Asia/Singapore Tuesday, 5th May 2026
Page 850

JNTO’s Singapore office gets more ambitious with association meetings

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Now into its second year of operations, the Singapore-based Japan MICE Bureau of both the Japan Convention Bureau (JCB) and Japan National Tourism Organization (JNTO) has intensified its focus on association meetings from Asia-Pacific.

Speaking to TTGmice, Susan Maria Ong, deputy director of JNTO Singapore, who leads the business events foray, explained that as many advancements have been made in the corporate meetings and incentives space, it was now time for her office to do more to win over association meetings.

Susan Maria Ong

“We are taking a big step forward to do something new this year, and that is to fly Asia-Pacific-based association executives of global organisations to Singapore for a seminar we are running on October 24, a day ahead of ITB Asia. They will get to meet with 10 Japanese convention bureaux and learn how these cities can support their future meetings,” shared Ong.

“We are also participating in the Singapore MICE Forum’s B2B MICE exchange next week. JNTO will exhibit on its own this time, but we will study the potential benefits Singapore MICE Forum can bring to Japan and perhaps then encourage our city-level stakeholders to join us in future editions,” Ong said.

These exposures come in addition to JNTO’s annual Meet Japan event for association event planners, and regular seminars to educate Japanese hoteliers, venue and attraction managers, ground handlers and other tourism industry suppliers on the benefits hosting association meetings can bring to their business and Japan, as well as things that must be done to deliver successful association meeting bids.

“We are also bringing to their attention the existence of important associations that can support our efforts, such as ICCA and IAPCO, and are encouraging them to participate in activities run by these associations,” Ong said. She added that if Yokohama succeeds in its bid for ICCA Congress 2020, Japan’s MICE stakeholders will get a boost in association education.

Japan’s heightened efforts to establish itself as a desirable destination for association meetings will be supplemented by the recent establishment of a Japan MICE Bureau in Paris. With this, both JCB and JNTO have five international MICE bureaux worldwide, including London, New York, Seoul and Singapore.

Fukuoka’s enthusiastic, relevant CVB wins over world innovation community

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Iain Bitran

The International Society for Professional Innovation Management (ISPIM) has confirmed its 5th ISPIM Asia-Pacific Innovation Forum 2018 in Fukuoka, Japan, after being impressed by the city CVB’s clear understanding of the needs of the association and its ability to round up support from the local innovation community.

Iain Bitran, executive director of ISPIM, told TTGmice that his first contact with Fukuoka Convention & Visitors Bureau representatives at IT&CM Asia-Pacific in 2015 had left a deep and positive impression on him.

Iain Bitran

“They came to our meeting with all the information that I’ve always wanted – a report on business innovation in Fukuoka, a list of industries in the city, names of all the universities in the city, etc,” said Bitran.

While Bitran had in mind to consider Fukuoka for an event in 2019 or 2020, his decision was “accelerated” when he had an earlier chance to visit the city for the ICCA Associations Meetings Programme held from June 29 to July 1, 2017.

“(Fukuoka Convention & Visitors Bureau) arranged eight meetings for me while I was in Fukuoka and I was convinced after the meetings that there was sufficient local interest for us to be able to put together a really good programme,” Bitran explained. He added that the bureau also made an effort to meet with ISPIM members in Japan to understand the style, needs and objectives of the summit.

Bitran underlined the importance of a well-prepared CVB that is committed to helping the association achieve its goals and leave behind a legacy of knowledge.

He remarked: “Some CVBs will give you only maps, while others will give you money. At ISPIM, we see the CVB as the first port of call whenever we consider taking an event to a city. The CVB has to become our partner.

“We know that every city has hotels, venues and attractions. What we lack is the connection to the local innovation community and relevant government agencies, and knowledge about innovation incubators in the city, and the state of the local start-up scene. If the CVB cannot make these connections for us… we’d just be tourists in a destination and nothing more will happen after the meeting ends.”

The 2018 ISPIM Asia-Pacific Innovation Forum will be held at Hilton Fukuoka Sea Hawk. Some 200 attendees from 30 countries are expected, but Bitran hopes to grow the number closer to date with more delegates from Japan and Asia-Pacific.

APFAO inks MoU with ICCA

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Octavio B Peralta (left) and Martin Sirk

The Asia-Pacific Federation of Association Organizers (APFAO) and the International Congress and Convention Association (ICCA) have signed an MoU on June 29 which will see the implementation of programmes and activities based on mutual interests.

For example, the two organisations will support NTOs in setting up national associations for associations executives, and enhance the engagement of association executives at ICCA and APFAO events.

Octavio B Peralta (left) and Martin Sirk

Octavio B Peralta, APFAO pro-tem head of secretariat and founder of the Philippine Council for Associations and Association Executives, has also indicated that the two organisations are thinking about organising joint events.

Peralta pointed out that ICCA has supported APFAO since its inception, and works with associations to build their capacities and grow their network with ICCA members.

“They helped us ‘tell the story’ to their members – convention and visitors bureaus, tourism boards, meeting planners, etc. – to relate with associations in their respective countries, and to encourage the formation of national association of associations like APFAO,” he said.

Peralta added: “On its part, APFAO is supporting ICCA’s Association Meetings Programme which brings associations and meeting professionals to one forum.”

Earlier in April, APFAO also signed a memorandum of cooperation with the American Society of Association Executives, which Peralta said includes jointly organising conferences and forums on association governance and management, credentialing programmes, networking and strategic alliances among members.

Christchurch to host AASA Conference in 2019

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Annie Potts addressing the audience

Christchurch has won an international bid to host the Australasian Animal Studies Association (AASA) Conference in July 2019, the first time it will be held in New Zealand.

To be held at the University of Canterbury, the conference is set to bring at least 250 animal experts to Christchurch from all over the world.

Annie Potts addressing the audience

The successful bid was presented by associate professor Annie Potts, who along with associate professor Philip Armstrong, is a co-director of the New Zealand Centre for Human-Animal Studies at the University of Canterbury, an interdisciplinary research focusing on the study of human relationships with other species.

Potts says the 2019 AASA conference in New Zealand will have a strong emphasis on Maori and other indigenous perspectives on human-animal relations.

“We will also cover such diverse subjects as animals in popular culture, the link between social violence and animal abuse, the rise of veganism worldwide, and the demonisation of introduced animals in Aotearoa and elsewhere,” Potts said.

ChristchurchNZ Convention Bureau and Tourism New Zealand Business Events, through its Conference Assistance Programme, assisted the Canterbury team to produce the winning bid.

Destination NSW appoints business development manager for Shanghai, Guangzhou

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Celine Dong (left) and Christine Tang

Destination NSW has appointed Celine Dong as the new business development manager for Shanghai.

Prior to joining Destination NSW, Dong was with the Singapore Tourism Board (STB) where she held the position of manager, Eastern China.

Celine Dong (left) and Christine Tang

In addition, Christine Tang has been appointed the first business development manager for the newly-opened Guangzhou office in Southern China.

Prior to joining Destination NSW, Tang was manager, Southern China, also with STB.

Both Dong and Tang will be responsible for building relationships with key travel trade partners, wholesalers, retailers, airlines and online agents to increase the awareness and sales of NSW tourism destinations and products in Eastern China and Southern China respectively, Sandra Chipchase, Destination NSW’s CEO, said.

China is the number one inbound visitor market for Destination NSW. In the year that ended March 2017, New South Wales welcomed more than 700,000 visitors from China who spent close to A$3 billion (US$2.4 billion).

Beyond Asia: Lane End Conference Centre, Prague Congress Centre, and Aleph Rome Hotel

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Heni Fourie
Heni Fourie

Lane End Conference Centre profiles event planners
Recent research undertaken by Lane End Conference Centre in Buckinghamshire, England, revealed that 75 per cent of event bookers do not class themselves as a professional events planner.

From a sample of 122 people who book events with 10 to 500 people on a regular basis at the venue, only 24.6 per cent described themselves as a professional planner.

Given the venue’s training-focused facilities, it is unsurprising that a further 9.8 per cent are professional speakers or trainers while PAs, who have long been recognised as key buyers, make up 21.3 per cent.

The remaining 44.3 per cent are HR professionals, administrators, marketing executives and specialists. There are also more unusual, non-event related professions such as welfare officer, commercial director, charity director and head teacher.

Heni Fourie, director of sales and marketing at Lane End Conference Centre, commented: “The latest research suggests that venues might be targeting the wrong audiences when it comes to event booking. While the focus should remain on targeting professional event planners and bookers, venues need to think outside the box to target a wider group of people, right up to and including senior managers, and even the managing director.”

Prague Congress Centre upgrades
Prague Congress Centre is undergoing renovations, with works scheduled to be completed in time for the ICCA Congress this November.

The venue’s two largest halls – the Congress Hall and Forum Hall – as well as public corridors and foyers will gain fresher interiors. A new information and registration desk will also be added to the main entrance. But the biggest undertaking of the project is the installation of 180 Wi-Fi points and 2,000 data slots throughout the building.

Aleph Rome Hotel now part of Hilton
Following an extensive restoration, Aleph Rome Hotel has reopened as part of the exclusive Curio Collection by Hilton, a global portfolio of upper upscale, independent and locally authentic hotels and resorts.

The 1930s property now boasts 88 keys, and is based a short stroll from the legendary Spanish Steps, Trevi Fountain, Villa Borghese and many other key attractions.

Renovation works were focused on blending the hotel’s Roman charms with contemporary features, while preserving its spirit, grandeur and historical treasures, including authentic Cipollino marble.

The hotel welcomes meetings and has a function room that can take 100 guests, as well as a suite that can accommodate up to eight guests should a more intimate setting be required.

Singex Holdings takes regional expansion into China

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SingEx Holdings has acquired a majority stake in Worldex, a reputable event organiser and event business solutions provider in Guangzhou, China from one of the world’s largest trade fair organisers, Fiera Milano.

The new subsidiary, Worldex-SingEx (Guangzhou), is in line with SingEx’s ongoing plans for regional expansion into the major markets of South-east Asia, India and China.

SingEx will harness its international networks and partnerships to grow the Worldex-SingEx portfolio of imported food tradeshows in China, under the Food Hospitality World China (FHW) trade event brand, in collaboration with food importers association, trade councils, logistics and ecommerce companies. FHW is a leading B2B marketplace designed to educate players on food variety, quality and safety demands of the Chinese market and facilitate business tie-ups between buyers from China and sellers from around the world.

At the same time, Worldex-SingEx has begun efforts to advance the Belt-Road Initiative (BRI) through working closely with China Council for the Promotion of International Trade (CCPIT) and selected provincial governments on multi-sector and themed tradeshows that focus on China’s exportable products and services. These events will be held in key Asian markets identified under the BRI, such as India, Sri Lanka and Thailand.

Worldex-SingEx will also develop China-based editions of SingEx’s core portfolio of new-to-market events such as IoT Asia, Last Mile Fulfilment Asia as well as innovate new marquee event concepts relevant to China’s market.

Read more about Singex Holdings’ forward plans following this acquisition in the next issue of TTGmice.

Yaana Bike Challenge invites corporates on a ride to do good

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Yaana Ventures and Grasshopper Adventures are welcoming corporate sign-ups for their inaugural Yaana Bike Challenge fundraiser.

Taking place in Vietnam from September 9 to 11, 2017, the event will see corporate managers participating in a 226km ride from Quy Nhon to Hoi An in support of Operation Smile, which funds corrective surgeries for Asian children born with facial deformities such as cleft lips.

Three fundraising corporate sponsorship packages are available for companies – a US$5,000 package that entitles participation of three riders from the company and assorted branding opportunities. There are also packages at US$3,500 (two riders, plus branding) and US$2,000 (one rider, plus branding).

“Apart from sponsors in travel, tourism and hospitality, we are working to attract corporates from other sectors in Asia who share our sustainable business and fundraising objectives,” said Willem Niemeijer, CEO of Yaana Ventures. Corporate sponsors from outside travel and tourism currently include Chow Energy, an investor in renewable power.

Yaana Bike Challenge has to date recorded 15 riders signups from sponsors including Yanna Ventures, Grasshopper Adventures, Antipodeans, Sansara, InVision Hospitality, Chow Energy, Khiri Travel, Green Trails, Ground, Remote Trails and ScottAsia Communications.

Grasshopper Adventures will provide full technical, equipment and guide support, including international-standard helmets, well-maintained bikes fitted for the conditions, support vehicles, English-speaking guide, bicycle mechanic, meals listed in the itinerary, as well as water and snacks during the rides.

Riders are required to arrange for their own air tickets and accommodation before and after the event and international air tickets. Grasshopper can recommend specific hotels and flights on request.

Individual participants who wish to raise their own funds for Operation Smile may pay US$850 to cover the cost of the three-day event and create their own fundraising platform through mechanisms such as GoGetFunding.

For more information, contact Yaana at bike2017@yaana-ventures.com

CWT launches new hotel distribution division

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Carlson Wagonlit Travel has launched its new business division wholly dedicated to hotel distribution – RoomIt by CWT.

RoomIt is designed to satisfy the ever-changing customer needs with increased functionality and personalisation capabilities while equipping companies with the tools to effectively monitor employees’ travel schedules.

Features include a consistent global booking experience; an intuitive hotel-booking tool; travel management services for companies of any size; better research and booking tools to access lodging options; travel management tools for tracking, reporting and payment; and access to traveller loyalty programmes and CWTs loyalty boost programme.

“RoomIt by CWT simplifies the hotel booking process and puts the most relevant lodging options all in one place,” said Scott Brennan, president, hotels, CWT.

The evolving landscape of Asia – the world’s largest business travel market

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Bertrand Saillet

Asia accounts for more than a third of US$1 trillion in annual spending globally[1] and sets to dominate business travel spending over a rate of 80 per cent until 2026[2].

By 2025, it is also estimated that 32 per cent of all world airline traffic will originate from Asia[3]. With this positive outlook fuelling growth, stakeholders are raising the bar for Asia’s travel landscape with tremendous developments.

In December 2016, the Singapore-Kuala Lumpur High Speed Rail (HSR) was officially inked. This ambitious project is estimated to come to fruition in 2026 and will cut travel time between the two cities from four hours (by car) to 90 minutes. Not only that, the continued proliferation of Low-Cost Carriers (LCCs) and the Pan-Asia Railway Network are events that will transform the travel ecosystem in the region.

Solid alternatives to traditional scheduled carriers
The developments of LCCs and railway transport present new solutions and more choices for business travellers. Asia’s business travel expenditure on LCCs has grown 11 per cent annually over the past three years, nearly double the growth rate in North America[4], indicating a shift from traditional scheduled carriers.

In 2017, LCCs will continue to dominate the Asia business travel industry as the region sees greater connectivity with expanding routes such as AirAsia X reinstating their flights to New Zealand, parts of Europe and new flight services to Hawaii in 1Q2017. Today, with 41 per cent of Asian business travellers indicating their willingness to adopt LCCs for business[5], the runway is primed for greater opportunities.

In the same vein, the addition of railway infrastructure such as the Singapore-KL HSR and Pan-Asia Railway Network will create a more competitive travel landscape, resulting in potential cost savings for companies. Apart from offering more choices, the HSR can save up to two hours of travel time, presenting a huge bonus for productivity and a more seamless travel experience. Similarly, Hong Kong also introduced a series of Intelligent Transport Services (ITS) to ensure efficient mobility, efficient logistics, barrier-free community and adaption of intelligent technology[6] in the city.

Fragmentation of Asia’s business travel demographics
These developments not only signify the growth of business travel within Asia, but are also indicative of the shifts in perceptions and preferences among Asian business travellers. As reported by the Singapore Tourism Board, Asian business travellers enjoy greater autonomy and indicated freedom and flexibility as a priority.

However, while these are overarching trends, Asia’s melting pot of cultures means that travel managers have to be attuned to the specific needs and preferences of their travellers in order to customise travel policies that are not only cost effective but help to minimise risks.

For example, the same study found that Singaporean and Japanese business travellers tend to be more budget conscious and prioritise loyalty points and comfort as compared to Chinese and Indonesian travellers who focus on service and prestige[7]. They also indicate greater willingness to fly LCCs for business as compared to Japanese and Singaporean travellers[8]. Sensitivity to these tastes and preferences differentiates a thoughtful travel management policy from an overly generic one.

Spatial developments giving rise to a region of golden opportunities
Currently India’s corporate travel market is worth US$26 billion and is estimated to see a compound growth rate (CAGR) of 11.5 per cent to US$45 billion in 2019[9]. Similarly, China is gearing towards the same trend with a spending of US$261 billion at present[10]. This trend is expected to prevail in other parts of Asia as the new developments open up a world of opportunities.

Facilitated by the HSR project, developed cities such as Singapore and Kuala Lumpur will evolve into megacities, giving rise to greater demand for corporate travel management services. As businesses cultivate closer ties and look to the region for more growth opportunities, travel management solutions is set to become the norm as a robust means for businesses to scale and manage travel.

References:

  1.  Asia Travel Business Summit, Asian Business Travellers: Five Things You Need to Know, 2015
  2. Mintel and FCM, Business Travel Worldwide: The Transformative Impact of Technology, April 2017
  3. FCM Outlook, Asia Pacific Business Travel: Trends, traits, and opportunities
  4. Nikkei Asian Review, Use of low cost carriers rising among business travellers, 2015
  5. Asia Travel Business Summit, Asian Business Travellers: Five Things You Need to Know, 2015
  6. Enterprise Innovation, Consortium to build a smart mobility system for Hong Kong, 2017
  7. Asia Travel Business Summit, Asian Business Travellers: Five Things You Need to Know, 2015
  8. Asia Travel Business Summit, Asian Business Travellers: Five Things You Need to Know, 2015
  9. GBTA Foundation, GBTA Foundation Annual Forecast Predicts Global Business Travel Spending to Hit Record High of $1.25 Trillion in 2015, 2015
  10. GBTA Foundation, GBTA Foundation Annual Forecast Predicts Global Business Travel Spending to Hit Record High of $1.25 Trillion in 2015, 2015

 


 

Bertrand Saillet is the general manager of FCM Travel Solutions, responsible for the South-east Asia region. As a veteran in the travel and technology industry, Saillet brings with him a wealth of extensive knowledge and experience. He is tasked to take FCM to the 3.0 travel management sphere – making sure the company delivers amazing travel experience and meeting the needs of all travellers across all generations.

 

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