Asia/Singapore Wednesday, 6th May 2026
Page 693

Makings of a MICE hub

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The annual fireworks festival over Danang

Danang has seen a rapid growth in its business events sector in recent times, and there is no sign of abating.

The annual fireworks festival over Danang

According to the latest figures from Danang Department of Culture, Sports and Tourism, the city welcomed more than 7.6 million visitors in 2018, a 15.5 per cent year-on-year increase. Of these, 2.8 million were international arrivals, a rise of 23.3 per cent year-on-year.

Jeff Redl, managing director of Diethelm Vietnam, said: “In recent years, Danang has seen a dramatic growth in MICE tourism. Danang is now recognised as an important hub for luxury MICE.”

Also indicative of Danang’s development is the rapid rise in hotel developments. Figures show the number of five-star keys increased 78.3 per cent, with 6,832 rooms available as of June 2018, compared with just 3,832 in June 2017. This is predicted to increase by another 25 per cent to 8,574 in 2019.

Nguyen Duc Quynh, vice chairman of Danang Hotel Association, said: “At the end of 2018, Danang overcame the capital city of Hanoi to be ranked number two in Vietnam, after Ho Chi Minh City, with 785 accommodation units providing 35,615 rooms.”

Meanwhile, South Korea visitors dominate the market, with almost half of international arrivals from the country, fuelled by the more than 100 weekly flights available.

In April 2017, a new international terminal at Danang International Airport opened, increasing capacity from 13 million to 28 million. Better flight connectivity is another force driving Danang’s rise.

New routes, such as Qatar Airways’ four-times-weekly connections with Doha – launched last December –  is predicted to lure more longhaul business travellers.

Matilda Otsuki, director of sales and marketing at Novotel Danang Premier Han River, said: “This allows corporates from Europe and the Middle East to consider holding meetings, events or incentive trips in Central Vietnam.”

Meanwhile, the Sheraton Grand Resort Danang, which opened in January 2017, has become the city’s largest luxury hotel conference venue with 3,300m2 of meetings space. The addition of luxurious venues such as these, have helped plant Danang firmly on the business events map. Other projects in the pipeline include JW Marriott Danang and Courtyard Danang Han River.

“(Danang is) not just a city with large convention spaces, it has welcomed new levels of luxury in its meetings venues that provide meeting planners with options for for large-scale, high-level meetings,” Redl added.

Since its opening in October 2017, Ariyana Convention Centre (ACC) has also attracted a swathe of international events. These range from APEC 2017 through to the 6th Global Environment Facility 2018, with 1,500 delegates from 183 countries.

The ACC forms part of Ariyana Danang Tourism Complex, which takes in the luxurious 1,400-key Ariyana Beach Resort & Suites Danang (slated to open late-2019), and the existing 254-key Furama Resort and Furama Villas. It is also connected to Furama Danang International Convention Palace – Vietnam’s largest conference and exhibition complex – which boasts a Grand Ballroom that seats 2,500.

In April 2018, Nicklaus Course opened at BRG Danang Golf Resort as Asia’s first bulkhead course, adding to the destination’s appeal.

Two other key projects are Empire Group’s Tourism Entertainment Complex CocoBay Danang, a US$1.1-billion investment, and Soleil Danang’s five-star hotel and luxury apartment complex at My Khe Beach. This will stand as Danang’s tallest building, with a 58-storey five-star hotel and three 47-storey apartments, and will launch 1,000 luxury flats in 2020.

Redl opined: “Danang can positively position itself as a new MICE hub in Asia, as it still has plenty of hidden attractions left for visitors to discover.”

Rolling out a range of cultural events, festivals and attractions have also helped entice visitors, said Sheraton Grand Resort Danang general manager’s Frank Bochmann.

Since its inauguration in June 2018, the Golden Bridge at Ba Na Hills has attracted global attention, with the annual Danang International Fireworks Festival, Danang International Marathon and Ironman 70.3 Vietnam also gaining momentum.

Said Bochmann: “The tourism marketing board is starting to hold many more events to bring people into Danang, which as a destination has a lot going for it. Hue is up the road, there is Ba Na Hills and historic Hoi An. These are all great day destinations for MICE delegates.”

However, Otsuki said more can be done for Danang to retain its competitive edge: “The government needs to source more international events or conferences to benefit the entire city… and continue to offer new attractions to maintain competitiveness from new destinations within Vietnam, such as Phu Quoc.”

Singapore beefs up fly-cruise offerings for Chinese MICE groups

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STB shared that the board would be working on partnerships with Genting and Dream Cruises to build up Singapore’s fly-cruise MICE offerings, particularly geared towards Chinese corporates.

Singapore is banking on cruise tourism to grow meetings and incentive trips out of China, which the Singapore Tourism Board (STB) deemed as “important” segments of Singapore’s business events pie.

Yap Chin Siang, assistant chief executive, policy and planning group, STB, noted: “The growth momentum (of cruise tourism) has been very healthy in recent years. We are constantly looking for new ideas and initiatives to see how we can up our game. We’ve got very strong partnerships with many industry stakeholders, but that’s not all that we can do with them.”

STB will be working on partnerships with Dream Cruises to build up Singapore’s fly-cruise MICE offerings particularly geared towards Chinese corporates

Yap explained that STB is also on the lookout for cruising companies such as Genting Cruise Lines and Royal Caribbean Cruises to sail newer and larger ships to Singapore, as well as to lengthen the winter homeport season in Singapore into the summer months to “open up new markets” for the country.

In 2018, total cruise passenger throughput was 1.9 million, up by 35 per cent from 2017. This was attributed to the year-round homeport of Genting Dream and extended sailings by Royal Caribbean.

The government has also made it easier for Chinese travellers visiting Singapore. Earlier in January, Chinese visitors were granted a 96-hour visa-free entry to and from Singapore for transit to a third country. Passports must be valid for not less than six months, visitors must have a valid air ticket for departure within 96 hours and proof of stay at the next destination country.

Other avenues that Singapore is banking on for increasing Chinese corporate spending includes leveraging Singapore’s fintech events scene, and spreading the Passion Made Possible’s brand awareness in not just tier-one, but also tier-two cities.

Increased flight connectivity between Singapore and tier-two cities on budget carrier Scoot and various Chinese carriers is also helping to bolster opportunities. In 2018, Singapore registered strong growth of six per cent from cities such as Nanchang, Haikou, Jinan and Nanning, compared to 2017, to reach one million arrivals.

According to STB figures, China was the top source market for total visitor arrivals in 2018, rising six per cent to just over 3.4 million.

UFI, SACEOS jointly develop security education modules for business events professionals

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UFI and the Singapore Association of Convention and Exhibition Organisers and Suppliers (SACEOS) are launching a new educational initiative on physical and cybersecurity for business events professionals in Asia.

This certified programme is part of the Asia Pacific Executive Development Programme framework jointly developed by SACEOS and UFI, a follow through of the MoU both associations entered during the Singapore MICE Forum 2018.

New certified executive modular programme launched for the MICE professionals in the region

The programme will be an add-on for UFI’s existing educational offers, such as the Exhibition Management Degree (EMD), the Venue Management School (VMS) and the International Summer University (ISU).

Developed in partnership with key public and private sector agencies, the programme is designed as bite-sized modules where students will make use of a mix of online case studies shared by industry experts and practical tests and after action tips to accommodate the typical work schedule of an adult learner.

The collaboration will begin with the MICE Events Security and MICE Events Cybersecurity and Data Privacy modules in Singapore in May 2019.

Professionals who successfully graduate from one of the three UFI educational offers (EMD, VMS, ISU) and at least two modules in the Asia-Pacific Executive Development Programme offered by SACEOS will receive a graduation certificate signed by both associations.

Andrew Phua, director, exhibitions and conferences, Singapore Tourism Board (STB), said in a statement: “As the business events industry continues to evolve, helping the industry and its professionals upskill to meet changing demands will be a key component in remaining competitive. It is equally important for training modules to be accessible and up-to-date with trends and challenges facing the MICE industry, so that industry professionals in the region are trained to be future-ready.”

Information about the full range of SACEOS educational programmes can be found here (www.saceos.org.sg), while Information about UFI’s education programmes in 2019 can be found here (www.ufi.org/education).

Millennium Hotels unveils corporate bookings tool for SMEs

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A screenshot from the Millennium for Business website

Millennium Hotels & Resorts (MHR) has launched a new corporate bookings product for small- and medium-sized enterprises (SMEs).

Millennium for Business allows SMEs to manage travel, make itinerary style bookings, cater to team members’ needs and earn rewards. All bookings benefit from the updated Best Rate Promise which helps SMEs maximise budgets, while giving travel managers access to insights and reporting tools.

A screenshot from the Millennium for Business website

Benefits on offer to Millennium for Business users and guests include regular room upgrades, 15 per cent off on all dining and events, early check-in and late check-out, and access to club or executive lounge.

This new programme is available across all of MHR’s hotels in Asia, Europe, the Middle East and the US.

Integrated with the recently relaunched My Millennium Guest Reward Programme, the new digital programme is an upgrade from MHR’s previous offering called Business Direct.

The new product is driven by industry feedback, according to senior vice president of digital, distribution & revenue strategy, Nayan Peshkar. “SME travel managers told us that travel technology usage is both pervasive and individual at the same time, therefore wanting a service that personalised corporate travel, though also needing it to be secure and fitting into their travel policies,” he said.

“Millennium for Business is a product that empowers SMEs as the key target booker, having seen how under-represented they are in the business travel sector. This purely digital platform makes travel procurement efficient, secure and simple.”

To learn more about the new programme, visit www.millenniumhotels.com/en/business.

Marriott unveils dedicated MICE platform for APAC

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A screenshot from the Marriott Events Asia website

Marriott International has launched Marriott Events Asia (MarriottEventsAsia.com), a dedicated meetings and events website for the Asia-Pacific region.

In a statement, Marriott said that the website will be a “comprehensive resource hub” to inspire and assist MICE professionals through the event management journey from planning to execution.

A screenshot from the Marriott Events Asia website

The website will also provide the latest industry trends and event tips, Marriott’s key business events destinations and openings around the world, and examples of innovative meetings and events hosted at Marriott International properties to provide inspiration for planners.

As well, trending articles and expert advice on the use of event and meeting technology, creative F&B, and the hottest group and catering deals from the company, will be offered on the website.

Expansion works of Kuala Lumpur’s MITEC to complete in September

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MITEC pushes the green envelope; aims to reduce its environmental impact and drive sustainability

The Malaysia International Trade & Exhibition Centre (MITEC), the country’s largest trade and exhibition space in Kuala Lumpur, will undergo an expansion due to complete in September.

The expansion will give meetings planners access to two additional meeting rooms on Level 1A of the building. The theatre-style arrangement accommodates up to 1,200 pax while banquet seating is up to 650 pax.

MITEC is the third largest MICE venue in the South-east Asia region

In a slightly smaller set-up, the other room can accommodate up to 400 pax for theatre style and 240 pax for banquet arrangements. These rooms also have the flexibility to be used as smaller exhibition spaces closer to the other conference rooms.

When the expansion work is complete, the 45,000m2 centre will encompass 11 exhibitions halls, one ballroom, 13 meeting rooms, two outdoor amphitheatres and two multipurpose rooms.

TCEB expands CSR offerings that benefit communities

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The Thailand Convention and Exhibition Bureau (TCEB) has beefed up its CSR programme portfolio to include natural and environmental preservation in MICE-designated cities, in a bid to develop activities that create longer-lasting impacts for local communities.

Nichapa Yoswee, senior vice president – business, TCEB, told TTGmice: “We have recently identified new CSR activities especially those aimed at natural or environmental preservation near urban areas. This is to help provide a small space of ecological integrity for the cities usually packed with economic activities.

Plant trees at the PTT Metro Forest Learning Center

“The idea is that while our MICE cities can be purposeful for their meeting agenda, the destination can offer experiential values and tie-in with local communities,” she added.

An example of a new CSR activity is the building of a firewall in Chiang Mai’s Doi Pha Hom Pok National Park to reduce the escalation of seasonal forest fires. This CSR activity is recommended for large groups above 50, as more manpower is required to build a longer firewall to prevent the spread of a forest fire that would usually engulf a large land space.

Another new CSR activity includes planting trees at the PTT Metro Forest Learning Center, a 19,000m2 facility on the outskirts of Bangkok.

In Pattaya, groups can also take part in the release of parasitoid wasps to destroy black caterpillars – the latter are killers of coconut plantations in the Takien Tia community. Another CSR option in Pattaya includes guests helping to lay artificial and eco-friendly grass (called zung chuak) in the sea, which will act as a habitat for marine life and benefit local fishing communities.

TCEB is also actively encouraging the take-up of all its CSR activities by making the arrangement process easy for corporate clients. For example, the bureau can help to make initial connections, take clients on site inspections, create itineraries, as well as coordinate with suppliers for site preparations.

“We believe (the take-up of) CSR activities by MICE groups in Thailand will (continue to) rise,” Nichapa commented.

Melbourne Convention Bureau appoints interim CEO as Karen Bolinger steps down

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Karen Bolinger steps down

Karen Bolinger, CEO of Melbourne Convention Bureau (MCB), will be stepping down on April 5 after 7.5 years of service.

Karen Bolinger steps down

Julia Swanson will serve as acting CEO beginning April 6, as MCB initiates a recruitment search to fill the CEO role. Swanson will report to Visit Victoria CEO Peter Bingeman.

Swanson has been with MCB for almost nine years, serving as general manager across several areas of the business. Prior to that, she was area director of sales and marketing Victoria/South Australia/Western Australia with InterContinental Hotels Group.

A new InterContinental rises in South Jakarta

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The 311-room InterContinental Jakarta Pondok Indah has opened in the heart of South Jakarta, as part of a high-end commercial complex that includes a shopping mall, office tower and golf course.

F&B options span the all-day dining Sugar & Spice, as well as two other watering holes – The Lounge and The Aqua Lounge – plus recreational facilities such as the Fitness & Movement Studio, Inaria Spa and a swimming pool.

Events and function spaces are in abundance at the InterContinental Jakarta Pondok Indah, ranging from the Grand Ballroom that can hold up to 1,100 pax banquet-style to The Studios, Jakarta’s first club-inspired meeting space that can hold 120 pax and comes complete with show kitchens. Smaller meeting rooms for up to 20 pax are available as well.

Alila COO Guy Heywood moves to Six Senses

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Guy Heywood has been appointed COO of Six Senses Hotels Resorts Spas, joining the company from his previous role as COO for Alila Hotels and Resorts, a position he held for the past eight years.

With over 30 years of experience within the international hotel and tourism industry, the dual British and Australian citizen started his journey in Australia as the restaurant and lounge manager at InterContinental Sydney. He then moved on to The Regent Sydney, followed by Four Seasons Hotel Tokyo at Marunouchi and Four Seasons Hotel Singapore in a similar capacity.

In 1997, Heywood joined Aman Resorts as general manager of Amankila in Bali, and rose through the ranks to become the area manager for Amanresorts Indonesia, based at Amanusa. He then moved to Jackson Hole, Wyoming to act as country manager of Amanresorts Americas and Caribbean, based at Amangani.

Following that, he moved back to Australia to take up the group general manager role of Voyages Hotels and Resorts in Cairns.

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