Not only is freshly-minted Sheraton Cebu Mactan Resort an inviting and luxurious coastal respite, the property is also big on going the extra mile for guests
The 48m2 deluxe room that my friend and I stayed overnight has a veranda overlooking the sea and the Olango Island Wildlife Sanctuary. In total, the hotel offers 261 keys, most of which have a sea view.
At press time, 70 per cent of the rooms are available for guests, with the property fully operational by year-end.
What greeted us when we entered our room was a handwritten welcome note from the general manager, chilled bubbly Chateau Gantonnet Bordeaux Blanc, and a wooden tray lavishly laden with premium cheeses, nuts, dried fruits and crackers.
The room offered a generous number of sockets for all sorts of gadgets a business traveller might possess, high-speed Internet and a 50-inch TV. Within the large bathroom were a smart toilet and a huge bathtub.
On the sustainability front, the room also has a sensor that automatically turns off the lights and aircon if it does not detect body heat.
There are eight meeting venues on-site, the largest being the 727m2 Grand Ballroom that can hold 540 pax for banquets. There are also three meeting rooms, a boardroom, and a pre-function area that can be used for pre-event cocktails and networking. These indoor event spaces have been built to make the most out of the sea view, and allow in natural light.
Other unconventional event spaces within the resort include the beach, gardens, or open spaces tastefully dotted with Kenneth Cobonpue installations. There is also a roof deck on the 12th floor of the main building that can be transformed into an outdoor events venue.
Situated at the tip of Mactan Island with no neighbouring hotels, adds to the resort’s exclusive appeal. The beaches also look relatively untouched.
The lobby and reception area look out to the terraced pool, the sea and Olango Island. This relaxing and calming scenery puts me immediately at ease, and I liked the minimalist decor that made use of local materials like wood, wicker, rattan, and solihiya weave.
For meals, all-day diner 5 Cien has indoor and outdoor tables overlooking the sea and pools; Buhi Bar serves Mediterranean cuisine; while Sa Sitio is a grab-and-go coffee shop cum deli and bakery. The fourth F&B option, Dip, will serve Nikkei cuisine when it opens in October.
My favourite is the Buhi Bar, as the space is built to resemble a cave, blasted from the rocks originally strewn on the resort’s beachfront. Aside from the main bar, which corporates can have pre-drinks at, there are four mini “caves” for more intimate gatherings.
There are also terraced swimming pools, the Sheraton Spa, and a 24/7 gym on-site. For business travellers on the road with their families, the resort offers children’s pools, as well as an activity room filled with toys, books and games for younglings.
Water activities like island hopping, jet skiing, diving and snorkelling are also available. Soon-to-open is a marine sanctuary, and a jetty port that will ferry guests via water taxis to Mactan city and to the airport via Mactan Wharf.
My travelling companion was feeling unwell when we arrived at the resort. Noticing her gait was unsteady, staff immediately provided her with a wheelchair, and offered the help of an in-house nurse and a visit to the medical centre, both of which we declined. She felt better after having a bowl of porridge, and the general manager continued to check in on her every now and then to ensure she felt better. If that’s not great service, what is?
Used to the finer things in life, my globetrotting travelling companion, who is also a Marriott loyalty member, approved of the resort, its facilities and service, calling it the best resort stay she has had in the Philippines. And I completely agree with her.
Number of rooms 261
Tel: +63 32-5205500