Asia/Singapore Saturday, 25th April 2026
Page 160

New Zealand to increase tourist levy to NZ$100

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The new levy on international tourists is almost triple; New Zealand pictured

Travellers to New Zealand will soon have to pay nearly thrice the amount in entry fees from October 1, a move by the government that has sparked criticism from the key tourism sector that the higher levy will deter visitors.

The international visitor and conservation and tourism fees will be raised to NZ$100 (US$61.88) from $35 to “ensure visitors contribute to public services and high-quality experiences while visiting New Zealand”, according to the New Zealand government.

The new levy on international tourists is almost triple; New Zealand pictured

The decision was made after the NZ$35 fee, which was first introduced in July 2019, proved insufficient to cover the costs incurred by the impact of tourists on the natural environment.

The government said the fee was competitive and it was confident New Zealand would continue to be seen as an attractive visitor destination.

However, tourism stakeholders believe the sharp increase in levy will discourage visitors, as the country is still struggling to recover from strict border closures implemented during the Covid-19 pandemic.

In addition, the New Zealand government has recently increased the costs of visitor visas, and plans to also increase charges on regional airports.

“New Zealand’s tourism recovery is falling behind the rest of the world, and this will further dent our global competitiveness,” said Rebecca Ingram, chief executive, Tourism Industry Association.

For NZ Airports chief executive Billie Moore, the government’s decision is “a triple-whammy for our sector, which is trying to work hard for New Zealand’s economic recovery”.

FCM Meetings & Events appoints Henry Jones as the global marketing leader

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FCM Meetings & Events (FCM M&E) has announced a global business expansion with Henry Jones stepping up as the global marketing leader.

Jones is a seasoned travel marketer and has spent the last eight years with Flight Centre Travel Group, working across multiple brands and several regions including the UK and Canada supporting the launch of Corporate Traveller’s Melon product.

He was most recently the head of marketing for FCM Travel Asia based out of Singapore and has overseen the expansion of marketing efforts into China with the launch of The FCM Platform China, the launch of FCM Japan, and the incorporation of India into the region.

In his new role, Jones will manage FCM M&E marketing and communications strategy including bringing the division’s product suite to market and driving the global brand strategy as FCTG invests heavily in this space.

Gangneung adds more target markets

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rom left: Gangneung City Hall’s Park Soyoung, Um Kum Mun and Lee Seok-je

Gangneung City, located in Gangwon Province, South Korea, has long been a powerhouse in domestic tourism. Now, the city is setting its sights on the international market, focusing on Taiwan and Japan due to their proximity.

In the coming year, Gangneung City aims to expand its target markets to include South-east Asia, a region that is increasingly captivated by K-culture – Korean music, dramas, and films, shared Um Kum Mun, tourism policy department director, Gangneung City.

rom left: Gangneung City Hall’s Park Soyoung, Um Kum Mun and Lee Seok-je

The city was the film site for popular dramas such as Goblin and The Glory.

Meanwhile, the city’s business events infrastructure is expanding. A yet-to-be-named convention centre is being built in the Olympic Park. This is scheduled for completion in 2026, in time for the 32nd ITS World Congress in October. The high-profile event on smart mobility and digitalisation of transport is expected to attract participants from 100 countries.

It is the city’s first purpose-built convention centre. The city has set its sights on the business events industry and intends to grow inbound corporate incentive events as well.

With Gangneung City being connected to Seoul by a three-hour ride on the  KTX high-speed train, Um said his destination would be attractive for twin-city leisure and MICE itineraries.

The Traveller DMC brings in Singapore travel industry veterans to lead new division

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Singapore-based agency, The Traveller DMC, has formed a new Special Projects Division to deepen its business events forte in large-scale gatherings. This new division is led by industry veterans Dominic Ong and Jennifer Tan as consultant and vice president respectively, along with Shirley To, who returns to the agency after her last engagement from 2018 to 2020.

The Traveller DMC has established itself in the Singapore market as a specialist in business events, group leisure, and luxury travel services.

From left: Jennifer Tan, Shirley To, and Dominic Ong will deepen The Traveller DMC’s large-scale events forte

Ryan Low, director of The Traveller DMC, told TTGmice that the company is particularly keen on attracting large activations from the Indian and European markets, as groups tended to favour Singapore as a destination.

Low added: “These regions have shown an increase in demand for higher-quality business events.”

Explaining the appeal of Singapore for these groups, Low said: “Singapore’s appeal lies in its ability to offer a highly organised, efficient, and diverse environment for business events. The ease of arranging everything, from event venues to restaurant reservations, coupled with great flight connectivity and the availability of exciting tours, experiences and ever-evolving attractions, makes Singapore a top choice for larger-scale business groups. This flexibility and convenience are particularly attractive to event planners looking to deliver memorable experiences for large groups.”

He defined large-scale groups as having 200 or more attendees.

However, the Special Projects Division does not exist exclusively for such activations. It may also take on other projects, particularly when manpower needs arise.

Commenting on this development, Yvonne Low, executive director of The Traveller DMC, said: “The addition of Dominic, Jennifer, and Shirley to our team significantly bolsters our capabilities in the MICE sector. Their expertise not only enhances our market position but also reinforces our commitment to being the go-to partner for MICE and group leisure services. We are confident that together, we will be able to drive new opportunities and fuel our expansion.”

A next-gen event playground

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You have been in events for almost two decades. What would you say were instrumental in shaping Singapore’s business events fortunes?
I think it has a lot to do with how the Singapore Tourism Board has been spearheading the industry’s entire movement. Secondly, Asia as a business hub also plays a part in attracting many event organisers to Singapore, which is seen as a good platform for them to launch into the rest of Asia.

What part does Constellar play in facilitating Singapore’s business events growth?
Well, Singapore Expo, which is managed by Constellar Venues, is the only MICE venue with 10 columnless halls across flat ground; access is easy, as halls are not across multi-tiers. It is also located close to the airport. Hence, Singapore Expo is seen as the right choice for international events, especially the big ones like FHA-Food & Beverage and Singapore FinTech Festival.

The 2024 edition of FHA-Food & Beverage stretched across Hall 2 to Hall 8. Singapore FinTech Festival last year took up Halls 1 to 6, while this year’s edition (in November) will be hosted across Halls 1 to 6 plus meeting rooms.

Our venues also attract a lot of large-scale incentive events, where 100 to 200 banquet tables are packed in and lots of entertainment is brought in for a big rah-rah.

Additionally, our large atrium space grants us the flexibility to support creative events, so much so Singapore Expo is a playground of possibilities for any event organiser.

Playground of Possibilities – I am hearing a lot of this tagline in your recent communications. Can you shed more light on what this means for your clients?
We celebrate Singapore Expo’s 25th anniversary this year, and recently hosted a great party in August to mark the occasion. Playground of Possibilities is our refreshed brand identity.

As a playground of possibilities, Singapore Expo can deliver on events both inside and outside. Event organisers are increasingly looking at festivalising their events, to combine business interactions with fun experiences. For this, they need large and flexible spaces, as well as a creative and resourceful venue partner – we are all of that.

Our event venues are transforming. They have to because people are now looking to attend tradeshows not only for business transactions and to build networks, but also to have a fruitful time on their own or with accompanying family.

Constellar has built badminton courts and a music lounge on the site of the Singapore Expo, and will continue to grow its lifestyle offerings in the area of Halls 7 to 10. There, we recently launched the plug-and-play Arena @ Expo concert hall which is designed for mid-sized concerts of 3,000 to 6,000 pax. Arena @ Expo can, in fact, hold up to 6,700 people, with expansion plans in the pipeline.

We have just announced family-friendly exhibitions, such as Bubble Planet and The Art of the Brick Singapore, which will be held in the refurbished Hall 8. This hall will continue to house rotating pop-up-themed experiences that aim to provide guests with interactive and immersive activities.

More plans for lifestyle attractions are in the works.

The other part of our 25th-anniversary transformation is intensified partnerships to improve the visitor experience. One example is our partnership with private car rental company, Lylo, to provide transport to attendees during major events.

The addition of lifestyle attractions to the Singapore Expo grounds is a great idea. I can see it adding entertainment dimensions to business events and bringing more life to this part of Singapore.
Yes, the transformation of Halls 7 to 10 into a lifestyle zone will create a lot more hype and bring tourists and local residents into our spaces.

Having such extensive lifestyle and entertainment options onsite also means we can keep event attendees here all day. They can meet and do business in the exhibition halls, move on to our badminton hall for a friendly tournament, and have a dinner party in our Marketplace @ Expo (a food court featuring cuisines from around the world with live music performances) or atrium.

Event organisers can even look at including concerts at Arena @ Expo in their social programme.

We must make full use of all our halls. So, even with their new lifestyle purposes, Halls 7 to 10 remain flexible and ready to be converted into exhibition halls when the need arises.

Your hardware transformation will certainly pique interest, but event organisers are also paying attention to sustainability aspects when selecting venues. What are Constellar’s sustainability achievements so far?
The Singapore government is very committed to sustainable transformation and is working towards net zero emissions by 2050. It is encouraging organisations and people to move in the same direction.

Singapore Expo is the first MICE venue in Asia to install solar panels. Set across the roof, these 16,508 panels, with a capacity of 9.7MWp, can generate 12GWh annually. This is enough to power 4,000 three-room apartments for a year, and allows the venue to effectively reduce carbon emissions equivalent to 500 round trips between Singapore and New York.

Constellar has also installed a food digester and built three on-site herb gardens that grow over 25 varieties of herbs and spices, including sweet basil, rosemary, Mexican mint, thyme, butterfly pea, sage and more. These herbs and spices are freshly plucked and used in the meals that our in-house culinary team prepares for events.

These are just some things we have done so far to ensure that we are aligned with the government’s green efforts. We are doing our part to ensure that our future generations have a good planet Earth to live on.

We will continue to test new innovative prototypes to achieve our sustainability goals.

UFI’s latest exhibitions barometer takes an optimistic view for 2024. What is your business outlook?
My outlook is optimistic because Singapore will continue to be regarded as a strong business hub for the Asia region. You can see this shared optimism in Singapore’s MICE industry through the way infrastructure is being expanded.

However, Singapore’s success in business events requires the combined efforts of every entity, from hotels and retailers to recreation and transportation operators. At the same time, the government has to facilitate connections and incentivise the securing of big or prominent events.

Talent development is always a hot topic in Singapore. What is Constellar’s contribution to people development?
To nurture and develop emerging capabilities in the business events industry, we recently signed a Memorandum of Understanding with NTUC LearningHub that will see us pilot implementation-led courses, programmes and workshops to expand and enhance the skills of industry professionals.

We will offer internship opportunities for individuals to acquire experience through the events we do and the venues we manage.

This partnership complements Constellar’s ongoing efforts to develop the next generation of industry talent, through its existing partnerships and internship programmes with various institutes of higher learning.

Will Constellar commit to hiring a percentage of the interns it takes on through this training partnership?
No, but in previous internship intakes, we have had a number of interns choosing to join the company. Many students and interns go on to join other organisations. Constellar does this for the greater good of the MICE industry, to help train the next pool of talent.

Queen’s Wharf precinct opens to visitors

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The Queen’s Wharf precinct is a game-changer that will transform Brisbane’s skyline and supercharge the region’s visitor economy

A historic moment for Queensland tourism and entertainment unfolded as The Star Brisbane, the centrepiece of the A$3.6 billion (US$2.4 billion) Queen’s Wharf Brisbane precinct, welcomed its first visitors.

The initial phase of the multi-stage opening commenced with the unveiling of the Neville Bonner Bridge, a pedestrian walkway connecting South Bank to The Star Brisbane’s dining hub, The Terrace. Named after the first Indigenous parliamentarian, the bridge is expected to facilitate 10,000 crossings daily.

The Queen’s Wharf precinct is a game-changer that will transform Brisbane’s skyline and supercharge the region’s visitor economy

The bridge’s opening coincided with the relocation of the Bust of Neville Bonner, a bronze sculpture honouring the late senator, to its new location at the northern end of the bridge. William Street, closed for nearly eight years, has also reopened to the public, with a designated taxi and Uber drop-off zone.

Accommodation-wise, the flagship five-star riverfront hotel The Star Grand with 340 keys, has been fully booked for the first four days, with reservations extending well into September and December. The Leisure Deck on Level Seven, as well as three hotel pools and pool bar, are also open.

The resort’s high-tech, state-of-the-art, 3,500m2 Event Centre – boasting the city’s largest hotel ballroom which can hold up to 1,440 seats – is also open; the venue has limited booking availability for the remainder of 2024.

One of the most anticipated attractions, the Sky Deck, offering panoramic views of Brisbane, is also open for public access, and with high demand expected, controlled access will be in place to ensure safety.

The Queen’s Wharf precinct also boasts a new public art gallery, showcasing works by local, First Nations, and international artists. Notable pieces include Lindy Lee’s eight-meter masterpiece and Tony Albert’s floating art garden.

A range of culinary and entertainment options are also available, including Japanese restaurant Sokyo, Fat Noodle by Luke Nguyen, Sports Bar, Cherry, LiveWire and Food Quarter.

Daniel Finch, CEO of The Star Brisbane, expressed his enthusiasm for the development, stating that once fully operational, The Star Brisbane and broader Queen’s Wharf precinct are expected to attract approximately 1.4 million additional visitors to Queensland each year.

“Like the rest of Brisbane, we are excited for this city-defining precinct to invigorate the CBD, including our nighttime economy and we will continue to progressively roll out a steady stream of new restaurants, bars, public spaces and destinations revitalising an underutilised 12 hectares of the city’s river’s edge,” he added.

Anthony Ryan, CEO of Brisbane Economic Development Agency, emphasised the precinct’s transformative impact on Brisbane’s skyline and visitor economy.

CEO of Tourism and Events Queensland and chair of Queen’s Wharf Brisbane Marketing and Event Committee, Patricia O’Callaghan, agreed and added that the development will be a “huge contributor” to the state’s 2032 goal to make tourism an A$44 billion industry.

Future areas that will open progressively include a Dorsett and Rosewood hotel tower, Velo Café end of trip facility, luxury retail destinations, and a string of heritage buildings that boast experiences, retail and F&B outlets.

India’s economic growth fuels exhibition industry boom

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The visit underscored the partnership between UFI and IEIA, a long-time UFI member

UFI, The Global Association of the Exhibition Industry, recently concluded a three-day Delegation Visit to Mumbai and New Delhi.

The delegation was led by Michael Duck (immediate past president, UFI), Kai Hattendorf (CEO, UFI), Sooraj Dhawan (president, Indian Exhibition Industry Association (IEIA), and Ravinder Sethi (vice president, IEIA), and comprised organiser and venue representatives from North America, Europe, the Middle East, and Asia.

The visit underscored the partnership between UFI and IEIA, a long-time UFI member

The group visited five exhibition venues: Bombay Exhibition Centre and Jio World Convention Centre in Mumbai, as well as Bharat Mandapam (formerly Pragati Maidan), India Expo Centre Mart, and Yashobhoomi (IICC Dwarka) in New Delhi.

The objective of the tour was to provide UFI members with an opportunity to observe first-hand the recent developments of India’s exhibition industry, particularly the new and increased venue capacity. UFI emphasised that this expanded infrastructure is likely to unlock new growth opportunities in India, marking the country’s rise as an even more significant player in the global exhibition landscape.

In addition to the venue inspections, the delegation spent time discussing India’s economic growth driven by key factors such as the technology sector, growth of manufacturing and services, and public sector investment.

Hattendorf commented: “It is clear that India is at an exciting juncture. Its new and world-class venues will create opportunities for the industry to grow and evolve. Our visit underscored the country’s commitment to growth, innovation, and excellence in this sector.

“Due to time constraints, we could not extend this trip to destinations like Bangalore, Hyderabad, Chennai, Jaipur, and others. Still, a clear picture has emerged: India is ready to take on an even greater leading role on the global exhibition stage and the UFI community will be there to support the Indian industry.”

Penang set to host ICBES for the third time

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The press conference took place at Entopia, Penang’s renowned butterfly sanctuary and nature learning destination

Penang, Malaysia, will once again be the centre of the butterfly world as it hosts the International Conference of Butterfly Exhibitors and Suppliers (ICBES 2024) from November 4-7 later this year.

This marks the third time Penang will ICBES, following successful conferences in the years 2000 and 2009.

The press conference took place at Entopia, Penang’s renowned butterfly sanctuary and nature learning destination

The first three days of the conference will be held at Ascott Gurney Penang, while the final day will take place at Entopia, Penang’s renowned butterfly sanctuary and nature learning destination.

A Welcome Cocktail will be held on November 3, setting the stage for networking and collaboration, before officially commencing on November 4 with an opening ceremony to be graced by the chief minister of Penang, Chow Kon Yeow, and the Penang State executive councillor for tourism and creative economy (PETACE), Wong Hon Wai.

There will also be a post-conference tour to Sungai Relau National Park in Pahang from November 8-10.

The conference will welcome nearly 100 participants from 19 countries, and the estimated economic impact of the event will be around RM1.5 million (US$346,060).

“Penang, known for its rich biodiversity and commitment to conservation, is a perfect setting for this important gathering,” said Joseph Goh, CEO of Entopia. “This will be a unique opportunity for all of us to exchange knowledge, explore new ideas, and foster collaborations that will further advance our collective mission.”

Participants will have the chance to explore the offerings of Penang, including a George Town Heritage Tour, a visit to the scenic Penang Hill, and a hike at Penang National Park. “Additionally, they will savour the flavours of our country’s local cuisines and Penang’s hawker delights, experiencing the island’s cultural and culinary heritage first-hand,” added Goh.

Sushisamba Singapore

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Concept
Sushisamba is a swanky, vibrant dining destination that recently opened on the 52nd floor of the Capital Tower. Boasting outlets in London’s Heron Tower skyscraper and Dubai’s St Regis Hotel, the brand is raising the roof in the Lion City with its blend of Japanese, Brazilian, and Peruvian dishes.

While the stunning, panoramic views of the city and beyond are the main attraction, Sushisamba Singapore’s interiors are equally impressive. Designed by KokaiStudios, the space features a 3D-printed bamboo installation crafted from 9,000 individual pieces.

Food
The menu served at Sushisamba Singapore is 80 per cent based off the Dubai outlet, with dishes such as ceviches and signature Samba rolls, while 20 per cent has been tweaked for Singaporean tastebuds. Apparently, the nation’s obsession with all things truffle has not gone unnoticed.

We started with a guacamole, which was presented with flair in a stone bowl with two halves of a perfectly ripe avocado. The fresh avocados, smashed in front of our eyes, paired with aji amarillo (a Peruvian yellow pepper) and onions, and crispy corn tortilla, alluded to a delicious evening ahead.

We also had the Hamachi Tiradito, where slices of yellowtail sashimi came dressed in a truffle soy sauce, and finished with caviar and seasonal black truffle. Indulgent for sure, and could be a tad too overpowering for some.‌

The crispy taquitos were my favourites of the evening. We tried two versions, the lobster (Japanese tartar, yuzu gel, coriander, avocado), and yellowtail (avocado, white miso, coriander, lime). Both were a delightful contrast of textures: crispy exterior and creamy interiors. I easily polished each one in three bites.‌

The Samba Seviche (spelt with an ‘s’ here due to its namesake) platter, served dramatically in a “cloud” from dry ice and water, comprised five signature ceviches – sea bream done two ways, salmon, sea bass, and a vegan mushroom option. The sea bream ceviche with corn was memorable because of its vibrant green sauce made with coriander, while the miso-marinated mushroom ceviche with truffle and black bean leche de tigre (a spicy, citrus-based marinade also known as tiger’s milk) was a pleasant surprise.

Then came the two Singapore exclusive rolls: Samba Singapore (maine lobster, mango, avocado, soy paper, aji honey truffle), and Samba Chilli Crab. The Samba Singapore was colourful, as the soy paper came in green and yellow, but I thought it was sorely missing what makes a handroll a handroll – crispy salty seaweed.

We also had a go at two mains, the Kurobuta Pork Belly, reminiscent of local “char siew”, and “fish marshmallows” or Chilean sea bass skewers. While the pork was tasty with the right amount of fat, they were outshined by the fluffy, fall-apart-in-your-mouth chunks of sea bass – with a hint of smokiness – expertly done over traditional Japanese charcoal grill.‌

The Samba Pops, a refreshing sorbet featuring purple corn, crispy raspberry, white chocolate, and lime, then arrived as a palate cleanser. This prepared us for the warm Japanese Doughnut Andagi, which oozed sweet caramel, and was a delight to have with a scoop of black sesame ice cream.‌

For cocktails, one of my dining companions had the Geiko, a concoction of Aperol, guava, apple, lemon, sake, and Mancino Vermouth Sakura. While it had a lighter taste than expected, it more than made up for it with its presentation. Served in a 3D-printed receptacle in the shape of a little geisha, the tipple was delicate and refreshing.‌

The Samba Corcovado, had by another dining companion, was the complete opposite. A mezcal-based cocktail, the Brazilian dried chillies, yuzu, agave and spices when combined produced a deep, smoky mouthfeel, giving nutty whiskey notes.

MICE Application
Sushisamba has three private dining rooms – aptly named Japan, Brazil, and Peru – that can hold nine to 12 people seated comfortably, framed by floor-to-ceiling windows that offer an awe-inspiring view of the Singapore Straits. These rooms are also fitted with AV equipment for corporate events.

On the mezzanine floor is the Sambaroom, a chic, signature lounge area found at every Sushisamba outlet worldwide. This space can take up to 38 pax for intimate private events, and I understand the drink menu here differs from the lounge and bar below.

Complete buyouts of the main dining room (101 pax), or the lounge and bar (84 pax), are also welcome, allowing guests full access to a full 360-degree view.‌

Service
The service was attentive and professional, and the staff were knowledgeable about the menu. The time between our dishes felt a little long though, but we were assured that the chefs were ensuring our dishes were “done to perfection”.

Contact details
Website: https://www.sushisamba.com/locations/sg/singapore

The Langham, Gold Coast bolsters leadership team

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From left: Arpad Romandy; and Mark Marshall

The Langham, Gold Coast has appointed Arpad Romandy as general manager, and Mark Marshall as executive chef.

Romandy brings with him over 30 years of extensive hospitality experience, where his career includes roles with IHG (InterContinental Hotels Group) across England, Spain, and the US, as well as Shangri-La Sydney. He was most recently general manager of InterContinental Hayman Island Resort.

From left: Arpad Romandy; and Mark Marshall

In his new role, Romandy will oversee all facets of hotel operations, including Finance, Sales & Marketing, and Human Resources. He will report to Jeffrey van Vorsselen, regional vice president, operations.

Meanwhile, Marshall joins The Langham, Gold Coast from Mulpha Hospitality Group, where he was hospitality operations manager overseeing the group’s luxury hotels, wineries and standalone restaurants.

Marshall has over 20 years of culinary expertise, including at Michelin-star establishments like The Savoy Grill by Gordon Ramsay in London. In this role, he has been tasked with spearheading the review and relaunch of the hotel’s six restaurants and bars.

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