Hyatt Hotels has unveiled the Hyatt Planner Portal, a comprehensive tool for meeting planners designed to enhance the overall planning experience at Hyatt.
With this solution, meeting planners can work in one tool throughout the planning process to manage meeting details, including contracts, attendee information and costs throughout planning stages. Additionally, the Hyatt Planner Portal will contain information on current, upcoming and past meetings and events, giving planners the ability to review details, access event history and generate reports whenever needed.
Steve Enselein, senior vice president of events at Hyatt, shared in a statement: â€śCreated with feedback directly from meeting planners, this solution aims to alleviate pain points planners face and it captures information in one place so they can spend more time focusing on what is most important for their attendees.â€ť
As part of the Hyatt Planner Portal, Hyatt is releasing a new proprietary technology tool to help planners facilitate attendee room reservations. Once the room block is confirmed, meeting planners will receive a custom reservation link onÂ Hyatt.comÂ with their group name, event dates and selected hotel to share with attendees. As attendees confirm their stay, they will automatically be added to rooming lists in the Hyatt Planner Portal for planners’ viewing. Planners will also be able to get a full view of attendees with the option to generate reports in the portal about guest arrivals, cancellations and departures.
In addition to the customised reservation link for attendees, the Hyatt Planner Portal will provide planners with banquet menus, event space floor plans and access to collaborative diagramming software. The tool will also be integrated with Hyattâ€™s Event Concierge App, a platform that allows planners to make requests directly to the hotel team via a mobile app, and Group Bill, which organises all costs into a single invoice for easy payment.
The Hyatt Planner Portal is by invitation only and will be available across Hyattâ€™s global portfolio in early 2019.