Niklas AndreĢen joins CWT as chief traveler experience officer

Carlson Wagonlit Travel has appointed Niklas AndreĢen as executive vice president and chief traveler experience officer, effective September 2018.

Based in London, AndreĢen will report to Kurt Ekert, president & CEO of CWT, and serve as a member of the CWT Executive Leadership Team.

The Swedish national will oversee worldwide Traveler Services, which is being rebranded as Traveler Experience to align against CWTā€™s 3.0 digital strategy and an holistic approach to customer experience across all channels. He will take over these responsibilities from Matt Beatty.

Currently, AndreĢen is senior vice president & managing director of hospitality, car, digital mMedia, corporate and digital (beyond air) at Travelport. He has held several other leadership roles there including leading the integration of Travelportā€™s digital assets into their business.

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