FCM has partnered with HotelHub, a hotel technology solution provider for travel management companies (TMCs), to provide a global hotel booking and distribution solution for its travellers.
The HotelHub platform aggregates hotel content from multiple GDS and non-GDS sources and includes an intuitive tool for agents that fully automates the hotel booking workflow and includes an application programming interface (API) integrated with the industry’s online booking tools. This ensures all hotel bookings, regardless of how they are booked, are manageable within the HotelHub platform.
Yon Abad, vice president corporate suppliers and distribution at Flight Centre Travel Group, said in a statement: “HotelHub’s independent, flexible and modern technology, and its scalability and highly customisable content, will be central to our hotel strategy.”
Abad added: “Leveraging HotelHub’s platform to distribute our extensive and vetted content will enable us to offer globally a best-in-class hotel product and solutions to our corporate customers. This will allow them to meet their objectives of cost control, compliance and duty of care for this category. The ability to drive our highly customised content to the agent desktop or direct to the client through API will greatly improve efficiency and elevate our customer service levels.”
HotelHub will be available to FCM Asia’s agents through their agent booking tools, as well as to clients via traveller self-booking tools including FCM’s online booking tools and apps.