Asia/Singapore Friday, 16th January 2026
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Events Travel Asia gets Vietnam specialisation with new partnership

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Bangkok-based business event specialist Events Travel Asia (ETA) and DMC Phu Bao Destinations & Events in Ho Chi Minh City have joined forces to sharpen their destination offerings for a wider range of clients.

ETA’s group managing director and CEO, Max Jantasuwan, told TTGmice in a phone interview that the partnership was years in the making, after both companies first worked together on a business event in Phuket for an American client in 2014. ETA and Phu Bao went on to co-manage the same client’s events in destinations such as Japan and South Korea.

Max Jantasuwan

Although an agreement on the partnership was made in February, the official announcement only came recently, after both companies completed internal preparations like “linking their work systems, staff training and internal communications”.

While ETA has experience in taking business events from both Thai and international companies to various destinations in Thailand and around the world, Phu Bao is an expert in Vietnamese destinations and has an extensive clientele of domestic companies.

“Coming together allows Phu Bao to take its domestic clients beyond Vietnam’s borders, and ETA to retain clients by offering Vietnamese cities and resort areas as fresh destination options. Furthermore, ETA can benefit from Phu Bao’s local expertise and get strong on-the-ground sales and operations support,” said Max.

He added: “Vietnam is a hot destination for many of my longhaul clients from Europe and Russia. For many of them, it is also a fresh option. Those who have not been to Vietnam in the past five years will be surprised to see how much it has changed, especially in the resort areas where infrastructure is a lot more modern and there are more five-star resorts.”

“ETA is wholly committed to this partnership, our sister brand. We have invested financially and time-wise to dedicate an ETA director, Lawan Malapet, to support Phu Bao’s office in Ho Chi Minh City. She has vast experience in event management and hospitality, and goes up every once or two months to train Phu Bao’s staff and meet with the management team. We are also actively promoting Phu Bao and Vietnam in our communications programmes,” shared Max, who is also personally involved in regular team training and education.

Comexposium partners with Amara Group

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GIIAS 2016

Comexposium Group, an event organiser, has signed an agreement with Jakarta-based PCO Amara Group, to organise and grow automobile shows in Indonesia.

The goal of the joint venture is to combine Amara’s know-how of the automotive industry and Comexposium’s global network to increase international participation and attendance to Gaikindo Indonesia International Auto Show (GIIAS), and accelerate the creation of new industry events – starting with the Gaikindo Bus & Truck Show that will be launched in 2018.

GIIAS 2016

GIIAS gathers more than 360 exhibitors including leading international car manufacturers, and welcomes more than 450,000 B2C and B2B visitors.

The market offers great potential for show expansion: Indonesia is currently the second largest manufacturer in Asia-Pacific with 34 per cent market share, and consumption will be driven by the addition of 21 million new consumers projected in 2020.

The partnership will be finalised in August.

The Murray unveils a host of event spaces

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Cotton Tree Terrace

The Murray, Hong Kong, a Niccolo Hotel, will boast over 1,900m2 of meeting and event spaces when the 336-key property opens later this year.

The building’s architectural and design studio Foster + Partners has kept the former driveway and its arches, and converted it into a semi-alfresco venue, The Arches. Able to hold over 500 guests, the space also boasts views of Hong Kong Park and St John’s Cathedral, and is suitable for creative events from fashion shows to luxury automotive showcases.

Cotton Tree Terrace

Adjacent to The Arches is the 130m2 Cotton Tree Terrace, a space that can hold up to 100 guests. The property’s Garden Level, meanwhile, offers 150m2 of landscaped event space for a maximum of 125 guests, ideal for private gatherings.

Meanwhile, on the second floor of the hotel are the multipurpose function rooms comprising a pre-function area and six rooms that range from 35-40m2, three of which can be combined for a larger space of 105m2.

There is also a larger 420m2 conference room, the Niccolo Room, equipped with the latest audiovisual equipment, on the 25th level ideal for conferences or galas. The venue can be partitioned to create a pre-function room or up to eight individual spaces – each outfitted with wall panels that can slide back to reveal 65-inch flatscreen TVs. This is the property’s largest indoor venue, and can welcome up to 360 guests for a cocktail-style reception.

Lastly, on the top floor of The Murray will sit The Aviary private dining room, set within a restaurant and bar. It can accommodate up to 12 guests.

Inventive expense tracking answer to rise in Asian bleisure travel habits: Concur

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The rise of bleisure travellers – those combining business trips with leisure experiences – in Asia is sounding the call for more inventive expenditure tracking, in order to improve transparency and reduce out-of-policy spending.

Business expenses related to travel and entertainment encompass eight to 12 per cent of the average organisation’s total budget, with 20 per cent being out-of-policy spending, reported Concur Technologies.

And with the rise of bleisure habits, “the whole dynamic of the traveller is changing”, noted Nick Evered, senior vice president and general manager of Concur Technologies in Asia-Pacific.

Evered said: “The new young traveller spends a couple of hours a day using mobile applications. This is changing the way the business traveller thinks.

The key, Evered expressed, is providing applications that the bleisure traveller can use to combine both business and leisure travel bookings, using a system that “also gives the company transparency” of expenditure.

This can help tackle the 50 to 60 per cent of accommodation reservations that are in breach of company policy, he said.

Concur runs the mobile application TripLink, which supports direct supplier bookings while allowing organisations to capture expenditure that falls outside its corporate travel system.

Playing into popular services, the company established a partnership with ride-hire company Grab to launch Grab for Work, a transport expense management tool for businesses to organise and oversee ground travel expenditure using Grab services.

However, Evered added that there may be a misnomer in creating “the killer app for booking travel” as it might not be what travellers want. He observed that in Asia, “social phenomena are now blurring into business”.

He elaborated: “People want to be able to book Grab, Uber, a flight, a restaurant and so on within WhatsApp, WeChat, Kakao Talk or Line. (Businesses are) tapping into the social network through social applications. We’re figuring out how to participate in that.”

Concur recently opened in South Korea, where conglomerates are starting to welcome cloud-based travel expenditure tracking and more US bleisure travellers are coming into Asia via the country.

Sabah convention centre targets 2019 opening

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Sabah International Convention Centre

Construction for Sabah’s first dedicated convention centre is expected to be completed by end-2018, and be fully operational by January 2019.

Developed by Yayasan Sabah Group, the Sabah International Convention Centre will be a five-storey building with a built-up area of 92,000m2. The centre will be equipped with a 5,200m2 column-free convention hall, alongside meeting facilities and VIP suites, as well as a performing arts hall with a permanent two-tier seating for 1,200 people.

Sabah International Convention Centre

Other facilities include a 7,000m2 open plaza, 4,000m2 indoor F&B area and more than 1,000 parking bays.

The new centre will sit within the Kota Kinabalu Central Business District, five minutes from the city centre, 20 minutes from Kota Kinabalu International Airport and 10 minutes from the State Administrative Centre.

In the lead up to the centre’s opening, Sabah’s leaders in the business events industry have been investing in programmes to uplift professionalism and prepare the local industry for future conferences.

As well, Place Borneo, a PCO based in Kuching, Sarawak, has set up an office in Sabah in June. Mona Manap, managing director and founder at Place Borneo, told TTGmice her decision was encouraged by new business opportunities in Sabah.

She added: “Sabah is the blue ocean for business events, it being new and on the verge of rapid growth.”

 

Marriott’s new landmark MICE hotel in Asia sets eyes on large meetings

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Bangkok Marriott Marquis Queen’s Park

Marriott Hotels & Resorts’ first Marquis-designated property in Asia is determined to lure larger corporate and association meetings that Bangkok has not been able to secure due to the previous lack of hotels with massive room keys and wide ranging meeting facilities under one roof.

The Marquis designation is reserved for B2B-ready properties that satisfy seven key requirements such as being in a gateway city, occupy an iconic building, are of exceptional size and offer spectacular facilities.

Bangkok Marriott Marquis Queen’s Park

Speaking to TTGmice last Thursday, general manager Bob Fabiano said: “With 1,360 rooms, we are the largest hotel in Bangkok, and we have corresponding meeting spaces of over 5,000m2 (totalling 35 different function rooms). Up until we opened, a meeting planner who wanted Bangkok for their regional or global event (consuming) a 400-plus peak room count, they would have to split hotels. For most planners, that is a nightmare. As a result, most major events needing 1,000 rooms and up often go somewhere else.”

With the hotel’s sheer size and varied event spaces, Fabiano is determined to change how planners regard Bangkok, adding that the city already has many factors in its favour – such as “competitive room rates compared to other business event cities like Singapore, Hong Kong and Seoul” as well as “excellent airlift from around the world”.

The hotel is also brandishing its “vast variety of dining options for business events” as a major selling point to make “MICE our true success story”.

At its MICE media showcase last week, the hotel created a unique venue by merging Soba Factory with Goji Bar and presented an international menu featuring Thai, Chinese, Japanese, Indian and Italian dishes paired with specially crafted cocktails, and quality wines and beers.

Fabiano said the event demonstrated the “fluidity of our service” – one that allowed an eight-course dinner to be completed in two hours but at a comfortable pace, allowing guests to enjoy their food and conversation – as well as a varied culinary experience made possible by F&B talents scouted worldwide.

He added: “Hotels have an average reputation for food, especially in banqueting. We are changing that. Here, our food goes from oven to plate, and that shows in the quality of the food we serve, and the comments we have gotten from our customers.”

These attributes have led to several repeat businesses across the coming years, according to Fabiano, who also revealed that the hotel had just secured its first three-year commitment from a client whose first meeting will only take place this August.

Fabiano said the hotel has welcomed a mix of corporate meetings, association events and incentives, with group sizes ranging from 350 to 400 pax for larger events with complex venue requirements, to 100 to 120 pax for straight-forward meetings.

American Express Global Business Travel acquires Banks Sadler

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American Express Global Business Travel (GBT) has inked an agreement to acquire Banks Sadler, an international event management agency headquartered in London, and bring it under the American Express Meetings & Events division.

The transaction is expected to be completed in 3Q2017.

Issa Jouaneh, senior vice president and general manager of American Express Meetings & Events, said the acquisition is strategic for his organisation and a positive development for Banks Sadler and its customers.

Jouaneh said: “Banks Sadler is one of the most respected M&E brands. It brings an extensive range of services and solutions with an independent agency mindset that we will maintain and grow. Combined with American Express Meetings & Events leading capabilities and global footprint, our clients will benefit from an expanded value proposition.”

Banks Sadler was founded in 1982 in London and has offices in York, Windsor, Paris, Dusseldorf and New York. It has approximately 250 employees. Under the leadership of Leigh Jagger, the company has expanded its service and portfolio to multiple marketplaces.

Jagger said: “Though customers will not notice any change, the business is now supported by one of the largest travel and meetings management companies in the world. We will, therefore, continue to offer best-in-class, event planning and management while benefitting from American Express Meetings & Events’ supplier relationships, global scale and expertise of strategic meetings management programmes.”

Steven Curts, American Express GBT’s chief strategy officer, said: “In transient business travel and meetings and events, our focus is always on improving customer experience, product offering and global footprint through strategic acquisitions, partnerships and organic growth. The purchase of Banks Sadler is another important step on our strategic journey.”

Hong Kong gets its first business travel mobile app

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TravelSky has launched Hong Kong’s first business travel management mobile app aimed at providing business-ready travel service based on corporate travel policies for cross-border corporate travel demand.

The app offers three languages – English, Traditional Chinese and Simplified Chinese – and boasts features such as customised flight bookings for each corporate client, trip approvals, flight data, and flight statuses.

CozyGo

 

It allows the traveller the automony to manage his/her own bookings and approval processes with just a few clicks, without the need to spend extra time on internal communications for approval. The app also stores frequent flyer information to provide convenience for repeated bookings.

Peng Bo, general manager of TravelSky’s global distribution system unit, said: “ CozyGo is our flagship product for travel management companies in China, which achieved 120,000 downloads in 2016. We aim to capitalise on Hong Kong’s high-potential market to capture market share in the corporate travel sector here.”

Hong Kong’s large SME sector in particular is known for frequent cross-border business travel. According to TravelSky, bookings with Chinese commercial airlines increased by almost 12 per cent from around 449 million in 2015 to around 502 million in 2016. In the first two months in 2017, domestic flight bookings with Chinese commercial airlines recorded a YOY increase of nearly 14 per cent, to around 75 million.

Sala Khaoyai offers summer buyout

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Sala Khaoyai

Sala Khaoyai, Sala Hospitality’s boutique resort, is offering a summer buyout promotion.

The property, located three hours from Bangkok, has a total of seven rooms and pool villas. Guests will have full access to the grounds, and obtain full support from the on-site staff team.

Sala Khaoyai

Amenities on the property include a rooftop terrace, an infinity fool, and the Hilltop Restaurant and Bar. Meanwhile, the surrounding region can be explored via winery tours, golfing or hiking through the national park.

Prices start from THB70,000++ ($2,060) for the entire property.

For bookings or more information, email info@salahospitality.com or visit www.salahospitality.com.

One minute with Kris Marthin

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Kris Marthin
Kris Marthin

What do you love most about your area of specialisation in this hospitality industry?
What I love most about my area of specialisation is that I get to enjoy working in a dynamic environment, and one that is full of creative teamwork. In boutique hotels, we have more flexibility, so we can go the extra mile and exceed guests’ expectations.

What’s the first thing on your plate as the new corporate director of sales and marketing?
There are two things on my to-do list. First, I must ensure each market segment has a good balance of market mix distribution. Second, I must position Shinta Mani as a luxury boutique hotel brand in the market.

Shinta Mani has a strong commitment to responsible tourism. How do you intend to contribute towards this personally?
I personally seek to reduce the use of plastics in my daily life. Every year, I also get involved in charity programmes that support an orphanage.

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