Asia/Singapore Tuesday, 5th May 2026
Page 694

Taiwan lures corporate groups with small town charm

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Yuanli District in Miaoli

Taiwan is wooing Asian corporate travellers this year with a new campaign that highlights the country’s traditional sites and quaint towns, as showcased at the Taiwan pavilion at the recent IT&CM China.

To open up these old and romantic locales, the campaign has shortlisted 30 rural towns to be featured.

Yuanli Township in Miaoli is famous for their grass weaving culture

These include Miaoli’s Yuanli Township, which is home to grass-woven arts and crafts; Tainan’s Yanshui District for its Beehive Fireworks Festival; Jiaoxi Township in Yilan for its hot spring hotels; and Hualien’s Fenglin, recognised by the Cittaslow slow food movement as Taiwan’s first “slow city”.

Nina Lin, deputy executive director of Meet Taiwan, told TTGmice that as local experiences like these permeate the leisure space, they are also gaining popularity among corporate travellers.

“We hope that business travellers coming to Taiwan can extend their stay and explore our country in this way. Some of our exhibitions provide curated one-day itineraries to delegates so that they can have a taste of such activities. We hope that this campaign will help visitors experience more of Taiwan’s cultures and local offerings,” said Lin.

Taiwan has also remained a strong destination for incentive travel, particularly from China and South-east Asia. Lin shared that the number of groups from South-east Asia had “increased tenfold” since the launch of the New Southbound Policy.

“Today, incentive groups demand for programmes that have an element of creativity and can accommodate large groups,” she observed.

However, Lin noted that the China and South-east Asia markets have different needs.

“The Chinese have certain expectations about Taiwan, and may want to visit famous landscapes like Alishan. Meanwhile, South-east Asians would prefer something that’s fresh and unique, and are more open to trying innovative things like using technology in their teambuilding activities.”

Ascott expands short-stay offerings with Citadines Connect sub-brand

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The Ascott has launched Citadines Connect, a line of business hotels with selected services, in a bid to widen its short-stay offerings.

Hotels under this sub-brand of Ascott’s Citadines serviced residence brand will have tech-enabled features such as mobile keys, self check-in kiosks, smart washing machines or laundromats, content streaming-enabled televisions, and Google cloud printers. Rooms within a Citadines Connect business hotel will mostly be studios ranging from 18m2 to 21m2.

Guests can also enjoy the convenience of Grab & Go counters offering F&B options and daily necessities, common pantry areas, meeting pods, as well as 24/7 gymnasiums. Guests are also welcome to relax at the Refresh and Recharge spaces that come complete with private napping pods with USB charging points, lockers and shower rooms.

The first two properties to debut under the Citadines Connect brand are the Citadines Connect Sydney Airport and Citadines Connect Fifth Avenue New York.

Tokyo is APAC’s top city for bleisure

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Tokyo's city skyline

Tokyo has come out tops as the best bleisure city in a survey of 26 cities in Asia-Pacific, according to The Economist Intelligence Unit’s 2019 bleisure barometer: Asia’s best cities for work and recreation report.

The other Asia-Pacific cities in the top 10 are Singapore, Sydney, Hong Kong, Melbourne, Shanghai, Beijing, Osaka, Perth and Seoul respectively.

Tokyo’s city skyline

Cities were scored out of five possible points, with scores tabulated from responses of a survey of 1,500 business travellers from around the world, which questioned them about a variety of factors impacting business travel, such as ease of transportation and availability of consumer goods and services. Scores were used to determine rankings as well as star groupings, with five-star cities scoring above the average and one-star cities scoring below.

These are the results:

One significant finding from the study is that Asia’s best cities for bleisure are not necessarily its most liveable. Although the specific questions used in the survey were inspired by The Economist’s Global Liveability Index, some striking differences emerged.

For example, wealthy cities such as Auckland, New Zealand, and Adelaide, Australia, sit atop the league tables for liveability, but drastically underperform on bleisure. Meanwhile, Shanghai and Beijing, while rarely considered highly liveable, show their rising business might in the bleisure study, filling the four-star tier.

The study also assessed specific aspects of the bleisure experience, such as what makes for a successful business trip and what travellers look for in their leisurely diversions. On the former question, ease of transportation takes the top spot, followed closely by safety and orderliness of streets/urban areas and quality of business facilities. On the question of leisure activities, dining out won by a large margin, with visiting local historical or heritage sites and going to an art museum/gallery ranking second and third.

The report, including full scoring and star bracket methodology, as well as an infographic and video, can be found here.

World congress on IT to descend in Penang next year

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World Congress on Information Technology 2018 in Hyderbad, India

Penang has won the hosting rights for the World Congress on Information Technology (WCIT), taking place from September 13-16, 2020.

WCIT2020 is expected to attract 4,000 visionaries, government leaders and academics from more than 80 countries. The theme will be Connecting the World with The Promise of Technology for a Better World.

WCIT 2018 took place in Hyderbad, India, last year

Organised by the National ICT Association of Malaysia and enabled by the Malaysia Digital Economy Corporation, the event will include discussions of legal, political and economic trends affecting IT business processes, presentations of innovative solutions, and B2B meetings.

Speakers of WCIT over the years have included Al Gore, Mikhail Gorbachev, Margaret Thatcher, Michael Dell, Larry Ellison, Bill Clinton, Don Tapscott, Bill Gates, Steve Balmer, John Chambers, Nicholas Negroponte and Colin Powell.

This is the second time the conference, a signature event of the World of IT and Services Alliances (WITSA) since 1978, will be held in Malaysia. It was first held in Kuala Lumpur in 2008.

The Kuala Lumpur WCIT2008 secured a total sales and investments worth RM8.3 billion (US$2 billion), and created more than 20,000 jobs. About 800 business meetings were held over the course of the event, capturing over RM1.2 billion worth of business opportunities for the Malaysian ICT industry.

Beyond Asia: Emirates, Hyatt Place Hampton Convention Center, and International Gas Research Conference 2020

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Dubai: Emirates expands network to Porto
From July 2, 2019, Emirates will launch a four-times-weekly service between Portugal’s second largest city, Porto, and Dubai.

The flight between Dubai and Porto will operate on Tuesdays, Thursdays, Saturdays and Sundays, departing Dubai as EK197 at 09.15 and arriving in Porto at 14.30. The return flight, EK198, will depart Porto at 17.35 and land in Dubai at 04.15 the next morning.

It will be operated by a Boeing 777-300ER aircraft in a three class cabin configuration, offering eight private suites in First Class, 42 seats in Business Class and 310 seats in Economy Class.

Porto will be Emirates’ second destination in Portugal after its capital, Lisbon, which the airline currently serves with twice daily flights.

US: New Hyatt Place springs up near Hampton convention centre
The Hyatt Place Hampton Convention Center in Hampton, Virginia, has opened with 110 keys.

The business hotel offers free Wi-Fi, a Coffee to Cocktails Bar, and the Gallery Menu & Market that serves prepared meals, sandwiches and salads 24/7. Hot breakfast items are also available daily in the Gallery Kitchen.

There is also 215m2 of function space, as well as a gym on-site. Hyatt Place Hampton Convention Center also runs a Odds & Ends programme for forgotten items that guests can buy, borrow or enjoy for free.

The property is located just steps away from the Hampton Roads Convention Center and the Hampton Coliseum, and is close to Joint Base Langley-Eustis and NASA Langley. Guests can also enjoy various dining and shopping options at the nearby Peninsula Town Center.

Oman: International Gas Union chooses Muscat for 2020 event
The Sultanate of Oman has won the bid – in collaboration with partners Oman LNG and the Oman Convention & Exhibition Centre (OCEC) – to host the International Gas Union’s 16th International Gas Research Conference (IGRC) in Muscat come 2020.

The IGRC is a triennial event organised by the International Gas Union (IGU) that highlights the research, development and innovation aspects of the ever-growing gas industry. The 2020 event will bring over 1,000 senior leaders, partners and experts in the gas industry together to share insights into the role of natural gas today and in the future.

OCEC has now won 22 international and regional conferences that will be hosted in the sultanate over the next few years, contributing over 24.5 million Omani rial (US$63.5 million).

 

Wyndham Garden launches in Vietnam’s capital

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Junior Suite

Wyndham Garden Hanoi has opened in Vietnam’s capital, marking the brand’s first in the country.

Accommodation at the Wyndham Garden Hanoi includes Deluxe King and Twin Rooms, as well as Junior Suites and Deluxe Suites, all of which feature floor-to-ceiling windows and free Wi-Fi. The 112-key property also features a Presidential Suite complete with two bedrooms, a full kitchen, dining area, and panoramic views of the Hanoi skyline.

Junior Suite

In line with the Wyndham Garden concept, guests will check in at an open-plan lobby area, which also opens out onto an al fresco terrace bar featuring light rattan furniture and greenery. There are two F&B venues, the Silk Garden all-day dining restaurant, and the Twilight Bar on the rooftop.

The hotel also offers conference and banqueting space, including a 200-guest ballroom, three smaller meeting rooms and a large pre-function area. Recreational facilities on the other hand, include a spa, fitness centre, swimming pool, steam room and jacuzzi.

Wyndham Garden Hanoi is the company’s second property in Vietnam, following the Wyndham Legend Halong. Wyndham Soleil Danang is scheduled to open later this year on Vietnam’s central coast.

New F&B director joins The Westin Langkawi

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Derek Charles Gomez has joined The Westin Langkawi Resort & Spa in Malaysia as F&B director, overseeing the dining establishments at the resort as well as the Langkawi International Convention Centre.

Most recently the F&B director with InterContinental Hanoi Landmark72, the industry veteran was previously the F&B director at the InterContinental Saigon and assistant F&B director at the InterContinental Danang Sun Peninsula Resort.

Gomez’s 15-year career also includes stints as manager of Four Seasons Langkawi from 2006 to 2009, as well as an outlet manager at the Four Seasons in Riyadh, and the restaurants & bar director at the Renaissance Kuala Lumpur.

He is also a sommelier certified by the Court of Master Sommeliers and a wine specialist acknowledged by the Society of Wine Educators.

Japan and South Korea use business events to mend strained China ties

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XXX

Refusing to be defined by political tensions, corporate travel companies and event organisers in Japan and South Korea are actively reaching out to Chinese MICE suppliers to build stronger relationships and encourage more business travel.

Public concern about the political climate in North Asia has led to misconceptions that Japanese travel companies do not organise events in China.

MICE can help to mend or even build stronger business ties between countries

Calvin Tan, JTB’s manager, MICE department, Singapore outbound office, shared: “This year, I’m targeting to meet more Chinese suppliers, because a lot of people still have the perception that JTB is a Japanese company and we don’t do business in China. We want to break away from that. It’s very untrue because there are actually a lot of Japanese companies in China.”

South Korea-based MICE management and event promotion company Premium Pass International is also using IT&CM China as a platform to meet more Chinese venue and convention suppliers.

“The relationship between China and Korea is not good now, so we would like to do something to develop ties between the two countries. Doing this through conventions and meetings can help,” shared Feng Li, assistant manager, strategic planning department, Premium Pass International.

Jesmond Lam, event planner with Japan-based Event Services, remarked that young Japanese corporates are starting to be interested in Chinese culture and are picking up Mandarin.

Lam explained: “The Japanese tend to be traditional. My clients have always preferred incentive destinations like Singapore, Hawaii and Guam. But now, they are opening up to visit China.

“We want to grow Japan’s outbound numbers next and hope to establish an outbound MICE team in the next three to four years,” he added.

TCEB refines role as ‘growth driver’ for business events industry

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TCEB's Nichapa Yoswee and TICA's Sumate Sudasna at the press briefing yesterday

Not content to be just a facilitator in the business events sector, the Thailand Convention and Exhibition Bureau (TCEB) is repositioning its role into that of a co-creator, partner, collaborator and thought leader (CPCT) as it seeks to proactively raise Thailand’s profile globally and woo international business events into the country.

The new CPCT role that TCEB seeks to assume is a natural extension of the ‘Thailand: Redefine Your Business Events’ branding launched last year, informed Nichapa Yoswee, TCEB’s senior vice president – business, who unveiled the CVB’s latest marketing push and tradeshow strategy at a press conference in Bangkok yesterday.

TCEB’s Nichapa Yoswee and TICA’s Sumate Sudasna at the press briefing yesterday

TCEB’s redefined positioning is essentially a vision of the organisation to move with the times and be “at the forefront” of the business events sector, Nichapa told TTGmice.

“We need to be a growth driver, not a growth supporter. A facilitator role is not enough and is too passive,” she said. “We also need to present a standardised voice to attract events into Thailand.”

Nichapa also pointed out that the government’s Thailand 4.0 model, which identified 10 key industries for growth (future automative, smart device, health tourism, biotechnology, food processing, robotics, aviation and logistics, biofuel and biochemical, digital, and integrated medical service) has given “tremendous clarity” on the focus sectors for TCEB.

“Deepening partnerships” with major business events players will now form a key tenet of TCEB’s new marketing plan and tradeshow strategy. “2019 will be the year of partnerships. This year the key aim is not just selling destinations and winning business,” said Nichapa.

TCEB’s partnership strategy is already evident in its SITE inspection scheme, which sees the organisation joining forces with major local industry partners including Thai Airways International and Bangkok Airways to launch the ASEAN MaxiMICE and Fly & Meet Double Bonus subvention schemes respectively earlier this year to attract MICE events from the regional market.

At IT&CM China in Shanghai last week, it also rolled out the Golden Pig Reward – named after the current Year of the Pig – to reward Chinese meeting and incentive groups visiting Thailand with a financial subsidy of 200,000 baht (US$6,305) per group.

Moving forward, tradeshows will be a key “launching pad” for deepening partnerships, as they not only provide a platform to showcase Thailand’s MICE readiness to attract overseas events, but also improve confidence of overseas delegates’ confidence in the country, said Nichapa.

TCEB will look at strengthening partnerships with existing partners and identifying new ones at upcoming tradeshows where it has confirmed attendance, including IMEX Frankfurt, IMEX America and IBTM World in Spain.

A key example of this new partnership effort can be seen with TCEB’s partnership with the Asian Association of Conventions and Visitors Bureau to develop a model for economic impact assessment of the business events industry to equip Asian CVBs with a common and reliable tool to justify and show the industry’s impact on economic growth.

TCEB will also seek to match local and international PCOs for collaboration in organising business events in Thailand. One key way is to work with ICCA to target overseas PCOs who are ICCA members.

As well, Thailand Incentive and Convention Association (TICA) is set to play an integral and enhanced involvement as a long-time partner of TCEB, said president Sumate Sudasna. He said: “We want to be a vehicle to assist event growth and investment into Thailand.”

Not only will TICA offer more training and education opportunities for members to grow their professionalism, the association has been also appointed by TECB to select industry applicants for overseas tradeshows.

Australia takes personalisation to new level for Chinese corporates

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Hogg:

As the Chinese incentive segment for Australia continues to swell, the country has enhanced its event personalisation offerings to sustain interest and encourage frequent returns.

For example, Tourism Australia has intensified working relationships with city governments and other partners, such as public transport agencies, to create programmes that include a ‘city takeover’ concept.

Hogg: enhance offerings to entice repeat Chinese corporate groups

This concept enables incentive or conference groups of up to several thousands to enjoy free facilities and services within a city, such as street banners, free Wi-Fi and free tram rides with the flash of an event badge. Groups have also enjoyed a ‘market takeover’ where a city market is closed for a private corporate gathering.

Such initiatives have helped Australia shorten the rotational cycle of incentive trips. Groups that used to choose Australia as a destination every four to five years now return every other year.

Andrew Hogg, regional general manager, Tourism Australia, told TTGmice: “We work very closely with all of our partners, so that when the business is confirmed, what we’ve put forward is actually real. We’ve had groups of up to 10,000 at one time, and still make it very personalised. We also want groups that are smaller, as we can do more unique events, such as in a vineyard lunch.”

Burgeoning international business events arrivals in Australia have also sparked a host of developments for various cities.

Hogg explained: “Many new hotels are being built in Adelaide to accommodate not only the rising (leisure) traveller, but also to capitalise on what we’ve been doing with the MICE market.”

China’s tier-two cities, such as Kunming, Nanjing and Hangzhou, have also opened up to Australia and are strong opportunities for large incentives and conferences thanks to a growing roster of direct flights, said Hogg.

Australia currently registers some 120,000 MICE arrivals from China, posting an increase of 33 per cent year-on-year as of September 2018.

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