Travelport, IBM launch new AI travel platform

Travel commerce platform Travelport, and its technology partner, IBM have introduced the IBM Travel Manager, an industry-first AI platform designed to help businesses manage corporate travel spend.

Delivered via the IBM Cloud, the platform uses IBM Watson capabilities to track, manage, predict and analyse travel costs in one place.

A screenshot from the AI platform

The new platform features advanced artificial intelligence (AI), and provides cognitive computing, predictive data analytics using “what-if” type scenarios, and integrated travel and expense data to help travel management teams, procurement category managers, business units, finance and human resource departments optimise their travel programme, control spend and enhance the end-traveller experience.

“IBM and Travelport are using the power of AI to unlock previously unavailable insights from multiple internal and external data sources. Travel managers can use this information to proactively drive improved supplier negotiations via real time and holistic data, enable budget holders to understand and change spending patterns, and improve travel policy compliance monitoring,” said Elizabeth Pollock, IBM industry client leader for travel & transportation.

IBM Travel Manager features an interactive dashboard that offers end-to-end visibility of travel spending, the ability to create alerts and notifications, predictive and pre-defined spending trend analysis, and natural language understanding to analyse text and uncover insights from structured and unstructured data.

The product is expected to be commercially available to customers, through both IBM and Travelport.

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