Asia/Singapore Tuesday, 5th May 2026
Page 762

CWT rolls out automated Price Tracking

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Carlson Wagonlit Travel is rolling out Price Tracking worldwide, following a successful trial that delivered savings of up to two per cent of total travel spend.

The Price Tracking technology continually monitors prices for flights and hotel rooms, checking them against existing bookings. Whenever it identifies savings, CWT cancels and re-books for less, providing clients with the best possible deals – and delivering significant savings.

When it finds a lower airfare or hotel rate, Price Tracking alerts a CWT travel counsellor who rebooks rebooks that portion of the traveler’s itinerary

“This technology can save our clients up to two per cent – that’s a huge sum of money for any company with a sizeable travel programme,” Patrice Simon, CWT’s chief technology officer, strategy and new product development, said in a statement. “Best of all, it’s largely automated, running in the background 24/7, delivering savings every single day.”

The service is the result of a partnership between CWT and Yapta, a provider of airfare and hotel price-tracking services. Initial trials in the US were very successful, and the scope for savings across the rest of the world is even greater, given the fragmentation of offerings across Latin America, Europe and the Asia-Pacific.

Currently, CWT counsellors manually rebook approximately one in 20 itineraries with the same flight or hotel at a lower rate. Fully automating the process will further improve that rate.

Over the next 18 months, CWT will be expanding Price Tracking globally.

SIA makes frequency changes to Los Angeles, San Francisco flights

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Singapore Airlines (SIA) will be launching non-stop flights between Singapore and Los Angeles using the new Airbus A350-900ULR aircraft in November, and step up existing daily non-stop Singapore-San Francisco services to 10 times per week.

SIA’s A350-900ULR

Flight SQ38 from Singapore to Los Angeles will commence on November 2, 2018. The route will initially be served thrice a week, departing Singapore on Wednesday, Friday and Sunday. Daily operations will commence from November 9, 2018 after an additional A350-900ULR aircraft enters service. From December 7, 2018, a further three services per week will be added as SQ36, increasing total non-stop flights between Singapore and Los Angeles to 10 times per week.

With the introduction of non-stop services between Singapore and Los Angeles, SIA’s existing service to Los Angeles via Seoul will cease after November 30, 2018. The Singapore-Seoul frequency will be maintained at four flights per day with the introduction of a new Singapore-Seoul return flight from December 1, 2018, operating as flight SQ612.

SIA will also be increasing frequency on the existing Singapore-San Francisco route with three more weekly flights, with effect from November 28, 2018. The new services will operate as SQ34, departing every Wednesday, Friday and Sunday to San Francisco and will complement existing daily SQ32 non-stop services.

SIA will be the first airline in the world to operate the A350-900ULR, with seven on firm order with Airbus. This ultra-long-range aircraft will be configured in a two-class layout, with 67 Business Class seats and 94 Premium Economy Class seats.

Novotel marks 500th hotel milestone with opening in Seoul

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AccorHotels has opened Novotel Hotels & Residences, the brand’s first mixed-use development which combines a hotel and residences, in the heart of Seoul’s shopping district in South Korea.

The Novotel Ambassador Seoul Dongdaemun features 331 rooms in double-, twin-, or triple-bed configurations. There are also 192 residences that are a mixture of studios and one-bedroom suites. All dwellings feature high-speed wireless Internet, 55-inch full HD television and one-touch temperature control.

A hotel room in Novotel Ambassador Seoul Dongdaemun

Services in the property have been enhanced with the use of digital technologies including a mobile concierge and a smart phone which guests can use freely during their stay. The phone is pre-loaded with hotel information, maps, as well as call and message functions.

Guests can also scan QR codes assigned to each individual guest room and enjoy remote access to room controls and amenity service requests with the iStay app that can be downloaded to their own phone. A smart kiosk also provides guests with useful hotel information including facilities, and the latest F&B and room promotions.

Novotel Ambassador Seoul Dongdaemun’s exterior

Amenities within the new-build include three F&B options, an indoor swimming pool on the 20th floor, fitness centre, an Executive Lounge, and a Kids’ Zone. Events planners can avail any of the four meeting spaces, ranging from the Grand Ballroom which can host up to 280 guests banquet-style, to the meeting room for smaller-sized functions for up to 20 pax.

The new-build stands near major attractions such as Dongdaemun Design Plaza (DDP), Dongdaemun Fashion Street, and the Dongdaemun History and Culture Park Station on lines 2, 4 and 5 of the Seoul underground.

Beyond Asia: Pearl Lounge, Rock and Roll Team Building, and Cebit Russia

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New Pearl Lounge at Cairo International Airport
National Aviation Services (NAS) recently inaugurated its Pearl Lounge at the Cairo International Airport.

The new Pearl Lounge, located at Terminal 2 in Departures, covers an area of 540m2 and offers business travellers and guests complimentary Wi-Fi, tablets, charging power points, F&B, and comfortable seating to relax and unwind or catch up on work.

This is the fifth NAS lounge in the country. Globally, NAS has a presence in 17 countries across the Middle East, Asia and Africa; managing 31 airport lounges, and providing ground handling services to seven out of the world’s top ten airlines.

Rock and Roll in Hawaii
Sydney-based Rock and Roll Team Building has expanded to Hawaii, and have designed a new workshop that provides audiences with a unique insight into the music and culture of the Hawaiian Islands.

The ‘Rock with the Spirit of Aloha’ workshop will feature stirring harmonies, enchanting sounds of Ukulele, rhythms from the traditional ‘Pahu’ drum and the elegance of the Hula. The programme will combine ancient stories and music to take people to the heart of Hawaii in a fun and interactive manner.

It can be adapted to suit any audience size, or venue, and is suitable for conference programmes as well as an incentive programme activity. The workshop can also be adapted to become the entertainment for evening events with the added value of the band being able to play ‘party songs’ to fill the dance-floor after the interactive programme.

Rock and Roll Team Building’s Hawaiian musicians include Ukulele master Kalei Gamiao, and Mark Caldiera, who toured as the singer of Canadian rock legends Loverboy. More details will soon be released.

Cebit goes to Russia
Computer fair Cebit, will be taking place from March 19-21, 2019, at Skolkovo Technopark, Moscow, Europe’s largest technology park.

The exhibit programme of Cebit Russia will be based on the top themes of the Cebit Hannover event and cover a wide range of topics from Internet of Things, Artificial Intelligence, Blockchain, Mobile Solutions, Future Mobility, Startups, Security Solutions to Unmanned Systems & Drones.

Punthill Apartment Hotels ready to welcome guests

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Apart-hotel Punthill Ivanhoe has opened in Melbourne’s North Eastern suburbs, close to the city’s medical precinct.

The hotel’s 52 one- and two-bedroom apartments sit atop one of Melbourne’s highest points, encompassing three floors of a new building designed by Fender Katsalidis Architects.

All apartments are self-contained with cooking facilities and generous living areas, making them ideal for business and leisure guests, or those on an extended stay. East-facing apartments also offer views of the Dandenong Ranges. Facilities in the complex include a cafe/bar, gym, and parking spaces.

Punthill Ivanhoe stands 12km from Melbourne’s CBD, and is opposite the Austin Health precinct and Olivia Newton-John Cancer Wellness & Research Centre.

This is the latest addition in Punthill’s 14-strong portfolio of upscale apartment hotels located in prime locations across Melbourne and Brisbane.

GM Philip Wong at helm of Mercure Singapore Bugis

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AccorHotels has appointed Philip Wong as general manager of Mercure Singapore Bugis.

In his new role, Wong’s responsibilities include overseeing all hotel operations, sustaining successful business and profitable operations. In addition, he will also work closely with AccorHotels on key strategies, operational excellence and group-wide initiatives.

A hotel veteran with over 35 years’ of operational experience, Wong has held numerous senior management positions in hotels in Asia for companies such as Starwood Hotels and Resorts, Ritz-Carlton Hotel Company, Shangri-La International Group and Cairnhill Hotels & Resorts.

Prior to joining Mecure Singapore Bugis, he was general manager/area general manager of Dorsett Singapore.

Dream Hotel Group gets new development VP for China and North Asia

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Dream Hotel Group has announced the appointment of Sunny Li as vice president of development for China and North Asia.

Based in Shanghai, Li will be responsible for driving the company’s four lifestyle hotel brands into China and North Asia markets.

With 30 years of experience in hotel development and portfolio expansion, Li brings to Dream Hotel Group a global network of relationships with real estate developers, capital groups and private investors.

Prior to joining Dream Hotel Group, Li held multiple positions with Wyndham Hotel Group, Marriott International, Rosewood Hotel Group and Morgan Stanley, covering development operations and sales & marketing on both the regional and property levels in Australia, New Caledonia, India, Korea, Japan and China.

He most recently served as COO at Sinowood Hotels & Resorts, responsible for overall business development, including real estate management, hotel management and tourism town management.

Sangjay Choegyal named as GM of Shinta Mani Wild – Bensley Collection

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Shinta Mani Hotels has appointed Sangjay Choegyal as general manager of the Shinta Mani Wild – Bensley Collection, a luxury tented camp opening in Cambodia come November 2018.

Choegyal brings a decade of experience in luxury, boutique and remote properties to his new role. His previous experience includes assignments at Four Seasons Tented Camp Golden Triangle and Four Seasons Koh Samui in Thailand, Amankora Punaka in Bhutan and Gal Oya Lodge in Sri Lanka where he was the director for 5.5 years before joining Shinta Mani Hotels.

Shinta Mani Wild – Bensley Collection is a 800ha private nature sanctuary featuring 15 100m2 tents elevated over water, located in the remote wilderness of the Southern Cardamom National Park, a three hours’ drive from Phnom Penh.

Asiatravel suspends trading on SGX

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Asiatravel.com Holdings suspended trading on July 6

Asiatravel.com Holdings has ceased trading after its controlling shareholder missed an important payment late last month, Singapore’s Business Times reports.

Established in 1995, the Singapore-headquartered online travel company was listed on the Singapore Stock Exchange (SGX) in 2001. In 2012, it established a B2B division comprising TAcentre.com and Savio-Staff-Travel.

Asiatravel.com Holdings suspended trading on July 6

Business Times reported that Asiatravel.com Holdings’ controlling shareholder had missed a scheduled funding payment in the amount of S$7.35 million (US$5.42 million) due on June 30, and creditors, supplier and stakeholders proceeded to query the B2B travel company on its financial position.

The company’s independent auditor, Ernst & Young, also included a disclaimer expressing uncertainty as to the group’s ability to continue as going concern according to rules by Catalist, the secondary board of the SGX established to attract young and fast-growing firms, according to Business Times.

Business Times reported that the group incurred a net loss of S$34.6 million for the financial period ended Dec 31, 2017.

Asiatravel.com Holdings’ 2017 financial report was not available on its website at press time.

Hike in India visa fees puts Malaysian corporate groups off

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Stakeholders have lauded the government's latest move in making e-visas easier to obtain

Malaysian corporates are reconsidering sending incentive groups to India, in lieu of the increase in visa fees.

Recently, the India government increased the visa fees for Malaysians to RM462.60 (US$156.30). The fee hike will also come with an increased stay period covered by the multi-entry visa, from the existing six months (at a price of RM194.60) to a year.

The increase in visa fees will make it harder to promote India as an incentive destination for Malaysians

Raaj Navaratnaa, general manager at New Asia Holiday Tours & Travel, opined: “The hike in visa fee has drastically impacted travel considerations. It is not practical to pay so much for a one-time travel to India. Companies can travel by LCC within South-east Asia for the price of the Indian visa. Destinations like Delhi, Jaipur and Kerala, which are popular incentive destinations, will lose out because of the new visa fee.”

Raaj pointed out that a group of 32 pax that were initially looking at a five-day incentive trip to Kerala have decided to switch destinations to either Sri Lanka or the Maldives. A similar sized group however, will be proceeding with their planned incentive to Kerala next month as visa applications had already been completed prior to the fee hike.

“That same company however, is reluctant to pay for last minute additions, as it means having to pay the new visa fee,” he shared.

For Stephen Thomas, managing director at Topaz Travel & Tours, his company has two incentive groups – one of which is from the property sector, – that have decided to change destinations in lieu of the fee hike. The original plan of a five- to seven-day incentive to Delhi in 2019 has now been changed to Japan or Dubai.

“The other group of 90, which hails from the oil and gas sector, are now considering Nepal instead of Kerala,” Thomas said.

Similarly for Hidden Asia Travel & Tours’ managing director Nanda Kumar, a group of 40 pax from the automobile industry are now eyeing Sri Lanka or Thailand as possible alternatives for their incentive trip this September. They had originally planned to visit Delhi, Jaipur and Agra.

“The new visa fee has made it harder to promote India as an incentive destination. It is almost the same price as a trip to Delhi which costs between RM500 to RM650 on an LCC; and to the south Indian cities of Trichy and Chennai for less than RM500,” Nanda remarked.

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