Asia/Singapore Friday, 24th April 2026
Page 178

Brisbane to host Global Paediatric Gastroenterology Congress in 2028

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The Star Brisbane and Queen's Wharf pictured

Brisbane, Australia, has secured the World Congress of Paediatric Gastroenterology, Hepatology & Nutrition (WCPGHAN) in 2028, which will also mark the first time the international event will be held in Australia.

The congress, expected to attract over 2,000 delegates, will be held at the Brisbane Convention & Exhibition Centre (BCEC) from June 6-10, 2028. The conference is set to inject more than A$10 million (US$6.7 million) in direct and incremental spend.

The Star Brisbane and Queen’s Wharf pictured

The bid was spearheaded by the director of the gastroenterology, hepatology and liver transplant service at Queensland Children’s Hospital Professor Nikhil Thapar. Thapar chairs the paediatric faculty of the Gastroenterological Society of Australia, as well as the Gastrointestinal Motility Subcommittee of the Congress host organisation, the Asia Pan-Pacific Society for Paediatric Gastroenterology, Hepatology and Nutrition.

WCPGHAN is held every four years, with the 7th World Congress being hosted in Argentina’s capital, Buenos Aires, in December 2024.

Thapar said the importance of research and best practice in gastroenterology and its related areas, specifically nutrition and its impact on children, as gastrointestinal conditions account for some of the most common reasons for children presenting to hospital.

“This World Congress is designed to assist countries that really need it, specifically in terms of education, and there are many in the Asia Pacific that will benefit,” he said.

“There are still too many children dying in the world from gastrointestinal-related illnesses. We want this Congress to be the catalyst for change in this part of the world by providing those who are not able to attend a congress in Europe, with the opportunity to attend the Brisbane Congress.

“We intend it to have a strong education platform where practitioners will be able to take back to their hospitals and countries new ideas and new practices to implement immediately.”’

Brisbane Convention & Exhibition Centre General Manager, Kym Guesdon, said the BCEC had been working on securing WCPGHAN 2028 since 2018. “The Centre’s team works closely with medical, research and scientific leaders to secure major sector meetings of this calibre, which are an endorsement of Queensland’s strengths in the key science and research sectors.”

Malaysia leads Islamic tourism growth at upcoming conference

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The conference aims to bridge destinations, foster cultural exchange, and promote sustainable practices within this growing travel sector; Kuala Lumpur pictured

The Islamic Tourism Centre (ITC) of Malaysia is set to host the 4th World Islamic Tourism Conference (WITC) from September 12-13, 2024, in Kuala Lumpur.

Building on the theme Forging Connections, WITC 2024 brings together over 500 key industry players to explore the booming Islamic tourism sector, fuelled by the global Muslim population exceeding two billion. The conference aims to identify upcoming trends and strategies to tap into both established and emerging Muslim travel markets.

The conference aims to bridge destinations, foster cultural exchange, and promote sustainable practices within this growing travel sector; Kuala Lumpur pictured

The conference delves into the Muslim tourist experience through four tracks – Understanding Muslim Tourists, Muslim-Friendly Travel and Community, Growth and Opportunity, and Inclusivity.

ITC’s director-general, Nizran Noordin, shared: “This 4th WITC comes not long after Malaysia’s achievement – being named the Top Ranking Muslim-Friendly Destination for an unprecedented nine years in a row by the Mastercard-CrescentRating Global Muslim Travel Index Report released in May.

“As the region’s leading conference on Islamic Tourism, WITC promises information-packed dialogues with renowned homegrown and international industry experts. Malaysians, as well as tourism industry decision-makers, stakeholders and practitioners from across the globe eager to explore the Islamic Tourism sector and the US$225 billion Muslim tourist market, are welcome to attend.”

SATS opens new executive lounge space in Terminal 3

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The upgraded lounge in Changi Airport Terminal 3

SATS Ltd. (SATS), an airport service company which handles ground handling and inflight catering service, will enhance its network of airport lounges in Singapore to improve the pre-flight and transit travel experience for its airline customers.

The first to be upgraded is the SATS Premier Lounge at Changi Airport Terminal 3, which now features private pods, family seating, and shower facilities. The floor and wall tiles take inspiration from the ornamental designs of Peranakan tiles, and feature the Vanda Miss Joaquim orchid and the Crimson Sunbird, the unofficial national bird of Singapore.

The upgraded lounge in Changi Airport Terminal 3

SATS chefs will also present their take on traditional local favourites including the brand’s signature laksa, congee, biryani and international cuisine.

SATS also has a collaboration with six renowned Singapore F&B brands – Beach Road Prawn Noodle House, Boon Tong Kee, Killiney, Downstairs by Song Fa, Rumah Makan Minang and Ponggol Nasi Lemak – whose dishes will feature in the lounge.

Professional works of art from local artists Loy Yan Ling from Euphoramics and heritage crockery from the Intan, a private Pernanakan museum will also be featured at the lounge. The former is a result of the SATS Foundation, SATS’ first design institution programme to connect local tertiary institutions to give budding artists from Lasalle College of the Arts, Nanyang Academy of Fine Arts, and Singapore Polytechnic Media, Arts & Design School a platform to showcase their digital artwork.

Over the next few years, SATS will extend the lounge refurbishment to the other Premier Lounges in Terminals 1 and 2.

Monaco reaffirms sustainability promise with a low-environmental impact booth at ILTM Asia Pacific 2024

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The sustainable Monaco booth at ILTM Asia Pacific 2024

Long recognised as a pioneer in sustainable travel and tourism, Monaco has decided to demonstrate its commitment in its latest destination marketing activation at the recently-concluded ILTM Asia Pacific, one of the region’s most prominent luxury travel tradeshows.

Its booth was furnished with sturdy, collapsible stools made from high-hardness kraft paper, as well as modular tables made from sustainable materials such as bamboo and recycled wood, that can be dismantled into slim panels, stored and re-assembled for future use.

The sustainable Monaco booth at ILTM Asia Pacific 2024

Benoit Badufle, regional director of the Promotion Bureau of the Principality of Monaco in Asia, told TTGmice that the tourism authority has several sustainability projects every year, but he has decided to attempt a low-environmental impact participation – for the first time – at the luxury event to combat the wasteful nature of exhibitions.

He said: “Exhibitions are one of the most wasteful segments in the hospitality industry because a large fraction of the materials used to build the booths are discarded at the end of the event.

“So we decided to hunt down a supplier in Singapore that can help us create a sustainable presence.”

Badufle said such suppliers were challenging to find. The usual suspects have yet to put sustainable booths “on their agenda”.

A start-up event contractor was eventually found, and Badufle challenged the new firm to source for sustainable options that would work for the Monaco booth, as well as inspire other exhibitors at ILTM Asia Pacific to consider similar structures in future.

“Sure enough, I had five to six stand managers who came up to us and expressed interest in meeting our contractor,” he remarked, adding that despite the low-waste nature of the booth, furnishing “did not look shabby”.

“We earned many compliments for our booth design and objective, and had a chance to talk about it to many people. I believe this would lead to more of such sustainable booths at trade events,” he said.

Cairns Convention Centre achieves AIPC Quality Standards Certification

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Cairn Convention Centre

Cairns Convention Centre has once again achieved AIPC (International Association of Convention Centres) Quality Standards certification with the successful completion of their audit this month by the designated external auditor.

Having first achieved gold level certification in 2011, Cairns Convention Centre has now achieved re-certification at the Gold Level. The venue joins a group of 30 AIPC centres who have successfully maintained this international certification, with a number of additional centres in various stages of the certification process.

Cairn Convention Centre

“The AIPC Quality Standards programme was developed as an industry-specific certification for confirming and documenting a centre’s accomplishments in key areas of convention centre performance, and is the only such specifically purposed form of certification in the industry,” said AIPC president Greg O’Dell.

The programme standards identified and audited address 10 key areas, including Customer Service, Quality of Facilities and Operations, Employee Relations, Health, Safety, Security and Emergency Response, Financial Integrity, Community Relations, Environmental Responsibility, Industry Relations, and Supplier Relations.

Members who complete the audit process report that it not only serves to document their procedures but also enables them to clarify any shortcomings for corrective action. The process is also seen as being an teambuilding exercise because it involves all management staff in a collaborative effort with a clear accomplishment at the end.

The External Auditor for the AIPC Quality Standards Certification programme is Rick Knowlan, president of Knowlan Consulting Group of North Vancouver, Canada, which specialises in strategic management consulting.

Philippine MICE Academy releases updated event management book

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Philippine MICE Academy members, with Pascual and Balleteros at the far right

The Philippine MICE Academy has rolled out the second edition of the book, Professional Event Management, A Guide to Meetings, Incentives, Conventions, Exhibitions, and Events.

It is an update of the first edition published several years ago, amid clamour from both industry practitioners and tourism students to answer the needs of the changing business event industry and address event challenges, said Orly Ballesteros, Philippine MICE Academy board secretary and one of the authors of the tome.

Philippine MICE Academy members, with Pascual and Balleteros at the far right

Ballesteros said the event book is published by C&E Publishing, and will be launched at MICECON 2024 to be held in Clark Freeport Zone from July 10-12, 2024.

Another author and PEP Tarsus Group’s president, Joel Pascual, said in a Facebook post that to be able to have a second edition, part of the thrust of the Academy to continue educating, “is a privilege and a true sign of how our book is being accepted and received”.

Aloft Singapore Novena appoints new GM

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Aloft Singapore Novena has named Tan Kim Seng as its general manager.

With an experience spanning four decades in some of the most internationally-acclaimed properties in the industry, Tan will lead and steer the property in delivering exceptional hospitality experiences through a multi-faceted approach that enhances its music-inspired design concept and culture of hospitality excellence across various guest touch points of Aloft Singapore Novena.

Prior to this appointment, he was the chief operating officer of Meritus Hotels & Resorts and the Asia-Pacific managing director for IFH Worldwide.

Accor’s Asia properties report strong business events recovery

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Ansell: events are being reimagined in terms of structure, content, and venue to create memorable experiences

The business events sector has shown a remarkable recovery for Accor’s properties in Asia due to the resurgence of global corporate travel, an increase in flight capacities from key source markets, and a strong desire from organisers to have in-person interactions.

Ollie Ansell, vice president, commercial market strategy – Accor Asia shared that properties in major cities in Asia such as Singapore, Bangkok and Tokyo have experienced robust bookings, thanks to the destination’s infrastructure, connectivity, event execution capabilities, and reputation as premier business events destinations.

Ansell: events are being reimagined in terms of structure, content, and venue to create memorable experiences

Seoul, with its advanced technology and innovation hubs, is also becoming increasingly popular for tech-focused events and corporate gatherings, while secondary cities such as Bali and Hanoi are also gaining traction for their unique venues and experiences, shared Ansell.

“There has been an increased interest in secondary cities where businesses are looking for unique and less-congested locations for their events,” he said.

Emerging trends reshaping the business events landscape this year include a growing preference for hybrid events combining physical and virtual participation, a strong focus on sustainability in venue selection, and the integration of wellness elements into event planning.

Ansell also mentioned that flexibility in booking and customisation options is highly valued, and advanced technology solutions are employed to enhance attendee experiences and streamline logistics.

He acknowledged that the traditional “work hard, play hard” mentality has shifted towards emphasising well-being, flexibility, nutrition, and time management, with experiences curated around participants’ wellness. This “balanced agenda” is rather popular in Accor properties located in resort destinations like Phuket, Bali, and Phu Quoc.

“Face-to-face connections remain crucial for business, and planners are increasingly focused on fostering deeper connections among attendees to achieve both ROI and positive ROX (return on experience),” Ansell added.

When asked about the current challenges faced by the business events industry, Ansell highlighted the issue of navigating economic uncertainties, including fluctuating exchange rates and inflationary pressures.

“These factors can influence budget allocations and decision-making processes for event planners, requiring careful cost management strategies,” he elaborated.

To help, Accor offers flexible booking policies and customisable event packages, allowing clients to manage budgetary constraints effectively while ensuring tailored solutions. By providing transparent pricing and adaptable options, he stressed that Accor will help planners in optimising their event expenditures and achieving cost efficiencies without compromising on quality.

Building a sustainable travel policy: key strategies for modern organisations

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Develop a corporate travel policy that will last in the long-term

The travel industry has changed significantly from the need to navigate the post-pandemic landscape. One of the most significant shifts has been the focus on sustainability. Integrating sustainability into business travel policy is now critical to reduce companies’ environmental footprints and align with carbon reduction goals – and also because of the crucial role they play in saving money, maintaining operational efficiency, and improving employee well-being.

Here are some of the most effective strategies to develop a sustainable travel policy that benefits companies and the environment long-term.

Develop a corporate travel policy that will last in the long-term

Emphasise virtual collaboration
The pandemic accelerated the adoption of virtual meetings, proving that many business interactions can occur effectively without travel. Organisations should encourage and provide clear guidance on accessing and using virtual collaboration tools. This includes offering training on creating engaging virtual meetings and reimbursing relevant communication expenses. Encouraging virtual alternatives for one or two-day trips can significantly reduce the organization’s carbon footprint while enhancing productivity and safety.

Implement a “stay or go” decision tree
A decision tree helps employees determine when travel is necessary and when virtual alternatives suffice. This framework should include guidelines for selecting meeting venues based on sustainability criteria and optimising travel routes. Regular communication of the potential savings in cost and carbon emissions can motivate employees to make sustainable choices. For example, combining several trips into one or opting for longer, essential travel can help in reducing emissions, costs and fulfilling duty of care requirements.

Prioritise sustainable travel options
Encourage employees to choose lower-carbon travel options. This includes prioritising trains over planes for short distances, selecting direct flights on fuel-efficient aircraft for necessary air travel, and opting for public transport or electric vehicles over traditional car rentals. Additionally, promoting green-certified accommodations can further reduce the environmental impact of business travel. Integrating these options into the travel policy and booking systems can facilitate more sustainable choices.

Focus on employee well-being
Policies should promote a balance between business needs and personal well-being, highlighting the benefits of reduced travel on work-life balance. Providing education on the negative effects of frequent travel and offering alternatives can improve overall employee satisfaction and retention.

Integrate diversity, equity, and inclusion (DE&I)
A travel policy that also encompasses DE&I principles ensures that travel is not only environmentally but also socially and economically sustainable. This can include provisions for travellers with special needs, using accessible formats for travel policies, and promoting minority representation among vendors. Providing cultural acceptance guidelines for various destinations can invite a more inclusive and respectful travel experience.

Leverage data and technology
Using advanced data analytics and technology can help in tracking and optimising travel-related emissions. Tools like Advito’s ISO-certified GATE4 can provide detailed emissions reporting, helping organisations and travellers make informed decisions. Regularly reviewing and updating the travel policy based on data insights is important for continuous improvement and alignment with sustainability goals.

Communicate and engage
Effective communication is key to the success of any sustainable travel policy. Engage employees through regular updates, training sessions, and forums to discuss sustainability initiatives and gather feedback. Highlighting success stories and the collective impact of reduced travel can support a culture of sustainability within the organisation.

As the travel landscape continues to evolve, a smart, flexible, and efficient travel policy will be essential for future-proofing business operations and achieving long-term success. A comprehensive approach focusing on these areas can substantially lower organisations’ carbon emissions, enhance employee satisfaction, and contribute to broader sustainability goals.


As a managing consultant at Advito (BCD Travel’s consulting practice), Paljor Lama drives engagement strategies to achieve programme compliance, cost savings and employee satisfaction.

TCEB discusses strategies to keep repeat corporate clients happy

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TCEB representatives from various markets gather for a photo at TIME 2024

Strategies for keeping repeat clients from Singapore and Japan engaged, and how to cater to their unique needs to foster deeper connections and personalised experiences, were recently shared by the Thailand Convention and Exhibition Bureau (TCEB).

The insights were part of the session Wow factors running out? Dealing with frequent corporate clients at the Thailand Innovative Meetings Exchange 2024 in mid-June.

TCEB representatives from various markets gather for a photo at TIME 2024

Elly Hong, TCEB representative for Singapore, emphasised the importance of flexibility and deep client understanding. She highlighted the need to ask questions and show genuine care, fostering deeper emotional connections with clients.

“In Singapore – particularly for corporate clients – money isn’t the issue. It’s the flexibility. You can cross the island in 45 minutes, so they want everything moving,” she stated. Hong also noted that Singaporeans’ directness should not be misinterpreted.

“When Singaporeans express their feelings, it’s not a complaint but constructive feedback. The more questions you ask, the more they feel cared for,” Hong said. She also mentioned that Singaporeans prefer activities away from direct sunlight and appreciate personalised services.

Boontawee “Max” Jantasuwan, session moderator and founder of Events Travel Asia, supported Hong’s views. He shared how his company enhanced a Grand Palace tour by infusing storytelling and theatrical elements, such as dressing the guides in Thai costumes, and making familiar experiences more appealing to frequent visitors.

Kumi Ikeda, TCEB’s representative for Japan, discussed the increasing curiosity among Japanese travellers about the world beyond Japan, driven by a weak yen and an influx of inbound tourists.

For Japanese clients, Ikeda stressed the importance of etiquette, cultural sensitivity, punctuality, and attention to detail. She noted that Japanese clients appreciate small, thoughtful touches in service delivery.

Max agreed, highlighting that detailed, story-rich experiences, also resonated well with Japanese customers.

Ikeda wrapped up her talk by stressing the importance of going back to fundamentals and truly grasping what’s most important to clients.

“Ask yourself: what are you trying to achieve, and what truly matters to them?” she said. “By focusing on these essentials and what clients value most, you can significantly boost their satisfaction and loyalty, even without fancy ideas.”

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