have at least 10 foreigners in attendance. For corporate meetings, delegates must convene for at least four hours. Other terms apply.
Subvention comes in the form of arrival support services for VIPs, sponsorship of performances, tourist experiences, destination-specific souvenirs and entry to tourist attractions, as well as grants for a welcome event, cultural experience or teambuilding programme.
The range of subventions available to the group grows with the number of delegates in attendance. For instance, a corporate incentive group of 10-49 attendees can enjoy a complimentary souvenir, while a group with 3,000 delegates and more will benefit from specialised support and VIP arrival support.
For international conventions, KMB dishes out hosting and bidding support, with the extent of subvention dependent on the size of the qualified event.
Hosting support includes an official banquet and coffee break, cultural programmes and tours, cultural performances and souvenirs, while bidding support includes complimentary site inspections that come with accommodation and airfare sponsorship, as well as liaison assistance.
Large-scale international conventions stand to enjoy premium hosting support, such as having an allocated MICE Concierge Desk and exclusive immigration checkpoint at Incheon International Airport, event app development, and more.
To qualify, the convention must be hosted by an international organisation or affiliate with a minimum of 100 foreign attendees, and run for at least three days. Conventions hosted by an organisation that is not a member of an international body must have a minimum of 150 foreign attendees and a programme lasting at least two days. It must also meet UIA and ICCA conference standards. – Karen Yue
Taiwan’s MICE project office MEET TAIWAN, sanctioned by the Bureau of Foreign Trade, has a Business Events in Surprising Taiwan (BEST) Rewards Program to provide incentives and support to overseas groups coming to Taiwan for corporate meetings and incentive travel.
BEST Rewards’ Partner Package offers incentives such as premium local products, inspection subsidies, and complimentary tour passes. Rewards are scaled according to event size and type, and are stacked for planners and agencies that rebook events in Taiwan.
Groups of 50 people and more who stay for at least two consecutive nights can benefit from the Taiwan Tourism Bureau’s administrative assistance, as well as various benefits like welcome gifts and a cultural show valued at up to NT$150,000 (US$4,800).
Groups from target countries under the government’s New Southbound Policy that stay more than three consecutive nights can enjoy customised support and more financial rewards.
Various city governments in Taiwan also provide individual incentive programmes for different MICE events. – Pamela Chow
The latest subvention schemes offered by the Thailand Convention & Exhibition Bureau (TCEB) are the ASEAN MaxiMICE programme, and Fly and Meet Double Bonus – Redefined campaign.
ASEAN MaxiMICE, created in partnership with Thai Airways International (TG), is aimed at business events travellers from Indonesia, Malaysia, Philippines, and Singapore.
Privileges are offered across three tiers – Silver for 40-99 delegates, Gold for 100-149 delegates, and Platinum for 150 and more delegates. Qualified groups can enjoy a range of benefits, such as a dedicated immigration lane, cultural performances, additional baggage allowance, pre-assigned group seating, and a BTS Card for skytrain travel.
To qualify, groups must arrive in Thailand on a TG flight, and stay for at least two nights.
TCEB has also teamed up for the second year running with Bangkok Airways for the Fly and Meet Double Bonus – Redefined campaign, targeted at corporate travellers from Cambodia, Laos, Myanmar and Vietnam (CLMV).
Benefits include financial support, fast-track immigration service at Suvarnabhumi airport, cultural performances, meet-and-greet services, one free ticket for every 30 tickets purchased, pre-assigned group seating, priority boarding and extra baggage allowances.
To qualify, each group must comprise at least 30 persons, fly to Thailand on Bangkok Airways, stay for at least two nights, or hold an event at a venue recognised by the Thailand MICE Venue Standard or a registered hotel.
Applications for both programmes are open from now until August 31, 2019, with travel to be completed by September 30, 2019. – Rachel AJ Lee
Oakwood has appointed Jean Keijdener as general manager at Oakwood Residence Saigon.
Bringing 30 years of experience in the hospitality industry to his new role, Keijdener has held senior management positions at major hotel brands including Hilton, Hyatt, Renaissance and Sedona, spanning the geographies of Bahrain, Germany, Indonesia, Ireland, Tahiti, the Netherlands, the US and Vietnam.
Prior to this, Keijdener was country general manager for The Ascott in Thailand and South Korea.
The newly-opened Ritz-Carlton, Bangkok anchors the One Bangkok development with cosmopolitan elegance. Featuring the city's largest ballroom and a spectacular new penthouse suite, it delivers exceptional hardware and deeply authentic, soulful service for business and leisure travellers alike
Behind the imposing, Brutalist concrete that defines Zurich’s Oerlikon district lies a surprising secret. While its exterior honours the neighbourhood’s industrial roots, stepping inside Mama Shelter reveals a vibrant, neon-soaked world that is a far cry from its rigid shell
A polished urban retreat designed for business travellers, Hyatt Regency Kuala Lumpur at KL Midtown combines thoughtful design, seamless service, and exceptional facilities.