Asia/Singapore Monday, 11th May 2026
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Building for the future

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Busan Port International Terminal Exhibition & Convention Center

Two of South Korea’s most populous cities, Seoul and Busan, have massive infrastructure development plans up their sleeves to further grow their ability to welcome more leisure and business travellers far into the future.

In Seoul where Coex – the city’s most prominent convention and exhibition centre – is operating at close to full capacity year-round, plans are are being worked out to redevelop the 720,000m2 plot of land between Coex and Jamsil Sports Complex into a single, massive Coex Center Jamsil which will house a new convention centre, hotels, and shopping and entertainment facilities.

Busan Port International Terminal Exhibition & Convention Center

The project, undertaken by Korea International Trade Association (KITA), the owners of Coex, will also see renovations to Jamsil Sports Complex to enable it to support large-scale business events.

However, with Coex Center Jamsil expected to only be ready in 2030, Coex’s current solution for the space crunch is to “work with customers to find alternative event dates or offer a mix of spaces that can fit their needs”, according to MJ Cho, manager of Coex’s venue sales team.

She shared that occasional events that cannot be accommodated at Coex are directed to aT Center, which is also owned by KITA.

Cho also revealed that her team has developed a ranking system to determine which bookings to accept.

“We look at the number of times the show has been held at Coex, its size, its history, etc, to make that decision. Simply put, shows loyal to Coex get priority. However, international exhibitions and conventions overtake them all, especially if the events are beneficial to the national economy,” she added.

Another immediate solution to the space crunch is improved use of the venue’s existing space. A recent renovation transformed all its meeting rooms on level two into a more popular square space from its previous round shape.

“Round rooms are good to look at but difficult to use. Ever since we’ve relaunched the square meeting rooms, demand and bookings have risen,” she said.

Also new to the meeting rooms are fingerprint door locks which let registered organisers in, and in-room cameras that allow people outside to see what’s happening behind closed doors, thereby minimising disruptions. These are features requested for by many planners, according to Cho.

At the southern end of South Korea, Busan has kicked of two of three massive city developments which “make up Busan’s next-stage tourism growth”, said Yoon Joong Hwa, convention marketing manager, Busan Tourism Organization, Convention Bureau.

The first is the East Busan Tourism Complex in Busan’s Gijang district. Spanning 365 hectares, the East Busan Tourism Complex – also known as OSIRIA – is positioned as Busan’s new luxury tourism enclave.

Hilton Busan and Ananti Cove are the first in the complex to welcome guests.

Opened in July 2017, the five-star Hilton Busan sits on the water’s edge, featuring both leisure and event facilities. In barely a year, the hotel has drawn strong demand from holidaying families and couples as well as luxury product launches and residential meetings hosted by corporations and associations.

A hotel spokesperson opined that the hotel’s vast open spaces – many of them offering ocean views – are perfect for teambuilding activities, and the hotel’s in-house events team is able to tailor a suitable programme for residential meeting groups.

The adjoining Ananti Cove features a cluster of F&B outlets and trendy boutiques, offering supplementary recreational and dining options for hotel guests.

Come 2019, the tourism complex will debut a large-scale shopping mall with premium outlets, shared Yoon, adding that other facilities in the pipeline are a golf course and club, a water park and “possibly another hotel”. All facilities are projected to be in place by end of 2020.

“This luxury tourism district has been planned in the east because it is located close to the convention district, where the Busan Exhibition and Convention Center (Bexco) and Busan Cinema Centre are, as well as our famous beaches like Gwangalli, Haeundae and Songdo.

It is a good complement to Busan’s business and leisure tourism offerings,” said Yoon, adding that a development of similar scale is no longer possible in the built-up city centre.
Another work-in-progress is the North Port Redevelopment Project.

Several container ports and logistic companies once located in Busan’s North Port have been relocated to the New Busan Port in the west, freeing up space to take in a future waterfront park, passenger port facilities and commercial buildings.

“There are plans to have an integrated resort, complete with casinos, a convention centre and hotels, in the future North Port. This project makes sense because it enjoys a prime location being very close to the old city centre, as well as the Busan KTX station,” said Yoon.

Currently, according to Yoon, “roads, harbour and wharf are all done” and construction of buildings could begin next year.

Busan’s third and final development project lies in the west, an area that has been earmarked to support the city’s bid for World Expo 2030.

While the project is still in the early-stages of planning, with approval from the government obtained only last year, Yoon is able to say that the area will be built for “MICE, residential and city administrative purposes”.

“The west may also have a convention and exhibition centre to supplement Bexco in the city centre and Busan Port International Terminal Exhibition & Convention Center (opened 2015) in the new North Port. With this, Busan will offer three major convention and exhibition venues, which will make the destination very convenient and attractive for business and association events,” he said.


This article was first published on TTGmice August 2018

Chengdu to host 1st World Food Tourism Conference

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DISCOVERYMICE, an affiliate member of UNWTO (United Nations World Tourism Organization), has collaborated with Europe-Asia Global Link Exhibitions (EAGLE) to organise the 1st World Food Tourism Conference in Chengdu, China from September 5-6, 2018.

The conference will simultaneously be held with the Travel Trade Market 2018 (TTM).

The future of a sustainable food tourism development will be discussed

Themed Charting a Roadmap for Sustainable Development of Food Tourism Destinations in Asia Pacific, the conference seeks to identify the most critical building blocks of an enabling regional ecosystem. It will outline concrete, achievable and practical initiatives and actions that public, private and international stakeholders can undertake collaboratively to put these building blocks in place over a reasonable multi-year time frame.

The roadmap that will emerge from this conference will form the basis for wider discussion across the region and presented to the regional UNWTO Affiliate Members (Asia & the Pacific) for their consideration and endorsement.

It will explore and identify the emerging niche food cultures in the next decade, the policy impacts in developing and supporting food tourism which will engage with two of the biggest industries in the world – the agriculture industry and the food and beverage industry, the importance of UNESCO Creative Cities of Gastronomy inscription for food culture, traditions and heritage, as well as indigenous food for wellness and the innovative use of mobile applications and social media communications to promote food tourism.

Happening for the first time in Asia, the event will bring together about 100 high-level leaders and policy makers, professionals and experts, as well as academicians and media representatives to share ideas, knowledge and experiences and network.

Emanuele Guido, chairman of EAGLE, said: “Considering the strong growth of food tourism, our objective for the coming years is to grow this platform into one of the most important moments of food tourism in China and all (of the) Asia-Pacific region. We hope to be able to develop a sister event in other continents that connects the industry worldwide.”

The TTM tradeshow is organised by EAGLE and supported by the Chengdu Tourism Bureau. It is a B2B event that covers both inbound and outbound tourism sectors in China.

Daegu scores 14th ICOPA event

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South Korea is preparing to receive approximately 2,000 parasitologists, hailing from 100 countries, for the upcoming 14th International Congress of Parasitology (ICOPA).

The upcoming event will take place in Daegu city from August 19-24. Its theme, Parasites: Harms & Benefits to Animals & Humans, will discuss pressing issues, and exchange knowledge ranging from parasitic diseases, preventive drugs and vaccines, to recent industry developments.

Daegu Exhibition & Convention Center is the venue for the meeting

The Korean Society for Parasitology and Tropical Medicine, and the World Federation for Parasitologists, are the organisers of ICOPA 2018.

Delegates will be able to experience several cultural activities such as the wearing of the hanbok (Korean costume) and making a buchae (traditional Korean fan).

Aside from assisting delegates with their transfer to Daegu and signboards at the Incheon International Airport, the Korea MICE Bureau has also prepared eight tour programmes to popular tourist attractions including World Heritage Sites, industry tours (i.e., Samsung Creative Campus Tour, Daegu Textile Complex, etc.), and nature parks.

South Korea is the second country in Asia to ever host this event, after Japan.

Space sold at Asian trade fairs in 2017 grows faster than forecast: UFI

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UFI, The Global Association of the Exhibition Industry, has released the 14th edition of its Trade Fair Industry in Asia annual report.

The annual report provides detailed information up to December 31, 2017, on the development of trade fairs and supporting facilities in 17 markets including China, Hong Kong, Macau, Australia, India, Indonesia, Japan, South Korea, Malaysia, Pakistan, the Philippines, Singapore, Taiwan and Thailand.

The results of this study reinforces Asia’s position as one of the most dynamic trade fair markets in the world

Looking at the growth of Asian exhibitions in terms of net space sold, there was an average increase of 7%, reaching 22 million square metres. More than half of the total net space sold was in China (58%), totalling 13 million square metres, which is over six times the amount of space sold in Japan, Asia’s second largest trade fair market (2 million square metres).

Cambodia was the fastest growing small market, with net space sold up by 28%, while India was the fastest growing large market, up 11% from 1.07 million to 1.18 million square metres. Several other large markets reported less significant growth. Net space sold expanded by 5.1% in Australia and 4% in Taiwan.

Other South-east Asian markets that exceeded the regional average included Malaysia (12.1%), the Philippines (8%), Thailand (7.6%) and Singapore (7.5%). Vietnam (7%) and Indonesia (6.7%) posted growth in line with the regional average.

For the first time, South Korea surpassed one million net square metres sold, with a market increase of 4.4%. Japan’s market expanded by 2.9%, while space constraints limited Hong Kong’s growth to 2.2%, bringing it close to 1 million net square metres sold (967,750m2).

According to the Trade Fair Industry in Asia annual report’s forecast, by the end of 2018, the venue capacity in Asia will reach over nine million square metres and the number of venues operating in Asia will increase to 230.

In 2019, the opening of a new venue in Shenzhen, China, will add 400,000 square metres of gross indoor capacity to the regional total causing this figure to rise again.

UFI Asia-Pacific regional manager and BSG managing director, Mark Cochrane stated: “The trade fair industry in Asia strengthens year by year. Not only did the market expand by 7% in 2017, but there are also now four markets with over 1 million net square metres sold – China, Japan, India and Korea. Hong Kong and Taiwan are poised to surpass that milestone in the next few years. All of this reinforces Asia’s position as one of the most dynamic trade fair markets worldwide.”

The report also includes analysis on actual market performance in 2017 as well as forecasts and commentary on key trends in each market.

The research was once again undertaken for UFI, the Global Association of the Exhibition Industry, by Business Strategies Group (BSG) in Hong Kong.

For more information on this report, please contact UFI in Asia at asia@ufi.org.

Vietnam’s first Radisson Blu Resort makes senior appointment

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Myla Caceres has been appointed as Radisson Blu Resort Phu Quoc’s director of commercial.

In her new role, Caceres will oversee sales, marketing, reservations and revenue at the soon-to-open resort on Phu Quoc’s north-west coast.

A seasoned hospitality professional with over 25 years of experience, Caceres worked as Ascott International Group’s cluster director of sales and marketing in Thailand, overseeing 11 properties.

The Filipina has also held director of sales and marketing roles at several hotels in Thailand, including the Dusit Thani and the Crowne Plaza in Bangkok, as well as two upscale resorts in Vietnam, including a Swiss-Belhotel.

ICC Sydney conquers a summit

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Event brief
Australia’s newest convention space ICC Sydney had 18 months to organise the ASEAN Summit, a politically significant event for Australia – which was playing host for the first time – and had nine ASEAN heads of state in attendance.

Intensive planning was crucial to meet logistical and security requirements for government VIPs, 500 delegates and 200 international media representatives. The three-day summit included a complex multi-day programme including a Counter-Terrorism Conference and Business Summit and multiple sub-events. ICC Sydney was commissioned to work with a special government taskforce to ensure all requirements were met.

Challenges
There wasn’t much room for error with international media descending on the venue and high security expectations. While ICC Sydney had recently hosted events for the prime minister of Israel and the president of Indonesia, the summit was anticipated to be the most high profile government event that Australia will host for several years.

Security was one of the biggest challenges. The venue had to be isolated not just from the public but from the other events that were running in parts of the centre at the same time.

ICC Sydney’s CEO Geoff Donaghy explained: “We exist in a very busy precinct (and there were arrivals) by boat or by cavalcade accompanied by police escort. So the logistics of making sure they all arrived and left on time, in the right order, and in the right place took an enormous amount of planning. In fact, on the final day when the delegations left as the event was closing and they were leaving for the final lunch, it undertook the largest official cavalcade that the city of Sydney has ever seen.”

The next challenge was to physically facilitate the requirements for multiple meetings, simultaneous translations and meeting accreditation requirements. Donaghy recalled: “To a great extent, we (had to build) almost the United Nations’ standard convention centre within our own convention centre.”

Yet another challenge was the culinary requirements. A diverse representation of cultures needed catering and this had to be coordinated with the government’s protocol taskforce.

Solution
ICC Sydney set up working groups to liaise with relevant federal and state authorities from the get go. Internally the teams met almost weekly for intensive planning to address security issues and all staff including part-timers were put through an intensive police check. The centre also undertook a wide recruitment exercise to fulfil the number of security officers necessary to police the event.

The teams worked with various external groups like harbour ferry authorities when it was required that some of their services be shut to accommodate the movements of VIPs.

New rooms were built within the ballroom and other major meeting rooms to meet high-level protocol requirements expected of government meetings, including simultaneous translation facilities. This took up 25,000m2 across all five levels of the centre.

Culinary and dietary requirements were determined with the federal government’s protocol department from which menus were created.

Donaghy recalled: “There was also a number of formal sit-down lunches, as well as providing for individual catering to individual offices set up… (ensuring) we met all cultural and individual menu requirements.”

Key takeaways
“(It was) probably the largest and most intense convention we’ve had,” said Donaghy.

“The importance of planning just can’t be stressed enough (including planning for) all the contingencies. Also important was a very close, collaborative working relationship with the client, in this case the federal government and its various divisions. And then to be prepared on the day to respond immediately and professionally to changes.”

Event: ASEAN Australia Special Summit 2018
Organiser: Australian Federal Government
Venue: International Convention Centre Sydney
Date: March 16-18, 2018
Number of participants: 500 plus 200 media

Freddy See joins One Farrer Hotel as DOSM

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One Farrer Hotel has appointed Freddy See as director of sales & marketing.

Prior to joining One Farrer Hotel, See successfully helped to open the flagship property of Sofitel Singapore City Centre where he oversaw room sales, reservations, catering and conference services, as well as marketing strategies.

See has more than 24 years of hospitality under his belt, having worked as director of sales & marketing at Grand Copthorne Waterfront and hospitality companies like the InterContinental Hotels Group and Fairmont Raffles Hotels International.

Fare fluctuations more likely with further liberalisation on Chinese air routes

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Chinese airlines allowed to set price on significantly more routes now

As Chinese authorities further loosen controls on airfares, travel industry players are expecting greater fluctuations on popular domestic routes as early as this summer.

Last December, the Civil Aviation Administration of China and the National Development and Reform Commission allowed Chinese carriers to set their own prices on a significantly larger number of routes.

Chinese airlines allowed to set price on significantly more routes now

According to BCD Travel, only 31 China air routes operated without price control in 2013. After the new ruling kicked in, the number jumped to 724 in 2017 and 1,030 this year

Historically, such measures tend to precede changes in airfares in either direction. After the Beijing to Hangzhou route became “unrestricted” in 2015, for example, the full economy fare increased from 1,540 yuan (US$225) to 2,200 yuan, a hike of over 40 per cent. On the other hand, after controls on the Shanghai to Zhengzhou route were relaxed in 2016, prices decreased by 17 per cent.

More than giving airlines pricing control, a greater implication of the reform is that prices become subject to free market forces, BCD Greater China, managing director, Jonathan Kao, stressed.

Changes in airfare hence become “the result of many different factors including competition between different carriers flying the route, competition with high speed rail, and behavior changes – travellers booking earlier, choosing cheaper flights”, Kao explained.

Yet, Kao expects that airfare in China will continue to increase modestly in the near future, “consistent with the rise in prices in most categories of products/services in China”.

Kao noted that TMCs will play a role in procuring options most beneficial for his corporate travellers. “There is no evidence so far that the price reform will affect the demand for business and leisure travel. However, we do feel that forward-planning and travel policy controls will become more important.”

On the leisure front, Century Holiday International Travel Group, Shanghai branch, vice general manager, Frank Kao said the market has already been regulating itself by supply and demand without much government control. While pricing varies between low and peak travel seasons, Century Holiday’s Kao said he has never encountered airlines charge above the ceiling of published rates.

“It’s hard to tell whether airfare will rise as it relates greatly to China’s economy. Based on big data and online websites (however), it seems economic prospects are not optimistic so there will be downward trend.”

A leisure travel agent in Beijing who spoke to TTGmice on the condition of anonymity also expected lower airfares from Chinese carriers in the future as high-speed trains are increasingly seen as alternatives to flying.

The source remarked: “If one takes the train between Xi’an and Chengdu or through Guangxi area, the view from the window will be super nice! While if taking a flight, you worry about the airflow bumps all the time.”

CWT Meetings & Events, JTB join forces SMM adoption

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CWT Meetings & Events, Carlson Wagonlit Travel’s meeting & events division, has partnered with JTB Communication Design, the meeting & events arm of the JTB Group, to provide Strategic Meetings Management (SMM) services to companies in Japan.

The partnership will create SMM solutions tailored to Japan’s unique transportation, accommodation, venue management and regulatory environment.

From left: JTB Communication Design’s Tadashi Machida; and CWT Meetings & Events’ Kari Wendel

Strategic Meetings Management (SMM) is the enterprise-wide management of meetings and events. It’s a strategic approach to managing a company’s meetings and event processes, suppliers and data to create substantial efficiencies. The benefits include greater transparency of spend, cost reductions, improved compliance, risk mitigation and improved effectiveness of the company’s meetings and events.

“We’re seeing a lot of interest from our clients to include their operations in Japan as part of their global SMM programmes,” said Kari Wendel, vice president, global SMM strategy & solutions, CWT Meetings & Events. “However, the nuances of Japan’s meetings and events landscape mean that SMM solutions which work well in other parts of the world can’t be applied wholesale in this market.”

“We have created, for the first time, a real centre of excellence for enterprise meeting strategies within the Japanese market. The partnership will support the continued advancement of our global capabilities as well as our clients’ strategies,” added Wendel.

The implementation of SMM programmes by European and American companies with global operations in sectors such as IT, pharmaceutical, energy, and insurance has accelerated in recent years.

Asia-Pacific remains among the least mature regions when it comes to SMM adoption, primarily because processes tend to be highly manual. This is a result of local market nuances which may not fit a global framework on which most technology is engineered. Still, Japan is one of the markets in the region where interest in SMM programmes is quickly gaining traction.

In a 2016 study by CWT, more than half of meeting and event planning professionals surveyed said their companies had achieved savings of 10 per cent from their SMM programme, with a further 17 per cent of respondents saying they had saved more than 15 per cent.

AMEX GBT reports complex pricing landscape ahead for buyers

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The Hotel Monitor 2019, published by American Express Global Business Travel (GBT), finds that geopolitical factors along with global, regional and local economics driving a diverse range of conditions for those negotiating hotel rates in key business destinations.

The first in a series of Monitor reports, Hotel Monitor 2019 was created by the Global Business Consulting team at GBT to support buyers ahead of the RFP season.

The report includes a 2019 pricing forecast for 150 key cities around the world, plus a white paper on accommodations programme optimisation.

The report forecasts a wide range of hotel rate fluctuations across regions in 2019, as buyers prepare for RFP season

Here are Asia-Pacific highlights:

Asia-Pacific economies are expected to grow by around 5.6% in 2018 and 2019, accounting for nearly two-thirds of global growth.

Demand continues to rise across the Asia-Pacific region, in particular India and China. This is creating a changing travel dynamic across the region, and room availability can be a challenge in popular locations such as Singapore, Hong Kong, Sydney, Tokyo and Bangkok.

New hotel builds are keeping pace with increased demand, meaning rates remain favourable to buyers in most locations. Overall, room rates should continue to increase moderately through 2018, although this will vary city by city.

Meanwhile, these are the report’s global highlights:

Global uncertainty impacting travel policies and demand
Traveller security and political unrest are expected to be catalysts for significant rate fluctuations globally, and demand for more security-compliant properties is growing – particularly in upscale hotels. Global policy trends, such as the impending Brexit, and changes to the NAFTA trade agreement, are also expected to impact trade and travel activities.

Hotel rates rising alongside flourishing regional economies
The Asia-Pacific region is anticipated to account for nearly two-thirds of global growth, with around 5.6% GDP growth in 2018 and 2019. This is reflected in projected hotel rate increases, and the Monitor finds similarly moderate rises in Latin America where the economy continues to improve.

Hoteliers striving to keep pace with increased demand
Globally, growing demand for hotel supply often outpaces room availability. Limited supply growth combined with steady demand is boosting rates in many European destinations.

However, in the Middle East, oversupply and other factors are pushing prices down in some Gulf states. North American hoteliers report increases in bookings and revenues, partly driven by strong business travel and group growth; rates are predicted to rise across the continent.

“As we enter hotel RFP season, overarching global and market tendencies will play a critical role in the operational and financial success of travel programmes,” said Harris Manlutac, head of global business consulting APAC, American Express GBT.

“Reviewing how others have adapted to changing business conditions provides an important opportunity to identify best strategies and ensure time and resources are utilised in the most cost-efficient way possible.”

The Hotel Monitor 2019 is the first of a regular Monitor series: future editions will analyse air and ground transport, starting later this year and in 2019.

Comprehensive details and analysis of factors impacting hotel rates at a national, regional and local level in 150 key cities can be found in the 2019 Hotel Monitor report and the 2019 Cities Forecast.

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