Asia/Singapore Thursday, 7th May 2026
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ICC Sydney strengthens commitment to develop top talent

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The six-member cohort of ICC Sydney's inaugural High Performance Program alongside Geoff Donaghy, CEO and Luke Fleming, director of Human Resources

International Convention Centre Sydney (ICC Sydney), managed by ASM Global, has produced the first graduates of its inaugural High Performance Program.

The 12-month programme featured an intensive series of leadership workshops covering convention centre business management, self-discovery, and completion of the Australian Institute of Management’s Mini Master of Business Administration. In the final months of the programme, the cohort was split into two teams, where each collaborated to solve a business-specific challenge.

The six-member cohort of ICC Sydney’s inaugural High Performance Program alongside Geoff Donaghy, CEO and Luke Fleming, director of Human Resources

The six-member cohort included ICC Sydney’s senior team members, Adrian Slingsby, risk operations manager; Andrew Durbridge, senior manager, ICT Service Delivery; Dana Fish, senior manager, business development – national associations; Erin Rugg, senior manager, human resources business partnering; Jack Crozier, senior audio visual technical Manager; and Sandra Rae, senior manager, public relations.

ICC Sydney’s CEO Geoff Donaghy said: “Our investment in upskilling and professional development coupled with our people’s ingenuity ensures that ICC Sydney remains at the fore of event management and technical delivery.

“We are incredibly proud to have established a culture that encourages our team of professionals to participate in developing impactful innovations, such as the event planning tool and the leadership pathway strategy, that will help underpin the success we deliver for our clients today and into the future.

“ICC Sydney’s High Performance Program participants have certainly exemplified the venue’s values and standards and this outstanding achievement is a testament to their creativity, collaboration and world-class venue management practices,” Donaghy said.

The High Performance Program is one of many professional development opportunities offered by ICC Sydney to enhance the experience needed to develop a successful career in the events industry. Starting from entry level programmes such as the AV Graduate Program, as well as the paid and certified Professional Growth Traineeship Program, which have both been effective in recruiting emerging talent and providing opportunities to thrive and grow in the industry with many graduates being retained for casual and permanent roles at the venue.

In FY2023 alone, ICC Sydney employed 14 new trainees, engaged in over 260 training courses and invested in over 7,000 training hours for its diverse in-house team of events professionals.

IT&CM Asia and CTW Asia-Pacific releases more programme details

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Attendees at one of the conference sessions at a previous IT&CM Asia

IT&CM Asia and CTW Asia-Pacific has updated and added more information to its event programme, which will happen from September 26-28, 2023.

More than 1,000 delegates are expected to attend the three-day event at the Bangkok Convention Centre at CentralWorld.

Attendees at one of the conference sessions at a previous IT&CM Asia

Teambuilding experts Asia Ability will kick off the event with their icebreaker entitled Knowing Me Knowing You, allowing delegates to connect and familiarise themselves with each other.

The CruiseXchange Keynote, The Big Cruise Comeback and the Outlook for MICE Cruises, will be presented by Diana Bloss, co-Founder & director of operations, Worldwide Cruise Associates and Crystal Campbell, corporate & incentive sales manager, Worldwide Cruise Associates. The conference will cover the post-pandemic revival of the cruise industry and the outlook for cruises in the coming years.

The Panel Discussion, A New Way to Meet, will be moderated by Karen Yue, group editor, TTG Travel Trade Publishing. She will be joined by three panellists, Mona Foo, head of retail & corporate sales – Singapore & APAC, Royal Caribbean International; Thomas D. Hinton, president & CEO, CRI Global, LLC; and Frankie Lie, director, Tri Wisata Andalan. The session will explore how cruises can help to create creative meetings and incentive trips, and support planners through collaborations between the cruise lines and land operators.

Exhibitors such as Thailand Convention and Exhibition Bureau (TCEB) booth will feature in-booth activities such as experiencing Thailand through augmented reality. The pavilion will also feature popular business events destinations such as Bangkok and Koh Samui, as well as new potential city Prachin Buri, which will promote its eco activities and green venues, said TCEB’s president Chiruit Isarangkun Na Ayuthaya.

At the Taiwan booth, Meet Taiwan will also host a Happy Hour, alongside Taiwanese snacks for delegates to sample.

Other destinations exhibiting at IT&CM Asia include Macao Trade and Investment Promotion Institute & Economic Development Bureau of Hengqin, Korea Tourism Organisation, Tourism Promotions Board Philippines and Hong Kong Tourism Board.

Top buyers who complete the most number of meetings – both pre-scheduled and walk-in – will also stand a chance to win a variety of prizes, including hotel stays, tours, and more.

Rod Munro joins BWH Hotels as MD operations for Australasia

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BWH Hotels has appointed Rod Munro to the role of managing director of operations for Australia and New Zealand.

Reporting to vice president, international operations for Asia Pacific, Olivier Berrivin, Munro will focus on expanding the brand’s presence in the region and lead a new era of growth and success for BWH Hotels.

Munro has a global career spanning over 20 years of hospitality operations experience. He recently served as vice president of operations – Australasia for Stamford Hotels & Resorts, where he oversaw seven properties.

Prior to this role, he spent over 15 years with Accor in a variety of operational management positions, including area general manager and chief operating officer of hospitality services for Pullman Bangkok Grande Sukhumvit; and area general manager and general manager for Novotel Bangkok Ploenchit.

Cebu readies to host PHITEX 2023 next week

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The event returns to Cebu City (pictured) after 16 years

The Philippine Travel Exchange (PHITEX) 2023 will make its return this month to Cebu City after 16 years.

The theme for this year’s edition is Tourism Sustainability in the Era of IoT, and will be centred on sustainability in the age of the Internet of Things (IoT), highlighting the country’s digitalisation and sustainability efforts to meet global demands.

The event returns to Cebu City (pictured) after 16 years

PHITEX will commence with the PHITEX Educational Program Talk on September 19, fronted by speakers such as Maria Raisa Ysaac-Orbon, chief marketing officer of Packetworx; Geoff Andres, property president of the City of Dreams Manila; and Francis Euston R. Acero, vice president and data privacy officer of Meralco.

Following that, September 20 and 21 will see the 100 buyers from 18 countries and 168 Philippine sellers representing 122 companies attending a series of business meetings and networking events.

From September 22-26, 2023, buyers will also be participating on fam tours to Manila-Rizal, Cagayan de Oro-Bukidnon-Davao, Coron, Palawan, Boracay-Romblon, Cebu-Dumaguete, Pampanga-La Union, and Ilocos Norte and Sur.

Mazen Abilmona helms Pullman Singapore Hill Street

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Pullman Singapore Hill Street has appointed Mazen Abilmona as general manager.

Prior to this, he served as the cluster hotel manager of both Sofitel Singapore Resort & Spa and SO/Singapore.

Abilmona has built his 25-year career with properties across the Middle East, China, and Singapore; having spent the bulk of his earlier journey within F&B. He began his career with Fairmont Dubai as an F&B service supervisor, before becoming F&B Director within the same hotel.

Abilmona has also been involved in several pre-opening task forces over the years and has spearheaded rebranding projects in properties including Fairmont Singapore, Fairmont Peace Hotel, Sofitel Sanya Leeman Resort, and Fairmont Riyadh.

The 350-key Pullman Singapore Hill Street under Accor opens on October 1, 2023. The hotel will feature three dining concepts, a pool bar, outdoor swimming pool, 24-hour fitness area, and event spaces.

Fire mishap shuts down Mount Bromo

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The Westin Resort & Spa, Himalayas welcomes new executive chef

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The Westin Resort & Spa, Himalayas has appointed Pankaj Singh Panwar as executive chef.

Panwar is a seasoned chef with global experience of over a decade in the hospitality industry. His primary responsibilities involve supervising the culinary operations, upholding high-quality standards, improving efficiency, and ensuring guest satisfaction.

An alumni of Punjab National University, Panwar commenced his career in 2010 with Wyndham hotels and gained valuable experience working at establishments such as JW Marriott Aero City, New Delhi, Sofitel Luxury Hotel Jumeirah Beach Dubai, St. Regis, W Hotel Al Habtoor city complex, The Show by Mawal club & lounge Hilton Al Habtoor city, and Marriott Executive Apartments Dubai Creek.

BESydney transformation signals new age of business events

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Sydney stands confidently in its own right; the new branding over the Harbour Bridge pictured

Business Events Sydney (BESydney) has unveiled a new logo, and a new website which has undergone a complete content refresh.

The website has also been completely re-engineered with new simplified customer journeys designed to reflect shifting client expectations and content to make choosing Sydney easier than ever.

Sydney stands confidently in its own right; the new branding over the Harbour Bridge pictured

BESydney’s general manager of content, creative & corporate affairs, Carolin Lenehan, stated that the new branding and website are backed by a comprehensive review of BESydney’s content strategy.

“We feel we have captured Sydney’s unique duality as an iconically recognised and aspirational visitor destination with a globally competitive business heart. It’s a delicate balance, but we believe by showcasing Sydney’s People, Place and Purpose, we’ve been able to showcase the intertwined strands of our city’s DNA. All this is presented in a vibrant new colour palette reflecting our harbour city’s blue skies, sea and sand along with the vividness and buzz of energy that Sydney creates.”

BESydney CEO, Lyn Lewis-Smith, added: “We feel the time is right for this bold change in our identity and the way we sell our city to reflect the evolution of our business, as the world of business events has shifted dramatically, with new business models, new ways of working, connecting and gathering.”

“We are the city’s international advocate with the responsibility for attracting global business and academic audiences to Sydney to get the fresh perspective they need to change their worlds,” she added.

Songdo Convensia plots future sustainability course

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Songdo Convensia has mandated that all event organisers utilise reusable coffee cups

Songdo ConvensiA, the first convention centre in Asia to achieve LEED (Leadership in Energy and Environmental Design) certification for New Construction back in 2008, has reiterated its commitment to its sustainability efforts.

As of this month, the venue located in Incheon, South Korea, has mandated the use of reusable cups by all conference and exhibition organisers. These cups have been provided by the Incheon Metropolitan City.

Songdo ConvensiA has mandated that all event organisers utilise reusable coffee cups

Youn-soo Sho, head of Songdo ConvensiA Division, shared: “Incheon Metropolitan City has provided invaluable support for our sustainability efforts. They generously contributed 10,000 reusable cups, covered logistics expenses, and assisted with a portion of the cleaning costs. Their commitment to environmental initiatives aligns with our shared goal of creating a more sustainable and eco-friendly event space.”

Wanting to create a positive impact beyond environmental considerations, Sho added that the venue has also partnered with the Incheon Namdong Regional Self-reliance Center to provide employment opportunities – through the washing and maintenance of the reusable cups – for disadvantaged individuals.

Other sustainability initiatives at the venue include the establishment of 12 ESG (Environmental, Social, and Governance) event implementation standards for organisers; providing financial support to events that meet three or more of the ESG event implementation standards; and the hosting of ESG-related seminars.

“Eco-friendly campaigns to promote sustainable practices among visitors to the venue are also run,” stated Sho.

Moving forward, Songdo ConvensiA will continue to build and continue to beef up its sustainability credentials.

“We intend to install digital kiosks to reduce the need for physical banners, explore more ways to reduce or eliminate single-use items and materials across operations, and regularly monitor and report on sustainability metrics (waste reduction, energy efficiency, and carbon emissions) to track progress and identify areas for improvement,” elaborated Sho.

In a boost to its sustainability credentials, Songdo ConvensiA also achieved the Earth Check Silver Certification in 2021.

HSMA organises inaugural Hospitality Summit

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The conference will take place at the Manila Marriott Hotel in Pasay City

The Philippines’ Hotel Sales and Marketing Association (HSMA) will be launching its first HSMA Hospitality Summit on October 12 at the Manila Marriott Hotel in Pasay City.

Themed Elevate the Game: Taking the Lead Towards Global Competitiveness, the conference will tackle topics such as recovery in the hospitality industry, developing globally competitive Filipino hoteliers, and consumer behaviour and brand management.

The conference will take place at the Manila Marriott Hotel in Pasay City

These talks will be led by travel, tourism, and hospitality industry leaders, such as Jonathan Ravelas, managing director at eManagement for Business and Marketing Services, a private analyst in the Philippines known for his extensive expertise in the country’s economic landscape; and Wilma Estaura, group director of human resource at Ayala Hotels and Resorts.

Other speakers include Sophia Hilario-Altamirano, market director of sales, distribution and national sales office of Marriott Philippines; James Montenegro, who leads the Philippines’ Chroma Hospitality as its country manager; Peggy Angeles, SM Hotels and Convention Corp’s executive vice president; and Cleofe Albiso, managing director of Megaworld Hotels.

“We look forward to hosting this exciting summit to equip our sales and marketing leaders with the skills required to manage the demands of our constantly changing (hotel) industry,” said Loleth So, HSMA president and area director of sales and marketing of Megaworld Hotels and Resorts.

“As we continue on our road to recovery, it is through these kinds of events that we can gain critical insights to improve our travel, tourism, and hospitality as a whole and make it more competitive.”

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