InterContinental Hong Kong to shift events, staff around during renovation closure

InterContinental Hong Kong will close for major renovations for 12 to 16 months, starting from 1H2019, a massive undertaking that will see regular corporate clients being redirected to sister properties under the InterContinental Hotels Group (IHG) and staff deployed for other duties and activities.

The total transformation, led by Tokyo-based design studio Curiosity Inc., will span all guestrooms and suites, all public areas, restaurants and event venues, and will include a redesign of the building façade.

The building, long part of Hong Kong’s landscape, will soon get a facelift

Claus Pedersen, general manager, InterContinental Hong Kong, told TTGmice: “We will redirect regular corporate clients to our sister IHG properties in Hong Kong over the renovation period.”

However, Pedersen added that inconveniences to regular events would be minimal, as InterContinental Hong Kong’s restaurants and event venues – including the ballroom and harbourview function rooms – were anticipated to reopen in the evenings from late summer 2019, just after six months of renovations.

As well, Yan Toh Heen, the hotel’s two-Michelin-star Cantonese restaurant, will remain open for dinner throughout the renovation.

When asked about the hotel closure’s impact on staff, Pedersen said the hotel is “committed to keeping our staff fully engaged in a variety of activities”.

“Some will be redeployed among our sister IHG properties. We will offer staff continuous training and development programmes. Employees will also be involved in the community,” he revealed.

“For over three decades our hotel has enjoyed a loyal following of guests not only because of our acclaimed dining, accommodations and harbour views, but also because of the outstanding service by our dedicated employees. As such, our employees will be part of our exciting renovation journey, so that we can maintain the exceptionally high service levels of our hotel and Michelin restaurants,” he added.


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